Sorry, I do not speak French.
Hi there,
thank you for filing this bug and showing your interest in Simple Scan!
This seems to be a Hardware Issue, i.e. Simple Scan does not support
your scanner perfectly -- or possibly not at all.
Unfortunately such problems happen more often then they should, and while it
might indeed be a problem with Simple Scan, in our experience, most of the time
it is not.
This is why we prepared a check-list at [1] that will let you find out whether
or not it really is a problem with Simple Scan and what your options are in
either case.
Please read that list and tell us how you decided to proceed. I will set
this bug to Incomplete, so a friendly robot will expire this bug in 60
days if you do not respond. However, we would really prefer to hear back
from you!
Best Regards
Michael
[1] https://help.ubuntu.com/community/SimpleScanHardwareIssues
** Changed in: simple-scan (Ubuntu)
Status: New = Incomplete
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to simple-scan in Ubuntu.
https://bugs.launchpad.net/bugs/1249059
Title:
scanner hp envy120 non detecté par pc
Status in “simple-scan” package in Ubuntu:
Incomplete
Bug description:
en langue française please. Je ne lis par anglais courramment.
ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: simple-scan 3.2.1-0ubuntu1~oneiric1
ProcVersionSignature: Ubuntu 3.0.0-32.51-generic 3.0.69
Uname: Linux 3.0.0-32-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 1.23-0ubuntu4.1
Architecture: amd64
Date: Thu Nov 7 19:48:41 2013
DriverPackageVersions:
libsane 1.0.22-2ubuntu2
libsane-extras N/A
hplip 3.11.7-1ubuntu3.1
hpoj N/A
InstallationMedia: Ubuntu 11.10 Oneiric Ocelot - Release amd64 (20111012)
MachineType: PACKARD BELL BV IMEDIA 8217
ProcEnviron:
PATH=(custom, no user)
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-32-generic
root=UUID=119df8a4-eff5-475d-b20f-7cb33cb1bf48 ro quiet splash vt.handoff=7
SimpleScanLog:
SourcePackage: simple-scan
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/15/2007
dmi.bios.vendor: Phoenix Technologies, LTD
dmi.bios.version: PBAMARMB.0500
dmi.board.name: MCP61DM2MA
dmi.board.vendor: Packard Bell BV
dmi.board.version: 1.XX
dmi.chassis.asset.tag: 123456789000
dmi.chassis.type: 3
dmi.chassis.vendor: Packard Bell BV
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnPhoenixTechnologies,LTD:bvrPBAMARMB.0500:bd10/15/2007:svnPACKARDBELLBV:pnIMEDIA8217:pvrPB8010502:rvnPackardBellBV:rnMCP61DM2MA:rvr1.XX:cvnPackardBellBV:ct3:cvrChassisVersion:
dmi.product.name: IMEDIA 8217
dmi.product.version: PB8010502
dmi.sys.vendor: PACKARD BELL BV
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