Re: [tdf-discuss] Community Management
Hello Benjamin, ... ... Jono has written a book called The Art of Community, which describes his approach. It's available to purchase or download under a CC license from his site: http://www.artofcommunityonline.org/get/ This would be a great read for all of us involved in TDF as we strive to increase our membership and visibility to the world. Jono also offered to help us as our community grows, so if anyone is interested in talking to him, please reach out. (His info is on his site: http://www.jonobacon.org/contact-me/ ) That's a good thing. And if he helps us - OK. On the other side: We need just our brain to find the right solutions. We have goals. That leads to: What is to do, to make this goals real, in a global dimension? We build a worldwide community. - That leads to: How can it realy work with good results? And basically: What is to do, to find an optimal structure for all of this? And so on. We need a kind of selforganizing structure that leads to what we want. Even in a phase when communication breaks. That's the problem of every group that is to great to reach the members by speaking in front of them. And that's a point, OOo did not understand. Therefore, we will not come very far if we copy OOo. Gruß, Johannes -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] Community Management
Hi Johannes, 2010/12/14 Johannes A. Bodwing jo...@arcor.de: Hello Benjamin, ... ... Jono has written a book called The Art of Community, which describes his approach. It's available to purchase or download under a CC license from his site: http://www.artofcommunityonline.org/get/ I've downloaded the book and started reading. It is a pleasant read. [...] That's a good thing. And if he helps us - OK. On the other side: We need just our brain to find the right solutions. We have goals. That leads to: What is to do, to make this goals real, in a global dimension? We build a worldwide community. - That leads to: How can it realy work with good results? And basically: What is to do, to find an optimal structure for all of this? And so on. We need a kind of selforganizing structure that leads to what we want. Even in a phase when communication breaks. That's the problem of every group that is to great to reach the members by speaking in front of them. And that's a point, OOo did not understand. Therefore, we will not come very far if we copy OOo. I agree with what you said, Johannes, but why should we invent the wheel ourselves again? Let's check what's in the book that Ben mentioned, learn from the mistakes, that Jono made himself and avoid all the trouble. For all those who don't know Jono Bacaon, he is the Community Manager for Ubuntu. So I would think, that he has some experience in building a worldwide community. Sigrid -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] Community Management
Hi everyone, 2010/12/14 Sigrid Carrera sigrid.carr...@googlemail.com Hi Johannes, 2010/12/14 Johannes A. Bodwing jo...@arcor.de: Hello Benjamin, ... ... Jono has written a book called The Art of Community, which describes his approach. It's available to purchase or download under a CC license from his site: http://www.artofcommunityonline.org/get/ I've downloaded the book and started reading. It is a pleasant read. [...] That's a good thing. And if he helps us - OK. On the other side: We need just our brain to find the right solutions. We have goals. That leads to: What is to do, to make this goals real, in a global dimension? We build a worldwide community. - That leads to: How can it realy work with good results? And basically: What is to do, to find an optimal structure for all of this? And so on. We need a kind of selforganizing structure that leads to what we want. Even in a phase when communication breaks. That's the problem of every group that is to great to reach the members by speaking in front of them. And that's a point, OOo did not understand. Therefore, we will not come very far if we copy OOo. I agree with what you said, Johannes, but why should we invent the wheel ourselves again? Let's check what's in the book that Ben mentioned, learn from the mistakes, that Jono made himself and avoid all the trouble. For all those who don't know Jono Bacaon, he is the Community Manager for Ubuntu. So I would think, that he has some experience in building a worldwide community. I will download the book. This being said I'd like to share some thoughts about the notion of Community Management. Going out of OpenOffice.org community, I'm not the only one who feels an intense need for a community that seizes its own destiny and fulfills it. What this means, beyond the nice words, is that I will not be -will never be - a community manager and don't wish one for our community. I don't really like the notion of managing a community in the context of FOSS. Barack Obama you can certainly organize a community /Barack Obabma but I believe that it's important that contributors see their contributions valued and that they feel a sense of ownership. Beyond that point, proper governance make the sauce. What's important is to have a community of contributors that behave in an adult way; and community management include the notion of management, or rather, the notion of management from the outside. I don't like that. Inside OOo, if you remember, we had several layers of community management. We know how it ended. My two eurocents (sorry if that sounds a bit grumpy), Charles. Sigrid -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.orgdiscuss%2bh...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity *** -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
[tdf-discuss] International support
