[Desktop-packages] [Bug 1890843] Re: Freeze

2020-10-09 Thread Launchpad Bug Tracker
[Expired for gnome-shell (Ubuntu) because there has been no activity for
60 days.]

** Changed in: gnome-shell (Ubuntu)
   Status: Incomplete => Expired

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/1890843

Title:
  Freeze

Status in gnome-shell package in Ubuntu:
  Expired

Bug description:
  I am running Ubuntu 18.04 64 bit with Gnome III. Action to see bug:
  1. double left mouse click on launcher icon on left toolbar (usually happens 
with Chromium Browser icon)
  2. Desired result: Drop down menu appears with options to open Chromium 
browser 
  3. Actual result when bug appears: Drop down menu appears then whole desktop 
freezes. No further mouseclicks on display work. Dropdown menu remains frozen 
on display.
  4. Current workaround:
  When bug appears, the  desktop can be unfrozen via cntl-alt-del keys but the 
drop-down menu remains frozen in place. Next, the frozen drop-down menu can now 
be closed by clicking on the "Activities" menu on the upper-left corner of the 
desktop and then clicking on the icon with the frozen drop-down menu. These 
actions close the frozen drop-down menu and restore normal operation of the 
Gnome III for a while until the bug pops up again. This bug has become 
especially common now rendering the desktop almost unusable and I'm thinking of 
replacing Gnome III due to this.
  Thanks, Phil

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-112.113-generic 4.15.18
  Uname: Linux 4.15.0-112-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset 
nvidia
  .proc.driver.nvidia.gpus..82.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:82:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  390.138  Thu May 14 01:01:53 
PDT 2020
   GCC version:  gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)
  ApportVersion: 2.20.9-0ubuntu7.16
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Aug  7 12:37:36 2020
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   NVIDIA Corporation GM206 [GeForce GTX 950] [10de:1402] (rev a1) (prog-if 00 
[VGA controller])
 Subsystem: eVga.com. Corp. GM206 [GeForce GTX 950] [3842:2951]
  InstallationDate: Installed on 2018-06-01 (798 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Supermicro X9DR3-F
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-112-generic 
root=UUID=89151cf5-98dc-43fa-9046-917fe8211331 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/31/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.0a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9DR3-F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.0a:bd07/31/2013:svnSupermicro:pnX9DR3-F:pvr0123456789:rvnSupermicro:rnX9DR3-F:rvr0123456789:cvnSupermicro:ct3:cvr0123456789:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: X9DR3-F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2~18.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

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Re: [Desktop-packages] [Bug 1890843] Re: Freeze

2020-08-10 Thread Phil Marsh
Hi Daniel,
Just for your information I installed the Nvidia version 440 driver
$ sudo nvidia-smi
Mon Aug 10 14:02:14 2020
+-+
| NVIDIA-SMI 440.100  Driver Version: 440.100  CUDA Version: 10.2
  |
|---+--+--+
| GPU  NamePersistence-M| Bus-IdDisp.A | Volatile Uncorr.
ECC |
| Fan  Temp  Perf  Pwr:Usage/Cap| Memory-Usage | GPU-Util  Compute
M. |
|===+==+==|
|   0  GeForce GTX 950 Off  | :82:00.0  On |
 N/A |
| 11%   64CP030W / 110W |   1220MiB /  2000MiB |  8%
 Default |
+---+--+--+


+-+
| Processes:   GPU
Memory |
|  GPU   PID   Type   Process name Usage
   |
|=|
|0 10459  G   /usr/lib/xorg/Xorg
 71MiB |
|0 10959  G   /usr/bin/gnome-shell
 47MiB |
|0 13605  G   /usr/lib/xorg/Xorg
771MiB |
|0 13727  G   /usr/bin/gnome-shell
193MiB |
|0 15399  G   ...CAA= --shared-files
 63MiB |
+-+

So far things booted up fine. Since this was an intermittent (albeit often)
issue, it will take a few days of my use to fully evaluate.
I'll keep you posted.
Thanks,
Phil

On Sun, Aug 9, 2020 at 11:03 PM phil marsh  wrote:

> Will do and thanks again for your help!
>
> On Sun, Aug 9, 2020, 10:45 PM Daniel van Vugt <1890...@bugs.launchpad.net>
> wrote:
>
>> Yes please do try Nvidia driver 440. And certainly don't upgrade the
>> whole OS unless you can afford the time and risk.
>>
>> If the problem persists then please run the commands in comment #4. And
>> come to think of it, please also check /var/crash for any crash files.
>>
>> --
>> You received this bug notification because you are subscribed to the bug
>> report.
>> https://bugs.launchpad.net/bugs/1890843
>>
>> Title:
>>   Freeze
>>
>> Status in gnome-shell package in Ubuntu:
>>   Incomplete
>>
>> Bug description:
>>   I am running Ubuntu 18.04 64 bit with Gnome III. Action to see bug:
>>   1. double left mouse click on launcher icon on left toolbar (usually
>> happens with Chromium Browser icon)
>>   2. Desired result: Drop down menu appears with options to open Chromium
>> browser
>>   3. Actual result when bug appears: Drop down menu appears then whole
>> desktop freezes. No further mouseclicks on display work. Dropdown menu
>> remains frozen on display.
>>   4. Current workaround:
>>   When bug appears, the  desktop can be unfrozen via cntl-alt-del keys
>> but the drop-down menu remains frozen in place. Next, the frozen drop-down
>> menu can now be closed by clicking on the "Activities" menu on the
>> upper-left corner of the desktop and then clicking on the icon with the
>> frozen drop-down menu. These actions close the frozen drop-down menu and
>> restore normal operation of the Gnome III for a while until the bug pops up
>> again. This bug has become especially common now rendering the desktop
>> almost unusable and I'm thinking of replacing Gnome III due to this.
>>   Thanks, Phil
>>
>>   ProblemType: Bug
>>   DistroRelease: Ubuntu 18.04
>>   Package: xorg 1:7.7+19ubuntu7.1
>>   ProcVersionSignature: Ubuntu 4.15.0-112.113-generic 4.15.18
>>   Uname: Linux 4.15.0-112-generic x86_64
>>   NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
>> nvidia_modeset nvidia
>>   .proc.driver.nvidia.gpus..82.00.0: Error: [Errno 21] Is a
>> directory: '/proc/driver/nvidia/gpus/:82:00.0'
>>   .proc.driver.nvidia.registry: Binary: ""
>>   .proc.driver.nvidia.version:
>>NVRM version: NVIDIA UNIX x86_64 Kernel Module  390.138  Thu May 14
>> 01:01:53 PDT 2020
>>GCC version:  gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)
>>   ApportVersion: 2.20.9-0ubuntu7.16
>>   Architecture: amd64
>>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>>   CompizPlugins: No value set for
>> `/apps/compiz-1/general/screen0/options/active_plugins'
>>   CompositorRunning: None
>>   CurrentDesktop: ubuntu:GNOME
>>   Date: Fri Aug  7 12:37:36 2020
>>   DistUpgraded: Fresh install
>>   DistroCodename: bionic
>>   DistroVariant: ubuntu
>>   ExtraDebuggingInterest: Yes
>>   GpuHangFrequency: Several times a week
>>   GpuHangReproducibility: Seems to happen randomly
>>   GpuHangStarted: Immediately after installing this version of Ubuntu
>>   GraphicsCard:
>>NVIDIA Corporation GM206 [GeForce GTX 950] [10de:1402] (rev a1)
>> (prog-if 00 [VGA controller])
>>  Subsystem: eVga.com. Corp. GM206 [GeForce GTX 950] [3842:2951]
>>   InstallationDate: 

Re: [Desktop-packages] [Bug 1890843] Re: Freeze

2020-08-10 Thread Phil Marsh
Will do and thanks again for your help!

On Sun, Aug 9, 2020, 10:45 PM Daniel van Vugt <1890...@bugs.launchpad.net>
wrote:

> Yes please do try Nvidia driver 440. And certainly don't upgrade the
> whole OS unless you can afford the time and risk.
>
> If the problem persists then please run the commands in comment #4. And
> come to think of it, please also check /var/crash for any crash files.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1890843
>
> Title:
>   Freeze
>
> Status in gnome-shell package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I am running Ubuntu 18.04 64 bit with Gnome III. Action to see bug:
>   1. double left mouse click on launcher icon on left toolbar (usually
> happens with Chromium Browser icon)
>   2. Desired result: Drop down menu appears with options to open Chromium
> browser
>   3. Actual result when bug appears: Drop down menu appears then whole
> desktop freezes. No further mouseclicks on display work. Dropdown menu
> remains frozen on display.
>   4. Current workaround:
>   When bug appears, the  desktop can be unfrozen via cntl-alt-del keys but
> the drop-down menu remains frozen in place. Next, the frozen drop-down menu
> can now be closed by clicking on the "Activities" menu on the upper-left
> corner of the desktop and then clicking on the icon with the frozen
> drop-down menu. These actions close the frozen drop-down menu and restore
> normal operation of the Gnome III for a while until the bug pops up again.
> This bug has become especially common now rendering the desktop almost
> unusable and I'm thinking of replacing Gnome III due to this.
>   Thanks, Phil
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 4.15.0-112.113-generic 4.15.18
>   Uname: Linux 4.15.0-112-generic x86_64
>   NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> nvidia_modeset nvidia
>   .proc.driver.nvidia.gpus..82.00.0: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/gpus/:82:00.0'
>   .proc.driver.nvidia.registry: Binary: ""
>   .proc.driver.nvidia.version:
>NVRM version: NVIDIA UNIX x86_64 Kernel Module  390.138  Thu May 14
> 01:01:53 PDT 2020
>GCC version:  gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)
>   ApportVersion: 2.20.9-0ubuntu7.16
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Fri Aug  7 12:37:36 2020
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GpuHangFrequency: Several times a week
>   GpuHangReproducibility: Seems to happen randomly
>   GpuHangStarted: Immediately after installing this version of Ubuntu
>   GraphicsCard:
>NVIDIA Corporation GM206 [GeForce GTX 950] [10de:1402] (rev a1)
> (prog-if 00 [VGA controller])
>  Subsystem: eVga.com. Corp. GM206 [GeForce GTX 950] [3842:2951]
>   InstallationDate: Installed on 2018-06-01 (798 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
>   MachineType: Supermicro X9DR3-F
>   ProcEnviron:
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=en_US.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-112-generic
> root=UUID=89151cf5-98dc-43fa-9046-917fe8211331 ro quiet splash vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/31/2013
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 3.0a
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: X9DR3-F
>   dmi.board.vendor: Supermicro
>   dmi.board.version: 0123456789
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Supermicro
>   dmi.chassis.version: 0123456789
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr3.0a:bd07/31/2013:svnSupermicro:pnX9DR3-F:pvr0123456789:rvnSupermicro:rnX9DR3-F:rvr0123456789:cvnSupermicro:ct3:cvr0123456789:
>   dmi.product.family: To be filled by O.E.M.
>   dmi.product.name: X9DR3-F
>   dmi.product.version: 0123456789
>   dmi.sys.vendor: Supermicro
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.101-2~18.04.1
>   version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
>   version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
>   version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
>   version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.4
>   version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
>   version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
>   version.xserver-xorg-video-intel: xserver-xorg-video-intel
> 

[Desktop-packages] [Bug 1890843] Re: Freeze

2020-08-09 Thread Daniel van Vugt
Yes please do try Nvidia driver 440. And certainly don't upgrade the
whole OS unless you can afford the time and risk.

If the problem persists then please run the commands in comment #4. And
come to think of it, please also check /var/crash for any crash files.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1890843

Title:
  Freeze

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  I am running Ubuntu 18.04 64 bit with Gnome III. Action to see bug:
  1. double left mouse click on launcher icon on left toolbar (usually happens 
with Chromium Browser icon)
  2. Desired result: Drop down menu appears with options to open Chromium 
browser 
  3. Actual result when bug appears: Drop down menu appears then whole desktop 
freezes. No further mouseclicks on display work. Dropdown menu remains frozen 
on display.
  4. Current workaround:
  When bug appears, the  desktop can be unfrozen via cntl-alt-del keys but the 
drop-down menu remains frozen in place. Next, the frozen drop-down menu can now 
be closed by clicking on the "Activities" menu on the upper-left corner of the 
desktop and then clicking on the icon with the frozen drop-down menu. These 
actions close the frozen drop-down menu and restore normal operation of the 
Gnome III for a while until the bug pops up again. This bug has become 
especially common now rendering the desktop almost unusable and I'm thinking of 
replacing Gnome III due to this.
  Thanks, Phil

