[Bug 731481] Re: second window does not open CTRL-T

2011-12-19 Thread Launchpad Bug Tracker
[Expired for nautilus (Ubuntu) because there has been no activity for 60
days.]

** Changed in: nautilus (Ubuntu)
   Status: Incomplete = Expired

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Title:
  second window does not open CTRL-T

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Re: [Bug 731481] Re: second window does not open CTRL-T

2011-04-03 Thread Bernhard Kleine
first tab opening is always perfect!


 I'm speculating and searching for any idea of what could be causing
 this.  I have seen it but can't repeat it now.  Everything I try works
 fine for the last 2 days.  Same behavior for me with Maverick 10.10 and
 Natty 11.04
 
 Joe


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[Bug 731481] Re: second window does not open CTRL-T

2011-04-03 Thread Joe Areeda
OK.

Like I said, I'm a new member of the bug squad and I've kind of adopted
your problem as my cause.  So if you want to give up before I do, just
say so.  I'm convinced there is a problem,  perhaps it's just the lack
of an error message but hanging with a permanent busy cursor is not the
best response.

Just to be clear it works 100% on the first tab and almost 0% on the
second but we've seen it work at least once.  Right?

Let's try to eliminate the network as the issue.

What happens if you open a local folder like Documents instead of the
sftp remote?  Can you open multiple tabs to the same folder?  If that
doesn't work it points to Nautilus or the state it's in.  If it does
work, it is more evidence that it's something with the network

I just had another thought.  It's possible your ISP is limiting the
number of sftp connection allowed at one time.  We can test this from a
Terminal window by using command line sftp then open another tab and
doing it again, and perhaps a 3rd and 4th time.  I don't know how many
connections Nautilus uses per tab it could  be more than one for
efficiency.

Joe

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Title:
  second window does not open CTRL-T

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Re: [Bug 731481] Re: second window does not open CTRL-T

2011-04-02 Thread Bernhard Kleine
My house has standard CAB5 ethernet cables and we connect to a hub to a
router and then via dsl to the internet. these connections are
hardcoded, i do not use dhcp. 

the connections to the internet are to two ISP where I (resp. my
customers) have my/their webspace. these are the most prominent isp in
germany 11 and strato. 

Bandwidth is between 30 kbit/s and 476 kbit/s depending whether my  kids
are playing or downloading.

bernhard

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[Bug 731481] Re: second window does not open CTRL-T

2011-04-02 Thread Joe Areeda
Thanks Bernhard,

I will now concentrate on sftp conections over the Internet.

Please note that occasional dropped packets over the Internet is a fact
of life, not a comment on the quality of connection (unless it gets
bad).

The fact that it sometimes works and sometimes doesn't is what leads me
to believe it's a random event that causes it and the network is the
usual suspect.  I'm not sure yet but it just seems most likely.

We can estimate the dropped packet rate with ping.  Ping the server and
let it run for oh 20 min then hit cntrl C.  You'll get a report like:

204 packets transmitted, 204 received, 0% packet loss, time 203321ms
rtt min/avg/max/mdev = 23.048/25.333/40.702/2.276 ms


Some routers do not pass the ping (ICMP) packets but if it works for you it 
will give us an idea of how well it works.

One more thing we can try is the command line sftp.  Do you have any
problems connecting and doing an ls command.  That is how Nautilus gets
its list of files to display, pretty much.  I'm not sure if there's any
difference in error handling.

Joe

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Re: [Bug 731481] Re: second window does not open CTRL-T

2011-04-02 Thread Bernhard Kleine
--- ftp.rzone.de ping statistics ---
2929 packets transmitted, 2924 received, 0% packet loss, time 2934800ms
rtt min/avg/max/mdev = 51.274/122.542/304.807/83.919 ms


;)

Bernhard

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[Bug 731481] Re: second window does not open CTRL-T

2011-04-02 Thread Joe Areeda
hmmm

I got a perfect set for similar time from California
--- ftp.rzone.de ping statistics ---
2575 packets transmitted, 2575 received, 0% packet loss, time 2575395ms
rtt min/avg/max/mdev = 169.253/172.042/459.499/7.316 ms

So when the network is this good do you still see the same behavior.
Maybe open one tab but hang on the next.

It sounds like your failure rate is close to 100% with rare ability to
open a second tab to the same place.  How about that first tab is it
similar or does it always open OK?

I'm speculating and searching for any idea of what could be causing
this.  I have seen it but can't repeat it now.  Everything I try works
fine for the last 2 days.  Same behavior for me with Maverick 10.10 and
Natty 11.04

Joe

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[Bug 731481] Re: second window does not open CTRL-T

2011-04-01 Thread Joe Areeda
Thanks Bernhard,

No sftp is a different protocol than Samba.  Samba connects to Windows
shared folder.

But both rely on the network.  I've been struggling to reproduce the
problem, now I will try with sftp.

I'm starting to think we're seeing network issues.  A dropped or
corrupted packet could be causing the hang up.

I think a much better action would be for the system to report the error
or better yet retry it a few times.

So the problem is how do we prove it or find a way to repeat it.

Tell me about your network.  Are you on a wireless or wired connection
between the system that hangs and the one with the files?

How reliable is it?  What kind of through put are you getting?  Are you
connecting to a system on your local network or over the Internet?

Perhaps we could get it to happen and then to a ping for a few minutes
and see if any packets are lost.

I'll see if I can find a network testing tool that simulates an
unreliable network.

