Re: [IxDA Discuss] Preferences to show the number of items to display per page

2009-09-28 Thread JC H
I haven't used both types before.  But my opinion is that it
generally is not a good idea to show specific list to show different
number of items if the items in the list is changing constantly.  For
example, logs.  

If your goal is to have users quickly find items in a pagination
design, the best way I've found is to design a good filter/search
feature.  A good filter design can help user identify exactly what
kind of list they want to see, and customize to their liking at
anytime.  If you want to go even more advanced, you can allow user to
save their customize filter.




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Exploring the Magic of Design

2009-09-28 Thread Jim Drew


On Sep 27, 2009, at 5:30 PM, Steve Baty wrote:


So you're thinking of magic in the Arthur C. Clarke sense of any
sufficiently advanced technology (or service)...?



But don't forget the corollary: Any sufficiently analyzed magic is  
indistinguishable from science!


From the massively fantastic (and 2009 Hugo Award-winning) webcomic,  
Girl Genius:

http://www.girlgeniusonline.com/comic.php?date=20081205


-- Jim


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Re: [IxDA Discuss] Input needed for courses in Design for Security

2009-09-28 Thread Arjan Haring
Hi, 

Thanks for the excellent feedback.

@Jodah: I didn't know we have slums here in Holland. ;-) But I will
look into it, would be nice to invite one of the researchers to one
of the classes. 
And thanks for pointing out the tipping point (no punch intended).
After reading Blink! I stay away from Gladwell's books because IMHO
he loses sight of science in his love for anecdotes. Nevertheless I
would like to see if I can use this anecdote for spicing up the
classes.

@Adrian: Just joined the list. Thanks!

@Dana: Wow. That would be very cool, please keep me posted. And I
have just asked O'Reilly to sent me a desk copy of Security and
Usability. Looks like a great to book to use for my classes.

@William: Thanks, it indeed is my intention to put the user in to the
equation of security technology. 

Great way to start on IxDA. If you have more thoughts. 

Please let me know. I appreciate all the help I can get. 

 


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Re: [IxDA Discuss] UX'ers on Twitter?

2009-09-28 Thread Shivan Kannan
Thanks for the list. I don't know if you are God or a common man in
the UX list. But I know you are a human UXer like me :) I personally
am happy to get connected with UXers who have similar interests as
me.

The internet for information and connectivity has evolved into
something great that it is aiding the continuing evolution of
mankind, and those who lag behind will be looked as how we see
tribals/primitives today! - Shivan


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[IxDA Discuss] Call for speakers!

2009-09-28 Thread christine chastain
Apologies for any cross posting...
http://www.esomar.org/index.php/global-healthcare-2010-overview.html

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[IxDA Discuss] Unusable things

2009-09-28 Thread Catherine Ryan
OK - so we work in the world of digital. Here the affordance is a
perceived one. But what about our real lives?

Here's the thing - I want to start a list of unusable real life
things

1. Elevator buttons: when I press the wrong floor (which is quite the
frequent occasion in my uncaffienated state before 12pm) why can't I
unpress my mistake?

2. Toilet doors: why does one open in and the next out. Furthermore -
why wash your hands when you must touch germ-ridden door handles after
the fact? If there is ever a need to have automatic doors - here it
is.

3. Coffee cups without handles: OK - I'm a great lover of style and
aesthetics, however when it burns my hands off...I'd find it more
classy to have a handle and not have tears in my eyes from lifting my
beloved caffeine to my mouth.

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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Laura Schertler
I encounter something unusable every day! I think there should be a
community list that people can access and add/comment thereto.

On Mon, Sep 28, 2009 at 1:15 AM, Catherine Ryan cather...@barros.com.auwrote:

 OK - so we work in the world of digital. Here the affordance is a
 perceived one. But what about our real lives?

 Here's the thing - I want to start a list of unusable real life
 things

 1. Elevator buttons: when I press the wrong floor (which is quite the
 frequent occasion in my uncaffienated state before 12pm) why can't I
 unpress my mistake?

 2. Toilet doors: why does one open in and the next out. Furthermore -
 why wash your hands when you must touch germ-ridden door handles after
 the fact? If there is ever a need to have automatic doors - here it
 is.

 3. Coffee cups without handles: OK - I'm a great lover of style and
 aesthetics, however when it burns my hands off...I'd find it more
 classy to have a handle and not have tears in my eyes from lifting my
 beloved caffeine to my mouth.


 
 Reply to this thread at ixda.org
 http://www.ixda.org/discuss?post=46113

 
 Welcome to the Interaction Design Association (IxDA)!
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-- 
Laura L. Schertler

The role of the designer is that of a good host anticipating the needs of
their guest.

~Charles  Ray Eames

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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Peter Morville
Mark Hurst keeps a list under the this is broken label...

http://goodexperience.com/broken/

http://www.flickr.com/groups/65611...@n00/


Peter Morville
President, Semantic Studios
http://semanticstudios.com/
http://findability.org/

 


-Original Message-
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Laura
Schertler
Sent: Monday, September 28, 2009 9:24 AM
To: Catherine Ryan
Cc: disc...@ixda.org
Subject: Re: [IxDA Discuss] Unusable things

I encounter something unusable every day! I think there should be a
community list that people can access and add/comment thereto.

On Mon, Sep 28, 2009 at 1:15 AM, Catherine Ryan
cather...@barros.com.auwrote:

 OK - so we work in the world of digital. Here the affordance is a 
 perceived one. But what about our real lives?

 Here's the thing - I want to start a list of unusable real life 
 things

 1. Elevator buttons: when I press the wrong floor (which is quite the 
 frequent occasion in my uncaffienated state before 12pm) why can't I 
 unpress my mistake?

 2. Toilet doors: why does one open in and the next out. Furthermore - 
 why wash your hands when you must touch germ-ridden door handles after 
 the fact? If there is ever a need to have automatic doors - here it 
 is.

