[Desktop-packages] [Bug 931240] Re: [HP Pavilion Notebook PC dv7-6100 Entertainment/CT] Triple head on Ubuntu 11.10 with AMD Radeon HD 6470M not working
[Expired for xserver-xorg-video-ati (Ubuntu) because there has been no activity for 60 days.] ** Changed in: xserver-xorg-video-ati (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-ati in Ubuntu. https://bugs.launchpad.net/bugs/931240 Title: [HP Pavilion Notebook PC dv7-6100 Entertainment/CT] Triple head on Ubuntu 11.10 with AMD Radeon HD 6470M not working Status in “xserver-xorg-video-ati” package in Ubuntu: Expired Bug description: Triple head using the HDMI and VGA out with AMD Radeon HD 6470M is not working on Ubuntu 11.10. I can get either monitor to come on through either output extension but when trying to get both to work at the same time the graphics go crazy. Both displays are listed in GUI display manager--just don't come on as expected when changing display settings. The AMD Radeon HD 6470M System Info states graphics as Intel® Sandybridge Mobile while on AMD Radeon 5000M graphics are listed as Gallium 0.4 on AMD REDWOOD. I can get triple head to work with AMD Radeon 5000M video adapter (same software setup) but the displays go crazy when starting a virtual machine or Skype. --- .tmp.unity.support.test.0: ApportVersion: 2.13.1-0ubuntu1 Architecture: amd64 CasperVersion: 1.336ubuntu1 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity DistUpgraded: Fresh install DistroCodename: trusty DistroRelease: Ubuntu 14.04 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Device [103c:1659] Advanced Micro Devices, Inc. [AMD/ATI] Seymour [Radeon HD 6400M/7400M Series] [1002:6760] (rev ff) (prog-if ff) LiveMediaBuild: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140121) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 PackageArchitecture: amd64 ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi ProcVersionSignature: Ubuntu 3.13.0-4.19-generic 3.13.0-rc8 Tags: trusty ubuntu reproducible compiz-0.9 Uname: Linux 3.13.0-4-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/20/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.1A dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1659 dmi.board.vendor: Hewlett-Packard dmi.board.version: 10.31 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1A:bd07/20/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr058E1124471620100:rvnHewlett-Packard:rn1659:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 058E1124471620100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.51-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.0.1-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.0.1-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.907-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu1 xserver.bootTime: Tue Jan 21 08:46:52 2014 xserver.configfile: default xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension. xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5533 vendor AUO xserver.version: 2:1.14.5-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/931240/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 931240] Re: [HP Pavilion Notebook PC dv7-6100 Entertainment/CT] Triple head on Ubuntu 11.10 with AMD Radeon HD 6470M not working
Christopher, Thanks for your information. I've looked into the BIOS upgrade options, and the only viable means seems to be to install Windows on the machine via the recovery disk and then upgrade the BIOS using the utility provided by HP. I don't have a spare SATA drive for this immediately available, so am going to have to wait to do this until I get one. That may take as long as two or three months. I'll report back once I've done that. I don't want to break an otherwise perfectly running machine by overwriting my current Ubuntu installation. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-ati in Ubuntu. https://bugs.launchpad.net/bugs/931240 Title: [HP Pavilion Notebook PC dv7-6100 Entertainment/CT] Triple head on Ubuntu 11.10 with AMD Radeon HD 6470M not working Status in “xserver-xorg-video-ati” package in Ubuntu: Incomplete Bug description: Triple head using the HDMI and VGA out with AMD Radeon HD 6470M is not working on Ubuntu 11.10. I can get either monitor to come on through either output extension but when trying to get both to work at the same time the graphics go crazy. Both displays are listed in GUI display manager--just don't come on as expected when changing display settings. The AMD Radeon HD 6470M System Info states graphics as Intel® Sandybridge Mobile while on AMD Radeon 5000M graphics are listed as Gallium 0.4 on AMD REDWOOD. I can get triple head to work with AMD Radeon 5000M video adapter (same software setup) but the displays go crazy when starting a virtual machine or Skype. --- .tmp.unity.support.test.0: ApportVersion: 2.13.1-0ubuntu1 Architecture: amd64 CasperVersion: 