Re: [IxDA Discuss] question for tablet pros -- where do you use it?

[Krystal R Higgins]

Great, hopefully it works for you!  Here's a model close to what I
have:  http://www.ergoware.com/images/Clip-Mouse.jpg 

I had to do some mickey-mousing to get it to work the way I like, but
most of it was already built-in.

Cheers!


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=35253



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Re: [IxDA Discuss] question for tablet pros -- where do you use it?

[j. eric townsend]

Krystal R.Higgins wrote:

I also keep it in place of my mousepad, to the right.  However, I have
it on a tray that is slightly higher than my keyboard, so that I can
swing it over the right-side number keys (since I don't use those).


Ok, there's an idea I need to try.

Right now I have two systems, and have this setup:

on table:   mousepad1   keyboard1  mousepad2/tablet2
on tray:keyboard2

So where I'd normally prop up the mousepad in front of the keyboard, I 
have another keyboard.


But a swing-out tray that lets me move the tablet is an idea I really 
need to try, thanks!



--
J. Eric "jet" Townsend, CMU Master of Tangible Interaction Design '09

design: www.allartburns.org; hacking: www.flatline.net;  HF: KG6ZVQ
PGP: 0xD0D8C2E8 AC9B 0A23 C61A 1B4A 27C5 F799 A681 3C11 D0D8 C2E8

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Re: [IxDA Discuss] Kohl's Checkout

[Marty DeAngelo]

I agree - I think that the 'high-contrast version' is actually MUCH harder to 
read than the original version.  Not only is 'black-on-white' thought to be one 
of the optimum styles for reading (so, 'high-contrast' seems a misnomer) but 
studies have shown that a variation of light gray is easiest to read on a black 
background.
 
-- Marty



From: [EMAIL PROTECTED] on behalf of Danny Hope



2008/11/3 Vicki Splaine <[EMAIL PROTECTED]>:
> 2) "Switch to High Contrast Style" in the top right corner - Assuming
> that this is for accessibility, is this a best practice?

a) This is not well implemented - see how illegible the graphical text
becomes in the high contrast version.
b) Content rendering should be left to the user agent/assistive technologies.

In other words there's no point in implementing this feature unless
you're prepared to spend time testing/improving it.



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[IxDA Discuss] JOB: Interaction Designer: SF: Jessie Stehle(Recruiter): Full Time

[Shannon Caddigan]

*Title: Senior Interaction Designer
Location: San Francisco*
*Compensation: To low 100's base + bonus + excellent benefits + regular 
telecommuting opportunities*


A large, well-known, leading consumer site is seeking a talented Senior 
Interaction Designer to lead the design of new applications that will 
change their way of doing business. The Designer will ensure that 
Web-based applications assist customers to meet their needs and business 
partners to fulfill their goals. This is an amazing opportunity for 
someone who is passionate about their work and who is seeking a stable 
environment that offers an opportunity to make a huge impact.


The successful candidate will have exceptional interaction design skills 
and extensive experience with the tools and techniques of user-interface 
research, design and prototyping in a complex transaction-based 
environment. Other requirements include high-level user-centered design 
experience; usability testing and research; persona and scenario 
development; storyboarding; information architecture; user task flows; 
site maps; navigation structures; wireframes; and interface design 
specifications.


*Responsibilities:*
* Assist business partners in turning high-level business requirements 
into more specific project requirements
* Conduct user and task analysis to define user needs (user scenarios, 
persona/profile building and interpretation)
* Develop high-level information flows and navigation systems (concept 
diagrams, flow charts, site maps, etc.)
* Drive implementation of functionality through research and usability 
testing
* Develop detailed user experience specifications (wireframes, 
schematics, storyboards)
* Work with visual designers to ensure the look and feel of given 
initiatives meets intended user interaction
* Participate in the development of product prototypes for usability 
testing and proof-of-concept purposes
* Participate in usability tests by helping to define methodology, 
conducting walk-throughs and developing reports

* Represent proposed solutions to business partners

*Requirements:*
* More than five years of Web-application interaction design and/or 
information architecture experience
* At least three years of interaction design experience working on a 
complex transaction-based site

* Usability research and testing experience
* Demonstrated knowledge of the software application design and creation 
process, particularly how it pertains to Web development
* Conceptual understanding of a range of Web-related technologies, 
including HTML, DHTML, CSS, XML and JavaScript
* Working knowledge of interaction-design tools including Visio, 
InDesign, Photoshop, Illustrator, or similar software
* Ability to understand and interpret existing site design and style 
guides and create effective solutions within those guidelines
* Demonstrated ability to communicate effectively through oral, written 
and graphic-design formats with staff as well as business and technology 
partners

* Experience with external vendors
* Strong organizational skills and deadline/detail-oriented approach
* Must have an advanced degree in HCI

If you feel that you are qualified for this position, please email me a 
Word doc or PDF version of your resume and link to your portfolio. 
Candidates must provide a portfolio, including examples of interactive 
work, and must be authorized to work in the United States on a full-time 
basis for any employer.


Please note:
* Resumes submitted without a portfolio will not be reviewed.
* Not all resumes will receive a response.