 3. Coffee cups without handles: OK - I'm a great lover of style and 
 aesthetics, however when it burns my hands off...I'd find it more 
 classy to have a handle and not have tears in my eyes from lifting my 
 beloved caffeine to my mouth.


 
 Reply to this thread at ixda.org
 http://www.ixda.org/discuss?post=46113

 
 Welcome to the Interaction Design Association (IxDA)!
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  http://www.ixda.org/unsubscribe List Guidelines 
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 .. http://www.ixda.org/help




--
Laura L. Schertler

The role of the designer is that of a good host anticipating the needs of
their guest.

~Charles  Ray Eames

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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread gMulder
un-pressing in the elevator is cool - in korea they have that. 


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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Adrian Howard


On 28 Sep 2009, at 06:34, gMulder wrote:


un-pressing in the elevator is cool - in korea they have that.


[snip]

Interesting. I did a web site for an elevator company and I talked  
about some usability stuff with one of their guys. Amongst other  
things they said that they generally didn't do this because many  
people press buttons repeatedly - and the toggling behaviour would  
cause more problems than it would solve.


I wonder why the difference.

Adrian

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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Maurice Carty
Why do they make/sell cars with speed limits over 220KM/h when the
maximum speed limit is 100KM/H. In Toronto getting caught going
20KM/H over the speed limit results in having your car towed and your
drivers license suspended.
So why do the sell cars that is 2-3 times the legal speed limit on
the freeways/highways, not to mention mid town urban/suburban driving
most as us do? Oh yeah, and they're planning to reduce the speed
limit, but I doubt the speedometer will change on the latest models
automobiles.

My 2 cents.



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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Stephen Holmes
Hi Catherine,

Fun post to read late at night here in OZ!

Usability didn't start with the web. Tactile products with usability
issues are generally designed by an Industrial Designer who is
generally trained to deal with these things, however they are often
designed by mechanical engineers who only seem to worry about if they
work or not; not necessarily how people interact with them - so blame
them ;-) TFIC.

(Disclaimer: I started my working life as an Industrial Designer and
have been dealing with usability issues in electronic control systems
for about 25 years now!)

1. Elevator buttons - I agree, however what stops somebody who
un-selects YOUR floor so that they go straight past yours to theirs?
Scenes of elevator rage - (pictures at 10!) Solve that one and
you'll be rich!

2. Toilet doors - here in Oz we don't have that issue - public
toilets at least have to push in - building regs. As for washing
hands, that is what a hand drier is for? Germs on door-handles is a
fallacy perpetuated by manufacturers of disinfectant creams and
toilet seat cover salespeople. Germs can't live that long outside a
host. 

3. Coffee cups without handles - perhaps there are some designers out
there having a bit of a laugh at everyones' expense (look at the
idiot using those cups that I designed that I designed to look good
but didn't bother testing properly), but maybe the real reason is
that some cups without handles have been designed to work well - I
have cups with a rubberized sleeve and no handles that work really
well. I have seen cheap knock-offs that look the same but will burn
you.

Now my bitch: 

4. Apple Mouse - admit it Steve Jobs - two buttons ARE okay on a
mouse. Just move one dude! ;-) TFIC

Stephen


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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Jennifer R Vignone
I think it just appeals to the sense of power that drives some people to buy 
such cars. It's a power, speed, control, 'I have something faster and more 
dangerous than you' thing to a degree. A car is an extension of some people's 
persona. For me, I go with the 'something I can leave on the street because no 
one would want to steal it' approach.



-Original Message-
From: discuss-boun...@lists.interactiondesigners.com 
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Maurice 
Carty
Sent: Monday, September 28, 2009 2:48 AM
To: disc...@ixda.org
Subject: Re: [IxDA Discuss] Unusable things

Why do they make/sell cars with speed limits over 220KM/h when the
maximum speed limit is 100KM/H. In Toronto getting caught going
20KM/H over the speed limit results in having your car towed and your
drivers license suspended.
So why do the sell cars that is 2-3 times the legal speed limit on
the freeways/highways, not to mention mid town urban/suburban driving
most as us do? Oh yeah, and they're planning to reduce the speed
limit, but I doubt the speedometer will change on the latest models
automobiles.

My 2 cents.



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=46113



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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread dave malouf
uh, here's my thought reading this thread.
1. it is always great to catalog failure. Scott Berkun in his
presentations talks about this a lot.

2. this feels thought a bit off. You start out basically saying as
a digital designer there is nothing I can do about this, but let's
create a list of issues with items I have no stake in their
creation.

a. we aren't all only digital designers (let's not thread on this
one. It's true, deal w/ it!)
b. complaining about stuff that you have no intention of helping with
feels well like whining. If you are only a digital designer but
your interest includes other areas, then learn the skills to do what
interests you instead of just complaining about it.

BTW, I want to 2nd @petermorville's inclusion of @MarkHurst's list
of This is Broken. Always a fun read!

-- dave


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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Bryan Minihan
Here are a few:

1.  Almost everything older than 2 years, these days, is unusable (see blog
post here: http://www.bryanminihan.com/blog/?p=75)

2. Thermostats:  A lot of people (everywhere I've lived) have both a heater
and AC.  Why can't thermostats automatically switch the heat on, and the AC
off without having to manually switch?  You can buy such a beast, but why
isn't it standard?

3. Air Registers:  Those clunky metal things on the floor with the
high-gloss thumb controls that only a professional X-box gamer can operate.
They don't block air when closed, and they shoot straight up when open.  

4. Outside Electric meters:  Why can't the danged thing just tell me how
much money I'm spending/wasting?

5. Smoke Alarms:  How hard would it be to make the hush button easier to
hit with a broomstick?  How many people have these things installed within
arm's reach?

6. Lawn Mower height controls:  Maybe it's just mine, but to change the
height of my lawn mower, I have to shift some impossibly gunked up slider on
all four wheels to the exact same position.  How about putting some numbers
on those dials, so I don't end up mowing an inverted ziggurat into my lawn.

