subject:"\[Desktop\-packages\] \[Bug 1755144\] Re\: No audio on vlc or videos sound or video files"

[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-25 Thread Daniel van Vugt

Yes, I mentioned that 13 days ago back in comment #2 and again in
comment #12.

In comments #3 and #13 you told us that was not the problem.

** Changed in: ffmpeg (Ubuntu)
Status: New => Invalid

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
Invalid
Status in pulseaudio package in Ubuntu:
Invalid

Bug description:
Up until a few weeks ago there was no problem with playing sound from mp3
files. I have a pair of usb speakers. Audio plays Ok on them for video clips
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos),
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok
using Rhythmbox. I've also tried vlc 3.0 with no success.
Interestingly, the standard Videos app (Totem?) also doesn't play sound on
these speakers either of an mp4 file (downloaded from YouTube, though it plays
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I
first reported this as bug 1752267 as I thought that the problem was with vlc.
On that bug, it was suggested that the problem is with Pulseaudio.
Just now, I've tried to play sound through my monitor's built in speakers
connected by hdmi (though the monitor displays Ok) with no success even though
the built-in speakers play sound using pavucontrol when testing is invoked.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: pulseaudio 1:8.0-0ubuntu3.8
ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
Uname: Linux 4.4.0-116-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC2: john 2410 F pulseaudio
/dev/snd/controlC0: john 2410 F pulseaudio
CurrentDesktop: Unity
Date: Mon Mar 12 11:06:46 2018
InstallationDate: Installed on 2016-12-08 (458 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64
(20160719)
SourcePackage: pulseaudio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/04/2015
dmi.bios.vendor: Intel Corp.
dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
dmi.board.name: NUC5CPYB
dmi.board.vendor: Intel Corporation
dmi.board.version: H61145-404
dmi.chassis.type: 3
dmi.modalias:
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-23 Thread John Rose

The solution is too obvious! I looked at
https://askubuntu.com/questions/638446/why-do-the-video-players-make-no-
sound. There is a comment saying "Sound Settings -> Applications -> See
If 'Videos' Is Muted". Volume was at zero for VLC Media Player when it
was playing the mp3 file. As soon as I increased the volume, I could
hear sound. This also corrected no sound in Totem. What's confusing is
that the volume in the systray is not shown for vlc but is the general
one. Apologies if you already suggested checking "Sound Settings ->
Applications -> See If 'Videos' Is Muted".

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-23 Thread John Rose

I should have said that there was no sound even with Clementine or All Settings
-> Sound
-> Test Sound until I did "pulseaudio -k" command.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+subscriptions

[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-23 Thread John Rose

I've just tried reinstalling pulseaudio and currently installed related 
packages. These packages were:
libpulse0, libpulsedsp, pulseaudio, pulseaudio-module-x11, pulseaudio-utils, 
pulseaudio-module-bluetooth, gstreamer1.0-pulseaudio, libcanberra-pulse, 
libpulse-dev, libpulse-mainloop-glib0, pavucontrol
I then keyed "pulseaudio -k" to restart the pulseaudio server.
But still no sound for mp3 file on vlc or totem.
I noticed that ~/,config directory is dated 8 December 2016 and files within it 
all start with ab864167f47243bb9792e21472f7afc5- (except for cookie) and have 
different modified dates but files 
ab864167f47243bb9792e21472f7afc5-default-sink, 
ab864167f47243bb9792e21472f7afc5-default-sink & 
ab864167f47243bb9792e21472f7afc5-stream-volumes-tdb have modified dates of time 
about when I did the "reinstall/pulseaudio -k"

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  Invalid

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread John Rose

There was no ~./asoundrc or ~/.config/pulse/daemon.conf. I moved 
~/.config/totem & ~/.config/vlc to another directory. I tried vlc & totem 
again: still no sound. I've compared the files in ~/.config/totem & 
~/.config/vlc with those on other PC and much the same.
I then tried to move the ~./config/pulse directory to another directory and 
nothing worked on sound (not even Clementine app on mp3 files)! I copied that 
directory back to .config an still no sound on Clementine.
Any ideas?

