[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
This bug was fixed in the package xserver-xorg-video-intel - 2:2.17.0-1ubuntu4.4 --- xserver-xorg-video-intel (2:2.17.0-1ubuntu4.4) precise-proposed; urgency=low * debian/xserver-xorg-video-intel.udev: Drop udev rule for gpu lockup apport hook. This hook is now provided by the xdiagnose package. (LP: #997470) -- Bryce Harrington br...@ubuntu.com Thu, 11 Apr 2013 13:46:45 -0700 ** Changed in: xserver-xorg-video-intel (Ubuntu Precise) Status: Fix Committed = Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: Fix Released Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Released Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: Fix Released Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
Set back to verification needed for quantal as it doesn't seem to have been verified there. ** Tags removed: verification-done ** Tags added: verification-needed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: Fix Released Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Released Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: Fix Released Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf]
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
Actually I did test against quantal in #35, I just typo'd badly and called it oneiric. I apparently fail at the alphabet. == QUANTAL-proposed == Linux lynmouth.bryceharrington.org 3.5.0-26-generic #42-Ubuntu SMP Fri Mar 8 23:18:20 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux Before: lynmouth+12.10:~$ grep apport-gpu-error /lib/udev/rules.d/* /lib/udev/rules.d/40-xdiagnose.rules:# SUBSYSTEM==drm, ACTION==change, ENV{RESET}==1, RUN+=/usr/share/apport/apport-gpu-error-intel.py /lib/udev/rules.d/40-xserver-xorg-video-intel.rules:SUBSYSTEM==drm, ACTION==change, ENV{ERROR}==1, RUN+=/usr/share/apport/apport-gpu-error-intel.py After: lynmouth+12.10:~$ grep apport-gpu-error /lib/udev/rules.d/* /lib/udev/rules.d/40-xdiagnose.rules:# SUBSYSTEM==drm, ACTION==change, ENV{RESET}==1, RUN+=/usr/share/apport/apport-gpu-error-intel.py ** Tags removed: verification-needed ** Tags added: verification-done -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: Fix Released Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Released Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: Fix Released Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
This bug was fixed in the package xserver-xorg-video-intel - 2:2.20.9-0ubuntu2.1 --- xserver-xorg-video-intel (2:2.20.9-0ubuntu2.1) quantal-proposed; urgency=low * debian/xserver-xorg-video-intel.udev: Drop udev rule for gpu lockup apport hook. This hook is now provided by the xdiagnose package. (LP: #997470) -- Bryce Harrington br...@ubuntu.com Thu, 11 Apr 2013 13:24:19 -0700 ** Changed in: xserver-xorg-video-intel (Ubuntu Quantal) Status: Fix Committed = Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: Fix Released Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Released Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Released Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: Fix Released Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start
Re: [Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
Thanks for clarifying. Released. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: Fix Released Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Released Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Released Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: Fix Released Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf] Subsystem: Dell Device [1028:02cf] InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120425) MachineType:
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
We have test packages for quantal and precise but no package for lts- quantal as yet? -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: Fix Released Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Committed Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: Fix Released Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf] Subsystem: Dell Device [1028:02cf] InstallationMedia: Ubuntu 12.04 LTS
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
Verified == Precise-proposed == Linux lynmouth.bryceharrington.org 3.2.0-29-generic #46-Ubuntu SMP Fri Jul 27 17:03:23 UTC 2012 x86_64 x86_64 x86_64 GNU/Linux Before: lynmouth+12.10:~$ grep apport-gpu-error /lib/udev/rules.d/* /lib/udev/rules.d/40-xdiagnose.rules:#SUBSYSTEM==drm, ACTION==change, ENV{ERROR}==1, RUN+=/usr/share/apport/apport-gpu-error-intel.py /lib/udev/rules.d/40-xserver-xorg-video-intel.rules:SUBSYSTEM==drm, ACTION==change, ENV{ERROR}==1, RUN+=/usr/share/apport/apport-gpu-error-intel.py After: lynmouth+12.10:~$ grep apport-gpu-error /lib/udev/rules.d/* /lib/udev/rules.d/40-xdiagnose.rules:#SUBSYSTEM==drm, ACTION==change, ENV{ERROR}==1, RUN+=/usr/share/apport/apport-gpu-error-intel.py == oneiric-proposed == Linux lynmouth.bryceharrington.org 3.5.0-26-generic #42-Ubuntu SMP Fri Mar 