7. Motion-sensing toilets:  Please add a pause button.  My 6 yo son is
afraid of loud toilets, and the only thing I can do is hold my hand over the
IR sensor until he leaves and plugs his ears.

Bryan Minihan
Phone: 919-428-4744
Email: bjmini...@gmail.com
LinkedIn: http://www.linkedin.com/in/bryanminihan
Resume: http://www.bryanminihan.com/resume.html
Web Portfolio:  http://www.bryanminihan.com/portfolio.html
Blog:  http://www.bryanminihan.com/blog/


-Original Message-
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of
Catherine Ryan
Sent: Monday, September 28, 2009 5:16 AM
To: disc...@ixda.org
Subject: [IxDA Discuss] Unusable things

OK - so we work in the world of digital. Here the affordance is a
perceived one. But what about our real lives?

Here's the thing - I want to start a list of unusable real life
things

1. Elevator buttons: when I press the wrong floor (which is quite the
frequent occasion in my uncaffienated state before 12pm) why can't I
unpress my mistake?

2. Toilet doors: why does one open in and the next out. Furthermore -
why wash your hands when you must touch germ-ridden door handles after
the fact? If there is ever a need to have automatic doors - here it
is.

3. Coffee cups without handles: OK - I'm a great lover of style and
aesthetics, however when it burns my hands off...I'd find it more
classy to have a handle and not have tears in my eyes from lifting my
beloved caffeine to my mouth.

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To post to this list ... disc...@ixda.org
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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Pierre Roberge
*Catherine said:
*3. Coffee cups without handles: OK - I'm a great lover of style and
aesthetics, however when it burns my hands *off...I'd find it more
classy to have a handle and not have tears in my eyes from lifting my
beloved caffeine to my *mouth.

I read somewhere that in China, cups don't have handles because if it's
too hot for your hands, it`s also too hot for your mouth!


Pierre Roberge
Customer Experience Manager, etfs
#2193
819.566.2901
www.etfsinc.com



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L'information transmise ne s'adresse qu'au particulier ou a l'organisme a qui 
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Elle peut contenir des renseignements de nature privilegiee et/ou 
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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Jack Moffett


On Sep 28, 2009, at 10:53 AM, Bryan Minihan wrote:

6. Lawn Mower height controls:  Maybe it's just mine, but to change  
the
height of my lawn mower, I have to shift some impossibly gunked up  
slider on
all four wheels to the exact same position.  How about putting some  
numbers
on those dials, so I don't end up mowing an inverted ziggurat into  
my lawn.


There are some mowers that have a better interface for this. The Black  
 Decker cordless electric mower, for example, allows you to adjust  
the height with one hand and shows the height on a gauge. All four  
wheels are adjusted evenly with a single control.


Best,
Jack


Jack L. Moffett
Senior Interaction Designer
inmedius
412.459.0310 x219
http://www.inmedius.com


If there's anything more annoying
than a machine that won't do what you want,
it's a machine that won't do what you want
and has been programmed to behave
as though it likes you.

   - Don Norman




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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Pierre Roberge
* Maurice said:
* Why do they make/sell cars with speed limits over 220KM/h when the
maximum speed limit is 100KM/H?

Acceleration?  ;-)


Pierre Roberge
Customer Experience Manager, etfs
#2193
819.566.2901
www.etfsinc.com



--
The information transmitted is intended only for the person or entity 
to which it is addressed and may contain confidential and/or privileged 
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L'information transmise ne s'adresse qu'au particulier ou a l'organisme a qui 
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Elle peut contenir des renseignements de nature privilegiee et/ou 
confidentielle. 
Toute utilisation non autorisee est interdite. 
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detruire.


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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread pauric
Catherine: I want to start a list of unusable real life things

Every design will have a subset of users who find it unusable.
There's no such thing as the perfect design.

Its part of the human condition to continuously add to our internal
list of things that peeve us as we get older.  Sharing that list is
fun but  as practitioners we should be taking a step back from our
individual self imposed qualification on what makes a 'good design'
and try to understand why something is the way it is.

As an aside, the next time you're panicking in the elevator to take
a pee because you drank too much coffee, remember everything is
pretty freakin amazing right now and a shit load better than it was
yesterday!
http://www.youtube.com/watch?v=-LkusicUL2s


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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread John Gibbard
I used to use pictures of 'real life interaction design' in my
presentations to clients and colleagues to explain what it is I do.
I've always used analogies to explain things and showing something
broken/unusable is great. But, in order to put a positive spin on
things when problems have been solved by design in the real world
I've been tracking some of the 'IA around us' (
http://thisisia.tumblr.com/ ) feel free to contribute.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] UX'ers on Twitter?

2009-09-28 Thread pauric
Jared: Personally, I wouldn't want to be on any list that would
have me as a member.

Is that your way of saying you're going to work at Yahoo! Inc?


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread mark schraad
I want all of it. The good, the bad, the lame, the arrogant, simple minded,
the pedantic, the long winded and the short snarkiness. This forum is about
throwing your views out there. There are some week, some months even that I
don't have time to respond to anything... other days I have a (seemingly
valuable in my own mind anyway) take on every topic. It's a forum for
discussion for God's sake... speak and be heard. Even if your idea or your
take gets ripped to shreds... you'll have shared your thoughts and likely
learned something. Odds are someone else has as well. Approach this list
like a video game addict - where in every single game you get defeated...
but come back for another game. I have the option to read or not - to reply
or not. I can choose full messages or dailies or nothing. Bring it and bring
it all.
Mark



On Mon, Sep 28, 2009 at 5:27 AM, John Gibbard j...@smorgasbord-design.co.uk
 wrote:

 I used to use pictures of 'real life interaction design' in my
 presentations to clients and colleagues to explain what it is I do.
 I've always used analogies to explain things and showing something
 broken/unusable is great. But, in order to put a positive spin on
 things when problems have been solved by design in the real world
 I've been tracking some of the 'IA around us' (
 http://thisisia.tumblr.com/ ) feel free to contribute.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=46113


 
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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Charles B. Kreitzberg
I recently stayed in a suite hotel (bedroom and kitchen) where I found this
refrigerator. 

http://www.flickr.com/photos/14179...@n02/

The door is hinged on the wrong side so that it is almost impossible to
unload a bag of groceries and annoying to unload for cooking because you
would need to remove an item and walk around the door to place on the
counter.