Jessie Stehle
Creative Recruiter
Email: [EMAIL PROTECTED] 
Site: http://www.cm-recruiting.com
LinkedIn: http://www.linkedin.com/in/jstehle

*If you know of someone who you would like to refer for this position, 
please have him or her email me directly and mention your name. If you 
would like to refer someone confidentially, please mention this in your 
email. I can pay a $1,000 - 3,000 referral fee for each hired candidate.*


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[IxDA Discuss] [JOB] Interactive Designer, NYC - 90-150k

[OSS]

Job Title: Interactive Designer 
Location: New York City - Relocation assistance provided 
Salary: $90,000 - $150,000 (DOE) per year + benefits 

What if there was absolutely nothing stopping you from inventing the next
big thing. What would you do if you had a clear voice in developing the next
generation of web-based information services?  How would you respond if you
had the opportunity to be a creative force in one of the most unique and
inspiring work cultures in New York City? Our company was born out of a
passion for bringing information to consumers. We began with the mission of
providing a smarter directory assistance solution to telecom companies, so
they could pass on a better and lower priced service to consumers. As a
natural extension of our mission, we built our own market leading
information brands in Europe and extended our services into text messaging
as well. We have recently embarked on a new brand identity which reflects
our desire to extend our brand presence to the US and merge our multiple
information services under one umbrella. What will never change is our
commitment to persistent innovation so we can always provide our customers
with the best information experience possible. 

With our renewed identity, we setup a high priority intrapraneurship effort,
a web start-up nestled within a larger organization, to launch our brand
into the web and mobile space. This offers us the best of both worlds: the
stability and resources of our parent, with the culture and agility of a
startup. 

We aren't looking to create some fad products, but rather major newsworthy
and landscape changing products, backed by an extensive marketing budget. 
We are an eclectic group of intelligent, interesting, and fun entrepreneurs
with a passion for groundbreaking ideas. The project is still in its early
stages, so all hires have an immediate opportunity to have a major impact
and enjoy rapid career development. 

We operate out of our own Flatiron area loft-space, with an evolving fun and
energetic culture, and a growing list of amenities.  We hope that all hires
will take an active role in helping us define the culture of our company. 

RESPONSIBILITIES / QUALIFICATIONS: 
* Five (5) years Web experience and formal design training with strong
typographical, motion-graphic and interaction design skills 
* A solid understanding of design theory 
* Passion for the interactive space 
* Solid systematic design skills 
* Current examples of personal blog/s, portfolio or online experience you
have created or significantly contributed to 
* An in-depth understanding of HTML and the capabilities of web browsers 
* Proficiency in Photoshop, Illustrator, and an understanding of Flash as
well as a curiosity and willingness to explore new ideas 
* Fluent in simple executions that make big statements 
* Self-motivated with a positive attitude 
* Strong collaborative communication skills 
* Fresh perspective that embraces challenges as well as new methods of
thinking 
* Experience designing iPhone/Blackberry or Android products a HUGE PLUS 

To be considered, please submit your resume and portfolio/blog, etc to bg @
capitalmarketsp.com 

Thank you, 
 
Beau Gould
Executive Advisor
Capital Markets Placement
www.cmp.jobs
bg @ capitalmarketsp.com

-- 
View this message in context: 
http://www.nabble.com/-JOB--Interactive-Designer%2C-NYC---90-150k-tp20349723p20349723.html
Sent from the ixda.org - discussion list mailing list archive at Nabble.com.


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Re: [IxDA Discuss] Where can I get Flash maps of US, including counties/districts?

[Gloria Petron]

Hi Andrew,
This site is great. The state boundary lines look identical to what they're
using on the NYTimes site. And it allows for XML data entry!!
-G

On Wed, Nov 5, 2008 at 4:17 PM, Andrew Jaswa <[EMAIL PROTECTED]> wrote:

> Fusion Maps by the Fusion Charts folks has pretty good flash based
> maps: http://www.fusioncharts.com/maps/
>
> Though they aren't free...
>
> Andrew
>
> On Wed, Nov 5, 2008 at 1:28 PM, Gloria Petron <[EMAIL PROTECTED]> wrote:
> > I was looking at the NYTimes.com's and CNN.com's voting results displayed
> on
> > interactive Flash maps.
> >
> > Is there any software or plug-ins of the United States offered in
> > Illustrator or Flash, that outlines each
> > states and their respective counties?
> >
> > Does anyone know anyone who works at the NYTimes or CNN online whom I
> could
> > contact to ask?
> >
> > Thanks!
> > -Gloria
> > 
> > Welcome to the Interaction Design Association (IxDA)!
> > To post to this list ... [EMAIL PROTECTED]
> > Unsubscribe  http://www.ixda.org/unsubscribe
> > List Guidelines  http://www.ixda.org/guidelines
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> >
>
>
>
> --
> Andrew Jaswa
> andrewjaswa.com
> wsuug.org
>

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Re: [IxDA Discuss] Where can I get Flash maps of US, including counties/districts?

[Andrew Jaswa]

Fusion Maps by the Fusion Charts folks has pretty good flash based
maps: http://www.fusioncharts.com/maps/

Though they aren't free...

Andrew

On Wed, Nov 5, 2008 at 1:28 PM, Gloria Petron <[EMAIL PROTECTED]> wrote:
> I was looking at the NYTimes.com's and CNN.com's voting results displayed on
> interactive Flash maps.
>
> Is there any software or plug-ins of the United States offered in
> Illustrator or Flash, that outlines each
> states and their respective counties?
>
> Does anyone know anyone who works at the NYTimes or CNN online whom I could
> contact to ask?
>
> Thanks!
> -Gloria
> 
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ... [EMAIL PROTECTED]
> Unsubscribe  http://www.ixda.org/unsubscribe
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>



-- 
Andrew Jaswa
andrewjaswa.com
wsuug.org

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[IxDA Discuss] Where can I get Flash maps of US, including counties/districts?