Hi all I want to raise a toipic that I find quite important, and that his how to handle support. In my opinion we need to address the large business and organisations and they require support, even international support with one contact point. This could also be a nice source of revenue Oracle is starting to sell support from denmark in scandinavia and thus it is important that we address this issue as soon as possible. I know Norwegian orrganisations buying support from denmar (oracle) because we cant offer sufficent response Karl -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] International support
On 14/12/2010 14:57, Karl Morten Ramberg wrote: Hi all I want to raise a toipic that I find quite important, and that his how to handle support. In my opinion we need to address the large business and organisations and they require support, even international support with one contact point. This could also be a nice source of revenue Oracle is starting to sell support from denmark in scandinavia and thus it is important that we address this issue as soong as possible. I know Norwegian orrganisations buying support from denmar (oracle) because we cant offer sufficent response Did you raised your concerns on the native-lang mailing lists [1]? Support is provided by several companies throughout the world, it's part of the Floss economy/ecosystem. Maybe the local communities may help you here. [1]http://wiki.documentfoundation.org/Local_Mailing_Lists Kind regards Sophie -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] International support
I don't think this is as easy as that, large organisations requires a more firm support scheme. I have worked in Ericson, Nokia and ICL/Fujitsu with products and services. It is on that background I raise the question Den 14.12.2010 13:06, skrev sophie: On 14/12/2010 14:57, Karl Morten Ramberg wrote: Hi all I want to raise a toipic that I find quite important, and that his how to handle support. In my opinion we need to address the large business and organisations and they require support, even international support with one contact point. This could also be a nice source of revenue Oracle is starting to sell support from denmark in scandinavia and thus it is important that we address this issue as soong as possible. I know Norwegian orrganisations buying support from denmar (oracle) because we cant offer sufficent response Did you raised your concerns on the native-lang mailing lists [1]? Support is provided by several companies throughout the world, it's part of the Floss economy/ecosystem. Maybe the local communities may help you here. [1]http://wiki.documentfoundation.org/Local_Mailing_Lists Kind regards Sophie -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] International support
Yes I think LibO needs a way of offering intl support and responsetime guarantee to attract larger companies. And that that can be a way of partially fund the development Karl Den 14.12.2010 13:32, skrev sophie: Hi, On 14/12/2010 15:10, Karl Morten Ramberg wrote: I don't think this is as easy as that, large organisations requires a more firm support scheme. I have worked in Ericson, Nokia and ICL/Fujitsu with products and services. It is on that background I raise the question You mean that there is no companies able to provide support (1rst, 2nd, 3rd level) to dedicated floss software like OOo or LibO? Or that it needs to be international? I don't get what you mean by more firm support scheme. Or you mean something like the consultant list we get on the OOo Bizdev project http://bizdev.openoffice.org/consultants.html Kind regards Sophie -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
[tdf-discuss] TDF/LO on a wrong way?
Sorry people, I think we are on a wrong way. Why? OK, there is hard work on every side, but what is the core of all? And how do we realize this core around the world with a structure for a long, long time? For example, look at HOME on the website. There you find: LibreOffice - Welcome to LibreOffice and so on. The german site is familiar. But LO is just a manifestation of the idea of TDF. And the idea/goals of TDF are: Our mission is to facilitate the evolution of the OpenOffice.org Community into a new open, independent, and meritocratic organizational structure within the next few months. That means: The core is the Community, its structure and its evolution e.g. And LO is the product that comes from this structur and that helps to improve the structure of this Community. Like a crystal nucleus. Why can TDF and LO than go to public in this splitted way they do? TDF and LO are one thing that can't be splitted without loosing the basis. For example: Why not on every HOME-Site in every nation (and in every article, spot e.g.) start with the spirit oft TDF/LO?: The Document Foundation presents the new Freedom of Community-based Software LibreOffice The spirit of this Community is the fuel. This spirit provides the worldwide frame for everything TDF does. With this spirit LO is created and will be developed and so on. And for that the Community has to work together as a whole. I fear we will loose our goals short after beginning. OK, that's hard. But look at OOo and its goals and what is realized after ten years. Or look at the idea of a LO-Magazin. It's a thread on the international marketing-list and one on the german list. How many LO-magazins are starting, and in the end everyone of it is like every national group will make it. Everyone different and perhaps without the core of all - the goals of TDF. Look at the website. The german list thinks about another content and layout. Every group works and changes and works and changes. Why not for example the same Layout on the Home-Site? The other sites could be more national-like. And so on. So many things are done different in many goups. That costs energy and time and at least motivation. But there are many things that could be done together. Like a common Home-Site or the exchange of articles for LO-Magazins and so on. Where is the common and worldwide frame for the TDF/LO-Project? And where is the structure and organization to find (website?)? Or - how can we build it together? Regards, Johannes -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
[tdf-discuss] Re: TDF/LO on a wrong way?
