Re: [Desktop-packages] [Bug 978701] Re: Laserjet communication error

2015-04-28 Thread David Sowerby
hi Pascal

Sorry, I replaced this printer a long time ago, I cannot check this

On 28 April 2015 at 20:26, Pascal De Vuyst 
wrote:

> Please provide
> https://wiki.ubuntu.com/DebuggingPrintingProblems#USB_printer and try
> the usb backend /dev/usb/lp0 instead of the hp(lip) one
> (http://foo2zjs.rkkda.com/fedora/hp1020.html). Does that work?
>
> ** Changed in: cups (Ubuntu)
>Status: New => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/978701
>
> Title:
>   Laserjet communication error
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/cups/+bug/978701/+subscriptions
>


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regards

David

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https://bugs.launchpad.net/bugs/978701

Title:
  Laserjet communication error

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  This was working, and there was no apparent reason for change,
  although updates may have been applied since printer last used

  lsusb shows printer connected

  HP printer driver saying it is unable to to connect to the deveice

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: cups 1.4.6-5ubuntu1.4
  ProcVersionSignature: Ubuntu 2.6.38-14.58-generic-pae 2.6.38.8
  Uname: Linux 2.6.38-14-generic-pae i686
  NonfreeKernelModules: nvidia
  Architecture: i386
  Date: Wed Apr 11 09:35:50 2012
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release i386 (20101007)
  Lpstat:
   device for HP-LaserJet-Professional-P1102w: 
hp:/usb/HP_LaserJet_Professional_P1102w?serial=0Q91FB2EPR1a
   device for Stylus-DX4800: usb://EPSON/Stylus%20DX4800
  MachineType: System manufacturer System Product Name
  Papersize: a4
  PpdFiles:
   Stylus-DX4800: Epson Stylus DX4800 - CUPS+Gutenprint v5.2.6 Simplified
   HP-LaserJet-Professional-P1102w: HP LaserJet Pro P1102w Foomatic/foo2zjs-z2 
(recommended)
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-14-generic-pae 
root=UUID=e0fa564a-03a1-45a1-8bd8-9afdf2e81343 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: Upgraded to natty on 2011-06-03 (312 days ago)
  dmi.bios.date: 04/07/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2102
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P5Q
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr2102:bd04/07/2009:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5Q:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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[Desktop-packages] [Bug 1185309] [NEW] Printer MF3010 reports not connected

2013-05-29 Thread David Sowerby
Public bug reported:

Printer was previously working on a different machine and 12.10 32 bit

Followed instructions from
https://wiki.ubuntu.com/DebuggingPrintingProblems (output attached)

lsusb:

Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 005 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 003: ID 04e8:61b3 Samsung Electronics Co., Ltd 
Bus 002 Device 005: ID 04a9:2759 Canon, Inc.

ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: cups 1.6.2-1ubuntu5
ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
Uname: Linux 3.8.0-22-generic x86_64
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
Date: Wed May 29 09:12:19 2013
InstallationDate: Installed on 2013-05-25 (3 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
Lpstat:
 device for Canon-MF3010: cnusb:/dev/usb/lp0
 device for MF3010: usb://Canon/MF3010?serial=0117O0002FD6&interface=1
MachineType: System manufacturer System Product Name
MarkForUpload: True
Papersize: a4
PpdFiles:
 MF3010: Canon MF3010 ver.2.6
 Canon-MF3010: Canon MF3010 ver.2.6
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic 
root=UUID=9d072ad7-70f3-410c-ab6d-c5a28135c524 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/03/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3401
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: P9X79 WS
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: PCS
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3401:bd01/03/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP9X79WS:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

** Affects: cups (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug raring

** Attachment added: "Output of debugging tests"
   
https://bugs.launchpad.net/bugs/1185309/+attachment/3689542/+files/canon%20tests

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1185309

Title:
  Printer MF3010 reports not connected

Status in “cups” package in Ubuntu:
  New

Bug description:
  Printer was previously working on a different machine and 12.10 32 bit