[Gloria Petron]

I was looking at the NYTimes.com's and CNN.com's voting results displayed on
interactive Flash maps.

Is there any software or plug-ins of the United States offered in
Illustrator or Flash, that outlines each
states and their respective counties?

Does anyone know anyone who works at the NYTimes or CNN online whom I could
contact to ask?

Thanks!
-Gloria

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Re: [IxDA Discuss] In the Event of My Death

[Loren Baxter]

Morbid Facebook Newsfeed:
"John Doe has passed away"

Been wondering how that's going to happen for years, especially as the
highly-plugged in generation gets older.

Loren

-
http://acleandesign.com

On Wed, Nov 5, 2008 at 8:12 AM, John Romano <[EMAIL PROTECTED]> wrote:

> My company is putting together a panel submission for SXSW. If you
> think this topic deserves more attention, check it out:
>
> http://panelpicker.sxsw.com/ideas/view/1359
>
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=35136
>
>
> 
> Welcome to the Interaction Design Association (IxDA)!
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>

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Re: [IxDA Discuss] question for tablet pros -- where do you use it?

[erpdesigner]

I use both the tablet and a trackball.  

The tablet is on the left (I am left handed with writing) and the trackball is 
on the right (I use a mouse with my left hand).





From: Krystal R.Higgins <[EMAIL PROTECTED]>
To: [EMAIL PROTECTED]
Sent: Tuesday, November 4, 2008 8:04:01 PM
Subject: Re: [IxDA Discuss] question for tablet pros -- where do you use it?

I also keep it in place of my mousepad, to the right.  However, I have
it on a tray that is slightly higher than my keyboard, so that I can
swing it over the right-side number keys (since I don't use those).

It took about 3 months to get used to it, but I had a motive--elbow
tendinitis from using a mouse for so long :)  So the benefits
outweighed the learn time.

Cheers!


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=35253



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Re: [IxDA Discuss] Office 2007 in 2006, two years later

[Martin]

This doesn't take into account users in most corporate environments, who
will get their software upgraded when the company sees fit, whether they
like it or not.

Cheers,

Martin Polley
Technical writer, interaction designer
+972 52 3864280
Twitter: martinpolley



On Tue, Nov 4, 2008 at 2:39 PM, Jose E. <[EMAIL PROTECTED]> wrote:

> The "new" products are always used by "new" users; that means the
> users that are right now working their way on Office 2003 will stay
> there till something happens; like change their PCs or Macs.
> ...
>

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[IxDA Discuss] FOWD08 and Phizzpop

[Ricardo Grzeca]

I took some pictures of the agencies work for the phizzpop challenge  
(an interactive/social/virtual learning environment developed using  
Expression Studio) .

http://www.flickr.com/photos/[EMAIL PROTECTED]/sets/72157608675424358/

Sorry about the quality, but I wasn't using a tripod :/

Cheers.

Ricardo Grzeca

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Re: [IxDA Discuss] In the Event of My Death

[John Romano]

My company is putting together a panel submission for SXSW. If you
think this topic deserves more attention, check it out:

http://panelpicker.sxsw.com/ideas/view/1359



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=35136



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Re: [IxDA Discuss] New Paradigm in Operating Systems

[Andy Polaine]

Jose,

I did write something about this a while back, I just remembered: 
http://www.polaine.com/playpen/2007/06/12/leopard-death-of-the-application/

I thought Quicklook was/is interesting for some of the reasons you  
mentioned. It's about tasks rather than applications. In the blog post  
I talked about the idea of an app only opening up the parts it needs  
to deal with the object at hand rather than the entire thing. Of  
course the potential here is that the ongoing experience of using the  
app is sluggish rather than waiting for a bit and then using it  
(although with some current apps you get both - e.g. Office and Adobe  
apps). In that sense, it's the parts of the app that are 'in the  
cloud' and would be analogous to gears or some similar desktop/online  
hybrid set-ups. Or, indeed, thin client terminals, which is what cloud  
clients used to be called in the 70s.


I'm not entirely sure I believe myself in that article though. One of  
the reasons is that applications, on a user-expectation and workflow  
level, bundle up actions and tasks, usually for good reason. The  
danger with splitting everything up is that it all just becomes a mess  
in terms of any UI or UX integration. Of course, when it works, it can  
be great. It's hard to imagine that not all that long ago dragging and  
dropping things like addresses or files across different applications  
just was impossible. We're already working in very object oriented  
ways with most operating systems.


I think you're already seeing a lot of this anyway - it's possible to  
Tweet, IM, SMS, call or e-mail my expenses, for example, to Freshbooks  
via Xpenser and pretty much any web service with a decent API is open  
to this. But that's all about integration and interface redundancy  
(i.e., there are many ways to do the same thing, depending on the  
context).


In the end, we're always going to need an interface of some kind.  
Operating systems are, at a fundamental level, not just the nuts and  
bolts of running a computer, but a style guide for interactions.  
That's something that can fall apart and look and feel awful (Windows)  
when there is nothing to hang it on. I'm not sure that task oriented  
operating systems are anything new - I know we use apps a lot, but  
there already is an awful lot of crossover between them as well as  
integration into the OS. It feels to me like the cloud is another  
networking paradigm buzzword more than a change in interface.


Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

http://playpen.polaine.com
http://www.designersreviewofbooks.com
http://www.omnium.net.au
http://www.antirom.com




On 4 Nov 2008, at 04:30, Jose E. wrote:


I agree with you Andy, the iPhone is one of the best "always
connected" devices right now, and the complete OS is designed to
that purpose.

