[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error "unable to read device-id ret=-1"
@gf-interlinks, thanks for the heads up. unfortunately i don't own this MFP anymore so i am not able to triage this bug on a current Ubuntu. seeing that there hasn't been any other activity on this issue since October 2013, i'd think it could be assumed that the issue hasn't been occurring with newer hplip versions: i would close this issue (as invalid? not sure what would be appropriate according to Ubuntu triaging policies). -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error "unable to read device-id ret=-1" Status in HPLIP: Fix Released Status in hplip package in Ubuntu: Incomplete Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is "Error opening device: End of file reached". on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to :
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error "unable to read device-id ret=-1"
Hello Andrea, Thank you for submitting this bug and reporting a problem with the hplip package. You made this bug report in 2012 and Ubuntu and hplip have been updated since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you let us know and, in the current version, could you run the following (only once): apport-collect 1069898 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu better. G [Ubuntu Bug Squad volunteer triager] ** Changed in: hplip (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error "unable to read device-id ret=-1" Status in HPLIP: Fix Released Status in hplip package in Ubuntu: Incomplete Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is "Error opening device: End of file reached". on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Hi, I have read all the comments but I am not sure what to do (my english is poor...). The problem occurs on the PC of a family member of myself and I cannot install packages that broke something else or break update manager or synaptic. I need to make working the scanner included with her HP PHotosmart Premium C309a, is there a user-friendly solution ? I think I understood that the problem is fixed, will the fix come automatically in a next update? Thank you for your help. PS the PC has Ubuntu 12.10 i386. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Thanks Peter. I installed the deb and things seem to be working perfectly. Looks like there are no issues with other packages also, so all is well. Appreciate your help! -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Unfortunately, this fix is not permanent and I have broken package dependencies. Does anyone know when HP will release a fix for the HPLIP packages? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
@Damian I presume you used Andrea's ppa. She sent me a .deb which I installed instead of the libsane-hpaio in the Quantal hplip package. It worked for me and Piedro and I've had no further problems. I'll try to attach it to this comment. Hope it works! ** Attachment added: libsane-hpaio_3.12.6-3ubuntu4_amd64.deb https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1069898/+attachment/3437670/+files/libsane-hpaio_3.12.6-3ubuntu4_amd64.deb -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to :
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Andrea - genius. Thanks, all working for me. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Sorry to hear that. I've looked in Synaptic and it shows the installed version as '3.12.6-3ubuntu4', so the system has installed the @hotzeplot file 'believing' it to be a reinstallation of the repo's one. I see that yours reports it as coming from a ppa (3.12.6-3ubuntu4ppa1) - does that mean you added Andrea's ppa as a software source? I can imagine that might cause Synaptic etc. to give the @hotzeplot file a different version label. I simply downloaded it from the link and installed the .deb file locally. Best of luck. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to:
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
@pdqharvey: That is strange indeed! I've downloaded the file (64bit) from the link in @hotzeplotz comment #27 and it's name is libsane-hpaio_3.12.6-3ubuntu4ppa1_amd64.deb. trying to rename it doesn't effect the version that shows in synaptic. I guess the problem is NOT the file of Andrea - it rather is the hplip package expecting the version you mentioned. @hotzeplotz: Is there any way for me to manually overwrite the internal version label in your package? It's working great just breaks the dependencies of hplip, so apt repeatedly wants to repair this by removing hplip. Thx for all your efforts, piedro -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
@Piedro You're quite right. I had forgotten that Andrea had sent me the file as an attachment to a private email, and it is not the same (name or filesize). I suppose that she is happy to share it further, so if you send me an email, I'll forward it. @hotzeplotz Is it OK for me to send Piedro the file? Unless I hear soon, I'll assume it is. However, his experience does suggest that the version you put in your ppa is not the same, and doesn't provide a fix. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list:
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