Hi Johannes, Le 14/12/10 13:52, Johannes A. Bodwing a écrit : Interesting comments and very praiseworthy intentions, but ... So many things are done different in many goups. That costs energy and time and at least motivation. But there are many things that could be done together. Like a common Home-Site or the exchange of articles for LO-Magazins and so on. Perhaps the reasons why this is so are deeply seated in each group's national and cultural identity Where is the common and worldwide frame for the TDF/LO-Project? And where is the structure and organization to find (website?)? Or - how can we build it together? I feel that the more appropriate question should be : where is the Foundation, and what are its values ? As yet, and to my knowledge, the Foundation still has no legal identity, without firm governance. As has been shown on various discussion lists, this has lead to rather a large amount of e-mail exchange without any real possibility to decide and execute concrete actions by the members of the Community at large. If you want to federate everyone under a single hat, then the hat has to actually physically exist in the first place, and someone has to be wearing it. As an example, take the case for the web site development platform. Not only are there still questions as to which website platform we are going to be using, but also we have a fledlging website which, as you rightly say, is a hotchpotch of individual contributions by each of the NL groups. People are not going to sit still and twiddle their thumbs whilst waiting for the pseudo-main site to come online, so naturally have gone about doing their own thing within their own groups. That is not IMHO necessarily a bad thing : most NL group members know what works and what doesn't for their target group, yet by the same token, this leads to an overall impression for the whole of the project as being somewhat disparate and incoherent, especially given the lack of an official centralising power. Again, that might not necessarily be a bad thing with regard to certain audience targets, but IMHO it will affect the opinion of the corporate sector. Corporations don't like external mess when they address an outside project, they have enough of their own to deal with internally, without wishing to bother with why, for a given product, the corresponding website looks different in English to that in Spanish, German, French or Chinese, say. That can be particularly unsettling. On the other hand, informal users are probably quite happy that they can go to their own language part of the site and find things presented in way they understand or can relate to. It all boils down to your target audience. Target companies, and you need coherency, consistency and reliability, both in operation and appearance. Don't get me wrong here, you can still tailor content to individual cultures even in this case, but it has to conform to the corporate way of looking at things. Target individuals, you can tailor your content and organisational structure and operations to please that group of individuals. One way or the other, a decision will have to be made. If such a decision has been made, I can not yet see it filtering down through the bazaar. I don't need a cathedral, but a roof over my head would be nice ;-) Alex -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] Name Change for LibreOffice Applications
On 2010-12-13 5:35 PM, Samuel Mehrbrodt wrote: Now, will there be an official statement from the LibreOffice leaders about a name change? Please stop this - it has been decided, there will be no name change with the sole exception possibly being that *if* Oracle decided to transfer the OOo name/trademarks etc to TDF, then the name might revert to OOo - but other than that, for better or worse, the name is decided... -- Best regards, Charles -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
[tdf-discuss] Re: Name Change for LibreOffice Applications
Le 2010-12-14 08:51, Charles Marcus a écrit : On 2010-12-13 5:35 PM, Samuel Mehrbrodt wrote: Now, will there be an official statement from the LibreOffice leaders about a name change? Please stop this - it has been decided, there will be no name change with the sole exception possibly being that *if* Oracle decided to transfer the OOo name/trademarks etc to TDF, then the name might revert to OOo - but other than that, for better or worse, the name is decided... Hi Charles: The thread is discussing the possibility of name changes to some of the modules: Writer, Impress, Calc, Draw, Base, Math. I don't think they are suggesting a name change for LibreOffice in this case. Marc -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] International support
Hi Karl :-) Karl Morten Ramberg wrote (14-12-10 13:49) Yes I think LibO needs a way of offering intl support and responsetime guarantee to attract larger companies. And that that can be a way of partially fund the development It is very true that offering support at a certain level is critical for a part of the market. It is my firm believe, that offering that support only can be done by commercial entities. A FLOSS-project, however vivant and strong it may be, cannot do that. This has nothing to do with being good or not, or with quality; it is simply because of the different nature of the organisations. I remember from BizzDev @ OOo that it is pretty hard to organise a vivant group of companies helping and exchanging. Either you might be to far apart (so different details in projects) or or to close, so in fact direct competitors, and in