8 23:18:20 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux Before: lynmouth+12.10:~$ grep apport-gpu-error /lib/udev/rules.d/* /lib/udev/rules.d/40-xdiagnose.rules:# SUBSYSTEM==drm, ACTION==change, ENV{RESET}==1, RUN+=/usr/share/apport/apport-gpu-error-intel.py /lib/udev/rules.d/40-xserver-xorg-video-intel.rules:SUBSYSTEM==drm, ACTION==change, ENV{ERROR}==1, RUN+=/usr/share/apport/apport-gpu-error-intel.py After: lynmouth+12.10:~$ grep apport-gpu-error /lib/udev/rules.d/* /lib/udev/rules.d/40-xdiagnose.rules:# SUBSYSTEM==drm, ACTION==change, ENV{RESET}==1, RUN+=/usr/share/apport/apport-gpu-error-intel.py ** Tags removed: verification-needed ** Tags added: verification-done -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: Fix Released Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Committed Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: Fix Released Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
This bug was fixed in the package xserver-xorg-video-intel - 2:2.21.6-0ubuntu3 --- xserver-xorg-video-intel (2:2.21.6-0ubuntu3) raring-proposed; urgency=low * rules: Drop --enable-valgrind for now (causes FTBS). -- Bryce Harrington br...@ubuntu.com Mon, 15 Apr 2013 10:33:24 -0700 ** Changed in: xserver-xorg-video-intel (Ubuntu Raring) Status: Confirmed = Fix Released -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: Fix Released Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Committed Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: Fix Released Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: xserver-xorg-video-intel (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: Confirmed Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Committed Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: Confirmed Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf] Subsystem: Dell
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
** Branch linked: lp:ubuntu/raring-proposed/xserver-xorg-video-intel -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: New Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Committed Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: New Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf] Subsystem: Dell Device [1028:02cf] InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: xserver-xorg-video-intel (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: New Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Committed Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: New Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf] Subsystem: Dell Device
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
** Changed in: xserver-xorg-video-intel (Ubuntu Raring) Status: Confirmed = New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: New Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Committed Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: New Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf] Subsystem: Dell Device [1028:02cf] InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin -
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
** Also affects: xserver-xorg-video-intel (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: New Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: New Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf] Subsystem: Dell Device [1028:02cf] InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120425) MachineType: Dell Inc. Inspiron 1440 PackageArchitecture: all ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=dd6a65d6-fbb6-46ab-9fd5-1a1c48907d47 ro quiet splash vt.handoff=7 SourcePackage: xdiagnose UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/29/2009 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0K138P dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd07/29/2009:svnDellInc.:pnInspiron1440:pvr:rvnDellInc.:rn0K138P:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Inspiron 1440 dmi.sys.vendor: Dell Inc. version.compiz: compiz 1:0.9.7.8-0ubuntu1 version.ia32-libs: ia32-libs 20090808ubuntu35
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
Just discovered that there is a second udev rule being installed by xserver-xorg-video-intel. That one is not commented out, and must be why some people are still seeing the bug report popups even with xdiagnose 3.4.4 installed. In fact, that rule is the older version that acts on ERROR rather than RESET. We switched to RESET as it would not trigger on false gpu lockups, so this probably also explains why false gpu lockups have still been getting reports! The udev rule in xserver-xorg-video-intel should be dropped. This change should also be SRU'd to precise and quantal. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: New Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: New Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: New Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: New Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