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-112.113-generic 4.15.18
  Uname: Linux 4.15.0-112-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset 
nvidia
  .proc.driver.nvidia.gpus..82.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:82:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  390.138  Thu May 14 01:01:53 
PDT 2020
   GCC version:  gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)
  ApportVersion: 2.20.9-0ubuntu7.16
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Aug  7 12:37:36 2020
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   NVIDIA Corporation GM206 [GeForce GTX 950] [10de:1402] (rev a1) (prog-if 00 
[VGA controller])
 Subsystem: eVga.com. Corp. GM206 [GeForce GTX 950] [3842:2951]
  InstallationDate: Installed on 2018-06-01 (798 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Supermicro X9DR3-F
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-112-generic 
root=UUID=89151cf5-98dc-43fa-9046-917fe8211331 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/31/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.0a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9DR3-F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.0a:bd07/31/2013:svnSupermicro:pnX9DR3-F:pvr0123456789:rvnSupermicro:rnX9DR3-F:rvr0123456789:cvnSupermicro:ct3:cvr0123456789:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: X9DR3-F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2~18.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

To manage notifications about this bug go to:
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Re: [Desktop-packages] [Bug 1890843] Re: Freeze

2020-08-09 Thread Phil Marsh
Hi Daniel,
Thanks so much for your email and for your efforts looking into this for me!
The idea of upgrading to 20.04 is well-taken but involves substantial
effort to bring up my servers. Therefore, I will first try upgrading my
Nvidia to say libnvidia-cfg1-440 and libnvidia-common-440 etc because
these are the latest Nvidia packages as listed in my Synaptic app on Ubuntu
18.04? Does that make sense?
I will back up my OS prior as I alway maintain a nightly backup of my OS
via ZFS snapshots.
Thanks again and best,
Phil

On Sun, Aug 9, 2020 at 7:40 PM Daniel van Vugt <1890...@bugs.launchpad.net>
wrote:

> We also recommend upgrading to Ubuntu 20.04 if you can. It seems to have
> fewer issues than 18.04 still does. Although we do try to provide fixes
> for both, some fixes will go under the radar and only appear in newer
> versions.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1890843
>
> Title:
>   Freeze
>
> Status in gnome-shell package in Ubuntu:
>   Incomplete
>
> Bug description:
>   I am running Ubuntu 18.04 64 bit with Gnome III. Action to see bug:
>   1. double left mouse click on launcher icon on left toolbar (usually
> happens with Chromium Browser icon)
>   2. Desired result: Drop down menu appears with options to open Chromium
> browser
>   3. Actual result when bug appears: Drop down menu appears then whole
> desktop freezes. No further mouseclicks on display work. Dropdown menu
> remains frozen on display.
>   4. Current workaround:
>   When bug appears, the  desktop can be unfrozen via cntl-alt-del keys but
> the drop-down menu remains frozen in place. Next, the frozen drop-down menu
> can now be closed by clicking on the "Activities" menu on the upper-left
> corner of the desktop and then clicking on the icon with the frozen
> drop-down menu. These actions close the frozen drop-down menu and restore
> normal operation of the Gnome III for a while until the bug pops up again.
> This bug has become especially common now rendering the desktop almost
> unusable and I'm thinking of replacing Gnome III due to this.
>   Thanks, Phil
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 18.04
>   Package: xorg 1:7.7+19ubuntu7.1
>   ProcVersionSignature: Ubuntu 4.15.0-112.113-generic 4.15.18
>   Uname: Linux 4.15.0-112-generic x86_64
>   NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
> nvidia_modeset nvidia
>   .proc.driver.nvidia.gpus..82.00.0: Error: [Errno 21] Is a directory:
> '/proc/driver/nvidia/gpus/:82:00.0'
>   .proc.driver.nvidia.registry: Binary: ""
>   .proc.driver.nvidia.version:
>NVRM version: NVIDIA UNIX x86_64 Kernel Module  390.138  Thu May 14
> 01:01:53 PDT 2020
>GCC version:  gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)
>   ApportVersion: 2.20.9-0ubuntu7.16
>   Architecture: amd64
>   BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
>   CompizPlugins: No value set for
> `/apps/compiz-1/general/screen0/options/active_plugins'
>   CompositorRunning: None
>   CurrentDesktop: ubuntu:GNOME
>   Date: Fri Aug  7 12:37:36 2020
>   DistUpgraded: Fresh install
>   DistroCodename: bionic
>   DistroVariant: ubuntu
>   ExtraDebuggingInterest: Yes
>   GpuHangFrequency: Several times a week
>   GpuHangReproducibility: Seems to happen randomly
>   GpuHangStarted: Immediately after installing this version of Ubuntu
>   GraphicsCard:
>NVIDIA Corporation GM206 [GeForce GTX 950] [10de:1402] (rev a1)
> (prog-if 00 [VGA controller])
>  Subsystem: eVga.com. Corp. GM206 [GeForce GTX 950] [3842:2951]
>   InstallationDate: Installed on 2018-06-01 (798 days ago)
>   InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64
> (20180426)
>   MachineType: Supermicro X9DR3-F
>   ProcEnviron:
>PATH=(custom, no user)
>XDG_RUNTIME_DIR=
>LANG=en_US.UTF-8
>SHELL=/bin/bash
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-112-generic
> root=UUID=89151cf5-98dc-43fa-9046-917fe8211331 ro quiet splash vt.handoff=1
>   SourcePackage: xorg
>   Symptom: display
>   Title: Xorg freeze
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 07/31/2013
>   dmi.bios.vendor: American Megatrends Inc.
>   dmi.bios.version: 3.0a
>   dmi.board.asset.tag: To be filled by O.E.M.
>   dmi.board.name: X9DR3-F
>   dmi.board.vendor: Supermicro
>   dmi.board.version: 0123456789
>   dmi.chassis.asset.tag: To Be Filled By O.E.M.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Supermicro
>   dmi.chassis.version: 0123456789
>   dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvr3.0a:bd07/31/2013:svnSupermicro:pnX9DR3-F:pvr0123456789:rvnSupermicro:rnX9DR3-F:rvr0123456789:cvnSupermicro:ct3:cvr0123456789:
>   dmi.product.family: To be filled by O.E.M.
>   dmi.product.name: X9DR3-F
>   dmi.product.version: 0123456789
>   dmi.sys.vendor: Supermicro
>   version.compiz: compiz N/A
>   version.libdrm2: libdrm2 2.4.101-2~18.04.1
>   version.libgl1-mesa-dri: 