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  Invalid

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread James Cowgill

Try removing some config files (or move them out of the way)?
 ~/.asoundrc
 ~/.config/pulse/daemon.conf
 ~/.config/totem
 ~/.config/vlc

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https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  Invalid

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread John Rose

I just checked vlc & totem audio for another user (i.e. login) on this PC and
everything Ok. So what could be different about my user specifics as compared
to another user?
gstreamer1.0-libav is installed on all 3 PCs.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+subscriptions

[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread Daniel van Vugt

Totem uses GStreamer for playing everything, always.

If 'gstreamer1.0-libav' is installed then GStreamer uses libav*
(ffmpeg). Thus in your case Totem is using ffmpeg, but that is not the
default for a fresh Ubuntu installation as gstreamer1.0-libav is not
installed by default.

Sounds like maybe the problem is localised to VLC and not all ffmpeg
users?

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+subscriptions

[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-22 Thread John Rose

Another interesting point is that totem has no dependencies on packages with
"ffmpeg" or "libav" as part of the package name. So what is common to totem &
vlc that prevents audio working whereas it works on banshee & clementine?
Comment #33 implies that the problem is not with ffmpeg as ffplay has audio
working.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+subscriptions

[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose

Apologies. I forgot to attach the log. I'm so used to Thunderbird where
it reminds you if you forget to make an attachment identified as needing
one from the email.

** Attachment added: "vlc-ffplay Verbose Terminal.txt"

https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+attachment/5085988/+files/vlc-ffplay%20Verbose%20Terminal.txt

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+subscriptions

[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose

I ran the vlc & ffplay commands suggested above to give a log which is
attached. Is "mpgatofixed32 audio converter error: libmad error: bad
main_data_begin pointer" in the vlc significant as it's not in the ffplay log?
ffmpeg version 3.2.6-1~backport1.1~xenial package is part of the get-iplayer
ppa, which as I said before causes no problems in my other 2 Xenial PCs..

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+subscriptions

[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread James Cowgill

To get more logs you can run:
 mplayer -v 
 ffplay -loglevel verbose 
 vlc --verbose=2 

To play files with ffmpeg you want to run "ffplay" not "ffmpeg".

Also I notice:
 ffmpeg version 3.2.6-1~backport1.1~xenial
This is another different version of ffmpeg you tried to install?

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  Invalid

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose

Another piece of information. Looking at the documentation for ffmpeg,
it mentioned ffplay. So I tried that in Terminal (attached) and the
sound was working. So what's so different between ffmpeg a& ffplay? BTW
I reverted back to the get_iplayer ppa for ffmpeg as that ppa (using
ffmpeg) works Ok on my other barebones PC and laptop.

** Attachment added: "ffplay Terminal.txt"
   
https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+attachment/5085986/+files/ffplay%20Terminal.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  Invalid

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose

Here is something really interesting. mplayer (from CLI) plays mp3 Ok. mplayer
has libav/ffmpeg dependencies of libavcodec-ffmpeg56, libavutil-ffmpeg &
libavformat-ffmpeg56. vlc only has the first 2 of those packages as
libav/ffmpeg dependencies. So my deduction is that this problem has nothing to
do with libav/ffmpeg.
However, attached Terminal output for running mplayer, ffmpeg & vlc doesn't
offer real clues to me: as mplayer seems to use libavformat, ffmpeg doesn't
tell me anything (thoughit might to you) & vlc says nothing to me.
Could you take a look at the output, particularly of the ffmpeg one?

