[Desktop-packages] [Bug 1681290] Re: UI experiences delay when menu / tooltip disappears

2020-10-11 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1181666 ***
https://bugs.launchpad.net/bugs/1181666

If you have a different issue then please open a new bug of your own by
running:

  ubuntu-bug gnome-shell

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1681290

Title:
  UI experiences delay when menu / tooltip disappears

Status in gnome-shell package in Ubuntu:
  Confirmed

Bug description:
  Sometimes the system will not respond to mouse clicks or keypresses.
  This appears to happen when I hold the mouse over an item and a pop-up
  tooltip appears, or when I click on a menu.  I believe it happens when
  the tooltip/menu is set to disappear.

  Steps to reproduce are:
   1) Select a menu item
   2) Click outside the menu
   3) The click won't register for around 7 or 8 seconds.  No other keypresses 
register immediately but will occur around 7 seconds later. 

  This occurs in GNOME, GNOME applications and also for non-GNOME
  applications such as Firefox and Chrome.

  
  lsb_release -rd:

  Description:  Ubuntu Zesty Zapus (development branch)
  Release:  17.04


  apt-cache policy gnome-session:

  gnome-session:
Installed: 3.24.0-0ubuntu1
Candidate: 3.24.0-0ubuntu1
Version table:
   *** 3.24.0-0ubuntu1 500
  500 http://nz.archive.ubuntu.com/ubuntu zesty/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: gnome-shell 3.24.0-0ubuntu2
  ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
  Uname: Linux 4.10.0-19-generic x86_64
  ApportVersion: 2.20.4-0ubuntu3
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Mon Apr 10 11:39:40 2017
  DisplayManager: gdm3
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-05-12 (332 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 
(20160421)
  ProcEnviron:
   LANGUAGE=en_NZ:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to zesty on 2017-04-08 (1 days ago)

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1681290] Re: UI experiences delay when menu / tooltip disappears

2020-10-09 Thread Matt
*** This bug is a duplicate of bug 1181666 ***
https://bugs.launchpad.net/bugs/1181666

Bug 1181666 does not at all describe the issue we are having here.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1681290

Title:
  UI experiences delay when menu / tooltip disappears

Status in gnome-shell package in Ubuntu:
  Confirmed

Bug description:
  Sometimes the system will not respond to mouse clicks or keypresses.
  This appears to happen when I hold the mouse over an item and a pop-up
  tooltip appears, or when I click on a menu.  I believe it happens when
  the tooltip/menu is set to disappear.

  Steps to reproduce are:
   1) Select a menu item
   2) Click outside the menu
   3) The click won't register for around 7 or 8 seconds.  No other keypresses 
register immediately but will occur around 7 seconds later. 

  This occurs in GNOME, GNOME applications and also for non-GNOME
  applications such as Firefox and Chrome.

  
  lsb_release -rd:

  Description:  Ubuntu Zesty Zapus (development branch)
  Release:  17.04


  apt-cache policy gnome-session:

  gnome-session:
Installed: 3.24.0-0ubuntu1
Candidate: 3.24.0-0ubuntu1
Version table:
   *** 3.24.0-0ubuntu1 500
  500 http://nz.archive.ubuntu.com/ubuntu zesty/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: gnome-shell 3.24.0-0ubuntu2
  ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
  Uname: Linux 4.10.0-19-generic x86_64
  ApportVersion: 2.20.4-0ubuntu3
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Mon Apr 10 11:39:40 2017
  DisplayManager: gdm3
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-05-12 (332 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 
(20160421)
  ProcEnviron:
   LANGUAGE=en_NZ:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to zesty on 2017-04-08 (1 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1681290/+subscriptions

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[Desktop-packages] [Bug 1681290] Re: UI experiences delay when menu / tooltip disappears

2020-10-05 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1181666 ***
https://bugs.launchpad.net/bugs/1181666

This bug is closed. Please use bug 1181666 instead.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1681290

Title:
  UI experiences delay when menu / tooltip disappears

Status in gnome-shell package in Ubuntu:
  Confirmed

Bug description:
  Sometimes the system will not respond to mouse clicks or keypresses.
  This appears to happen when I hold the mouse over an item and a pop-up
  tooltip appears, or when I click on a menu.  I believe it happens when
  the tooltip/menu is set to disappear.

  Steps to reproduce are:
   1) Select a menu item
   2) Click outside the menu
   3) The click won't register for around 7 or 8 seconds.  No other keypresses 
register immediately but will occur around 7 seconds later. 