1.336ubuntu1 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity DistUpgraded: Fresh install DistroCodename: trusty DistroRelease: Ubuntu 14.04 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Device [103c:1659] Advanced Micro Devices, Inc. [AMD/ATI] Seymour [Radeon HD 6400M/7400M Series] [1002:6760] (rev ff) (prog-if ff) LiveMediaBuild: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140121) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 PackageArchitecture: amd64 ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi ProcVersionSignature: Ubuntu 3.13.0-4.19-generic 3.13.0-rc8 Tags: trusty ubuntu reproducible compiz-0.9 Uname: Linux 3.13.0-4-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/20/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.1A dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1659 dmi.board.vendor: Hewlett-Packard dmi.board.version: 10.31 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1A:bd07/20/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr058E1124471620100:rvnHewlett-Packard:rn1659:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 058E1124471620100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.51-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.0.1-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.0.1-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.907-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu1 xserver.bootTime: Tue Jan 21 08:46:52 2014 xserver.configfile: default xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension. xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5533 vendor AUO xserver.version: 2:1.14.5-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/931240/+subscriptions --
[Desktop-packages] [Bug 931240] Re: [HP Pavilion Notebook PC dv7-6100 Entertainment/CT] Triple head on Ubuntu 11.10 with AMD Radeon HD 6470M not working
** Summary changed: - Triple head on Ubuntu 11.10 with AMD Radeon HD 6470M not working + [HP Pavilion Notebook PC dv7-6100 Entertainment/CT] Triple head on Ubuntu 11.10 with AMD Radeon HD 6470M not working ** Tags removed: needs-full-computer-model ** Tags added: bios-outdated-f.1b -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-ati in Ubuntu. https://bugs.launchpad.net/bugs/931240 Title: [HP Pavilion Notebook PC dv7-6100 Entertainment/CT] Triple head on Ubuntu 11.10 with AMD Radeon HD 6470M not working Status in “xserver-xorg-video-ati” package in Ubuntu: Incomplete Bug description: Triple head using the HDMI and VGA out with AMD Radeon HD 6470M is not working on Ubuntu 11.10. I can get either monitor to come on through either output extension but when trying to get both to work at the same time the graphics go crazy. Both displays are listed in GUI display manager--just don't come on as expected when changing display settings. I can get triple head to work with AMD Radeon 5000M video adapter (same software setup) but the displays go crazy when starting a virtual machine or Skype. FWIW, on the AMD Radeon HD 6470M system System Info states graphics as Intel® Sandybridge Mobile while on AMD Radeon 5000M graphics are listed as Gallium 0.4 on AMD REDWOOD. Any thoughts or advice welcome. Copied from: http://ubuntuforums.org/showthread.php?t=1921559 --- .tmp.unity.support.test.0: ApportVersion: 2.13.1-0ubuntu1 Architecture: amd64 CasperVersion: 1.336ubuntu1 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity DistUpgraded: Fresh install DistroCodename: trusty DistroRelease: Ubuntu 14.04 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller]) Subsystem: Hewlett-Packard Company Device [103c:1659] Advanced Micro Devices, Inc. [AMD/ATI] Seymour [Radeon HD 6400M/7400M Series] [1002:6760] (rev ff) (prog-if ff) LiveMediaBuild: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140121) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 PackageArchitecture: amd64 ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi ProcVersionSignature: Ubuntu 3.13.0-4.19-generic 3.13.0-rc8 Tags: trusty ubuntu reproducible compiz-0.9 Uname: Linux 3.13.0-4-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/20/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.1A dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1659 dmi.board.vendor: Hewlett-Packard dmi.board.version: 10.31 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1A:bd07/20/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr058E1124471620100:rvnHewlett-Packard:rn1659:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 058E1124471620100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.51-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.0.1-1ubuntu2 version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A version.libgl1-mesa-glx: libgl1-mesa-glx 10.0.1-1ubuntu2 version.xserver-xorg-core: xserver-xorg-core 2:1.14.5-1ubuntu2 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu1 version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.907-0ubuntu1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu1 xserver.bootTime: Tue Jan 21 08:46:52 2014 xserver.configfile: default xserver.errors: RADEON(G0): [XvMC] Failed to initialize extension. xserver.logfile: /var/log/Xorg.0.log xserver.outputs: product id5533 vendor AUO xserver.version: 2:1.14.5-1ubuntu2 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-ati/+bug/931240/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe :
[Desktop-packages] [Bug 931240] Re: [HP Pavilion Notebook PC dv7-6100 Entertainment/CT] Triple head on Ubuntu 11.10 with AMD Radeon HD 6470M not working
