[Desktop-packages] [Bug 1330255] [NEW] Unable to Detect USB Mouse and Keyboard

2014-06-15 Thread Adam Alt
Public bug reported:

When I boot into ubuntu 14.04 LTS, most of the time it does not even
recognize the USB mouse and keyboard.  It only recognizes them about
one-third of the time, and it will have a message that pops up that says

Connected: 
Wired Connection 1

That's when I know it recognized the mouse and keyboard.  Otherwise I
don't see any message and nothing works.  I have to do a hard shutdown
(i.e. hold the power button down until the computer turns off)  because
I cannot restart the computer with the keyboard or the mouse.

Here is the info:

Computer Info:
DELL
Reg Model: D16M
Reg Type: D16M001
V: 100-127/200-240 V
A: 9/4.5 A
Hz: 50-60 Hz
Assembled in Mexico

Raheen Business Park
Limerick Ireland
www.dell.com

Keyboard Info:
DELL
QR Code on back
CN-0N8WF8-71581-41A-04YY-A00
Made in CHina
DP/N 0N8WF8

Mouse Info:
DELL
D PPID: CN-09RRC7-48729-41J-097M

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Jun 15 13:53:55 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DpkgLog:
 
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GT218 [GeForce 210] [10de:0a65] (rev a2) (prog-if 00 [VGA 
controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:848e]
InstallationDate: Installed on 2014-05-03 (42 days ago)
InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 3847
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic 
root=UUID=594359bc-91e9-487d-ae65-64a8b6c165c0 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/03/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 088DT1
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvrA02:bd12/03/2013:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 3847
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Jun 15 13:40:59 2014
xserver.configfile: default
xserver.devices:
 inputPower Button KEYBOARD, id 6
 inputPower Button KEYBOARD, id 7
 inputDELL Dell USB Wired Entry Keyboard KEYBOARD, id 8
 inputDELL Dell USB Wired Entry Keyboard KEYBOARD, id 9
 inputLogitech USB Optical Mouse MOUSE, id 10
xserver.errors:
 Failed to load module nvidia (module does not exist, 0)
 Failed to load module nvidia (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: nouveau

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu

** Attachment added: 20140615_140505.jpeg
   
https://bugs.launchpad.net/bugs/1330255/+attachment/4131998/+files/20140615_140505.jpeg

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1330255

Title:
  Unable to Detect USB Mouse and Keyboard

Status in “xorg” package in Ubuntu:
  New

Bug description:
  When I boot into ubuntu 14.04 LTS, most of the time it does not even
  recognize the USB mouse and keyboard.  It only recognizes them about
  one-third of the time, and it will have a message that pops up that
  says

  Connected: 
  Wired Connection 1

  That's when I know it recognized the mouse and keyboard.  Otherwise I
  don't see any message and nothing works.  I have to do a hard shutdown
  (i.e. hold the power button down until the computer turns off)
  because I cannot restart the computer with the keyboard or the mouse.

  Here is the info:

  Computer Info:
  DELL
  Reg Model: D16M
  Reg Type: D16M001
  V: 100-127/200-240 V
  A: 9/4.5 A
  Hz: 50-60 Hz
  Assembled in Mexico

  Raheen Business Park
  Limerick 

[Desktop-packages] [Bug 1330259] [NEW] Sony 72 Display Causing Crash on Re-awake

2014-06-15 Thread Adam Alt
Public bug reported:

I have hooked up my computer to two monitors.  I have a ASUS graphics
card with an HDMI and a DVI port.  I have a DVI to HDMI adapter, so I
have hooked that up to two Samsung 22 monitors through the HDMI inputs.
This works fine.

But whenever I hook up the second monitor to my Sony 72 TV to watch
movies on through the HDMI input, then we have issues.  I have my Power
settings to go to sleep after 30 minutes.  So we'll be watching a movie
on the tv streamed through a browser, and then after 30 minutes the
computer will go to sleep.  This is ok, but when I try to wake up the
computer it seems frozen, and then shows a bunch of messages I can't
understand on a black screen.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
.tmp.unity.support.test.0:
 
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Sun Jun 15 14:22:06 2014
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DpkgLog:
 
ExtraDebuggingInterest: Yes
GraphicsCard:
 NVIDIA Corporation GT218 [GeForce 210] [10de:0a65] (rev a2) (prog-if 00 [VGA 
controller])
   Subsystem: ASUSTeK Computer Inc. Device [1043:848e]
InstallationDate: Installed on 2014-05-03 (42 days ago)
InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 3847
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic 
root=UUID=594359bc-91e9-487d-ae65-64a8b6c165c0 ro quiet splash vt.handoff=7
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/03/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 088DT1
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvrA02:bd12/03/2013:svnDellInc.:pnInspiron3847:pvr:rvnDellInc.:rn088DT1:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.name: Inspiron 3847
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Sun Jun 15 13:40:59 2014
xserver.configfile: default
xserver.devices:
 inputPower Button KEYBOARD, id 6
 inputPower Button KEYBOARD, id 7
 inputDELL Dell USB Wired Entry Keyboard KEYBOARD, id 8
 inputDELL Dell USB Wired Entry Keyboard KEYBOARD, id 9
 inputLogitech USB Optical Mouse MOUSE, id 10
xserver.errors:
 Failed to load module nvidia (module does not exist, 0)
 Failed to load module nvidia (module does not exist, 0)
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
xserver.video_driver: nouveau

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug compiz-0.9 trusty ubuntu

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1330259

Title:
  Sony 72 Display Causing Crash on Re-awake

Status in “xorg” package in Ubuntu:
  New

Bug description:
  I have hooked up my computer to two monitors.  I have a ASUS graphics
  card with an HDMI and a DVI port.  I have a DVI to HDMI adapter, so I
  have hooked that up to two Samsung 22 monitors through the HDMI
  inputs.  This works fine.

  But whenever I hook up the second monitor to my Sony 72 TV to watch
  movies on through the HDMI input, then we have issues.  I have my
  Power settings to go to sleep after 30 minutes.  So we'll be watching
  a movie on the tv streamed through a browser, and then after 30
  minutes the computer will go to sleep.  This is ok, but when I try to
  wake up the computer it seems frozen, and then shows a bunch of
  messages I can't understand on a black screen.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  CompizPlugins: No value set for