  This occurs in GNOME, GNOME applications and also for non-GNOME
  applications such as Firefox and Chrome.

  
  lsb_release -rd:

  Description:  Ubuntu Zesty Zapus (development branch)
  Release:  17.04


  apt-cache policy gnome-session:

  gnome-session:
Installed: 3.24.0-0ubuntu1
Candidate: 3.24.0-0ubuntu1
Version table:
   *** 3.24.0-0ubuntu1 500
  500 http://nz.archive.ubuntu.com/ubuntu zesty/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: gnome-shell 3.24.0-0ubuntu2
  ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
  Uname: Linux 4.10.0-19-generic x86_64
  ApportVersion: 2.20.4-0ubuntu3
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Mon Apr 10 11:39:40 2017
  DisplayManager: gdm3
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-05-12 (332 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 
(20160421)
  ProcEnviron:
   LANGUAGE=en_NZ:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to zesty on 2017-04-08 (1 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1681290/+subscriptions

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[Desktop-packages] [Bug 1681290] Re: UI experiences delay when menu / tooltip disappears

2020-10-05 Thread Matt
*** This bug is a duplicate of bug 1181666 ***
https://bugs.launchpad.net/bugs/1181666

Forgot to mention, menus in gnome-shell itself (top bar, dock, and other
panels) do not suffer from this delay. They close immediately. This
ticket is associated with gnome-shell, but the way the original author
describes it, the shell isn't affected for them either: "This occurs in
GNOME, GNOME applications and also for non-GNOME applications such as
Firefox and Chrome."

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1681290

Title:
  UI experiences delay when menu / tooltip disappears

Status in gnome-shell package in Ubuntu:
  Confirmed

Bug description:
  Sometimes the system will not respond to mouse clicks or keypresses.
  This appears to happen when I hold the mouse over an item and a pop-up
  tooltip appears, or when I click on a menu.  I believe it happens when
  the tooltip/menu is set to disappear.

  Steps to reproduce are:
   1) Select a menu item
   2) Click outside the menu
   3) The click won't register for around 7 or 8 seconds.  No other keypresses 
register immediately but will occur around 7 seconds later. 

  This occurs in GNOME, GNOME applications and also for non-GNOME
  applications such as Firefox and Chrome.

  
  lsb_release -rd:

  Description:  Ubuntu Zesty Zapus (development branch)
  Release:  17.04


  apt-cache policy gnome-session:

  gnome-session:
Installed: 3.24.0-0ubuntu1
Candidate: 3.24.0-0ubuntu1
Version table:
   *** 3.24.0-0ubuntu1 500
  500 http://nz.archive.ubuntu.com/ubuntu zesty/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: gnome-shell 3.24.0-0ubuntu2
  ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
  Uname: Linux 4.10.0-19-generic x86_64
  ApportVersion: 2.20.4-0ubuntu3
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Mon Apr 10 11:39:40 2017
  DisplayManager: gdm3
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-05-12 (332 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 
(20160421)
  ProcEnviron:
   LANGUAGE=en_NZ:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to zesty on 2017-04-08 (1 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1681290/+subscriptions

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[Desktop-packages] [Bug 1681290] Re: UI experiences delay when menu / tooltip disappears

2020-10-05 Thread Matt
*** This bug is a duplicate of bug 1181666 ***
https://bugs.launchpad.net/bugs/1181666

I'm having this problem years later in Gnome 3.36.3, Ubuntu 20.04.1. It
also happened in 19.x. I don't think it's a duplicate of #1181666
because that states some interaction is still possible. In this issue,
the whole ui is stuck. Windows, shell, clock, video that's playing,
everything but the mouse cursor. Done a lot of searching for a newer
ticket but none is a dead ringer like this.

The problem develops a while (hours?) after a fresh start and seems to
get more exaggerated as time passes. On a larger scope, a fresh install
is free of this problem at first, and then it develops after days/weeks
of normal use. Had a hunch that it started after installing a particular
package, but I can't remember what it was for the life of me. Clutter?
Wxwidgets? Just a hunch anyway.

Closing of menus, tooltips, and to some degree open/save dialogs are
delayed up to many seconds. This makes interacting with file managers
and web pages infuriating. I have interface sounds on (smooth soundset,
which includes menu actions) and noticed that opening a window menu and
scrubbing the mouse over the other top level items (file, edit, etc.)
still produces sound while this is going on, and the total wait time
until the display unsticks is compounded with every one. ***To me this
says it's not "no click" so much as "can't see".*** After zigging back
and forth I can be waiting a minute or more, meanwhile I can still hear
music playing, etc.

Regarding comment 2, I've not yet tried deleting my gnome settings
because I didn't want to gum things up, but regardless I'm not sure how
that implies this should be closed or is invalid. Gnome shouldn't be
doing things to that file that interfere with its own operation, right?
Again, this is from everyday use, and I've not been messing around in
things.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1681290

Title:
  UI experiences delay when menu / tooltip disappears

Status in gnome-shell package in Ubuntu:
  Confirmed

Bug description:
  Sometimes the system will not respond to mouse clicks or keypresses.
  This appears to happen when I hold the mouse over an item and a pop-up
  tooltip appears, or when I click on a menu.  I believe it happens when
  the tooltip/menu is set to disappear.

  Steps to reproduce are:
   1) Select a menu item
   2) Click outside the menu
   3) The click won't register for around 7 or 8 seconds.  No other keypresses 
register immediately but will occur around 7 seconds later. 