either case just busy ... Talking about partially fund the development: We had the discussion at the latest OOoCon about a developers-group, that could fix issues/enhance functionality, on per hire basis. Sounds OK, doesn't it? I have an increasing number of contacts with people in my area, that are interested in coding, be it just out of interest, or more serious. (I meet those at booths, when I give presentations, visit partners... it is due to the nature of the LibreOffice project that people get more interested.) So that seems a good starting point for me to start something in my area. Talking about support for really big customers: that is something that I would try with other partners in OSS, if needed from the customers policy. Best, Cor -- - giving openoffice.org its foundation :: The Document Foundation - -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] Community Management
Hi Charles, On Dec 14, 2010, at 5:29 AM, Charles-H. Schulz wrote: I will download the book. This being said I'd like to share some thoughts about the notion of Community Management. Going out of OpenOffice.org community, I'm not the only one who feels an intense need for a community that seizes its own destiny and fulfills it. What this means, beyond the nice words, is that I will not be -will never be - a community manager and don't wish one for our community. I don't really like the notion of managing a community in the context of FOSS. Barack Obama you can certainly organize a community /Barack Obabma but I believe that it's important that contributors see their contributions valued and that they feel a sense of ownership. Beyond that point, proper governance make the sauce. What's important is to have a community of contributors that behave in an adult way; and community management include the notion of management, or rather, the notion of management from the outside. I don't like that. Inside OOo, if you remember, we had several layers of community management. We know how it ended. I agree with you about the possible negative connotations of the term manager, but I think it's just a terminology problem. You could think of the role as Community Facilitator or even host if you prefer. The actual tasks inherent to the role are similar to the host of a party--introducing people to others with similar interests, helping to coordinate times, places and necessities, etc. In practice, it's hugely helpful to have someone walking around to make sure that good ideas don't get lost and plans receive encouragement and assistance until they are completed. They can also play the role of matchmaker, to help find volunteers for important initiatives that don't have enough helpers. I also understand the desire to form a clean break from the past and to build our own thing this time. I think it's the right approach, but I don't think it means we can eliminate the role of the community manager, though renaming it to better suit our project's culture certainly makes sense. -Ben Benjamin Horst bho...@mac.com 646-464-2314 (Eastern) www.solidoffice.com -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
[tdf-discuss] Re: TDF/LO on a wrong way?
Hi Alexander: Le 2010-12-14 11:04, Alexander Thurgood a écrit : The German group is debating at the moment as to the appropriateness of even making their site live if the English site is still considered under development, incomplete or dare I say it too verbose. As far as I know, the French group is ready to go. I have no idea about the others, as I'm not subscribed to any of the other language specific groups. This is what I mean by lack of a centralized body making decisions. We could all just hang around for another 3 months, or actually put the sites up. Who ultimately makes those decisions ? Does it really matter anyway, so long as we are providing our respective communities with relevant information ? I am sure that once David has completed the bulk of the uploading of the content on the Silverstripe, he will consider input from members who would like to offer comments on the site. He is doing an incredible job at constructing the site in such a quick week after the site had remained empty for so long. There are a few other members who had offered help but due to different circumstances could not do so as much as hoped at the time. It looks like the English site will be ready to go in a matter of very few days and at this point I am sure if David needs any other help that it will be easier for members to fill in the smaller documentation needs than that of the whole site. I certainly can't speak for the SC on those questions, or the governing board as and when it manages to materialise. My point is that people doubted what had been decided with regard to what was supposed to be happening and that this doubt is the result of a lack of clearly transcribed decision making, or alternatively a lack of sufficient communication towards those members of the community who are volunteering to do the work. Yes, people can read the transcripts of the conference calls, but what they need are easily accessible header points clearly stating where we are going, how we are going to achieve it, and the estimated time frame for doing so. I don't mean just with regard to the website, I mean with regard to the project as a whole. If you look at the documentation, you will see we are in a similar quandry / state of flux with regard to how we are getting organised, which workflow we will be using and which tools are adapted to that task. In my experience, Direction doesn't just occur through