@pdqharvey you're right, the package i sent you privately is a different one as i hadn't done the patching and packaging properly to be published in a PPA at that stage as i was too busy - you can certainly share the .deb i sent you privately: as far as i can tell the only difference is that i hand't bumped the package version according to the ubuntu ppa packaging guidelines, but the patched code should be the same @piedro you should be able to recompile my patched package from source by via apt-get source making sure apt fetches the source from my PPA and you can then change the package version string to anything suitable so that your upgrades don't break - if you are not familiar with Debian packaging, the relevant documentation should be all here: http://developer.ubuntu.com/packaging/html/ http://developer.ubuntu.com/packaging/html/patches-to-packages.html http://developer.ubuntu.com/packaging/html/fixing-a-bug-example.html -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Thanks so much to @hotzplotz and @pdqharvey! Peter has sent me the file with the old version labels that had been created by Andrea before. Now everything works and apt-get (or Synaptic) is willing to work with my packages again ... I am very glad this has turned out working and I hope someone will soon incorporate the workaround in the official version of hplip. thx for all your efforts! piedro -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
@Sarbeswar Yes Peter is right (see comment above)! This is not fixed in the HP Website version! After a long thread like this with the issue of the problem not being fixed by the HP web download, plz, don't give misleading information. I thought maybe I have made a mistake, because you brought it up again - insisting it works, - and I tried again. But as it turns out Peter's insight is still valid ... - so the second effort was a waste of time ... @ Peter I have been happy with the file by Andrea, but now I have to deal with some defect packages and dependencies when using syanptic. Do you have the same problems and couls you solve it? thx for reading, piedro -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
To be more precise: Andreas fix works but when using apt-get or synaptic now I get the notice that the package hplip is defect. And I can't do a lot (not even updates) without repairing the broken dependencies first. I can use dpkg to still install stuff but the normal apt-get upgrade won't work anymore. So how to make this workaround file by @hotzeplotz work? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe :
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
@Piedro Hi. I'm fairly sure I uninstalled ALL versions of hplip, then installed only the version in the repos - not the website version. I used gdebi (if you've not got it, get it from the repos - it is a far quicker way of installing .debs) to install Andrea's .deb. It pointed out that I was RE-installing that package, but let me do so without further complaint. Since it bears the same version number as the one in the repos, I have had no problems updating etc. I wonder if you are still using the website version of hplip (3.12.10a)? If so, Andrea's version of libsane-hpaio (3.12.6) would appear to the package manager as an outdated version, and could be the cause of the errors. I'm not an expert, but if I have figured it out correctly, I hope it helps you :) -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias:
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Thx for your post! sadly I've done the same thing: - completely removed all hplip related packages - deleted cached deb-files in the /var/cache/apt-get folder - installed the repo version 3.12.6 - used dpkg to install the @hotzeplot file (will try with gdebi but should be the same) - works great! But now everytime I want to use apt-get per console or via synaptic I get: hplip: depends on: libsane-hpaio (=3.12.6-3ubuntu4), but (=3.12.6-3ubuntu4ppa1) is installed please repair by using -f Using -f with apt-get repairs the packages thereby removing hplip ! And I don't see any way to update any packages before repairing this. thx for reading, p. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Hello, I guess, this was the issue happening in hplip-3.12.6 version. However this problem has been fixed and released in hplip-3.12.10 release. Those who are working on Kubuntu/Ubuntu 12.10, it has hplip-3.12.6 version. Hence requesting the people to install latest hplip from www.hplip.net site. The same has been given in the comment # 8. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
@Sarbeswar Please see my comments #9 and #33. This is not, repeat *not* fixed in the version of hplip on the HP website! -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Hi there! I have the same problem on Kubuntu 12.10, 64bit, fresh install. Also a network printer 309a photosmart all-in-one with fixed IP - but as stated before the connectiontype doesn't seem to be the problem. regression is nasty - plz make anolder version available, thx for the efforts, piedro -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