But, I'll like to drive attention to how "integrate" the cloud
services like twitter, flickr, facebook or linkeding or [insert
favorite web app here]; as part of the operating system.

Out there are a bunch of "desktop" applications (mostly developed
in Adobe AIR) that bring some of the "cloud" to the desktop... but
nothing really disrupting.

I will like to see some approach integrating this services right into
the operating system, with the possibilities to interact with them
from the OS.

Touch and Multi-touch are popular on Mobile Devices right now, but
they are still niche on the desktop and laptop market. In other hand
the plethora of netbooks (read Eee-PC, Acer One, etc) released
lately, is having a huge success, mostly cause their price; are
lacking of such "integrated" functionality with the web.

The main problem I see with the OSs today, is  they are "Application
Oriented", maybe is time to start to think in some "Task Oriented"
environments.



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Re: [IxDA Discuss] Office 2007 in 2006, two years later

[USABILITY MEDIC]

A classic menus add in?  I guess I missed that email. Can someone  
please forward again?


The absence of an ability for advanced, 17 year-users to elect to use  
the interface that they are familiar with is my biggest issue.


Years ago, when Lotus moved from a command-based interface to a GUI  
interface, users had the ability to easily invoke the old command  
structure. This enabled us to maintain our productivity when that was  
critical and learn the new interface at our own pace...and to decide  
for ourselves which worked best for us for whicht tasks.


The fact that a similar, simple mechanism was not built into Office  
2007 was a blatant disregard for the existing user base. My  
productivity went down in excess of 25%.


One of my most memorable examples is the Paste Special function (while  
using Excel).  I am an avid user of keyboard shortcuts for the most  
common features. Thus, when I paste (regular paste), I use the  
keyboard shortcut. So, there would be no reason for me to take notice  
of a Paste button for 99% if my paste needs.


However, I needed to use Paste Special one time and I know there is no  
keyboard shortcut for it so I needed go to into the Paste realm and  
find it within there.


It took my about 7 minutes. Once I found it I thought, "People would  
think I'm an idiot for not seeing that big button.".  But here's why I  
looked at everything else but that button.


The first of the 2007 products I was exposed to was Outlook. In  
Outlook, I noticed a new, big Send button. "Ok that makles sense.", I  
thought.


But in Excel, a program that I know to also have a Send capability,  
that same button, in that same position, means Paste.  So, I  
completely overlooked it thinking it was a Send button and went on a  
wild goose chase.


Microsoft is too big of an organization to not take their huge, long- 
standing, user base's needs into serious consideration when embarking  
on such a massive change.


My 2 cents... Or was that $20 worth? :)

Thanks for anyone that can toss me the quickest link to the add in.

Sent from my iPhone

On Nov 2, 2008, at 12:31 PM, Yohan Creemers <[EMAIL PROTECTED]> wrote:


I like the fact that Microsoft dared to change the interface so
rigorously. The old interface with menus and toolbars wasn't perfect
either.
I guess that the ribbon is helping new and even intermediate users.
But as a expert user I'm missing the fast overview a classic menu
offers. I think the ribbon is a good concept, but too rigidly applied
in the case of Office 2007. Some of the functions, like the advanced
paragraph properties, don't fit within the concept and require a
different interface design.

I would say that it's possible to combine the benefits of the ribbon
with the benefits of a classic menu.

By the way: Jan, thanks for the link to Classic Menus Add In...

- Yohan



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=35167



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Re: [IxDA Discuss] question for tablet pros -- where do you use it?

[Jose E .]

I'm using my Wacom on the the same position my mouse used to be,
actually I don't use the mouse anymore. But I don't draw things on
the tablet.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=35253



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Re: [IxDA Discuss] Office 2007 in 2006, two years later

[Jose E .]

The "new" products are always used by "new" users; that means the
users that are right now working their way on Office 2003 will stay
there till something happens; like change their PCs or Macs.

The new users like the young people that will enter in college this
year will be using Office 2007 and will be happy with it.

@Lois: Your users will be using the old versions of your product till
they feel the need to change; and when that happens they have to learn
the new UI.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] New Paradigm in Operating Systems

[Jose E .]

I agree with you Andy, the iPhone is one of the best "always
connected" devices right now, and the complete OS is designed to
that purpose.

But, I'll like to drive attention to how "integrate" the cloud
services like twitter, flickr, facebook or linkeding or [insert
favorite web app here]; as part of the operating system.

Out there are a bunch of "desktop" applications (mostly developed
in Adobe AIR) that bring some of the "cloud" to the desktop... but
nothing really disrupting.

I will like to see some approach integrating this services right into
the operating system, with the possibilities to interact with them
from the OS.

Touch and Multi-touch are popular on Mobile Devices right now, but
they are still niche on the desktop and laptop market. In other hand
the plethora of netbooks (read Eee-PC, Acer One, etc) released
lately, is having a huge success, mostly cause their price; are
lacking of such "integrated" functionality with the web.

The main problem I see with the OSs today, is  they are "Application
Oriented", maybe is time to start to think in some "Task Oriented"
environments.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Agile & UX

[Steven Webster]

So the methodology (I actually mentioned it on a previous post on this list) we 
use within Adobe Consulting, is all about harmonizing the perceived tensions 
that exist between user-centered design and agile methods (we use SCRUM/XP) so 
that "build the right thing" and "build things right", so that design-thinking 
leads and technology and platforms follow.