Brownian motion, it is given by leadership in some shape or form (not that I wish to be the leader by any means). It is the general overall fuzziness at the moment which leaves me somewhat perplexed, and I can't see this being resolved until a legal entity is in place that will have some form of system to channel people's ardours and optimise and harness their willingness to contribute to the project. Just my 2c. Alex Then, IMO, the Drupal devs should have people trying out and testing the completed modules and getting it ready for content. Once tested, it would stand to reason that content could be put up on the Drupal site in anticipation of a full roll out of the site. I cannot see a problem with the static pages being prepared on the site. Maybe Michael, our Drupal lead dev. could chime in here and list the pages/modules that could be tested and from there a plan to upload content would be worked out. Here is the wiki page where are listed the modules and their present status: http://wiki.documentfoundation.org/Website/Drupal_Modules. I know that the site's theme is still being worked on. Once this is done, it will be quicker and more pleasant to shape the site along with some content. I, for one, encourage people to sign up to work on the Drupal site. If there are any language concerns, these can be overcome somehow. IMO, I would be happier if we had more representation from different language-group dev's familiar with Drupal joining in and helping out. Some groups are quite under-represented or not represented at all on the Drupal team. I am sure there are other Drupal devs on the language groups who could also join in. This would make for a richer community driven site. It may just be that at this point, we should have Michael offer a quick summary of Drupal site's progress, what needs testing, and if content can already be prepared for some pages. Cheers Marc Drupal Web Dev. Team Member -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
[tdf-discuss] Re: TDF/LO on a wrong way?
Le 2010-12-14 07:52, Johannes A. Bodwing a écrit : Sorry people, I think we are on a wrong way. Why? OK, there is hard work on every side, but what is the core of all? And how do we realize this core around the world with a structure for a long, long time? For example, look at HOME on the website. There you find: LibreOffice - Welcome to LibreOffice and so on. The german site is familiar. But LO is just a manifestation of the idea of TDF. And the idea/goals of TDF are: Our mission is to facilitate the evolution of the OpenOffice.org Community into a new open, independent, and meritocratic organizational structure within the next few months. That means: The core is the Community, its structure and its evolution e.g. And LO is the product that comes from this structur and that helps to improve the structure of this Community. Like a crystal nucleus. Why can TDF and LO than go to public in this splitted way they do? TDF and LO are one thing that can't be splitted without loosing the basis. For example: Why not on every HOME-Site in every nation (and in every article, spot e.g.) start with the spirit oft TDF/LO?: The Document Foundation presents the new Freedom of Community-based Software LibreOffice The spirit of this Community is the fuel. This spirit provides the worldwide frame for everything TDF does. With this spirit LO is created and will be developed and so on. And for that the Community has to work together as a whole. I fear we will loose our goals short after beginning. OK, that's hard. But look at OOo and its goals and what is realized after ten years. We will work on the goals, mission, values etc. of the LO soon. This is an item that has been discussed on the marketing list. These will not necessarily be the same as the TDF. I think that most members recognise that the TDF and LO will need to be represented on different sites. Or look at the idea of a LO-Magazin. It's a thread on the international marketing-list and one on the german list. How many LO-magazins are starting, and in the end everyone of it is like every national group will make it. Everyone different and perhaps without the core of all - the goals of TDF. Claudio F. Filho from BrOffice has kindly offered to help out with with LO Magazines as they have the process quite fine tuned. I am not sure if the German group would consider cooperating with BrOffice this way. In his post, Claudio mentions that they already publish in Galician, French, Portuguese (BR), Spanish, and English. It may be a good idea to partner up with BrOffice and streamline a process for a German magazine. I believe that the general process is that, for major articles, all of the partnered magazines publish these articles, but, regional and language specific articles are published as well. (Although, I would imagine that some of these language-specific articles would still be quite interesting for the all partners anyway.) You can find the thread here: http://permalink.gmane.org/gmane.comp.documentation.libreoffice.marketing/1454 This to me sounds like an interesting partneship to consider as I believe that some of the German members were also concerned about the amount of material available for a magazine. I have tried to follow the German magazine thread on the German list as best as I could with my rudimentary German skills (and translator of course). In my opinion, it would be interesting for the TDF/LO to consider BrOffice coordinate magazines (with membership approval of course) for LibreOffice and for different language groups. This way we could have a unified look and feel for the LO magazine and the content could still be appropriate for each language group magazine. Some of the articles may apply best to only one language group than another. This way the magazine publishing process would be the same for all, deadlines could be coordinated and we could even perhaps encourage magazines for smaller groups by helping them out with the process and letting them take care of the content. Regards, Johannes Sorry for the long post. Cheers Marc -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] International support