hi all (affected users), until a package incorporating upstream's fix makes its way to the official Quantal repos, since i have been receiving a few requests for the .deb i compiled for my own workstation, i have uploaded a hotfix to my ppa here: https://launchpad.net/~hotzeplotz/+archive/stuff the only packages really needed should be for amd64: https://launchpad.net/~hotzeplotz/+archive/stuff/+files/libsane-hpaio_3.12.6-3ubuntu4ppa1_amd64.deb for i386: https://launchpad.net/~hotzeplotz/+archive/stuff/+files/libsane-hpaio_3.12.6-3ubuntu4ppa1_i386.deb please note that this is just a hotfix package i created primarily for myself - i updated the Quantal source package to the best of my packaging knowledge, but i cannot guarantee that this package does indeed solve the issue, does work at all, does not break badly something else, does not cause a black hole to swallow your computers, the whole planet, etc. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias:
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
I'm on Quantal, amd64 and it fixed it for me. Unless it was the cause of the mother of all storms in the Atlantic, I can report no ill effects. Big thanks to Andrea. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Same here! On Kubuntu Quantal 64bit it runs smooth so far ... Big thx for your help @hotzeplotz !!! piedro -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
i have just had some minutes to recompile libsane-hpaio from Quantal's current source package (3.12.6-3ubuntu4) after applying the patch provided by Sanjay Kumar in comment #8 above and i can confirm that Sanjay's patch fixes the issue for me. Peter, i'm not sure why installing hplip-3.12.10a from source or from hplip's upstream packages is not fixing the issue for you - as far as i can see from hplip-3.12.10a source tarball, the patch i have applied manually to the Ubuntu 3.12.6-3ubuntu4 package is there in upstream's latest release. having said that, i *think* that before coming to identify the Ubuntu Q libsane-hpaio as the cuprit for the issue i was experiencing, i had indeed tried installing a newer version of hplip from upstream and that did not fix the issue for me either. now i can't remember if that was 3.120.10 or 3.12.10a, although i *think* it was the former - but this specific bit of code was added in 3.12.9 so that's pretty weird. maybe i had inadvertently left around some Ubuntu library before installing hplip upstream. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
@Andrea: Thanks for looking at it. However, I'm not at all sure what I should do now. I did eventually manage to compile something once (gtkpod, broken on Precise), but it took a lot of figuring out for someone not used to it. Is there a patched version I can run, or even a .deb? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
@Peter until an official update is released in Ubuntu, if you use Quantal on amd64 i'm happy to share my compiled .deb - just PM me via launchpad. i am not able to produce i386 packages at the moment, unfortunately. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: hplip (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Update to 'Solution' above: This does not fix it after all. Instead it updates libsane-hpaio to the later version, whereupon scanning is again impossible. But adopting the earlier package is a temporary workaround until a fix appears. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
This is NOT fixed in hplip-3.12.10a. I have run it a number of times, manually and automatically. Printing seems OK, but attempting to scan still gives the 'end of file' error. Or am I missing something? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: Confirmed Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
I finally got it working, although apt complains. Andrea Rota does in fact give the solution above, though I missed it as well: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok I found a copy of that file (here: http://packages.ubuntu.com/precise- updates/amd64/libsane-hpaio/download), but then ran into difficulties installing it. Synaptic or Apt either forced me to remove the other HP files (hplip and dependencies), or if I installed this file alone, they then insisted that this file be upgraded to the latest version - which was not the point. The answer, I eventually discovered, is to have hplip fully installed, THEN force the installation of this single .deb, using the command: sudo dpkg -i libsane-hpaio_3.12.2-1ubuntu3.1_amd64.deb During the process you have to choose between keeping the later version or insist (correctly) on installing this apparently dodgy earlier one. In fact, I did this after running the latest version of HPLIP (which I downloaded from here: http://hplipopensource.com/hplip- web/install/install/index.html). I'm not sure if I gained anything using this latest version (which probably only supports more printer models, rather than offering more features - though it does offer installation of fax facilities, which is not something I have had before), but do note that if you try it, it requires that an existing version of HPLIP be already installed. No idea why. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Solution found to Q1 above: Run: sudo apt-get install -f Chose to keep existing (i.e. not update to 'correct' version) version of lbsane-hpaio and Synaptic was happy. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Having done the above, I am faced with complaints from Synaptic and Apt that hplip has unmet dependencies (it is considered a broken package), and I cannot continue to add software. 2 questions: 1) Is there a way around this? 2) when will there be a fix for hplip? Help much appreciated. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