Refrigerators are generally built so that the door can be set to open either
way. This is just sloppy thinking.

I photographed it because I felt that it illustrated how a product can meet
functional requirements (e.g. there shall be a refrigerator in each room)
but still be unusable because the actual tasks and context of use are
ignored.

Charlie


Charles B. Kreitzberg, Ph.D.
CEO, Cognetics Corporation



-Original Message-
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Maurice
Carty
Sent: Monday, September 28, 2009 6:48 AM
To: disc...@ixda.org
Subject: Re: [IxDA Discuss] Unusable things

Why do they make/sell cars with speed limits over 220KM/h when the
maximum speed limit is 100KM/H. In Toronto getting caught going
20KM/H over the speed limit results in having your car towed and your
drivers license suspended.
So why do the sell cars that is 2-3 times the legal speed limit on
the freeways/highways, not to mention mid town urban/suburban driving
most as us do? Oh yeah, and they're planning to reduce the speed
limit, but I doubt the speedometer will change on the latest models
automobiles.

My 2 cents.



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=46113



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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread mark schraad
my bad... this posted to the wrong conversation.

On Mon, Sep 28, 2009 at 1:50 PM, mark schraad mschr...@gmail.com wrote:

 I want all of it. The good, the bad, the lame, the arrogant, simple minded,
 the pedantic, the long winded and the short snarkiness. This forum is about
 throwing your views out there. There are some week, some months even that I
 don't have time to respond to anything... other days I have a (seemingly
 valuable in my own mind anyway) take on every topic. It's a forum for
 discussion for God's sake... speak and be heard. Even if your idea or your
 take gets ripped to shreds... you'll have shared your thoughts and likely
 learned something. Odds are someone else has as well. Approach this list
 like a video game addict - where in every single game you get defeated...
 but come back for another game. I have the option to read or not - to reply
 or not. I can choose full messages or dailies or nothing. Bring it and bring
 it all.
 Mark



 On Mon, Sep 28, 2009 at 5:27 AM, John Gibbard 
 j...@smorgasbord-design.co.uk wrote:

 I used to use pictures of 'real life interaction design' in my
 presentations to clients and colleagues to explain what it is I do.
 I've always used analogies to explain things and showing something
 broken/unusable is great. But, in order to put a positive spin on
 things when problems have been solved by design in the real world
 I've been tracking some of the 'IA around us' (
 http://thisisia.tumblr.com/ ) feel free to contribute.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=46113


 
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Re: [IxDA Discuss] Plurality of Voice

2009-09-28 Thread mark schraad
I want all of it. The good, the bad, the lame, the arrogant, simple minded,
the pedantic, the long winded and the short snarkiness. This forum is about
throwing your views out there. There are some week, some months even that I
don't have time to respond to anything... other days I have a (seemingly
valuable in my own mind anyway) take on every topic. It's a forum for
discussion for God's sake... speak and be heard. Even if your idea or your
take gets ripped to shreds... you'll have shared your thoughts and likely
learned something. Odds are someone else has as well. Approach this list
like a video game addict - where in every single game you get defeated...
but come back for another game. I have the option to read or not - to reply
or not. I can choose full messages or dailies or nothing. Bring it and bring
it all.
Mark



On Thu, Sep 17, 2009 at 3:08 AM, Bobert Bobowsky
bobertbobow...@gmail.comwrote:

 A lot students pass the duty to professional writers because they
 don't have the talent to write a respectable paper about plurality
 of voice in order that the reason why customers need to use
 plagiarism checking, but such people like creator don't do that.
 Thank you very much for the information






 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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 http://www.ixda.org/discuss?post=45693


 
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[IxDA Discuss] [JOB] User Experience/Product Designer - Brooklyn, NY - Wireless Generation

2009-09-28 Thread Dave VanEsselstyn
I'm posting a new User Experience/Product Designer position for Wireless
Generation and wanted to give IXDA'ers a brief taste of what we are looking
for.

Full details are available here: *
https://www.cytiva.com/wgen/details.asp?wgen1268
*
Wireless Generation is an innovative educational software company
headquartered in Brooklyn, New York.

* You'd become a part of a great design group and great company.  We are
tasked with designing software that helps educators do their jobs
effectively, and are consistently faced with incredibly interesting design
challenges.
* Our group mainly consists of product design generalists - we do
wireframing, flows, user research, usability testing, information
architecture...  but while generalists appeal to us, we could be interested
in candidates who have more specialized experience and skills as well -
really more prioritizing the right personality fit as much as the right
skills fit.
* You would need to have some experience in designing in a domain that has
complicated business rules - the reporting, analytics, assessment and
workflow challenges that exist in this domain can be pretty thorny, and
you'd need to have some experience in grokking and working with complicated
logic.

Hope to hear from you... again, full-description and details about how to
apply are here:
*https://www.cytiva.com/wgen/details.asp?wgen1268
*

---
David VanEsselstyn, Ph.D.
Senior Usability Analyst
Wireless Generation

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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Billy Cox
What we need is a button that shocks the user if they press the button 
more than necessary. ;-)  The type of person that typically acts as 
though they can speed up the elevator with multiple button presses 
deserves it.