Our "3D" (Discover, Define, Deliver) approach can be summarized as:

Discover - "build the right thing"

Huge focus in discovery on UCD exercises, ethnography, user interviews, 
experience audits, and all manner of UX insights being gathered.  This is in 
addition to insight gathering around business goals (success criteria, 
stakeholder identification, ROI objectives, business context, etc) and 
technology landscape.  There's nothing "Agile" happening yet; we're setting 
ourselves up for future agile delivery success.

Define - "build the right thing and build things right"

In define, we'll undertake the planning activities of agile - writing 
user-stories (using personas from discovery as the actors for user-stories is 
helpful) and estimation of user-stories.  However, during define we will do the 
big-thinking about the UX; we'll focus on information architecture for the 
overall application, we'll create wireframes and visual language and visual 
design, we'll create our choreography specs (for Rich Internet Applications, we 
design with time and motion also; there's a z-axis as well as an x- and y-axis 
to think about).   What we find is that "design informs requirements, and 
requirements inform design", so it's critical that before we complete story 
writing, we're doing the innovative big-thinking, informed by our "Discover 
insights" around UX and business goals, and creating and advocating the 
user-experience.  That will in turn inform our requirements gathering process.

Agile often advocates "epics, themes and stories", and we find that design work 
can often be undertaken at the theme-level; the UX team have broad-requirements 
understanding and deep user-insight, to be able to propose innovative 
user-experiences without yet being at the story level of detail (ie the 
username will be an email address and password will be between 6 and 8 
characters; that's perhaps a technical/business requirement, but it's more 
detail than necessarily needed for innovative design).  It's only as we move 
into iterations/sprints that we need to really lock on the pixel-level detail 
in the UX.

So we close out define with all of our stories for a release, with high-level 
IA and UX for the entire release, and with more detailed user-experience for 
the initial iterations/sprints of development, at the high-fidelity pixel-level 
design and with the choreography and motion design nailed (indeed pixel-level 
comps and choreography deeply impact the estimates/points assigned to a story 
during iteration and release or sprint planning/backlog prioritization).

Deliver - "build things right"

Deliver is agile development.  Stories are planned into 2-3 week 
iterations/sprints.  A story is not available for development unless:

* It is estimated
* User-experience design at pixel- and choreography-level is in place for the 
story
* Customer/Acceptance tests are in place for the story

An anti-pattern that we've found, is that if UX is being undertaken in parallel 
to development, our velocity tails off (our ability to realize business value 
over time) dramatically.  That's why it's so critical that the UX team are 
ahead of the development team by several iterations; and the more UX work that 
can be undertaken during define, during elaboration of stories, the more likely 
we are to sustain implementation pace (velocity) because estimates include the 
complexity of implementing the UX.

I also find "Sprint 0" or "Iteration 0" to be an anti-pattern; the aim of an 
iteration or sprint is to allow a customer to prioritise features according to 
business value, and to measure the pace (velocity, burn down) that we deliver 
that business value at, as a measure for the future pace of how we'll continue 
to deliver business value.  If we undertake a Sprint 0 where the activities are 
not software delivery activities (ie doing UX work, or doing installation of 
software/environment/etc) then we're not measuring anything of worth, with 
which to project our velocity for future iterations.  It's a pedantic point, 
but if we're sprinting, then we should be able to measure our speed over a 
distance as a gauge of how much further we might run over the same time.

I think for this list, the experience I'd most share is that in our methodology 
described above:

Discover is where the magic happens; that's where we are unlikely to unlock and 
discover the insights that will lead to the "soul" or the "spark" of the 
user-experience.

Define is where the most effective products are designed; but if and only if we 
have a highly-collaborative technology and user-experience 

Re: [IxDA Discuss] UCD process diagrams

[Rutger van Dijk]

At our company we used the UCD poster from Namahn (company from
Belgium). 

http://www.namahn.com/resources/poster.htm



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Agile & UXD

[Navid Sadikali]

At my company I observed that

- Agile helped the develpment team's motivation as they worked in smaller
timeblocks, did less each timeblock, and had something to show at the end of
each timeblock.  Further, they did implement the idea of "paired
programming" which counter to their ideas before doing it, was actually more
fun and helped people bounce ideas of each other.  I think the
reorganization and focus (morning meetings) helps the dev teams cohesion.

- Agile did nothing to help design and make a product closer to the user's
needs.  The teams often drove themselves around preexisting designs we had,
and weren't too concerned about making each "sprint" verified/tested by a
user.   Basically, the Agile sentiment to "discover the product to build
along the way as you build and iterate it" pretty much did not pan out (no
matter if you think this infeasible, practically it was not viable to have
that much customer interaction).  Nobody called users or even had major
concerns about deeply understanding them, and nobody suddenly had epiphanies
with the little user feedback we did get.  In fact, a little so-so
feedback can actually be demotivating because as you know users can't
envision the final thing, and may be indifferent to something that is very
close to a major innovation but needs some quirks ironed out.

Design was just as essential, and needed to be more responsive to the way
development chunked and tackled work.

Navid

On Mon, Nov 3, 2008 at 4:50 PM, Jessica Petersen <[EMAIL PROTECTED]>wrote:

> What are your experiences in an agile environment? What has worked for
> you and what hasn't?
>
>
>

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Re: [IxDA Discuss] Inaugural Meetup for New Mexico Local Group -- November 19th

[David Mahan]

Word on the street is that there is a health 'gaggle' of people
coming to this.  I work with Kevin and am definitely looking forward
to meeting other folks from the area interested in IxD.