This has been fixed in hplip-3.12.10 release onwards. ** Changed in: hplip Status: New = Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Do we know when the fixed version is likely to reach the repos? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Hello Peter, I am not sure about the repo update but you can install latest HPLIP release from: http://hplipopensource.com/hplip-web/install/install/index.html (automatic installer) or http://hplipopensource.com/hplip-web/install/manual/index.html (manual installation, if automatic installer is not supported) Hello Till, Can you provide an update on this to Peter. FYI diff: Index: scan/sane/hpaio.c === --- scan/sane/hpaio.c (revision 17153) +++ scan/sane/hpaio.c (revision 17154) @@ -335,7 +335,7 @@ return soapht_open(devicename, pHandle); if (ma.scantype == HPMUD_SCANTYPE_LEDM) return ledm_open(devicename, pHandle); -if ((ma.scantype == HPMUD_SCANTYPE_SCL) || (ma.scantype == HPMUD_SCANTYPE_PML)) +if ((ma.scantype == HPMUD_SCANTYPE_SCL) || (ma.scantype == HPMUD_SCANTYPE_SCL_DUPLEX) ||(ma.scantype == HPMUD_SCANTYPE_PML)) return sclpml_open(devicename, pHandle); else return SANE_STATUS_UNSUPPORTED; Thanks, Sanjay -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
@ Sanjay: Hello Sanjay. I really appreciate your help, and have done what you suggested. However, although the printer works (I've not tested the fax), xsane and simple scanner report 'no devices available' and 'no scanner detected' respectively. The HP-C309a is installed on (wired into) a network with a fixed IP (though since the printer works, that is not related to the problem). Incidentally, running xsane and simple-scan from a terminal both give the output: Fontconfig warning: /etc/fonts/conf.d/50-user.conf, line 9: reading configurations from ~/.fonts.conf is deprecated. I doubt if that is particularly relevant, though. Many thanks for any light you can shed on this, Peter -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
PS: The printer incorrectly reports that the printer 'has no ink left'. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Running hp-check (with ot without --fix) - reports No scanner found - give the warning Printer is not HPLIP installed. Printers must use the hp: or hpfax: CUPS backend for HP-Devices. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Update (cont.) ... but running xsane now gives the Failed to open device 'hpaio ... ... end of file reached' error message. Which is what I had using the version of HPLIP in the Quantal repos. Any ideas? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Update: Deleted printer and fax from 'Printers' Reinstalled from terminal using hp-setup -g hp-check now reports that a scanner is installed: device `hpaio:/net/Photosmart_C309a_series?zc=HPD6238E' is a Hewlett-Packard Photosmart_C309a_series all-in-one -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Correction: I now see that deleting the printer and reinstalling using hp-setup caused the version of hplip in the Quantal repo to be used, which explains the last post. I had assumed it would have been updated. Shall try again from the downloaded verson of HPLIP. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Installed again using 'sh hplip-3.12.10a.run' Reported errors: error: ubuntu-12.10 version is not supported, so all dependencies may not be installed. However trying to install using ubuntu-12.04 version packages. warning: An error occurred running 'sudo apt-get update' and finally: /usr/lib/python2.7/dist-packages/gtk-2.0/gtk/__init__.py:127: RuntimeWarning: PyOS_InputHook is not available for interactive use of PyGTK set_interactive(1) Fontconfig warning: /etc/fonts/conf.d/50-user.conf, line 9: reading configurations from ~/.fonts.conf is deprecated. Printer reports: There is a missing print filter for printer 'Photosmart_C309a' on the Ink/Toner tab. Scanner is still unavailable. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
tried everything in mint 13, can't see scanner with xsane and simple scan. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: Fix Released Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
i should add that after several attempts to isolate the issue, what led me to try to downgrade packages related to the scan system one at a time to isolate a possible regression was this post (user is on Fedora): http://forums.fedoraforum.org/showthread.php?t=282178 ** Attachment removed: Lspci.txt https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1069898/+attachment/3409007/+files/Lspci.txt ** Attachment removed: CupsErrorLog.txt https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1069898/+attachment/3409003/+files/CupsErrorLog.txt ** Attachment removed: Lsusb.txt https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1069898/+attachment/3409008/+files/Lsusb.txt ** Attachment removed: ProcCpuinfo.txt https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1069898/+attachment/3409010/+files/ProcCpuinfo.txt ** Attachment removed: ProcInterrupts.txt https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1069898/+attachment/3409012/+files/ProcInterrupts.txt ** Attachment removed: ProcEnviron.txt https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1069898/+attachment/3409011/+files/ProcEnviron.txt ** Description changed: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane-hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane- hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: - device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.1.72 - device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.1.72 + device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 + device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: - hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 - hp-cute-fax: HP Fax hpcups + hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 + hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
