from:"Greta Regan"

[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-13 Thread Greta Regan

Sorry, can you be a bit more specific on how to get the update history?
I tried a couple of commands but neither got me the package update
history. Really, I know almost nothing about getting around Ubuntu.

On your second question, I can only say that I did a normal install of
14.04, and everything worked, so I had no occasion look at how it
worked. - But, if I would've had to install the open source driver
separately, I never did that.

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1743797

Title:
  [HP Compaq nc6400] Blank screen on boot

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  A few months after upgrading to Ubuntu 16.04, I got a black screen
  after booting.

  WORKAROUND: Use kernel parameter:
  radeon.modeset=0

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
  Uname: Linux 4.4.0-104-generic x86_64
  .tmp.unity_support_test.1:

  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Jan 17 10:15:32 2018
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RV515/M52 [Mobility Radeon X1300] 
[1002:714a] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company RV515/M52 [Mobility Radeon X1300] 
[103c:30ac]
  InstallationDate: Installed on 2014-04-10 (1378 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 
(20140204)
  MachineType: Hewlett-Packard HP Compaq nc6400 (RB523UA#ABA)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-104-generic 
root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 ro radeon.modeset=0
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YCD Ver. F.08
  dmi.board.name: 30AC
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 56.34
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68YCDVer.F.08:bd12/18/2006:svnHewlett-Packard:pnHPCompaqnc6400(RB523UA#ABA):pvrF.08:rvnHewlett-Packard:rn30AC:rvrKBCVersion56.34:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nc6400 (RB523UA#ABA)
  dmi.product.version: F.08
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Wed Jan 17 08:23:08 2018
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   open /dev/dri/card0: No such file or directory
   Screen 0 deleted because of no matching config section.
   Screen 0 deleted because of no matching config section.
   AIGLX: reverting to software rendering
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.18.4-0ubuntu0.7

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-13 Thread Greta Regan

It happened after upgrading from 14.04 to 16.04. I did this when
prompted by Software Updater, so presumably it was the first version of
16.04 released through Updater. It didn't happen right after, or soon
after, that upgrade, and I don't think there were any updates to 16.04
in the days immediately before the problem started. - I can't swear to
that, as, naturally, I wasn't paying that much attention to all the
little updates one gets almost every day.

If there's a way to check my update history, you'll have to tell me how.
I do remember when the problem hit, as it was Christmas day, so I have a
definite date to search back from.

>From what I was able to find online, I gather that ultimately the
problem originates with 16.04 no longer using fglrx, although my video
card is still supposed to be supported in 16.04 - and for awhile, it
was.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1743797

Title:
  [HP Compaq nc6400] Blank screen on boot

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  A few months after upgrading to Ubuntu 16.04, I got a black screen
  after booting.

  WORKAROUND: Use kernel parameter:
  radeon.modeset=0

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
  Uname: Linux 4.4.0-104-generic x86_64
  .tmp.unity_support_test.1:

  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Jan 17 10:15:32 2018
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RV515/M52 [Mobility Radeon X1300] 
[1002:714a] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company RV515/M52 [Mobility Radeon X1300] 
[103c:30ac]
  InstallationDate: Installed on 2014-04-10 (1378 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 
(20140204)
  MachineType: Hewlett-Packard HP Compaq nc6400 (RB523UA#ABA)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-104-generic 
root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 ro radeon.modeset=0
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YCD Ver. F.08
  dmi.board.name: 30AC
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 56.34
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68YCDVer.F.08:bd12/18/2006:svnHewlett-Packard:pnHPCompaqnc6400(RB523UA#ABA):pvrF.08:rvnHewlett-Packard:rn30AC:rvrKBCVersion56.34:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nc6400 (RB523UA#ABA)
  dmi.product.version: F.08
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Wed Jan 17 08:23:08 2018
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   open /dev/dri/card0: No such file or directory
   Screen 0 deleted because of no matching config section.
   Screen 0 deleted because of no matching config section.
   AIGLX: reverting to software rendering
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.18.4-0ubuntu0.7

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions

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[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-10 Thread Greta Regan

I've attached the complete file of the boot recording.