** Attachment added: "mplayer-ffmpeg-vlc Terminal.txt"

https://bugs.launchpad.net/ubuntu/+source/ffmpeg/+bug/1755144/+attachment/5085963/+files/mplayer-ffmpeg-vlc%20Terminal.txt

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-21 Thread John Rose

I've now checked all the ffmpeg & libav packages against those on the PC
on which sound works. They all match and I've done all the reinstalls
again but still sound doesn't play for vlc on mp3 files. I can't think
of anything to do next. I don't want to reinstall Ubuntu as that's a big
job in terms of reconfiguration etc. I'm now using banshee to play music
& videos. But it's a slight nuisance in that when I quit banshee, it
carries on playing until I stop it in System Monitor. RhythmBox has the
same problem.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread Daniel van Vugt

I did intentionally omit some ffmpeg packages that I thought should be
irrelevant, but you can try reinstalling those too. It won't hurt.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread Daniel van Vugt

I worked it out from experience and the common version number
7:2.8.11-0ubuntu0.16.04.1

However more generally you can see the full list of binary ffmpeg packages here:
https://launchpad.net/~ubuntu-security/+archive/ubuntu/ppa/+build/12004843

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Title:
  No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  Invalid

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread John Rose

How did you work out to do 
sudo apt install --reinstall libavutil-ffmpeg54/xenial 
libavresample-ffmpeg2/xenial libavformat-ffmpeg56/xenial 
libavfilter-ffmpeg5/xenial libavdevice-ffmpeg56/xenial 
libavcodec-ffmpeg-extra56/xenial libavcodec-extra/xenial
as per comment #19?
i.e. how did you identify the particular packages?
The reason that I ask is that there are other packages containing the 
characters "libav" (other than "libavahi" ones) in all.txt:
gstreamer1.0-libav
libav-tools
libavc1394-0
libav-idemux2.6
Similarly, there are other packages containing the characters "ffmpeg" (but not 
"libav") in all.txt:
libpostproc-ffmpeg53
libswresample-ffmpeg1
libswscale-ffmpeg3
I'm going to check if there are other packages containing the characters 
"libav" (other than ones containing the characters "libavahi") or "ffmpeg" in 
all.txt on the Barebones & Laptop PCs that play sound Ok.

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Title:
  No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
  New
Status in pulseaudio package in Ubuntu:
  Invalid

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread Daniel van Vugt

We already reinstalled the ffmpeg (libav) packages in comment #19-#20.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread John Rose

Yes you're correct in that I meant totem (not vlc) when I was referring to
playing a video file after "sudo apt remove gstreamer1.0-libav".
When you say a complete reinstall, do you mean a complete reinstall of Ubuntu?
Isn't there a way of removing ffmpeg packages and reinstalling them?

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread Daniel van Vugt

I think you mean "totem", not "vlc", right?

That complaint from totem is half-expected. I thought gstreamer had
alternative plugins to cover common mp4 cases, but I can't find those
alternatives. So we're stuck with gstreamer1.0-libav, which depends on
your broken ffmpeg installation.

And that's what this seems to be. A uniquely broken ffmpeg
configuration. It doesn't seem to be a reproducible problem on other
machines. If I had more ideas on how to fix it (other than a complete
reinstall) then I would suggest them.

** Changed in: pulseaudio (Ubuntu)
Status: Incomplete => Invalid

** Changed in: ffmpeg (Ubuntu)
Status: Incomplete => New

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
New
Status in pulseaudio package in Ubuntu:
Invalid

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-20 Thread John Rose

I've tried mp3, ogg, wav and aac: all fail to make audio work.

Screen shot of vlc->Tools->Preferences->Audio attached.

This command does NOT make audio work in Totem for an mp4 video file?
sudo apt remove gstreamer1.0-libav
It actually caused vlc to say that it needed the gstreamer1.0-libav plugin to
play the H.264 decoder. So I let vlc invoke installation of gstreamer1.0-libav
but it still didn't make audio work.

** Attachment added: "vlcToolsPreferencesAudioScreenshot.png"

https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5084723/+files/vlcToolsPreferencesAudioScreenshot.png

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
Incomplete
Status in pulseaudio package in Ubuntu:
Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread Daniel van Vugt

1. Is there any file type for which VLC can play the audio?

2. Can you provide a screenshot (Alt+PrtScn) of the dialog: VLC > Tools
> Preferences > Audio ?

3. Does this command make audio work in Totem?
sudo apt remove gstreamer1.0-libav

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
Incomplete
Status in pulseaudio package in Ubuntu:
Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread John Rose

BTW I've also checked the versions (in Synaptic) for ffmpeg, gstreamer,
libav packages. The installed & latest versions all match.