Adrian Howard wrote:


On 28 Sep 2009, at 06:34, gMulder wrote:

[snip]

Interesting. I did a web site for an elevator company and I talked 
about some usability stuff with one of their guys. Amongst other 
things they said that they generally didn't do this because many 
people press buttons repeatedly - and the toggling behaviour would 
cause more problems than it would solve.


I wonder why the difference.

Adrian
___




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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Jim Drew
From: Stephen Holmes stephenwhol...@me.com

1. Elevator buttons - I agree, however what stops somebody who
un-selects YOUR floor so that they go straight past yours to theirs?
Scenes of elevator rage - (pictures at 10!) Solve that one and
you'll be rich!

Is that cause of elevator rage going to be any more prevalent than when someone 
todays punches several buttons that for floors they don't intend to get off on?

But in general, this isn't too difficult to solve.  Instead of just pushing the 
button, cause the push to lock the button, and add a small ridge on the 
button to allow for a finger grip on it (like on the bottom of a non-optical 
mouse).  To turn the floor off, you push and twist the button.  While this 
wouldn't cure people maliciously un-punching your floor, it would allow fixing 
of mistakes and would prevent most accidental turning off of the button by 
requiring a small intentionality.


2. Toilet doors - here in Oz we don't have that issue - public
toilets at least have to push in - building regs. As for washing
hands, that is what a hand drier is for? Germs on door-handles is a
fallacy perpetuated by manufacturers of disinfectant creams and
toilet seat cover salespeople. Germs can't live that long outside a
host. 

Not long, no.  Anywhere from a few seconds to 48 hours (if the surface is damp, 
as it might be from a guy piddling in the urinal and then not wiping his hand). 
 Or up for 4 days in the case of Hepatitis C.

That said, even if you washed your hands for  30 seconds in hot water with 
disinfectant soap -- and how many of us do? (three people will pipe up right 
now) -- you still have a bundle of germs in the ridges of your fingers, under 
your nails, crawling down your arms, picked up from the air.  And most of those 
are already in you, too.  So there's less new stuff you're going to pick up 
than people are led to fear.


4. Apple Mouse - admit it Steve Jobs - two buttons ARE okay on a
mouse. Just move one dude! ;-) TFIC

Move on yourself, dude!  Please come out of the 1990s with this old chestnut.  
Apple sells two-button mice  these days.  So far as I can tell with a couple 
minutes perusal, they only sell the Mighty Mouse now.

(Okay, actually this is technically a no-button mouse, but it is configured as 
two-button by default, I think, and can be set for one button or up to four.  I 
use one of Apple's with my Acer netbook, in fact.)

-- Jim


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[IxDA Discuss] Is there a good reason to require people to id their credit card?

2009-09-28 Thread Amy Jones
Hi all,

Given that it's fairly easy to identify what kind of credit card someone
is using (Visa/MC/Discover/etc), is there a good reason to require
people to select the flavor they're using?  I can imagine that people
might get confused if they're not asked, but I'm curious as to whether
there's any research for or against.  

Amy Jones

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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Alan Salmoni
As long as we don't the same type of intelligent lifts as in
Hitchhiker's Guide to the Galaxy - these were given prescience so
they knew where to be and where to go and as a consequence got
depressed and sulked in the basement...


One subject close to my heart (and other parts) is that of airplane
seats. Okay, there is only a small amount of space, but it's one
area where I think a good user experience person could help make
journeys less tiring.

I seem to recall a programme on British TV in which a couple of
engineers/designers reinvented the aircraft seat and actually did
quite well by challenging a lot of assumptions and putting the work
in. Did anyone else see ths fascinating programme?



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Is there a good reason to require people to id theircredit card?

2009-09-28 Thread Gretchen Anderson
A credit card number is a unique identifier. No need for additional
qualifier. And more and more the trend is against having ppl make that
choice. Saw a site recently that had it AFTER the card number field and
it auto populated based on the first number in the card. Nice way to
confirm/reassure without requiring me to do redundant work.

-Original Message-
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Amy
Jones
Sent: Monday, September 28, 2009 2:02 PM
To: disc...@ixda.org
Subject: [IxDA Discuss] Is there a good reason to require people to id
theircredit card?

Hi all,

Given that it's fairly easy to identify what kind of credit card someone
is using (Visa/MC/Discover/etc), is there a good reason to require
people to select the flavor they're using?  I can imagine that people
might get confused if they're not asked, but I'm curious as to whether
there's any research for or against.  

Amy Jones

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Re: [IxDA Discuss] UX'ers on Twitter?

2009-09-28 Thread live

Yep.
Was really into the Marx Bros and Harold Lloyd in high school. Don't  
ask.

And don't get me wrong, I'm a huge fan of Jared.
But still, that's the feeling I get with the joke; like modesty trying  
too hard.



On Sep 28, 2009, at 2:44 PM, Jonathan S. Knoll wrote:


live (is that your name? I've always been curious.),

You realize it's a Marx Bros. reference, right?


~ yoni

/jsk

Sent from my iPhone

On Sep 28, 2009, at 5:23 PM, live human.factor@gmail.com wrote:


It's mildly amusing the first time.
Any time thereafter it just makes you seem aggrandizing and self  
important.




Jared: Personally, I wouldn't want to be on any list that would
have me as a member.


I wouldn't want to work at any company that would hire me, either.

(Let me know when you tire of this joke. It never gets old for me.)

Jared


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Re: [IxDA Discuss] Input needed for courses in Design for Security

2009-09-28 Thread Oleh Kovalchuke
The Broken Window theory was analyzed and disproved in another (and
better) popular science book -- Freakonomics.

Oleh Kovalchuke
Interaction Design is design of time
http://www.tangospring.com/IxDtopicWhatIsInteractionDesign.htm


On Fri, Sep 25, 2009 at 4:29 AM, jodah jensen jodah.jen...@gmail.comwrote:

 This sounds like a very interesting course!  This is not my area of
 expertise, so what Im about to suggest is perhaps already on the
 table, or too basic for the course.  However, The Malcolm Gladwell
 book the Tipping Point, is an easy and provocative read.  I
 believe the whole book might be indirectly relevant to the course,
 but his chapter about New York and the Broken Window theory is
 eye opening.  Perhaps there are better sources to learn about this
 theory, but he does a pretty good job of illustrating its basic
 points  in a 50 page chapter.