** Attachment added: "Bug 1743797 boot log raw.mp4"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+attachment/5052429/+files/Bug%201743797%20boot%20log%20raw.mp4

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1743797

Title:
  [HP Compaq nc6400] Blank screen on boot

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  A few months after upgrading to Ubuntu 16.04, I got a black screen
  after booting.

  WORKAROUND: Use kernel parameter:
  radeon.modeset=0

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
  Uname: Linux 4.4.0-104-generic x86_64
  .tmp.unity_support_test.1:

  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Jan 17 10:15:32 2018
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RV515/M52 [Mobility Radeon X1300] 
[1002:714a] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company RV515/M52 [Mobility Radeon X1300] 
[103c:30ac]
  InstallationDate: Installed on 2014-04-10 (1378 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 
(20140204)
  MachineType: Hewlett-Packard HP Compaq nc6400 (RB523UA#ABA)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-104-generic 
root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 ro radeon.modeset=0
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YCD Ver. F.08
  dmi.board.name: 30AC
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 56.34
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68YCDVer.F.08:bd12/18/2006:svnHewlett-Packard:pnHPCompaqnc6400(RB523UA#ABA):pvrF.08:rvnHewlett-Packard:rn30AC:rvrKBCVersion56.34:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nc6400 (RB523UA#ABA)
  dmi.product.version: F.08
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Wed Jan 17 08:23:08 2018
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   open /dev/dri/card0: No such file or directory
   Screen 0 deleted because of no matching config section.
   Screen 0 deleted because of no matching config section.
   AIGLX: reverting to software rendering
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.18.4-0ubuntu0.7

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions

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[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-09 Thread Greta Regan

I've attached a boot recording - all went smoothly this time. I trimmed
it down to just the boot log itself. It may look like I cut off the
start of the log, but I didn't. I have the complete file, though, if
needed, including what happens after the boot (not much visibly). If
it's not clear enough or you think I've missed something you need at the
top or bottom of the screen, I can have another go.

** Attachment added: "recording of boot without workaround"
   
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+attachment/5052209/+files/Bug%201743797%20boot%20log%20trim.mov

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1743797

Title:
  [HP Compaq nc6400] Blank screen on boot

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  A few months after upgrading to Ubuntu 16.04, I got a black screen
  after booting.

  WORKAROUND: Use kernel parameter:
  radeon.modeset=0

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
  Uname: Linux 4.4.0-104-generic x86_64
  .tmp.unity_support_test.1:

  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Jan 17 10:15:32 2018
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RV515/M52 [Mobility Radeon X1300] 
[1002:714a] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company RV515/M52 [Mobility Radeon X1300] 
[103c:30ac]
  InstallationDate: Installed on 2014-04-10 (1378 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 
(20140204)
  MachineType: Hewlett-Packard HP Compaq nc6400 (RB523UA#ABA)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-104-generic 
root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 ro radeon.modeset=0
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YCD Ver. F.08
  dmi.board.name: 30AC
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 56.34
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68YCDVer.F.08:bd12/18/2006:svnHewlett-Packard:pnHPCompaqnc6400(RB523UA#ABA):pvrF.08:rvnHewlett-Packard:rn30AC:rvrKBCVersion56.34:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nc6400 (RB523UA#ABA)
  dmi.product.version: F.08
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Wed Jan 17 08:23:08 2018
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   open /dev/dri/card0: No such file or directory
   Screen 0 deleted because of no matching config section.
   Screen 0 deleted because of no matching config section.
   AIGLX: reverting to software rendering
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.18.4-0ubuntu0.7

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1743797/+subscriptions

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[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-09 Thread Greta Regan

I'm using a camera to record the video, that's not causing problems -
aside from having to experiment a bit to get a clear shot of the log.
The problems have been with the boots themselves. But, I'll do as you
say. I'll try later today - when I can do without the laptop for awhile,
as even after I reverse the changes to the grub it's taken some time to
get it working properly (or at all) again.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1743797

Title:
  [HP Compaq nc6400] Blank screen on boot

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  A few months after upgrading to Ubuntu 16.04, I got a black screen
  after booting.