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
Incomplete
Status in pulseaudio package in Ubuntu:
Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread John Rose

Just tried above forced reinstalls. Still vlc won't audibly play mp3
files. all.txt (output of all packages) attached.


** Attachment added: "all.txt"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5083909/+files/all.txt

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You received this bug notification because you are a member of Desktop
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Title:
  No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
  Incomplete
Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread Daniel van Vugt

Yes I had the same thought; that this sounds specific to ffmpeg
libraries/apps. Like VLC.

Although Chrome uses ffmpeg it contains its own private (older) version.
So that's why Chrome/Chromium would be unaffected.

Totem wouldn't usually be affected, except that having
gstreamer1.0-libav installed makes GStreamer apps like Totem use the
affected/broken ffmpeg version.

Maybe try forcefully reinstalling suspected packages. For example:

sudo apt install --reinstall libavutil-ffmpeg54/xenial libavresample-
ffmpeg2/xenial libavformat-ffmpeg56/xenial libavfilter-ffmpeg5/xenial
libavdevice-ffmpeg56/xenial libavcodec-ffmpeg-extra56/xenial libavcodec-
extra/xenial

** Also affects: ffmpeg (Ubuntu)
Importance: Undecided
Status: New

** Changed in: ffmpeg (Ubuntu)
Status: New => Incomplete

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Title:
No audio on vlc or videos sound or video files

Status in ffmpeg package in Ubuntu:
Incomplete
Status in pulseaudio package in Ubuntu:
Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-19 Thread John Rose

I thought that I'd just mention another bug 1753385 (for Sound
Converter) now as I didn't think that it was relevant to this bug until
now. Sound Converter (which I use occasionally, mostly for converting
wav files to mp3 files) stopped working on this barebones PC approx a
week ago. In fact I wrote asheel script to do what I wanted it to do.
So I didn't check it on my other barebones PC until just now: it works
on that PC. So my hunch is that the problem is not with pulseaudio but
with ffmpeg/avconv or something else. BTW everything works sound-wise on
a Xenial laptop that I have.

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Title:
No audio on vlc or videos sound or video files

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Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread John Rose

Done the downgrade (all.txt attached showing downgrade 3.7 successful.
Tried vlc with mp3 files again and still doesn't work.

** Attachment added: "all.txt"

https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5081080/+files/all.txt

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Title:
No audio on vlc or videos sound or video files

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Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread Daniel van Vugt

Just the subset you have installed right now need downgrading:

ii  pulseaudio1:8.0-0ubuntu3.8  
amd64PulseAudio sound server
ii  pulseaudio-module-bluetooth   1:8.0-0ubuntu3.8  
amd64Bluetooth module for PulseAudio 
sound server
ii  pulseaudio-module-x11 1:8.0-0ubuntu3.8  
amd64X11 module for PulseAudio sound 
server
ii  pulseaudio-utils  1:8.0-0ubuntu3.8  
amd64Command line tools for the 
PulseAudio sound server
ii  libpulse-dev:amd641:8.0-0ubuntu3.8  
amd64PulseAudio client development 
headers and libraries
ii  libpulse-mainloop-glib0:amd64 1:8.0-0ubuntu3.8  
amd64PulseAudio client libraries (glib 
support)
ii  libpulse0:amd64   1:8.0-0ubuntu3.8  
amd64PulseAudio client libraries
ii  libpulsedsp:amd64 1:8.0-0ubuntu3.8  
amd64PulseAudio OSS pre-load library

Which means my list in comment #2 was wrong, sorry.

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Title:
  No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread John Rose

The purge & reboot made no difference. For the last instruction, did you
mean to install ALL the approx 30 deb files?