  Followed instructions from
  https://wiki.ubuntu.com/DebuggingPrintingProblems (output attached)

  lsusb:

  Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
  Bus 005 Device 002: ID 046d:c52b Logitech, Inc. Unifying Receiver
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
  Bus 002 Device 003: ID 04e8:61b3 Samsung Electronics Co., Ltd 
  Bus 002 Device 005: ID 04a9:2759 Canon, Inc.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: cups 1.6.2-1ubuntu5
  ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
  Uname: Linux 3.8.0-22-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  Date: Wed May 29 09:12:19 2013
  InstallationDate: Installed on 2013-05-25 (3 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  Lpstat:
   device for Canon-MF3010: cnusb:/dev/usb/lp0
   device for MF3010: usb://Canon/MF3010?serial=0117O0002FD6&interface=1
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  Papersize: a4
  PpdFiles:
   MF3010: Canon MF3010 ver.2.6
   Canon-MF3010: Canon MF3010 ver.2.6
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic 
root=UUID=9d072ad7-70f3-410c-ab6d-c5a28135c524 ro quiet splash vt.handoff=7
  SourcePackage: cups
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/03/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3401
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P9X79 WS
  dmi.boa

[Desktop-packages] [Bug 775345] Re: USB headset not selectable in Output tab of Sound Preferences

2012-10-29 Thread David Sowerby
I upgrade to 12.04 a little while back, but have been using my headset
quite a bit recently - without any problems.  I'm afraid I can't throw
any light on when it was fixed, but it is working for me at least.

-- 
You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/775345

Title:
  USB headset not selectable in Output tab of Sound Preferences

Status in “gnome-media” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: gnome-media

  After upgrading from Maverick to Natty, my USB headset shows up in the
  Hardware tab, but not the Output tab.  Hence, it is no longer
  selectable as an output device.

  Details when plugging in headset:
  "May  2 01:59:17 tiger kernel: [84407.100862] usb 2-2.1.3: new full speed USB 
device using ehci_hcd and address 12
  May  2 01:59:17 tiger kernel: [84407.285825] input: Logitech Logitech USB 
Headset as 
/devices/pci:00/:00:04.1/usb2/2-2/2-2.1/2-2.1.3/2-2.1.3:1.3/input/input9
  May  2 01:59:17 tiger kernel: [84407.285936] generic-usb 0003:046D:0A02.0006: 
input,hidraw2: USB HID v1.00 Device [Logitech Logitech USB Headset] on 
usb-:00:04.1-2.1.3/input3"

  Details in Hardware tab:
  "Premium Stereo USB Headset 350
  1 Output
  Analog Stereo Output"

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: gnome-media 2.32.0-0ubuntu7
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Mon May  2 01:52:08 2011
  ExecutablePath: /usr/bin/gnome-volume-control
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
  ProcEnviron:
   SHELL=/bin/zsh
   LANGUAGE=en_CA:en
   LANG=en_CA.UTF-8
  SourcePackage: gnome-media
  UpgradeStatus: Upgraded to natty on 2011-04-30 (1 days ago)

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[Desktop-packages] [Bug 775345] Re: USB headset not selectable in Output tab of Sound Preferences

2012-07-09 Thread David Sowerby
I am not sure whether this will help anyone, but I have just checked my
laptop, which is also running 11.04 (the comment above relates to my
desktop).

The laptop was last updated on 28 June, and works fine.

The desktop has had 3 updates since then and exhibits the problems
described in #27

Pure guesswork, but the most likely candidate seems to be the update on
the 30 June, principally because it contains firmware and kernel
updates.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-media in Ubuntu.
https://bugs.launchpad.net/bugs/775345

Title:
  USB headset not selectable in Output tab of Sound Preferences

Status in “gnome-media” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: gnome-media

  After upgrading from Maverick to Natty, my USB headset shows up in the
  Hardware tab, but not the Output tab.  Hence, it is no longer
  selectable as an output device.