 I also heard about an on-going broken Window study happening in
 the Holland Slums right now.  Just heard about it yesterday on the
 radio. Might want to look into that and get some current info on the
 matter.

 Cheers
 Jodah Jensen




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Re: [IxDA Discuss] Exploring the Magic of Design

2009-09-28 Thread Michael Kurtz
%u201CMagic%u201D seems that it could be applied in many ways.

It seems to me that interface designers working in the
%u201Cmagical%u201D shows that this industry is the front-line of
technological progress and evolution. As a Neanderthal might find a
flashlight magical, it is as Steve Baty and Jeff Drew reminded us,
Any sufficiently analyzed magic is indistinguishable from
science! Jef Raskin once wrote, %u201CThe primacy of the interface
was a revolution largely unforeseen by even the boldest of science
fiction writers.%u201D

Over the years as users have grown, some of the magic has ebbed away.
Once the magic is explained, understood, or becomes commonplace it
disappears (like Highlander 2). Might examination of the
%u201Cde-magification%u201D of interface elements, of their evolution
and cultural impacts bring us to see more plainly the doorways to the
next %u201Cnew magic%u201D?

I like to think it%u2019s the pursuit of this %u201Cnew magic%u201D
that drives us to do what we do.



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread Himanshu Agrawal
hi everybody,
recently i have been to singapore...in the building where i lived, the lifts
had that facility of selection on single click and de-selection on double
click...i think that used to work really well
thnx

Himanshu

On Mon, Sep 28, 2009 at 7:21 PM, Jennifer R Vignone 
jennifer.r.vign...@jpmorgan.com wrote:

 I think it just appeals to the sense of power that drives some people to
 buy such cars. It's a power, speed, control, 'I have something faster and
 more dangerous than you' thing to a degree. A car is an extension of some
 people's persona. For me, I go with the 'something I can leave on the street
 because no one would want to steal it' approach.



 -Original Message-
 From: discuss-boun...@lists.interactiondesigners.com [mailto:
 discuss-boun...@lists.interactiondesigners.com] On Behalf Of Maurice Carty
 Sent: Monday, September 28, 2009 2:48 AM
 To: disc...@ixda.org
 Subject: Re: [IxDA Discuss] Unusable things

  Why do they make/sell cars with speed limits over 220KM/h when the
 maximum speed limit is 100KM/H. In Toronto getting caught going
 20KM/H over the speed limit results in having your car towed and your
 drivers license suspended.
 So why do the sell cars that is 2-3 times the legal speed limit on
 the freeways/highways, not to mention mid town urban/suburban driving
 most as us do? Oh yeah, and they're planning to reduce the speed
 limit, but I doubt the speedometer will change on the latest models
 automobiles.

 My 2 cents.



 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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 This email is confidential and subject to important disclaimers and
 conditions including on offers for the purchase or sale of
 securities, accuracy and completeness of information, viruses,
 confidentiality, legal privilege, and legal entity disclaimers,
 available at http://www.jpmorgan.com/pages/disclosures/email.
  
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-- 
Himanshu Agrawal
B.Arch, M.Des(IIT-Kanpur)
+91 9005 850 301

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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread colin krawchuk
As for cups I once asked a wiater in a dim sum restuarant in Calgary
why the tea cups did not have handles and he said if the cup of tea
was too hot to hold in my hands it was probally to hot to put in my
mouth. 


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Re: [IxDA Discuss] Unusable things

2009-09-28 Thread dbrown

Oh, don't getme started! :)

1. The tendency for humans to stand at the very edge of a baggage  
carousel so you can't see your bag, you need to excuse yourself into  
the circle when you do see it, then run the risk of injuring someone  
getting the bag off the conveyor. If they'd stand back 3 feet...


2. Those little metal skewers onto which order tickets in a  
restaurant are stabbed (along with, presumably, a large number of  
fingers, hands, the occasional wrist, and who knows what else.)


3. Devices that beep for everything. My microwave beeps when I press  
the buttons, beeps when it starts cooking, and beeps when it's done.  
I've been wanting to de-beep it for years.


4. T-shirts with irritating little tags that either a) annoy you by  
itching/poking your neck or b) stick up out of the top of the t-shirt  
like a tiny little I'm a dork flag.


I'm sure I'll think of more...

Daniel Brown
Sr. Evangelist
GridIron Software



On Sep 28, 2009, at 5:15 AM, Catherine Ryan cather...@barros.com.au  
wrote:



OK - so we work in the world of digital. Here the affordance is a
perceived one. But what about our real lives?

Here's the thing - I want to start a list of unusable real life
things

1. Elevator buttons: when I press the wrong floor (which is quite the
frequent occasion in my uncaffienated state before 12pm) why can't I
unpress my mistake?

2. Toilet doors: why does one open in and the next out. Furthermore -
why wash your hands when you must touch germ-ridden door handles after
the fact? If there is ever a need to have automatic doors - here it
is.

3. Coffee cups without handles: OK - I'm a great lover of style and
aesthetics, however when it burns my hands off...I'd find it more
classy to have a handle and not have tears in my eyes from lifting my
beloved caffeine to my mouth.



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Re: [IxDA Discuss] Is there a good reason to require people to id their credit card?

2009-09-28 Thread Jan Benway
As long as it is clear which cards are accepted, no. It could be annoying to
type in the number of an Amex card only to find out after the fact that Amex
isn't taken though.