[Desktop-packages] [Bug 1890843] Re: Freeze

2020-08-09 Thread Daniel van Vugt
We also recommend upgrading to Ubuntu 20.04 if you can. It seems to have
fewer issues than 18.04 still does. Although we do try to provide fixes
for both, some fixes will go under the radar and only appear in newer
versions.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1890843

Title:
  Freeze

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  I am running Ubuntu 18.04 64 bit with Gnome III. Action to see bug:
  1. double left mouse click on launcher icon on left toolbar (usually happens 
with Chromium Browser icon)
  2. Desired result: Drop down menu appears with options to open Chromium 
browser 
  3. Actual result when bug appears: Drop down menu appears then whole desktop 
freezes. No further mouseclicks on display work. Dropdown menu remains frozen 
on display.
  4. Current workaround:
  When bug appears, the  desktop can be unfrozen via cntl-alt-del keys but the 
drop-down menu remains frozen in place. Next, the frozen drop-down menu can now 
be closed by clicking on the "Activities" menu on the upper-left corner of the 
desktop and then clicking on the icon with the frozen drop-down menu. These 
actions close the frozen drop-down menu and restore normal operation of the 
Gnome III for a while until the bug pops up again. This bug has become 
especially common now rendering the desktop almost unusable and I'm thinking of 
replacing Gnome III due to this.
  Thanks, Phil

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-112.113-generic 4.15.18
  Uname: Linux 4.15.0-112-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset 
nvidia
  .proc.driver.nvidia.gpus..82.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:82:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  390.138  Thu May 14 01:01:53 
PDT 2020
   GCC version:  gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)
  ApportVersion: 2.20.9-0ubuntu7.16
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Aug  7 12:37:36 2020
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   NVIDIA Corporation GM206 [GeForce GTX 950] [10de:1402] (rev a1) (prog-if 00 
[VGA controller])
 Subsystem: eVga.com. Corp. GM206 [GeForce GTX 950] [3842:2951]
  InstallationDate: Installed on 2018-06-01 (798 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Supermicro X9DR3-F
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-112-generic 
root=UUID=89151cf5-98dc-43fa-9046-917fe8211331 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/31/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.0a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9DR3-F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.0a:bd07/31/2013:svnSupermicro:pnX9DR3-F:pvr0123456789:rvnSupermicro:rnX9DR3-F:rvr0123456789:cvnSupermicro:ct3:cvr0123456789:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: X9DR3-F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2~18.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1890843/+subscriptions

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Post to : 

[Desktop-packages] [Bug 1890843] Re: Freeze

2020-08-09 Thread Daniel van Vugt
Please attach a photo of the problem if you can, and also run:

  gsettings list-recursively org.gnome.shell > settings.txt

and attach the resulting text file here.