Joe

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Re: [Bug 731481] Re: second window does not open CTRL-T

2011-03-31 Thread Bernhard Kleine
Hi,

sorry I was to fast:

It worked only once: I had opened nautilus with the (standard) home
directory and could open a second tab using ctrl-T. But then again, when
I tried to change from home to a network directory, this took forever
and the network directory thus was never loaded, which worked, however,
when taking the corresponding entry from a fresh single tab working
nautilus. After that, even a second home directory tab could not be
launched. the same error as reported.

Please find enclosed the outcome from the suggested command.

Greetings

Bernhard


** Attachment added: nautilusBuggy.txt
   
https://bugs.launchpad.net/bugs/731481/+attachment/1958630/+files/nautilusBuggy.txt

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[Bug 731481] Re: second window does not open CTRL-T

2011-03-31 Thread Joe Areeda
I've been trying different scenarios and found one similar when I try to
open a samba share on a Vista machine that only shares a printer no
files.

I think we're looking at a Samba issue.  I'll search for similar bugs.

What kind of network directory are you trying to connect to? (Windows
share, nfs, ftp)

One way to answer this is to use the Connect to Server command from
the file menu.

Another is to look at the location bar in nautilus.  smb://path is
samba sftp:// uses secure ftp ...

Once I know the type of network directory I'd like to try the command
line access method to see if we can get an error message instead of
hanging.

If we can come up with a repeatable scenario that demonstrates the
problem we have a better chance of getting it fixed.  Right now I think
the missing piece (or at least the next missing piece) is the type of
network share we're dealing with.

Note: I am NOT asking for your username/password but I have a general
question.  Is the username on the share the same as the username you use
to log into Ubuntu?  Do you see the dialog asking for password?

Joe

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Re: [Bug 731481] Re: second window does not open CTRL-T

2011-03-31 Thread Bernhard Kleine
Am Donnerstag, den 31.03.2011, 15:11 + schrieb Joe Areeda:
 I've been trying different scenarios and found one similar when I try to
 open a samba share on a Vista machine that only shares a printer no
 files.
 
 I think we're looking at a Samba issue.  I'll search for similar bugs.
 
 What kind of network directory are you trying to connect to? (Windows
 share, nfs, ftp)
 
 One way to answer this is to use the Connect to Server command from
 the file menu.
 
 Another is to look at the location bar in nautilus.  smb://path is
 samba sftp:// uses secure ftp ...
 
 Once I know the type of network directory I'd like to try the command
 line access method to see if we can get an error message instead of
 hanging.
 
 If we can come up with a repeatable scenario that demonstrates the
 problem we have a better chance of getting it fixed.  Right now I think
 the missing piece (or at least the next missing piece) is the type of
 network share we're dealing with.
 
 Note: I am NOT asking for your username/password but I have a general
 question.  Is the username on the share the same as the username you use
 to log into Ubuntu?  Do you see the dialog asking for password?
 
 Joe
 
I have sftp connections saved in the sidebar of nautilus. they actuallly
use the same username. and when I open this connection using nautilus,
there is a password dialogue. I wonder whether this is an samba issues,
since the server where i am going to be connected to, is most probably a
linux server (i have seen the typical directories of linux using a
commandline ssh), therefore, a samba connection is most unlikely. 

This would mean that, whenever a sftp connection has been established
once, nautilus ctrl-T would no longer work, even for local directories.
Would be strange enough, that it had not been seen before by others.

If you would like to enquire along this line, you might find the error.
It would be no problem to re-install the nautilus-packages again, and
run nautilus using gdb to get a trace while producing the errorneous
behavior.

greetings

bernhard

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Re: [Bug 731481] Re: second window does not open CTRL-T

2011-03-30 Thread Bernhard Kleine
Yesterday, I tested this again and the bug is still there. Do you have
any idea how to proceed? 

any help appreciated

bernhard

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Re: [Bug 731481] Re: second window does not open CTRL-T

2011-03-30 Thread Bernhard Kleine
Am Mittwoch, den 30.03.2011, 05:29 + schrieb Joe Areeda:
 I've tried to duplicate this.
 
 In Maverick 10.10 and Natty 11.04 control-T works as expected and opens
 a new tab.  I've had hard disk partitions, folders, nfs mounts and CDs.
 

I reinstalled every package with nautilus in its name and, wonder oh
wonder, it works.

Thus can be closed.

Bernhard

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[Bug 731481] Re: second window does not open CTRL-T

2011-03-30 Thread Joe Areeda
Great news.  I'm new to the bug squad and have been using this one to
learn the ropes.  Trying to duplicate it.  Trying to see what's
different from my testing system and the one that had the problem

Would you do one thing for my education?

enter the command:

ubuntu-bug --save works.txt nautilus

That will save the current information on packages and options related
to nautilus (same as those attached to the bug report).  I would like to
take a look at what's different.

Joe

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[Bug 731481] Re: second window does not open CTRL-T

2011-03-29 Thread Joe Areeda
I've tried to duplicate this.

In Maverick 10.10 and Natty 11.04 control-T works as expected and opens
a new tab.  I've had hard disk partitions, folders, nfs mounts and CDs.

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[Bug 731481] Re: second window does not open CTRL-T

2011-03-08 Thread Bernhard Kleine
** Attachment added: screenshot
   
https://bugs.launchpad.net/bugs/731481/+attachment/1894469/+files/NautilusBugReport.png

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