** Description changed: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. + A duplicate udev rule calling the gpu lockup apport hook has been + installed by xserver-xorg-video-intel. Since the hook has been moved to + xdiagnose, this extra rule is redundant and should be dropped from the + package. Indeed, I believe this second hook is the cause of the false + gpu lockup reports (the hook in xdiagnose was already fixed to not file + these.) + [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. - 1. On affected hardware, boot into a regular user session normally + + 1. To verify the apport hook has been properly changed, do: + + grep apport-gpu-error /lib/udev/rules.d/* + + Expected Behavior: A single, commented-out line is printed + Broken Behavior: Multiple lines printed, or the line is not commented out. + + 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. + [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf] Subsystem: Dell Device [1028:02cf] InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120425) MachineType: Dell Inc. Inspiron 1440 PackageArchitecture: all ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=dd6a65d6-fbb6-46ab-9fd5-1a1c48907d47 ro quiet splash vt.handoff=7 SourcePackage: xdiagnose UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/29/2009 dmi.bios.vendor: Dell Inc. dmi.bios.version: A03 dmi.board.name: 0K138P dmi.board.vendor: Dell Inc. dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvrA03:bd07/29/2009:svnDellInc.:pnInspiron1440:pvr:rvnDellInc.:rn0K138P:rvr:cvnDellInc.:ct8:cvr: dmi.product.name: Inspiron 1440
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
Hello lufuhao, or anyone else affected, Accepted xserver-xorg-video-intel into quantal-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source /xserver-xorg-video-intel/2.20.9-0ubuntu2 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance! ** Changed in: xserver-xorg-video-intel (Ubuntu Quantal) Status: New = Fix Committed ** Tags removed: verification-done ** Tags added: verification-needed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: New Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: New Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: New Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR:
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
** Branch linked: lp:ubuntu/quantal-proposed/xserver-xorg-video-intel -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: New Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Committed Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: New Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf] Subsystem: Dell Device [1028:02cf] InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
Hello lufuhao, or anyone else affected, Accepted xserver-xorg-video-intel into precise-proposed. The package will build now and be available at http://launchpad.net/ubuntu/+source /xserver-xorg-video-intel/2:2.17.0-1ubuntu4.4 in a few hours, and then in the -proposed repository. Please help us by testing this new package. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Your feedback will aid us getting this update out to other Ubuntu users. If this package fixes the bug for you, please add a comment to this bug, mentioning the version of the package you tested, and change the tag from verification-needed to verification-done. If it does not fix the bug for you, please add a comment stating that, and change the tag to verification-failed. In either case, details of your testing will help us make a better decision. Further information regarding the verification process can be found at https://wiki.ubuntu.com/QATeam/PerformingSRUVerification . Thank you in advance! ** Changed in: xserver-xorg-video-intel (Ubuntu Precise) Status: New = Fix Committed -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: New Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Committed Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: New Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
** Branch linked: lp:ubuntu/precise-proposed/xserver-xorg-video-intel -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xserver-xorg-video-intel in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xserver-xorg-video-intel” package in Ubuntu: New Status in “xdiagnose” source package in Precise: Fix Released Status in “xserver-xorg-video-intel” source package in Precise: Fix Committed Status in “xdiagnose” source package in Quantal: Fix Released Status in “xserver-xorg-video-intel” source package in Quantal: Fix Committed Status in “xdiagnose” source package in Raring: Won't Fix Status in “xserver-xorg-video-intel” source package in Raring: New Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. A duplicate udev rule calling the gpu lockup apport hook has been installed by xserver-xorg-video-intel. Since the hook has been moved to xdiagnose, this extra rule is redundant and should be dropped from the package. Indeed, I believe this second hook is the cause of the false gpu lockup reports (the hook in xdiagnose was already fixed to not file these.) [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. To verify the apport hook has been properly changed, do: grep apport-gpu-error /lib/udev/rules.d/* Expected Behavior: A single, commented-out line is printed Broken Behavior: Multiple lines printed, or the line is not commented out. 2. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf] Subsystem: Dell Device [1028:02cf] InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64
[Desktop-packages] [Bug 997470] Re: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot
I have an Dell Latitude E5420 which was sold pre-installed with Ubuntu, and this bug affects it too. So far it seems that the effective remedy is removing Apport: $ sudo apt-get remove apport apport-gtk apport-symptoms python-apport This solution is fine for me, since Apport anyways only wastes my time. It wants to report the same issues over and over, and I never get any feedback on the bug number or what happened to the issue, and I can't find the reports anywhere, so I assume the reporting system is broken and my reports don't actually get send anywhere or at least never get processed. It would be nice to see a Canonical blog post telling how much help Apport-initiated reports have had in finding and solving bugs, if any at all. -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to xdiagnose in Ubuntu. https://bugs.launchpad.net/bugs/997470 Title: apport-gpu-error-intel.py keep crashing for 4-5 times on every reboot Status in “xdiagnose” package in Ubuntu: Won't Fix Status in “xdiagnose” source package in Precise: Fix Released Bug description: [Impact] Apport is disabled in the release itself, so this hook should not be getting triggered at all. However, for some users it does. This wouldn't be a big deal, except it also gets triggered in cases where no GPU lockup was experienced (aka False GPU lockups - bug #983640), which gives poor user experience. [Development Fix] Since we want any and all GPU lockup reports in the development release, we leave things as they are, and focus on getting a targeted fix to just #983640. [Stable Fix] Since we don't intend for the GPU lockup hook to be run at all, whether or not Apport is enabled, in the stable release we forcefully disable the udev hook entirely. If someone does specifically want this enabled, they'd need to also manually enable apport and so forth, in addition to re-enabling this udev rule. But I think it'd probably be easier for these people to just manually collect the gpu dump and dmesg directly, so don't expect anyone to need the script. [Test Case] The issues have been strange corner case problems that seem to be highly hardware-specific, and not synthetically reproducible. 1. On affected hardware, boot into a regular user session normally Expected Behavior: No apport popups about GPU lockups Broken Behavior: Apport pops up dialog about a GPU lockup bug, when nothing of the sort had actually happened. [Regression Potential] None really, as this is just disabling functionality we don't need enabled in the release. The class of regressions to watch for with this would be udev-related problems, or odd apport behaviors. But I don't think anything untoward is remotely likely to happen. [Original Report] I installed ubuntu 12.04 recently on a DELL inspiron 1440 notebook. I think the chipset is GM45 something. I am quite fresh on linux operation system. I do not know how could I solve this problem. It seems not only me have this problem. I install ubuntu 12.04 64bit and windows 7 64bit on my notebook. Every time I enter the ubuntu, I will notify me this problem for 4-5 times. It say sorry, Ubuntu 12.04 has experienced an internal error. the detail are as follows: ExecutablePath /usr/share/apport/apport-gpu-error-intel.py Package xserver-xorg-xideo-intel2:2.17.0-1ubuntu4 ProblemType Crash Title [gm45] GPU lockup EIR: 0x0010 PGTBL_ER: 0x0010 ApportVerion 2.0.1-0ubuntu7 Architecture amd64 . ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: xdiagnose 2.5 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 .tmp.unity.support.test.0: ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell] CompositorRunning: compiz CurrentDmesg: [ 139.311070] init: plymouth-stop pre-start process (3041) terminated with status 1 Date: Thu May 10 14:30:41 2012 DistUpgraded: Fresh install DistroCodename: precise DistroVariant: ubuntu GraphicsCard: Intel Corporation Mobile 4 Series Chipset Integrated Graphics Controller [8086:2a42] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell Device [1028:02cf] Subsystem: Dell Device [1028:02cf] InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120425) MachineType: Dell Inc. Inspiron 1440 PackageArchitecture: all ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=en_US.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=dd6a65d6-fbb6-46ab-9fd5-1a1c48907d47 ro quiet splash vt.handoff=7 SourcePackage: xdiagnose UpgradeStatus: No upgrade log present