If you're coming, I'll see you there!

David


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Re: [IxDA Discuss] [Plug] How to be UX Team of One - November 12

[Kaleem]

Leah's seminar is highly recommended. 

Her "How to be UX Team of One" presentation was so popular at the
2008 IA Summit in Miami that she had to give the talk 3 times due to
overwhelming demand, each time to a full house.

Don't say that nobody told you.



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Designing Social Interactions

[Gladstone]

The argument for downplaying the role of the tech issues in the whole
discussion about social interaction design brought to my memory some
words put out by Theodore Roszack back in the eighties, basically
that the essence of the progress in culture and human communications
didn%u2019t coincide with the progress in information technology.
Quoth the aforementioned:

%u201CAny kind of experience %u2014 even %u2018inner experience%u2019
not induced by external stimuli %u2014 may initiate cognitive
processes leading to changes in a person%u2019s knowledge. Thus
knowledge/ideas can be acquired without new information being
received. Understanding an idea means knowing the peculiar sources of
inspiration of those who created and championed it, their
vulnerabilities, and blind spots.%u201D

I don%u2019t know if current social interaction tools are humane to
the point we can make that journey through another mind in the light
of other ideas, including some that we have fashioned from ourselves
from our own experience. Roszack also stresses the complex interplay
between experience, memory, and ideas, which is the basis of all
thoughts. Take experience here to mean the /stream of life/ as it
molds personality from moment to moment, not the empiricist
equivalent of mere information entries.

%u201CWe don%u2019t normally collect much experience of this sort.
The turbulent stream passes into memory where it settles out things
vividly remembered, half remembered, mixed, mingled, compounded. From
this compost of rememberd events, we somehow cultivate our private
garden of certainties and convictions, our rough rules-of-thumb, our
likes and dislikes, our intuitions and articles of faith.%u201D

Then human memory, the key factor here, is fluid, wavelike, drawn
from private fantasies we hardly admit to ourselves, not separable
labeled items subject to total recall. The ingredients of a lifetime
mix and mingle to produce unanticipated flavors, and just in the
right circunstance a single residue bubbles up into a well-formed
insight about life, an idea/knowledge. None of this is data
processing. It%u2019s the give and take of dialogue between two
minds, each drawing upon its own experience.

Weblog: http://maverickmath.site90.net/blog/
Twitter: maverickmath


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Agile & UXD

[ELISABETH HUBERT]

I agree with Kim in the sense that as the UX expert you should be
involved throughout the entire project probably heavily up front and
heavily during QA. I also agree that you may tend to be more of a
business representative and I think this stems from the UX individual
understanding best the high level strategy. This is again important to
have and important to keep in mind, and you are usually the only one
doing that.



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Re: [IxDA Discuss] Refiltering search results - immediate vs manual reload

[Will Evans]

"If you do as Will as suggested and make it automagic (?) you are likely
going to radically increase the volume of server calls."

It does depend on the size of a particular results set, but if N (results
set), is less than X, where Y has 10 (Foo) attributes, and you can load that
set all into browser memory - or at least a good portion of it (Bar), and
once loaded, use ajax to load the rest into memory (Bar+Z), then you can
sort/filter without additional calls. If results set includes images, make
them very small (under 2K each) or response will get foobared.

On Wed, Nov 5, 2008 at 8:27 AM, mark schraad <[EMAIL PROTECTED]> wrote:

> Where the data comes from can also make a difference. SOme API's will only
> serve the subset (filtered) data selection which makes it nearly impossible
> for the user to then expand the search unless you parse that out of the
> previous query or do some sort of cache reconciliation. If you do as Will as
> suggested and make it automagic (?) you are likely going to radically
> increase the volume of server calls.
>
> Most faceted search systems are single link oriented to keep things simple
> (and sometimes SEO optimized). As an example... they will show price range
> as $1-25, <50, <100, and <250... so as to avoid the arbitrary cutoffs and
> multi-selects. If you do a check box solution for multi-select you will
> likely find yourself contemplating a user perception issue - that being
> search vs filtering. In other words... are we, going out to find these
> things...  or subtracting what we do not want from the everything set of
> options. I hope that makes sense... I need my second cup of coffee.
>
> Mark
>
>
>
> On Nov 5, 2008, at 8:09 AM, Will Evans wrote:
>
>  1. automagic, not triggered by button
>> 2. Do NOT use checkboxes for filtering - multiple checkboxes test very
>> poorly for filtered navigation on search results and you run into
>> cognitive
>> dissonance b/c people expect them to mean OR but when implemented, they
>> tend
>> to mean AND, which stems mostly from people's ignorance of boolean logic,
>> but you can't make a dumb person think.
>>
>> On Wed, Nov 5, 2008 at 7:29 AM, Kordian Piotr Klecha <[EMAIL PROTECTED]
>> >wrote:
>>
>>  We are working on some usability guidelines for an online shop, namely -
>>> for
>>> filtering search results in this shop.
>>>
>>> On the results page user gets list of products passing criteria, and the
>>> filter box on the top.
>>>
>>> Filter box consists of currently selected criteria's list and sub-boxes -
>>> there is list of available selections with checkboxes in every one. The
>>> goal
>>> is - of course - to allow user change current filtering pattern to
>>> better-suiting.
>>>
>>> It looks like this:
>>>
>>> http://interaktywnosc.pl/temp/filtering.png
>>>
>>> (some of checkboxes in left list and the one inside orange border should
>>> be
>>> checked - they are not because it's just sketch, not working prototype)
>>>
>>> The question is: should re-filtering be triggered by manual pressing
>>> "Refilter" button (not shown on the image) or automatically, on change
>>> any
>>> checkbox' state. The second option is more comfortable for the user - but
>>> makes a problem with changing more than one criteria in the same time.
>>> For
>>> example - adding Canon AND "101-500 PLN" options needs two automatic
>>> reloads.
>>>
>>> Orange-border box is someone's proposal - in this option unchecking
>>> checkbox
>>> does not start automatic reload; using orange cross on the right - does.
>>>
>>> In my opinion - this duplication is very confusing and not acceptable.
>>>
>>> I will be grateful for any opinion and (especially) pointing best
>>> solutions.
>>> 
>>> Welcome to the Interaction Design Association (IxDA)!
>>> To post to this list ... [EMAIL PROTECTED]
>>> Unsubscribe  http://www.ixda.org/unsubscribe
>>> List Guidelines  http://www.ixda.org/guidelines
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>>>
>>>
>>
>>
>> --
>> ~ will
>>
>> "Where you innovate, how you innovate,
>> and what you innovate are design problems"
>>
>>
>> -
>> Will Evans | User Experience Architect
>> tel: +1.617.281.1281 | [EMAIL PROTECTED]
>> aim: semanticwill
>> gtalk: semanticwill
>> twitter: semanticwill
>> skype: semanticwill
>>
>> -
>> 
>> Welcome to the Interaction Design Association (IxDA)!
>> To post to this list ... [EMAIL PROTECTED]
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>> List Help .. http://www.ixda.org/help
>>
>
> 
> Welco