** Attachment added: hp-check log file https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1069898/+attachment/3409062/+files/hp-check.log -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
** Also affects: hplip Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: New Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
According to the linked fedoraforum thread 3.12.4 is the newest HPLIP version where scanning still works. Can someone of the HPLIP developers at HP look in this and provide a patch for HPLIP 3.12.6 so that we can issue an update for 12.10 (Quantal)? Thanks. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: New Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1069898] Re: regression: cannot open network scanner with error unable to read device-id ret=-1
Just confirming that I am affected by this bug as well. HP309a, Quantal, 64bit, HPLIP from repos: printing OK, scanning fails as other have described. I worked through hp-check --fix (with sudo, which seemed to help get past certain errors), but despite all dependencies being met, and all the necessary users and groups being created and available, it still fails. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/1069898 Title: regression: cannot open network scanner with error unable to read device-id ret=-1 Status in HP Linux Imaging and Printing: New Status in “hplip” package in Ubuntu: New Bug description: under Ubuntu 12.04 i could scan perfectly via the network from my HP Photosmart Premium MFP (HP C309A), using gscan2pdf as frontend. during Quantal beta and now on Quantal release, i cannot access the network-connected scanner anymore: when opening the scan dialog in gscan2pdf, the error message displayed is Error opening device: End of file reached. on closer inspection, and having tried all the different backends available in gscan2pdf, this seems related to the package libsane- hpaio: if i downgrade this single package to libsane- hpaio_3.12.2-1ubuntu3.1_amd64 from Precise i can scan ok (only side effect is that gscan2pdf hangs on exit and needs to be killed with signal SIGKILL). in syslog, these are the lines that appear when using the newer libsane-hpaio from Quantal when a frontend application tries to access the scanner: perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/hpmud.c 611: invalid channel_open state perl: failed to open scan channel: scan/sane/hpaio.c 659 perl: sane_hpaio_cancel: already cancelled! perl: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-check completes without errors nor warnings and correctly finds the network-connected scanner: -- | DISCOVERED SCANNER DEVICES | -- device `hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10' is a Hewlett-Packard Photosmart_C309a_series all-in-one hp-scan displays a similar error message to gscan2pdf: $ hp-scan -d hpaio:/net/Photosmart_C309a_series?ip=192.168.2.10 -s viewer HP Linux Imaging and Printing System (ver. 3.12.6) Scan Utility ver. 2.2 Copyright (c) 2001-14 Hewlett-Packard Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. Using device hpaio:/net/Photosmart_C309a_series?ip=192.168.1.72 Opening connection to device... error: SANE: End of file reached (code=5) $ and the corresponding error messages in syslog are: python: io/hpmud/pp.c 627: unable to read device-id ret=-1 hp-scan: hp-scan[10183]: error: SANE: End of file reached (code=5) ProblemType: Bug DistroRelease: Ubuntu 12.10 Package: libsane-hpaio 3.12.6-3ubuntu4 Uname: Linux 3.6.2-030602-generic x86_64 ApportVersion: 2.6.1-0ubuntu3 Architecture: amd64 Date: Mon Oct 22 16:51:47 2012 InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111011) Lpstat: device for hp-cute: hp:/net/Photosmart_C309a_series?ip=192.168.2.10 device for hp-cute-fax: hpfax:/net/Photosmart_C309a_series?ip=192.168.2.10 MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: hp-cute: HP Photosmart c309a Series, hpcups 3.12.6 hp-cute-fax: HP Fax hpcups ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.6.2-030602-generic root=/dev/mapper/vgx11miel0-rootfs ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: Upgraded to quantal on 2012-09-09 (42 days ago) dmi.bios.date: 07/25/2007 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: 1001 dmi.board.asset.tag: To Be Filled By O.E.M. dmi.board.name: P5B-VM dmi.board.vendor: ASUSTeK Computer INC. dmi.board.version: Rev 1.xx dmi.chassis.asset.tag: Asset-1234567890 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1001:bd07/25/2007:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP5B-VM:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/hplip/+bug/1069898/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More