On Mon, Sep 28, 2009 at 2:02 PM, Amy Jones ajo...@convio.com wrote:

 Hi all,

 Given that it's fairly easy to identify what kind of credit card someone
 is using (Visa/MC/Discover/etc), is there a good reason to require
 people to select the flavor they're using?  I can imagine that people
 might get confused if they're not asked, but I'm curious as to whether
 there's any research for or against.

 Amy Jones
 
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Re: [IxDA Discuss] Exploring the Magic of Design

2009-09-28 Thread Miguel Peres
Hi Jared,
As an amateur magician,  I can say the process of designing a product has
many similarities to the act of performing magic. Among other things, both
of them take in account the audience, the context, and the goal to create
different types of experience. I've already faced similar reactions from
people after kinetically scrolling a list on Iphone and after seeing a torn
card begin restored in front of theirs eyes: wow.

--
Miguel Peres

On Sun, Sep 27, 2009 at 7:08 PM, Jared Spool jsp...@uie.com wrote:

 Hi David,

 I'm intrigued with your comment:

  But what Designers do IS magic! That act of synthesis towards craft
 towards implementation is a wondrous magical thing once turned into a
 Palm Pre or HP NetBook Mini that brings new areas of delight that were
 never there before.

 What's wrong with magic? What's wrong with the unexplained? Or the
 secretly explained (LIKE MAGIC!).


 Magic is an awesome metaphor. You're right about it's wondrous qualities.

 What's interesting to me about the choice of magic is the point of view
 that sees it as magical.

 There are three approaches to the point-of-view thing:

 1) We look at magic from the Harry Potter or Terry Pratchett view where
 there are things happening on a level that mortals aren't meant to
 understand.

 2) We look at magic from a more phantasmal viewpoint, where there are
 forces in the universe that just defy explanation (ala Shroud of Turin or
 the creation of the solar system, but on a more productive level)

 3) We look at magic from the viewpoint of a professional magician (ala
 David Copperfield or Penn  Teller), where the magicians view the process as
 explainable, but design an experience for their audience that is mystical.

 I think, if we're going to assert that there are magical qualities to
 design, we should pick which one we want to go with.

 Personally, I'd go with the professional magician viewpoint, because that
 means that we have control over it (and don't require special powers). It
 also, in my mind, is the closest thing to experience design as we think of
 it today.

 One of the things I like about the comparison to professional magic is that
 magicians, when they get together to talk/teach/share their craft, don't
 ever talk about the magical elements, except from the perspective of the
 audience.

 For example, there's a saying amongst magicians: That's when the magic
 happens It describes the magical moment, a point in the audience's
 experience when they are to think that the core element of the trick (such
 as the chosen card moving from the deck into the magician's coat pocket) is
 happening. Of course, the mechanics of the trick happened at another point
 in time. The magical moment is part of the experience design, focusing the
 magician on the audience p.o.v.

 Is that what you were thinking? Or were you thinking it might be a
 different perspective on magic?

 Jared

 
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Re: [IxDA Discuss] Input needed for courses in Design for Security

2009-09-28 Thread Jeremy Yuille
Arjan, its *great* to see design approaches being explored in a program like
this!
another approach might be to bring the design *process* to the surface, to
compliment things that focus on the subject matter (security)

eg in your 2nd year course, you talk about influence  perception of
security.. you could imagine exploring this by setting projects that involve
extreme cases of security perception and or influence; with outcomes that
range from 'solutions' to 'provocations'.

eg http://en.wikipedia.org/wiki/Sousveillance

at one extreme, work by Tony Dunne and Fiona Raby at RCA might also be
inspiring here.. http://www.interaction.rca.ac.uk/index.html

happy to discuss this more if you like.

cheers
jy

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Re: [IxDA Discuss] Exploring the Magic of Design

2009-09-28 Thread Jon Kolko
I'm enjoying this thread, mostly because of the similarity it has to
the title of my next book:

http://www.methodsofsynthesis.com/




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] Examples of filtered lists with dropdowns

2009-09-28 Thread Rachel
Does anyone have good examples of lists w/ filter dropdowns, where the
dropdowns show the number of items available for each select option? ...With
a good solution for how to handle these numbers once the user starts making
selections in other dropdowns.

I'm especially interested in lists that do not redraw instantly, because
that option isn't available to us right now because of technical
limitations. Instead, the user would need to click on an update button to
redraw the list.

(We're using dropdowns because we have very limited real estate available on
the page.)

Thanks
Rachel

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[IxDA Discuss] [EVENT] IxDA Los Angeles The Designory, Inc. present Re-Invent 3.0: Augmented Reality, Tuesday, Oct 13th 7-9pm

2009-09-28 Thread Los Angeles IxDA
Innovations in the way that people interact with products, services, are
constantly evolving. As new technologies are introduced, new experiences
change the behavior and lifestyle of customers. Get a glimpse of the future
by learning about a variety of upcoming, homegrown ideas and technologies
that integrate new approaches to human interaction.

The October 13th IxDA Los Angeles event will be held at the beautiful Baldwin
Hills Scenic Overlook in Culver City. The evening will feature speakers from
design agencies that are focused on leading-edge technologies such as
augmented reality, spatial operating environments, and new digital
experiences. The event is free thanks to generous sponsorship from by The
Designory Inc.

Speakers:


   - Bruno Uzzan – CEO at Total Immersion
   - David Glaze - Group Creative Director at The Designory, Inc.
   - Kevin Lane - Sr. Director, Strategic Planning at The Designory, Inc.

Come out and mingle with your peers while enjoying tasty food, spectacular
views, and thought provoking new ideas.

80 person max. RSVP at
http://ixdala.ning.com/events/reinvent-30-augmented-reality

WHAT: IxDA Los Angeles  The Designory, Inc. present Re-Invent 3.0: Augmented
Reality
WHEN: Tuesday, October 13, 2009, 7-9pm
WHERE: Baldwin Hills Scenic Overlook in Culver City

PARKING: The park’s main entrance is at 6300 Hetzler Rd. in Culver City off
of Jefferson Blvd. The park is accessible via the 10 and 405 freeways.
Parking is available at the top of the hill near the visitor center.