  WORKAROUND: Use kernel parameter:
  radeon.modeset=0

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
  Uname: Linux 4.4.0-104-generic x86_64
  .tmp.unity_support_test.1:

  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Jan 17 10:15:32 2018
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RV515/M52 [Mobility Radeon X1300] 
[1002:714a] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company RV515/M52 [Mobility Radeon X1300] 
[103c:30ac]
  InstallationDate: Installed on 2014-04-10 (1378 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 
(20140204)
  MachineType: Hewlett-Packard HP Compaq nc6400 (RB523UA#ABA)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-104-generic 
root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 ro radeon.modeset=0
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YCD Ver. F.08
  dmi.board.name: 30AC
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 56.34
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68YCDVer.F.08:bd12/18/2006:svnHewlett-Packard:pnHPCompaqnc6400(RB523UA#ABA):pvrF.08:rvnHewlett-Packard:rn30AC:rvrKBCVersion56.34:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nc6400 (RB523UA#ABA)
  dmi.product.version: F.08
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Wed Jan 17 08:23:08 2018
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   open /dev/dri/card0: No such file or directory
   Screen 0 deleted because of no matching config section.
   Screen 0 deleted because of no matching config section.
   AIGLX: reverting to software rendering
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.18.4-0ubuntu0.7

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[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

2018-02-08 Thread Greta Regan

I've had trouble trying to capture a boot log with the settings
requested in the last posting. Different things have happened on
different attempts, including the boot stopping dead. I'll try for a
couple of more days to see if I can get a complete log to post.

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https://bugs.launchpad.net/bugs/1743797

Title:
  [HP Compaq nc6400] Blank screen on boot

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  A few months after upgrading to Ubuntu 16.04, I got a black screen
  after booting.

  WORKAROUND: Use kernel parameter:
  radeon.modeset=0

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
  Uname: Linux 4.4.0-104-generic x86_64
  .tmp.unity_support_test.1:

  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Jan 17 10:15:32 2018
  DistUpgraded: Fresh install
  DistroCodename: xenial
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Advanced Micro Devices, Inc. [AMD/ATI] RV515/M52 [Mobility Radeon X1300] 
[1002:714a] (prog-if 00 [VGA controller])
     Subsystem: Hewlett-Packard Company RV515/M52 [Mobility Radeon X1300] 
[103c:30ac]
  InstallationDate: Installed on 2014-04-10 (1378 days ago)
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 
(20140204)
  MachineType: Hewlett-Packard HP Compaq nc6400 (RB523UA#ABA)
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-104-generic 
root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 ro radeon.modeset=0
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/18/2006
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YCD Ver. F.08
  dmi.board.name: 30AC
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 56.34
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68YCDVer.F.08:bd12/18/2006:svnHewlett-Packard:pnHPCompaqnc6400(RB523UA#ABA):pvrF.08:rvnHewlett-Packard:rn30AC:rvrKBCVersion56.34:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq nc6400 (RB523UA#ABA)
  dmi.product.version: F.08
  dmi.sys.vendor: Hewlett-Packard
  version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.83-1~16.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.2
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.2
  version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.12-1build2
  xserver.bootTime: Wed Jan 17 08:23:08 2018
  xserver.configfile: default
  xserver.errors:
   open /dev/dri/card0: No such file or directory
   open /dev/dri/card0: No such file or directory
   Screen 0 deleted because of no matching config section.
   Screen 0 deleted because of no matching config section.
   AIGLX: reverting to software rendering
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.18.4-0ubuntu0.7

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1743797] Re: Xorg not recognizing AMD graphics card

2018-01-18 Thread Greta Regan

I installed 'linux-generic-hwe-16.04', as suggested, but there's no
change. Perhaps because the radeon.modeset=0 is still in my system - but
I can't find where. My boot sequence no longer shows radeon.modeset=0,
but it came up when I ran dmesg | egrep | 'drm|radeon'. I've included
both outputs below.

I checked all versions of the boot sequence, including the 4.4.0-104
versions, specified in the dmesg output. The recovery mode has
'nomodeset', but no radeon.modeset=0.  I included outputs of the
4.4.0-104 generic and recovery boot sequences below, in case they'd be
of use.