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Title:
No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread Daniel van Vugt

OK, next idea: You seem to have config files from the old version of
pulse still installed:

ii libpulse0:amd64 1:8.0-0ubuntu3.8
amd64PulseAudio client libraries
rc libpulse0:i3861:8.0-0ubuntu3.7
i386 PulseAudio client libraries

It's also from the wrong architecture (i386). So this means your current
version might not work properly and/or your testing of the previous
version might have been flawed since the wrong architecture was
installed at some point...

Please:

1. Purge the old config files:
sudo dpkg -P libpulse0:i386
2. Reboot and retest.

If that didn't work then please retry installing the previous version,
being sure to install the amd64 architecture only, from here:

https://launchpad.net/ubuntu/+source/pulseaudio/1:8.0-0ubuntu3.7/+build/1375

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Title:
No audio on vlc or videos sound or video files

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Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-16 Thread John Rose

I've done all the above previously and have done all the above just now.
Still no audio on this PC for mp3 files using vlc, but audio Ok on other
very similar (both barebones Intel with same memory) PC with same
software (i.e. Ubuntu 16.04, vlc). Other (new) PC had recent install
from 16.04.3 and uses ppa for get_iplayer resulting in libav packages
(as discussed previously) being from that ppa. This PC is approx 2 years
old and had install from 16.04.1. Both PCs are fully up to date with
software.

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Title:
No audio on vlc or videos sound or video files

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Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-15 Thread Daniel van Vugt

Testing VLC on 16.04, mp3s are playing for me. So I wonder what the
remaining difference is for you...

While playing an mp3 in VLC, please check:
1. The status bar is moving and the time counter increasing; and
2. System Settings > Sound > Applications shows an entry for VLC and it's not
muted; and
3. VLC is configured to use PulseAudio: VLC > Tools > Preferences > Audio >
Output ...

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Title:
No audio on vlc or videos sound or video files

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Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-15 Thread John Rose

all.txt attached as requested.

** Attachment added: "all.txt"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5080156/+files/all.txt

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You received this bug notification because you are a member of Desktop
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Title:
  No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-15 Thread Daniel van Vugt

OK, thanks.

Just to be sure we haven't missed something, please also attach output
of all packages:

  dpkg -l > all.txt

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You received this bug notification because you are a member of Desktop
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Title:
  No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-15 Thread John Rose

The above packages are in (and only in) https://launchpad.net/~jon-
hedgerows/+archive/ubuntu/get-iplayer. That ppa also uses other libav
type packages. I use that ppa in order to use get_iplayer app as the BBC
keep changing iPlayer re their servers for it.

I used y-ppa-manager (from
https://launchpad.net/~webupd8team/+archive/ubuntu/y-ppa-manager) to
find that out. I purged that ppa using y-ppa-manager and it showed that
the relevant packages had been changed to different versions. I checked
that it was purged with sudo ppa-purge https://launchpad.net/~jon-
hedgerows/+archive/ubuntu/get-iplayer. That showed no package list for
that ppa. I did the standard 'sudo apt-get update' & 'sudo apt-get
upgrade' and everything Ok. I checked the version number for libavcodec-
extra of that installed against the ppa's version and it had
successfully done the reversion away from the ppa.

In summary, now using the standard (rather than the ppa's) versions of
the libav packages. However, still no sound for mp3 files using vlc. I
haven't checked all the other possibilities e.g. playing CDs. Output
from 'dpkg -l | grep libav > libav.txt' attached.

** Attachment added: "libav.txt"

https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5080107/+files/libav.txt

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Title:
No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-14 Thread Daniel van Vugt

Thanks.