Kind regards,
IxDA Los Angeles

http://ixdala.ning.com

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[IxDA Discuss] Camtasia Sync and your favorite UE software

2009-09-28 Thread Janna Kimel
This group has had great feedback in the past, here are today's
dilemmas! 

I'm using Camtasia, captured audio/video of user testing on my PC
laptop. In reviewing the files, I see that they are all out of sync -
the audio seems to be ahead of the video. Has anyone had this issue?
Is there a way to avoid it or fix it? 

Also, then, what is your favorite UE software for UI testing? I've
had reasonable luck with Morae in the past, but wondered what others
use and like. 

Thanks for your input! 
-Janna

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[IxDA Discuss] IxDA New York Fall Workshop, Sat. Oct. 17

2009-09-28 Thread IxDA NYC
Start the fall season with a bang! Join IxDA for a double-bill workshop on
Saturday, October 17th at LBi IconNicholson’s offices in the historic Puck
Building. Whether you’re a strategist, designer, developer or stakeholder in
an organization charged with innovation, this hands-on dynamic workshop is
for anyone involved in the ideation, design or development of a website,
application, or mobile experience.

Cost for the event is $35, which covers the registration fee, workshop
materials, and refreshments. Please choose *ONE* of the two workshops to
attend.

~ ~ ~ ~ ~ ~ ~ ~ ~
Register Now: http://ixdanycoct09.eventbrite.com
~ ~ ~ ~ ~ ~ ~ ~ ~

*INNOVATION DESIGN STUDIO*
Presenters: Todd Zaki Warfel and Will Evans

This hands-on workshop will be conducted in a highly interactive, fast-paced
team setting following the design studio format, commonly used in
architecture and industrial design. The workshop uses a five-step
methodology developed by Todd Zaki Warfel and Will Evans over years of
practice with clients and other UX professionals. This methodology provides
a collaborative, pragmatic process of illumination, sketching, presentation,
critique, and iteration leading to innovation.
The workshop guides participations through this evolution in experience
ideation using a case study approach to solve a unique problem for a
non-profit organization, the goal of which is to arrive at some solid design
solutions using the following process:

• Illumination: understanding the business context, audience, problem space,
challenges and opportunities
• Generation: Through rapid sketch-boarding activities we’ll focus on
getting as many ideas (good  bad) down on paper as quickly as possible
• Presentation: Participants learn to sell there ideas, accept change,
negotiate positions to arrive at the strongest set of ideas worthy of
further exploration and iteration
• Critique: A formal but flexible framework of critique will be introduced
and used to highlight strong ideas worthy of further expansion while
discarding weaker ideas in a safe, friendly environment
• Iteration: Concepts from each round will be extracted, stolen, re-combined
and transformed within teams and across teams. Refined ideas will be honed,
with the strongest ideas gathered and refined to be presented at the end of
the workshop.

~ ~ ~ ~ ~ ~ ~ ~ ~
Register Now: http://ixdanycoct09.eventbrite.com
~ ~ ~ ~ ~ ~ ~ ~ ~

*DESIGNING HARDWARE-SOFTWARE EXPERIENCES*
Presenters: Ted Booth and Michele Tepper

This workshop is intended for interaction designers who have interest and/or
some experience with designing for hardware and software. Interaction design
practice changes as it moves off the desktop and beyond keyboard and mouse
input. Designers face new considerations of physical and social context, as
well as new opportunities and constraints based in the different
technological platforms, physical forms and use paradigms.

In this practical, hands-on workshop, we’ll share insights and principles
from our own experiences and those of some leading practitioners in the
field. We’ll provide guidance on working effectively with industrial
designers and electrical and mechanical engineers to create the best
possible user experience. In addition, we’ll discuss how a hardware/software
interaction design perspective will help you navigate the new world of
product ecosystems and service design.

The session will include a design exercise where small teams will try their
hand at developing a hardware/software concept. Come prepared to engage
deeply, to provide constructive feedback, and to take home new skills and a
new way of thinking about your work and future.

~ ~ ~ ~ ~ ~ ~ ~ ~
Register Now: http://ixdanycoct09.eventbrite.com
~ ~ ~ ~ ~ ~ ~ ~ ~

*EVENT DETAILS*
Location:
LBi IconNicholson
The Puck Building
295 Lafayette Street
New York, NY 10012

Date and Time:
Saturday, October 17th
9:30a.m. to 1:00 p.m.


*ABOUT THE PRESENTERS*

*Ted Booth*
Ted leads interaction design at Smart Design. His team focuses on designing
new experiences for a wide range of consumer products and services.
Interaction designers at Smart work closely with industrial designers,
researchers and engineers to create enjoyable and satisfying consumer
experiences.

Prior to joining Smart, Ted led interaction design at Motorola Enterprise
Mobility (formerly Symbol Technologies) working on a wide range of mobile
computers, RFID devices, and remote management tools. Before that, he led
interaction design at Method, a consulting firm specializing in brand
identity, web design, and product user interface. He began his career at
MetaDesign in San Francisco. He
holds a Masters of Design from the Institute of Design, Illinois Institute
of Technology.

*Will Evans*
Will Evans is Director, User Experience Practice Lead for Twin Technologies
with 14 years industry experience in interaction design, information
architecture, and user experience strategy. His experiences includes
directing UX for AIR 

Re: [IxDA Discuss] Examples of filtered lists with dropdowns

2009-09-28 Thread Audrey
Rachel, see Google's search nearby.

Put in an address.
Click on the marker
Click on the search nearby link in the window that opens.
Type restaurant
Look in the left column. You'll see Narrow by and some links
that effectively act like pull-down menus as far as limited space for
the links themselves are concerned.

There are no numbers here, but I thought it was worth mentioning as
it's an interesting non-pulldown thing and one could imagine
numbers.



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=46155



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