On 14 December 2010 12:49, Karl Morten Ramberg k...@ofs.no wrote: Yes I think LibO needs a way of offering intl support and responsetime guarantee to attract larger companies. And that that can be a way of partially fund the development Karl Den 14.12.2010 13:32, skrev sophie: Hi, On 14/12/2010 15:10, Karl Morten Ramberg wrote: I don't think this is as easy as that, large organisations requires a more firm support scheme. I have worked in Ericson, Nokia and ICL/Fujitsu with products and services. It is on that background I raise the question You mean that there is no companies able to provide support (1rst, 2nd, 3rd level) to dedicated floss software like OOo or LibO? Or that it needs to be international? I don't get what you mean by more firm support scheme. Or you mean something like the consultant list we get on the OOo Bizdev project http://bizdev.openoffice.org/consultants.html Kind regards Sophie -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.orgdiscuss%2bh...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity *** The idea behind Libre Office certification and associated training is to develop such a support network. It would be possible to include other aspects if there is demand but starting with certification provides a specific focus. We have a meeting in Berlin on the 28th January for anyone interested. -- Ian Ofqual Accredited IT Qualifications The Schools ITQwww.theINGOTs.org +44 (0)1827 305940 You have received this email from the following company: The Learning Machine Limited, Reg Office, 36 Ashby Road, Tamworth, Staffordshire, B79 8AQ. Reg No: 05560797, Registered in England and Wales. -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
[tdf-discuss] Re: International support
Le 2010-12-14 07:49, Karl Morten Ramberg a écrit : Yes I think LibO needs a way of offering intl support and responsetime guarantee to attract larger companies. And that that can be a way of partially fund the development Karl Den 14.12.2010 13:32, skrev sophie: Hi, On 14/12/2010 15:10, Karl Morten Ramberg wrote: I don't think this is as easy as that, large organisations requires a more firm support scheme. I have worked in Ericson, Nokia and ICL/Fujitsu with products and services. It is on that background I raise the question You mean that there is no companies able to provide support (1rst, 2nd, 3rd level) to dedicated floss software like OOo or LibO? Or that it needs to be international? I don't get what you mean by more firm support scheme. Or you mean something like the consultant list we get on the OOo Bizdev project http://bizdev.openoffice.org/consultants.html Kind regards Sophie The US/Canadian Marketing Team had such a discussion (can't seem to find the thread now), but I had put up a wiki page with the different levels of support. You can find the page here: http://wiki.documentfoundation.org/Marketing/US-Marketing/UserSupport#LibreOffice_User_Support Cheers Marc -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] Name Change for LibreOffice Applications
Am Montag, den 13.12.2010, 17:23 -0600 schrieb Sebastian Spaeth: On Mon, 13 Dec 2010 23:35:36 +0100, Samuel Mehrbrodt s.mehrbr...@googlemail.com wrote: Now, will there be an official statement from the LibreOffice leaders about a name change? Should there be? As far as I know did no developer suggest or actively discuss any name change. If it should be considered, I'd propose this as a discussion item for the next Steering committee meeting. Sebastian That would be good. I don't know if it makes sense to suggest specific name changes on this list or if that is something that the committee has to decide. Thanks Samuel -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] Re: Name Change for LibreOffice Applications
On 2010-12-14 9:38 AM, Marc Paré wrote: The thread is discussing the possibility of name changes to some of the modules: Writer, Impress, Calc, Draw, Base, Math. I don't think they are suggesting a name change for LibreOffice in this case. Oh, ok, good... sorry for how harsh it sounded too, I just didn't want to see another long thread startup about the project name... ;) -- Best regards, Charles -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
[tdf-discuss] opening big chinese docx file cause LO crash many times.
the chinese big file is about 300kb, and when i change the content and save it, LO crash. -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
Re: [tdf-discuss] opening big chinese docx file cause LO crash many times.
On Tue, Dec 14, 2010 at 6:15 PM, Jih-Yao Lin jih...@gmail.com wrote: the chinese big file is about 300kb, and when i change the content and save it, LO crash. -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity *** That sounds like what happens to me nearly every time I use Microsoft products. -- Unsubscribe instructions: E-mail to discuss+h...@documentfoundation.org Archive: http://www.documentfoundation.org/lists/discuss/ *** All posts to this list are publicly archived for eternity ***