Can you tell me how to get at the radeon.modeset=0 settings to remove
them, or if you think that's not the problem, offer any other
suggestions? My knowledge of Linux is miniscule.

Thanks.
 

My boot sequence:

recordfail
load_video
gfxmode $linux_gfx_mode
insmod gzio
if [ x$grub_platform = xxen ]; then insmod xzio; insmod lzopio; fi
insmod part_msdos
insmod ext2
set root='hd0,msdos5'
if [ x$feature_platform_search_hint = xy ]; then
  search --no-floppy --fs-uuid --set=root --hint-bios=hd0,msdos5 
--hint-efi=hd0,msdos5 --hint-baremetal=ahci0,msdos5  
123f436f-0331-4097-8a8e-54cc927298c4
else
  search --no-floppy --fs-uuid --set=root 123f436f-0331-4097-8a8e-54cc927298c4
fi
        linux
/boot/vmlinuz-4.13.0-26-generic root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 
ro  drm.debug=0xe plymouth:debug
initrd
/boot/initrd.img-4.13.0-26-generic


dmesg | egrep | 'drmradeon':

greta@NSH-HP-Compaq-nc6400-RB523UA-ABA:~$ dmesg | egrep 'drm|radeon'
[    0.00] Command line: BOOT_IMAGE=/boot/vmlinuz-4.4.0-104-generic 
root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 ro radeon.modeset=0
[    0.00] Kernel command line: BOOT_IMAGE=/boot/vmlinuz-4.4.0-104-generic 
root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 ro radeon.modeset=0
[    2.935307] [drm] Initialized drm 1.1.0 20060810
[    3.022679] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!
[   21.247887] [drm:radeon_init [radeon]] *ERROR* No UMS support in radeon 
module!


4.4.0-104 generic boot sequence:

recordfail
load_video
gfxmode $linux_gfx_mode
insmod gzio
if [ x$grub_platform = xxen ]; then insmod xzio; insmod lzopio; fi
insmod part_msdos
insmod ext2
set root='hd0,msdos5'
if [ x$feature_platform_search_hint = xy ]; then
  search --no-floppy --fs-uuid --set=root --hint-bios=hd0,msdos5 
--hint-efi=hd0,msdos5 --hint-baremetal=ahci0,msdos5  
123f436f-0331-4097-8a8e-54cc927298c4
else
  search --no-floppy --fs-uuid --set=root 123f436f-0331-4097-8a8e-54cc927298c4
fi
echo
'Loading Linux 4.4.0-104-generic ...'
        linux
/boot/vmlinuz-4.4.0-104-generic root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 
ro  drm.debug=0xe plymouth:debug
echo
'Loading initial ramdisk ...'
initrd
/boot/initrd.img-4.4.0-104-generic


4.4.0-104 generic (recovery mode) boot sequence:

Recovery mode
recordfail
load_video
insmod gzio
if [ x$grub_platform = xxen ]; then insmod xzio; insmod lzopio; fi
insmod part_msdos
insmod ext2
set root='hd0,msdos5'
if [ x$feature_platform_search_hint = xy ]; then
  search --no-floppy --fs-uuid --set=root --hint-bios=hd0,msdos5 
--hint-efi=hd0,msdos5 --hint-baremetal=ahci0,msdos5  
123f436f-0331-4097-8a8e-54cc927298c4
else
  search --no-floppy --fs-uuid --set=root 123f436f-0331-4097-8a8e-54cc927298c4
fi
echo
'Loading Linux 4.4.0-104-generic ...'
        linux
/boot/vmlinuz-4.4.0-104-generic root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 
ro recovery nomodeset 
echo
'Loading initial ramdisk ...'
initrd
/boot/initrd.img-4.4.0-104-generic

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1743797

Title:
  Xorg not recognizing AMD graphics card

Status in xorg package in Ubuntu:
  Incomplete

Bug description:
  A few months after upgrading to Ubuntu 16.04, my graphics card stopped
  working. I got a black screen after booting. I was able to work around
  that problem, and then around the problem of losing my external
  display when I closed my laptop lid, so I can now boot normally and
  have only one problem - I still only have software rendering, which
  isn't up to the job.