It looks like your issues might be caused by these unsupported package
versions you have installed:

ii  libavcodec-extra  7:3.3.3-2~ubuntu16.04.1~ppa1  
all  FFmpeg library with extra codecs 
(metapackage)
ii  libavcodec-extra57:amd64  7:3.3.3-2~ubuntu16.04.1~ppa1  
amd64FFmpeg library with additional 
de/encoders for audio/video codecs
ii  libavdevice57:amd64   7:3.2.6-1~backport1.1~xenial  
amd64FFmpeg library for handling input 
and output devices - runtime files
ii  libavfilter6:amd647:3.2.6-1~backport1.1~xenial  
amd64FFmpeg library containing media 
filters - runtime files
ii  libavformat57:amd64   7:3.2.6-1~backport1.1~xenial  
amd64FFmpeg library with (de)muxers for 
multimedia containers - runtime files
ii  libavresample3:amd64  7:3.3.3-2~ubuntu16.04.1~ppa1  
amd64FFmpeg compatibility library for 
resampling - runtime files
ii  libavutil55:amd64 7:3.3.3-2~ubuntu16.04.1~ppa1  
amd64FFmpeg library with functions for 
simplifying programming - runtime files

Your system appears to be mixing and matching the standard ffmpeg
packages from Ubuntu 16.04 (version 7:2.8.11-0ubuntu0.16.04.1) and
nonstandard ones from PPAs.

Please purge all PPAs from your system and retest:

  1. sudo apt install ppa-purge
  2. sudo ppa-purge    (on all the PPAs you are using)
  3. Retest and provide new output from 'dpkg -l | grep libav > libav.txt'

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-14 Thread John Rose

I did the "sudo dpkg -i *,deb" after cd to the directory containing the 
downloaded 3.7 pulseaudio deb files. All installed with warnings about 
downgrading from 3.8 to 3.7. However, there was now a No Entry sign on the 
'systray'. So I ran Synaptic and there were 3 'missing' packages, namely:
libpulse-dev_8.0-0ubuntu3.7_amd64.debg
libpulse-mainloop-glib0_8.0-0ubuntu3.7_amd64.deb
pulseaudio-module-bluetooth_8.0-0ubuntu3.7_amd64.deb
So I downloaded them and installed them Ok. And No Entry sign went away. 
However, audio problems are still there as before.

Audio working on:
(with speakers connected by jackplug to PC, and any mp3/mp4 files or CD or DVD)
OR
(with hdmi (in monitor) speakers or usb speakers
AND
Clementine or RhythmBox on mp3 files or CDs, or Chrome on YouTube videos)

However, audio not working on:
with hdmi (in monitor) speakers or usb speakers
AND
VLC for mp3 or mp4 files or CDs or DVDs, or Videos (Totem) for mp4 files or 
DVDs.

Results of 'dpkg -l | grep gstreamer > gst.txt' and 'dpkg -l | grep
libav > libav.txt' are attached in a tar.gz file.


** Attachment added: "Contains gst.txt & libav.txt"
   
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1755144/+attachment/5078994/+files/gst-libav.tar.gz

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-13 Thread Daniel van Vugt

Good question.

Once you have downloaded the .deb files you can install them directly
and they will replace the existing (newer) version you had installed.
You shouldn't try uninstalling those packages because there are
dependencies on them elsewhere in Ubuntu. Only change the versions that
you have (which will automatically and atomically replace what's there
at present).

To install a bunch of deb files run this command in a terminal:

sudo dpkg -i *.deb

or similar.

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Title:
No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-13 Thread John Rose

I just wanted to check the best method of uninstalling the existing
corresponding packages & installing these downloaded packages without
having dependency problems. I'm not a Sysadmin so I don't know the best
method. The reason I ask is that when I try using Synaptic to do the
uninstall I get removal of a number of other packages being required. If
I try to install the downloaded packages using gdebi, I get an error
objecting to that being done.

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Title:
No audio on vlc or videos sound or video files

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Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-13 Thread Daniel van Vugt

I don't think you need to test that. PulseAudio is always used by
default by the standard Ubuntu apps. However, if some apps work and
others don't then there is a good chance that your problem is with
certain libraries/codecs and not others.

Please:
1. Finish testing the previous pulseaudio version per comment #2.