** Summary changed:

- Xorg freeze
+ Freeze

** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/1890843

Title:
  Freeze

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  I am running Ubuntu 18.04 64 bit with Gnome III. Action to see bug:
  1. double left mouse click on launcher icon on left toolbar (usually happens 
with Chromium Browser icon)
  2. Desired result: Drop down menu appears with options to open Chromium 
browser 
  3. Actual result when bug appears: Drop down menu appears then whole desktop 
freezes. No further mouseclicks on display work. Dropdown menu remains frozen 
on display.
  4. Current workaround:
  When bug appears, the  desktop can be unfrozen via cntl-alt-del keys but the 
drop-down menu remains frozen in place. Next, the frozen drop-down menu can now 
be closed by clicking on the "Activities" menu on the upper-left corner of the 
desktop and then clicking on the icon with the frozen drop-down menu. These 
actions close the frozen drop-down menu and restore normal operation of the 
Gnome III for a while until the bug pops up again. This bug has become 
especially common now rendering the desktop almost unusable and I'm thinking of 
replacing Gnome III due to this.
  Thanks, Phil

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-112.113-generic 4.15.18
  Uname: Linux 4.15.0-112-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset 
nvidia
  .proc.driver.nvidia.gpus..82.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:82:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  390.138  Thu May 14 01:01:53 
PDT 2020
   GCC version:  gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)
  ApportVersion: 2.20.9-0ubuntu7.16
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Aug  7 12:37:36 2020
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   NVIDIA Corporation GM206 [GeForce GTX 950] [10de:1402] (rev a1) (prog-if 00 
[VGA controller])
 Subsystem: eVga.com. Corp. GM206 [GeForce GTX 950] [3842:2951]
  InstallationDate: Installed on 2018-06-01 (798 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Supermicro X9DR3-F
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-112-generic 
root=UUID=89151cf5-98dc-43fa-9046-917fe8211331 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/31/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.0a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9DR3-F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.0a:bd07/31/2013:svnSupermicro:pnX9DR3-F:pvr0123456789:rvnSupermicro:rnX9DR3-F:rvr0123456789:cvnSupermicro:ct3:cvr0123456789:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: X9DR3-F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2~18.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1890843/+subscriptions

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Mailing list: 

[Desktop-packages] [Bug 1890843] Re: Freeze

2020-08-09 Thread Daniel van Vugt
Sorry that Xorg log attached seems to be from 2018 so is not relevant to
this bug. It's probably still a good idea to install a newer Nvidia
driver. If that doesn't solve it then please run:

  journalctl -b0 > journal-0.txt
  journalctl -b-1 > journal-1.txt
  journalctl -b-2 > journal-2.txt
  gsettings list-recursively org.gnome.shell > settings.txt

and attach the resulting text files here.

** Changed in: gnome-shell (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1890843

Title:
  Freeze

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  I am running Ubuntu 18.04 64 bit with Gnome III. Action to see bug:
  1. double left mouse click on launcher icon on left toolbar (usually happens 
with Chromium Browser icon)
  2. Desired result: Drop down menu appears with options to open Chromium 
browser 
  3. Actual result when bug appears: Drop down menu appears then whole desktop 
freezes. No further mouseclicks on display work. Dropdown menu remains frozen 
on display.
  4. Current workaround:
  When bug appears, the  desktop can be unfrozen via cntl-alt-del keys but the 
drop-down menu remains frozen in place. Next, the frozen drop-down menu can now 
be closed by clicking on the "Activities" menu on the upper-left corner of the 
desktop and then clicking on the icon with the frozen drop-down menu. These 
actions close the frozen drop-down menu and restore normal operation of the 
Gnome III for a while until the bug pops up again. This bug has become 
especially common now rendering the desktop almost unusable and I'm thinking of 
replacing Gnome III due to this.
  Thanks, Phil