Theron Muller, as per your https://launchpadlibrarian.net/162995275/BootDmesg.txt : [0.161947] [Firmware Bug]: ACPI: BIOS _OSI(Linux) query ignored ... [5.777664] [drm] Wrong MCH_SSKPD value: 0x16040307 [5.777667] [drm] This can cause pipe underruns and display issues. [5.777668] [drm] Please upgrade your BIOS to fix this. As well, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063lc=jacc=jpdlc=jasw_lang=product=5082217#N1709, an update to your BIOS is available (F.1B). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Thank you for your understanding. ** Description changed: Triple head using the HDMI and VGA out with AMD Radeon HD 6470M is not - working on Ubuntu 11.10. - - I can get either monitor to come on through either output extension but - when trying to get both to work at the same time the graphics go crazy. - Both displays are listed in GUI display manager--just don't come on as - expected when changing display settings. + working on Ubuntu 11.10. I can get either monitor to come on through + either output extension but when trying to get both to work at the same + time the graphics go crazy. Both displays are listed in GUI display + manager--just don't come on as expected when changing display settings. + The AMD Radeon HD 6470M System Info states graphics as Intel® + Sandybridge Mobile while on AMD Radeon 5000M graphics are listed as + Gallium 0.4 on AMD REDWOOD. I can get triple head to work with AMD Radeon 5000M video adapter (same software setup) but the displays go crazy when starting a virtual machine or Skype. - FWIW, on the AMD Radeon HD 6470M system System Info states graphics as - Intel® Sandybridge Mobile while on AMD Radeon 5000M graphics are listed - as Gallium 0.4 on AMD REDWOOD. + --- + .tmp.unity.support.test.0: - Any thoughts or advice welcome. - - Copied from: http://ubuntuforums.org/showthread.php?t=1921559 - --- - .tmp.unity.support.test.0: - ApportVersion: 2.13.1-0ubuntu1 Architecture: amd64 CasperVersion: 1.336ubuntu1 CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins' CompositorRunning: compiz CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0' CompositorUnredirectFSW: true CurrentDesktop: Unity DistUpgraded: Fresh install DistroCodename: trusty DistroRelease: Ubuntu 14.04 DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: - Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller]) -Subsystem: Hewlett-Packard Company Device [103c:1659] - Advanced Micro Devices, Inc. [AMD/ATI] Seymour [Radeon HD 6400M/7400M Series] [1002:6760] (rev ff) (prog-if ff) + Intel Corporation 2nd Generation Core Processor Family Integrated Graphics Controller [8086:0116] (rev 09) (prog-if 00 [VGA controller]) + Subsystem: Hewlett-Packard Company Device [103c:1659] + Advanced Micro Devices, Inc. [AMD/ATI] Seymour [Radeon HD 6400M/7400M Series] [1002:6760] (rev ff) (prog-if ff) LiveMediaBuild: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140121) MachineType: Hewlett-Packard HP Pavilion dv7 Notebook PC Package: xserver-xorg-video-ati 1:7.2.0-0ubuntu10 PackageArchitecture: amd64 ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/username.seed boot=casper quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi ProcVersionSignature: Ubuntu 3.13.0-4.19-generic 3.13.0-rc8 Tags: trusty ubuntu reproducible compiz-0.9 Uname: Linux 3.13.0-4-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo dmi.bios.date: 07/20/2011 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: F.1A dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: 1659 dmi.board.vendor: Hewlett-Packard dmi.board.version: 10.31 dmi.chassis.asset.tag: Chassis Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: Hewlett-Packard dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1A:bd07/20/2011:svnHewlett-Packard:pnHPPaviliondv7NotebookPC:pvr058E1124471620100:rvnHewlett-Packard:rn1659:rvr10.31:cvnHewlett-Packard:ct10:cvrChassisVersion: dmi.product.name: HP Pavilion dv7 Notebook PC dmi.product.version: 058E1124471620100 dmi.sys.vendor: Hewlett-Packard version.compiz: compiz 1:0.9.10+13.10.20131011-0ubuntu1 version.ia32-libs: ia32-libs N/A version.libdrm2: libdrm2 2.4.51-1 version.libgl1-mesa-dri: libgl1-mesa-dri 10.0.1-1ubuntu2