Re: [IxDA Discuss] Refiltering search results - immediate vs manual reload

[mark schraad]

Where the data comes from can also make a difference. SOme API's will  
only serve the subset (filtered) data selection which makes it nearly  
impossible for the user to then expand the search unless you parse  
that out of the previous query or do some sort of cache  
reconciliation. If you do as Will as suggested and make it automagic  
(?) you are likely going to radically increase the volume of server  
calls.


Most faceted search systems are single link oriented to keep things  
simple (and sometimes SEO optimized). As an example... they will show  
price range as $1-25, <50, <100, and <250... so as to avoid the  
arbitrary cutoffs and multi-selects. If you do a check box solution  
for multi-select you will likely find yourself contemplating a user  
perception issue - that being search vs filtering. In other words...  
are we, going out to find these things...  or subtracting what we do  
not want from the everything set of options. I hope that makes  
sense... I need my second cup of coffee.


Mark


On Nov 5, 2008, at 8:09 AM, Will Evans wrote:


1. automagic, not triggered by button
2. Do NOT use checkboxes for filtering - multiple checkboxes test very
poorly for filtered navigation on search results and you run into  
cognitive
dissonance b/c people expect them to mean OR but when implemented,  
they tend
to mean AND, which stems mostly from people's ignorance of boolean  
logic,

but you can't make a dumb person think.

On Wed, Nov 5, 2008 at 7:29 AM, Kordian Piotr Klecha  
<[EMAIL PROTECTED]>wrote:


We are working on some usability guidelines for an online shop,  
namely -

for
filtering search results in this shop.

On the results page user gets list of products passing criteria,  
and the

filter box on the top.

Filter box consists of currently selected criteria's list and sub- 
boxes -
there is list of available selections with checkboxes in every  
one. The

goal
is - of course - to allow user change current filtering pattern to
better-suiting.

It looks like this:

http://interaktywnosc.pl/temp/filtering.png

(some of checkboxes in left list and the one inside orange border  
should be
checked - they are not because it's just sketch, not working  
prototype)


The question is: should re-filtering be triggered by manual pressing
"Refilter" button (not shown on the image) or automatically, on  
change any
checkbox' state. The second option is more comfortable for the  
user - but
makes a problem with changing more than one criteria in the same  
time. For

example - adding Canon AND "101-500 PLN" options needs two automatic
reloads.

Orange-border box is someone's proposal - in this option unchecking
checkbox
does not start automatic reload; using orange cross on the right -  
does.


In my opinion - this duplication is very confusing and not  
acceptable.


I will be grateful for any opinion and (especially) pointing best
solutions.

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--
~ will

"Where you innovate, how you innovate,
and what you innovate are design problems"

-- 
---

Will Evans | User Experience Architect
tel: +1.617.281.1281 | [EMAIL PROTECTED]
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill
skype: semanticwill
-- 
---


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Re: [IxDA Discuss] Refiltering search results - immediate vs manual reload

[Will Evans]

1. automagic, not triggered by button
2. Do NOT use checkboxes for filtering - multiple checkboxes test very
poorly for filtered navigation on search results and you run into cognitive
dissonance b/c people expect them to mean OR but when implemented, they tend
to mean AND, which stems mostly from people's ignorance of boolean logic,
but you can't make a dumb person think.