  Details when plugging in headset:
  "May  2 01:59:17 tiger kernel: [84407.100862] usb 2-2.1.3: new full speed USB 
device using ehci_hcd and address 12
  May  2 01:59:17 tiger kernel: [84407.285825] input: Logitech Logitech USB 
Headset as 
/devices/pci:00/:00:04.1/usb2/2-2/2-2.1/2-2.1.3/2-2.1.3:1.3/input/input9
  May  2 01:59:17 tiger kernel: [84407.285936] generic-usb 0003:046D:0A02.0006: 
input,hidraw2: USB HID v1.00 Device [Logitech Logitech USB Headset] on 
usb-:00:04.1-2.1.3/input3"

  Details in Hardware tab:
  "Premium Stereo USB Headset 350
  1 Output
  Analog Stereo Output"

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: gnome-media 2.32.0-0ubuntu7
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Mon May  2 01:52:08 2011
  ExecutablePath: /usr/bin/gnome-volume-control
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
  ProcEnviron:
   SHELL=/bin/zsh
   LANGUAGE=en_CA:en
   LANG=en_CA.UTF-8
  SourcePackage: gnome-media
  UpgradeStatus: Upgraded to natty on 2011-04-30 (1 days ago)

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[Desktop-packages] [Bug 775345] Re: USB headset not selectable in Output tab of Sound Preferences

2012-07-09 Thread David Sowerby
I have not tried to use sound for a while, so this may relate to the
updates noted by David Robert Lewis  ... I am back where I was in my
post here of 2011-05-04 (#10):

usb headset / mike appears in "hardware", but not in input or output.
Sound preferences also crashes if you attempt to test the speakers.

I tried the killall pulseaudio of #19 and this made the headset appear
in the outputs (but no mike on the inputs).  The "test speakers"
function no longer causes a crash - but there is no sound, so it is not
much of an improvement!

There certainly seems to be a regression issue here on the updates, I
had be using this headset regularly for speech recognition until about 3
months ago

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-media in Ubuntu.
https://bugs.launchpad.net/bugs/775345

Title:
  USB headset not selectable in Output tab of Sound Preferences

Status in “gnome-media” package in Ubuntu:
  Confirmed

Bug description:
  Binary package hint: gnome-media

  After upgrading from Maverick to Natty, my USB headset shows up in the
  Hardware tab, but not the Output tab.  Hence, it is no longer
  selectable as an output device.

  Details when plugging in headset:
  "May  2 01:59:17 tiger kernel: [84407.100862] usb 2-2.1.3: new full speed USB 
device using ehci_hcd and address 12
  May  2 01:59:17 tiger kernel: [84407.285825] input: Logitech Logitech USB 
Headset as 
/devices/pci:00/:00:04.1/usb2/2-2/2-2.1/2-2.1.3/2-2.1.3:1.3/input/input9
  May  2 01:59:17 tiger kernel: [84407.285936] generic-usb 0003:046D:0A02.0006: 
input,hidraw2: USB HID v1.00 Device [Logitech Logitech USB Headset] on 
usb-:00:04.1-2.1.3/input3"

  Details in Hardware tab:
  "Premium Stereo USB Headset 350
  1 Output
  Analog Stereo Output"

  ProblemType: Bug
  DistroRelease: Ubuntu 11.04
  Package: gnome-media 2.32.0-0ubuntu7
  ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
  Uname: Linux 2.6.38-8-generic x86_64
  NonfreeKernelModules: nvidia
  Architecture: amd64
  Date: Mon May  2 01:52:08 2011
  ExecutablePath: /usr/bin/gnome-volume-control
  InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1)
  ProcEnviron:
   SHELL=/bin/zsh
   LANGUAGE=en_CA:en
   LANG=en_CA.UTF-8
  SourcePackage: gnome-media
  UpgradeStatus: Upgraded to natty on 2011-04-30 (1 days ago)

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