If that doesn't solve it then:
2. Send us the resulting file from this command: dpkg -l | grep gstreamer >
gst.txt
3. And this command: dpkg -l | grep libav > libav.txt
4. List specific players and video formats that work/don't work in an
organised list so it's easy to follow.

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Title:
No audio on vlc or videos sound or video files

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Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-13 Thread John Rose

I checked out your suggestion of "System Settings > Sound > Applications
and verify (while running) that the problematic applications aren't muted or
have different volume": check was Ok. I'll try the reverting to previous
pulseaudio suggestion later. I have a question. This PC doesn't play an mp3
file audibly either with usb speakers or with hdmi to a monitor containing
speakers. However, Sound Settings plays sound Ok when doing test of it. Also,
on another Ubuntu 16.04 computer (same make & model), with sound played through
speakers connected by jack plug to headphones/speaker output socket, mp3 files
played Ok with vlc. Is there a way of testing that pulseaudio is being used by
an app and/or the method of connecting speakers (i.e. usb, hdmi, jack plug)?

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Title:
No audio on vlc or videos sound or video files

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Incomplete

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[Desktop-packages] [Bug 1755144] Re: No audio on vlc or videos sound or video files

2018-03-12 Thread Daniel van Vugt

First, please check System Settings > Sound > Applications
and verify (while running) that the problematic applications aren't muted or 
have different volume.

Second, it's interesting you say a few weeks ago because the latest
pulseaudio update is only a few weeks old:

  https://launchpad.net/ubuntu/+source/pulseaudio/1:8.0-0ubuntu3.8

Maybe try downloading and manually installing the previous version's
packages from here:

https://launchpad.net/ubuntu/+source/pulseaudio/1:8.0-0ubuntu3.7/+build/1375

It looks like you should only need to get the ones named:

  libpulse0, libpulsedsp, pulseaudio, pulseaudio-module-x11, pulseaudio-
utils


** Changed in: pulseaudio (Ubuntu)
   Status: New => Incomplete

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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/1755144

Title:
  No audio on vlc or videos sound or video files

Status in pulseaudio package in Ubuntu:
  Incomplete

Bug description:
  Up until a few weeks ago there was no problem with playing sound from mp3 
files. I have a pair of usb speakers. Audio plays Ok on them for video clips 
using Chrome (e.g. from BBC website). Using vlc 2.2.2 (from Ubuntu repos), 
neither a CD nor DVD (video is Ok) nor mp3 file plays audio. mp3 files play Ok 
using Rhythmbox. I've also tried vlc 3.0 with no success.
  Interestingly, the standard Videos app (Totem?) also doesn't play sound on 
these speakers either of an mp4 file (downloaded from YouTube, though it plays 
Ok on YouTube website using Chrome) or a DVD. Clemenetine plays mp3 files Ok. I 
first reported this as bug 1752267 as I thought that the problem was with vlc. 
On that bug, it was suggested that the problem is with Pulseaudio.
  Just now, I've tried to play sound through my monitor's built in speakers 
connected by hdmi (though the monitor displays Ok) with no success even though 
the built-in speakers play sound using pavucontrol when testing is invoked.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: pulseaudio 1:8.0-0ubuntu3.8
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC2:  john   2410 F pulseaudio
   /dev/snd/controlC0:  john   2410 F pulseaudio
  CurrentDesktop: Unity
  Date: Mon Mar 12 11:06:46 2018
  InstallationDate: Installed on 2016-12-08 (458 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 
(20160719)
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/04/2015
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: PYBSWCEL.86A.0043.2015.0904.1904
  dmi.board.name: NUC5CPYB
  dmi.board.vendor: Intel Corporation
  dmi.board.version: H61145-404
  dmi.chassis.type: 3
  dmi.modalias: 
dmi:bvnIntelCorp.:bvrPYBSWCEL.86A.0043.2015.0904.1904:bd09/04/2015:svn:pn:pvr:rvnIntelCorporation:rnNUC5CPYB:rvrH61145-404:cvn:ct3:cvr:

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