  This occurs in GNOME, GNOME applications and also for non-GNOME
  applications such as Firefox and Chrome.

  
  lsb_release -rd:

  Description:  Ubuntu Zesty Zapus (development branch)
  Release:  17.04


  apt-cache policy gnome-session:

  gnome-session:
Installed: 3.24.0-0ubuntu1
Candidate: 3.24.0-0ubuntu1
Version table:
   *** 3.24.0-0ubuntu1 500
  500 http://nz.archive.ubuntu.com/ubuntu zesty/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: gnome-shell 3.24.0-0ubuntu2
  ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
  Uname: Linux 4.10.0-19-generic x86_64
  ApportVersion: 2.20.4-0ubuntu3
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Mon Apr 10 11:39:40 2017
  DisplayManager: gdm3
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-05-12 (332 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 
(20160421)
  ProcEnviron:
   LANGUAGE=en_NZ:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to zesty on 2017-04-08 (1 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1681290/+subscriptions

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[Desktop-packages] [Bug 1681290] Re: UI experiences delay when menu / tooltip disappears

2018-01-16 Thread Daniel van Vugt
*** This bug is a duplicate of bug 1181666 ***
https://bugs.launchpad.net/bugs/1181666

I think this is close enough to bug 1181666 to be a duplicate. Plus
comment #2 implies this bug should close anyway.

** This bug has been marked a duplicate of bug 1181666
   gnome-shell randomly blocks mouse clicks from working in app windows

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1681290

Title:
  UI experiences delay when menu / tooltip disappears

Status in gnome-shell package in Ubuntu:
  Confirmed

Bug description:
  Sometimes the system will not respond to mouse clicks or keypresses.
  This appears to happen when I hold the mouse over an item and a pop-up
  tooltip appears, or when I click on a menu.  I believe it happens when
  the tooltip/menu is set to disappear.

  Steps to reproduce are:
   1) Select a menu item
   2) Click outside the menu
   3) The click won't register for around 7 or 8 seconds.  No other keypresses 
register immediately but will occur around 7 seconds later. 

  This occurs in GNOME, GNOME applications and also for non-GNOME
  applications such as Firefox and Chrome.

  
  lsb_release -rd:

  Description:  Ubuntu Zesty Zapus (development branch)
  Release:  17.04


  apt-cache policy gnome-session:

  gnome-session:
Installed: 3.24.0-0ubuntu1
Candidate: 3.24.0-0ubuntu1
Version table:
   *** 3.24.0-0ubuntu1 500
  500 http://nz.archive.ubuntu.com/ubuntu zesty/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: gnome-shell 3.24.0-0ubuntu2
  ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
  Uname: Linux 4.10.0-19-generic x86_64
  ApportVersion: 2.20.4-0ubuntu3
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Mon Apr 10 11:39:40 2017
  DisplayManager: gdm3
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-05-12 (332 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 
(20160421)
  ProcEnviron:
   LANGUAGE=en_NZ:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to zesty on 2017-04-08 (1 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1681290/+subscriptions

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[Desktop-packages] [Bug 1681290] Re: UI experiences delay when menu / tooltip disappears

2018-01-16 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Confirmed

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1681290

Title:
  UI experiences delay when menu / tooltip disappears

Status in gnome-shell package in Ubuntu:
  Confirmed

Bug description:
  Sometimes the system will not respond to mouse clicks or keypresses.
  This appears to happen when I hold the mouse over an item and a pop-up
  tooltip appears, or when I click on a menu.  I believe it happens when
  the tooltip/menu is set to disappear.

  Steps to reproduce are:
   1) Select a menu item
   2) Click outside the menu
   3) The click won't register for around 7 or 8 seconds.  No other keypresses 
register immediately but will occur around 7 seconds later. 

  This occurs in GNOME, GNOME applications and also for non-GNOME
  applications such as Firefox and Chrome.

  
  lsb_release -rd:

  Description:  Ubuntu Zesty Zapus (development branch)
  Release:  17.04


  apt-cache policy gnome-session:

  gnome-session:
Installed: 3.24.0-0ubuntu1
Candidate: 3.24.0-0ubuntu1
Version table:
   *** 3.24.0-0ubuntu1 500
  500 http://nz.archive.ubuntu.com/ubuntu zesty/universe amd64 Packages
  100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: gnome-shell 3.24.0-0ubuntu2
  ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
  Uname: Linux 4.10.0-19-generic x86_64
  ApportVersion: 2.20.4-0ubuntu3
  Architecture: amd64
  CurrentDesktop: GNOME
  Date: Mon Apr 10 11:39:40 2017
  DisplayManager: gdm3
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2016-05-12 (332 days ago)
  InstallationMedia: Ubuntu-GNOME 16.04 LTS "Xenial Xerus" - Release amd64 
(20160421)
  ProcEnviron:
   LANGUAGE=en_NZ:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_NZ.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-shell
  UpgradeStatus: Upgraded to zesty on 2017-04-08 (1 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1681290/+subscriptions

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