  I checked my graphics card and it was on the list of fully supported
  versions. I found work-arounds online for my other problems, but no
  way to fix this one, which results in choppy video with audio out of
  sync.

  I trust the apport report which should be attached will give you the
  specs you need.

  Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: xorg 1:7.7+13ubuntu3
  ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
  Uname: Linux 4.4.0-104-generic x86_64
  .tmp.unity_support_test.1:
   
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'

[Desktop-packages] [Bug 1743797] [NEW] Xorg not recognizing AMD graphics card

2018-01-17 Thread Greta Regan

Public bug reported:

A few months after upgrading to Ubuntu 16.04, my graphics card stopped
working. I got a black screen after booting. I was able to work around
that problem, and then around the problem of losing my external display
when I closed my laptop lid, so I can now boot normally and have only
one problem - I still only have software rendering, which isn't up to
the job.

I checked my graphics card and it was on the list of fully supported
versions. I found work-arounds online for my other problems, but no way
to fix this one, which results in choppy video with audio out of sync.

I trust the apport report which should be attached will give you the
specs you need.

Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: xorg 1:7.7+13ubuntu3
ProcVersionSignature: Ubuntu 4.4.0-104.127-generic 4.4.98
Uname: Linux 4.4.0-104-generic x86_64
.tmp.unity_support_test.1:
 
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed Jan 17 10:15:32 2018
DistUpgraded: Fresh install
DistroCodename: xenial
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] RV515/M52 [Mobility Radeon X1300] 
[1002:714a] (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company RV515/M52 [Mobility Radeon X1300] 
[103c:30ac]
InstallationDate: Installed on 2014-04-10 (1378 days ago)
InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 
(20140204)
MachineType: Hewlett-Packard HP Compaq nc6400 (RB523UA#ABA)
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 LANGUAGE=en_CA:en
 PATH=(custom, no user)
 LANG=en_CA.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-104-generic 
root=UUID=123f436f-0331-4097-8a8e-54cc927298c4 ro radeon.modeset=0
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2006
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68YCD Ver. F.08
dmi.board.name: 30AC
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 56.34
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: 
dmi:bvnHewlett-Packard:bvr68YCDVer.F.08:bd12/18/2006:svnHewlett-Packard:pnHPCompaqnc6400(RB523UA#ABA):pvrF.08:rvnHewlett-Packard:rn30AC:rvrKBCVersion56.34:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq nc6400 (RB523UA#ABA)
dmi.product.version: F.08
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.12.2+16.04.20160823-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.83-1~16.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 17.2.4-0ubuntu1~16.04.2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 17.2.4-0ubuntu1~16.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.18.4-0ubuntu0.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.1-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.7.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20160325-1ubuntu1.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.12-1build2
xserver.bootTime: Wed Jan 17 08:23:08 2018
xserver.configfile: default
xserver.errors:
 open /dev/dri/card0: No such file or directory
 open /dev/dri/card0: No such file or directory
 Screen 0 deleted because of no matching config section.
 Screen 0 deleted because of no matching config section.
 AIGLX: reverting to software rendering
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
 
xserver.version: 2:1.18.4-0ubuntu0.7

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug compiz-0.9 ubuntu xenial

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1743797

Title:
  Xorg not recognizing AMD graphics card

Status in xorg package in Ubuntu:
  New

Bug description:
  A few months after upgrading to Ubuntu 16.04, my graphics card stopped
  working. I got a black screen after booting. I was able to work around
  that problem, and then around the problem of losing my external
  display when I closed my laptop lid, so I can now boot normally and
  have only one problem - I still only have software rendering, which
  isn't up to the job.

  I checked my graphics card and it was on the list of fully supported
  versions. I found work-arounds online for my other problems, but no
  way to fix this one, which results in choppy video with audio out of
  sync.

  I trust the apport report which should be attached will give you the
  specs you need.

  Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04

[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

[Desktop-packages] [Bug 1743797] Re: [HP Compaq nc6400] Blank screen on boot

[Desktop-packages] [Bug 1743797] Re: Xorg not recognizing AMD graphics card

[Desktop-packages] [Bug 1743797] [NEW] Xorg not recognizing AMD graphics card

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