On Wed, Nov 5, 2008 at 7:29 AM, Kordian Piotr Klecha <[EMAIL PROTECTED]>wrote:

> We are working on some usability guidelines for an online shop, namely -
> for
> filtering search results in this shop.
>
> On the results page user gets list of products passing criteria, and the
> filter box on the top.
>
> Filter box consists of currently selected criteria's list and sub-boxes -
> there is list of available selections with checkboxes in every one. The
> goal
> is - of course - to allow user change current filtering pattern to
> better-suiting.
>
> It looks like this:
>
> http://interaktywnosc.pl/temp/filtering.png
>
> (some of checkboxes in left list and the one inside orange border should be
> checked - they are not because it's just sketch, not working prototype)
>
> The question is: should re-filtering be triggered by manual pressing
> "Refilter" button (not shown on the image) or automatically, on change any
> checkbox' state. The second option is more comfortable for the user - but
> makes a problem with changing more than one criteria in the same time. For
> example - adding Canon AND "101-500 PLN" options needs two automatic
> reloads.
>
> Orange-border box is someone's proposal - in this option unchecking
> checkbox
> does not start automatic reload; using orange cross on the right - does.
>
> In my opinion - this duplication is very confusing and not acceptable.
>
> I will be grateful for any opinion and (especially) pointing best
> solutions.
> 
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ... [EMAIL PROTECTED]
> Unsubscribe  http://www.ixda.org/unsubscribe
> List Guidelines  http://www.ixda.org/guidelines
> List Help .. http://www.ixda.org/help
>



-- 
~ will

"Where you innovate, how you innovate,
and what you innovate are design problems"

-
Will Evans | User Experience Architect
tel: +1.617.281.1281 | [EMAIL PROTECTED]
aim: semanticwill
gtalk: semanticwill
twitter: semanticwill
skype: semanticwill
-

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Re: [IxDA Discuss] looking for an article

[Mark Schraad]

Thanks Andreas... Bill's book is great. I just don't think the
audience will read it. I am hoping for a 1-3 page article.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Agile & UX

[Adrian Howard]

On 4 Nov 2008, at 20:58, Elizabeth Whitworth wrote:
[snip]

It would be great to hear the experiences of others on this list in
resolving design and agile methods.

[snip]

The biggest change I've noticed in my own behaviour was a move away  
from producing "documentation" in the form of hi-fi wireframes,  
prototypes, etc. - instead spending much more time in conversation  
with individuals/groups, producing lo-fi prototypes, and explaining  
the "whys" behind decisions face to face with the team.


Much more of a UX educational/evangelist role than I was previously  
used to.


I think somebody already mentioned Jeff Patton's article on emerging  
best practices - most of which agree with my experiences:


http://agileproductdesign.com/blog/emerging_best_agile_ux_practice.html

The main difference in my personal experiences is I find as much need  
for UX input on the developer side of agile teams as on the customer /  
product owner side. For me I find it more of a bridging role.


The abstractions we create in the design need to run through into the  
code that's built. This is especially important in agile teams when  
the design->implementation cycle is so short it can go quickly off the  
rails if folk aren't keeping an eye on those issues. Having more UX  
experience on the dev side helps a hack of a lot here - hence me  
spending more time doing educational/evangelism.


Possibly that's just my personal experience speaking since I've got  
got a pretty heavy development background myself - but I've seen  
problems when the UX folk have just kept on the customer side.


Cheers,

Adrian

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Re: [IxDA Discuss] Agile & UX

[Adrian Howard]

On 4 Nov 2008, at 21:24, Robert Hoekman Jr wrote:


My experience is very similar to Elizabeth's, except we spent about 8
weeks on "sprint 0" when we built the groundwork for our core
product.


Much has been said on this list about Agile and UX already, so I  
won't get

into it. I just wanted to say one thing:

You two are incredibly lucky. I never came even close to getting an  
8-week
Sprint 0 in Agile environments. I was lucky if I had 3 days advance  
notice
that I'd be starting work with a dev team on a new app, and even  
luckier if

that team hadn't already started back-end development based on shaky
assumptions.


Or possibly you've been unlucky?

(at least I've been fortunate enough to have agile/ux experiences much  
more like Elizabeth's)


Adrian

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[IxDA Discuss] Refiltering search results - immediate vs manual reload

[Kordian Piotr Klecha]

We are working on some usability guidelines for an online shop, namely - for
filtering search results in this shop.

On the results page user gets list of products passing criteria, and the
filter box on the top.

Filter box consists of currently selected criteria's list and sub-boxes -
there is list of available selections with checkboxes in every one. The goal
is - of course - to allow user change current filtering pattern to
better-suiting.

It looks like this:

http://interaktywnosc.pl/temp/filtering.png

(some of checkboxes in left list and the one inside orange border should be
checked - they are not because it's just sketch, not working prototype)

The question is: should re-filtering be triggered by manual pressing
"Refilter" button (not shown on the image) or automatically, on change any
checkbox' state. The second option is more comfortable for the user - but
makes a problem with changing more than one criteria in the same time. For
example - adding Canon AND "101-500 PLN" options needs two automatic
reloads.

Orange-border box is someone's proposal - in this option unchecking checkbox
does not start automatic reload; using orange cross on the right - does.

In my opinion - this duplication is very confusing and not acceptable.

I will be grateful for any opinion and (especially) pointing best solutions.

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Re: [IxDA Discuss] question for tablet pros -- where do you use it?

[Andy Polaine]

I had bad RSI a few years ago and trained myself to use the mouse with  
my left hand. My tablet is to the right of my keyboard (I can't draw  
left-handed, but mousing is easy).


When in more intensive use, I do the prop-the-keyboard-up move and  
usually us it directly in front of me, though I still find I cramp my  
hand up unnaturally with it sometimes because I have it one-to-one  
mapped to the screen.


Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
Education Futures

Twitter: apolaine
Skype: apolaine

http://playpen.polaine.com
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http://www.omnium.net.au
http://www.antirom.com


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