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-112.113-generic 4.15.18
  Uname: Linux 4.15.0-112-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset 
nvidia
  .proc.driver.nvidia.gpus..82.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:82:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  390.138  Thu May 14 01:01:53 
PDT 2020
   GCC version:  gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)
  ApportVersion: 2.20.9-0ubuntu7.16
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Aug  7 12:37:36 2020
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   NVIDIA Corporation GM206 [GeForce GTX 950] [10de:1402] (rev a1) (prog-if 00 
[VGA controller])
 Subsystem: eVga.com. Corp. GM206 [GeForce GTX 950] [3842:2951]
  InstallationDate: Installed on 2018-06-01 (798 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Supermicro X9DR3-F
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-112-generic 
root=UUID=89151cf5-98dc-43fa-9046-917fe8211331 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/31/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.0a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9DR3-F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.0a:bd07/31/2013:svnSupermicro:pnX9DR3-F:pvr0123456789:rvnSupermicro:rnX9DR3-F:rvr0123456789:cvnSupermicro:ct3:cvr0123456789:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: X9DR3-F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2~18.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1
  version.xserver-xorg-video-nouveau: 

[Desktop-packages] [Bug 1890843] Re: Freeze

2020-08-09 Thread Daniel van Vugt
Oh, actually, I think I can see the problem in your logs. You have a
proprietary Nvidia kernel driver installed but Xorg is using the
(unstable) open source driver.

So the driver is not properly installed AND it seems to be the wrong
version. Please install Nvidia driver version 440, which you should be
able to do via the 'Additional Drivers' app. Then reboot. If the problem
continues after that then please run:

  journalctl -b0 > journal.txt

and attach the resulting text file here.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to gnome-shell in Ubuntu.
https://bugs.launchpad.net/bugs/1890843

Title:
  Freeze

Status in gnome-shell package in Ubuntu:
  Incomplete

Bug description:
  I am running Ubuntu 18.04 64 bit with Gnome III. Action to see bug:
  1. double left mouse click on launcher icon on left toolbar (usually happens 
with Chromium Browser icon)
  2. Desired result: Drop down menu appears with options to open Chromium 
browser 
  3. Actual result when bug appears: Drop down menu appears then whole desktop 
freezes. No further mouseclicks on display work. Dropdown menu remains frozen 
on display.
  4. Current workaround:
  When bug appears, the  desktop can be unfrozen via cntl-alt-del keys but the 
drop-down menu remains frozen in place. Next, the frozen drop-down menu can now 
be closed by clicking on the "Activities" menu on the upper-left corner of the 
desktop and then clicking on the icon with the frozen drop-down menu. These 
actions close the frozen drop-down menu and restore normal operation of the 
Gnome III for a while until the bug pops up again. This bug has become 
especially common now rendering the desktop almost unusable and I'm thinking of 
replacing Gnome III due to this.
  Thanks, Phil

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: xorg 1:7.7+19ubuntu7.1
  ProcVersionSignature: Ubuntu 4.15.0-112.113-generic 4.15.18
  Uname: Linux 4.15.0-112-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair nvidia_modeset 
nvidia
  .proc.driver.nvidia.gpus..82.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:82:00.0'
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  390.138  Thu May 14 01:01:53 
PDT 2020
   GCC version:  gcc version 7.5.0 (Ubuntu 7.5.0-3ubuntu1~18.04)
  ApportVersion: 2.20.9-0ubuntu7.16
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CompizPlugins: No value set for 
`/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Aug  7 12:37:36 2020
  DistUpgraded: Fresh install
  DistroCodename: bionic
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   NVIDIA Corporation GM206 [GeForce GTX 950] [10de:1402] (rev a1) (prog-if 00 
[VGA controller])
 Subsystem: eVga.com. Corp. GM206 [GeForce GTX 950] [3842:2951]
  InstallationDate: Installed on 2018-06-01 (798 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  MachineType: Supermicro X9DR3-F
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-112-generic 
root=UUID=89151cf5-98dc-43fa-9046-917fe8211331 ro quiet splash vt.handoff=1
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/31/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3.0a
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: X9DR3-F
  dmi.board.vendor: Supermicro
  dmi.board.version: 0123456789
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Supermicro
  dmi.chassis.version: 0123456789
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3.0a:bd07/31/2013:svnSupermicro:pnX9DR3-F:pvr0123456789:rvnSupermicro:rnX9DR3-F:rvr0123456789:cvnSupermicro:ct3:cvr0123456789:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: X9DR3-F
  dmi.product.version: 0123456789
  dmi.sys.vendor: Supermicro
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.101-2~18.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.4
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20171229-1