Re: [IxDA Discuss] Scrivener's author on iPad

2010-02-05 Thread Billie Mandel
Thanks for posting this - I'm using Scrivener for my current
novel-in-progress and I love it, and yes, I was one of those who was
interested in iPad support for it. I have to admit, I deeply miss the
days when I had a mobile version of Word and my entire current
manuscript on my mobile device. I didn't need all the features of
Word - I was just happy that I could add scenes, notes, whatever
while waiting in line for takeout. 


I really question whether if the folks bugging them about it would
want *all* the features of the full app on a mobile device. I think
the Scrivener guys' reaction might be an artifact of the all-too
common perception that the mobile web/mobile software should be a
shrunk-down version of their full-sized friends. What they should
probably write instead is a Scrivener companion for iPad that
allows people to do a subset of likely mobile tasks such as writing
research notes or scenes -- in a format that will be consumable by
the desktop app, and without too many sync shenanigans. In fact -
I'm going to go over to their blog now and recommend exactly that. 

Hope you're all having fun in Savannah - I'm green with envy!

Cheers
Billie

Director, UX
Myriad Group AG
twitter: @synaesthete



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] Design -- Development pipeline/tools?

2009-08-31 Thread Billie Mandel
Hey folks - 

What's your company's process/pipeline/set of tools for delivering
and communicating designs (and associated visual design assets) to
your dev team? 

*[Addressed particularly to innies in software development orgs
though anyone's insights much appreciated]*

TO be clear: I'm NOT asking the Visio vs Illustrator vs Fireworks
etc conversation. I'm asking what happens *after* the design team
has determined (at least a first cut of) both how the app should
work, and how it should look. Do you have a tool or process that
tells the developers which UI patterns/controls to use, where to
place the art, how much velocity/decay there should be on animated
transitions or gestural effects? Are they coding these things
manually based on design team deliverables (wireframes/animated
sequences)? Do you have a tool that you use in which designers can
actually create the apps' front ends?

I ask because I'm doing a bit of an audit of our processes, trying
to streamline things and get more efficient. I'm trying to get a
feel for the state of the art in UI development processes -- need
to assess how behind/ahead my company is so I can decide how hard I
need to push my process innovation agenda.

Cheers
- Billie

PS - [waving hello] Haven't posted in ages - been a bit 'heads
down' over here. Hope everyone's having a fab summer!

***
Billie Mandel
Director, User Experience
Myriad Group AG
www.myriadgroup.com

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[IxDA Discuss] JOB: Mobile Interaction Designer, Paris Area/Manchester Area (Bay Area possible), Contract or Perm negotiable

2009-04-04 Thread Billie Mandel
Myriad is looking for a passionate and talented interaction designer
to work on the user experience for our mobile software product
portfolio. As a team member, you will work with product management
and engineering to define the next generation of products for Myriad.
The User Experience Designer’s role is to research user’s goals and
tasks, and then conceptualize and define a coherent mobile user
experience that is easy to use, compelling, cool and innovative. 
 
Our ideal candidate has 4+ years of experience designing interactive
software products, and a portfolio that shows expertise and
innovation in designing for small screens. S/he will thrive in an
interdisciplinary environment, working with other designers and
product managers, and be particularly fired up at the prospect of
working closely with an awesome team of engineers (yes, you have to
actively like engineers to work here). Also, while our ideal
candidate doesn't believe that any one product or solution is the
Holy Grail, s/he understands and is excited about the cool things
that the current technologies enable a product development team to
do.

Responsibilities:
•   Design user experiences for mobile application interfaces and other
interfaces that comprise the mobile ecosystem, in conjunction with a
cross-functional and global team of other designers, product managers
and software engineers.
•   Design and create user experience architecture diagrams (site maps,
task flows) and wireframes 
•   Write user interface specifications detailing user interface
designs; style guides detailing visual design, etc
•   Clearly present and communicate designs and user experience
strategy to senior management, team members and outside clients
•   Conduct and coordinate user research and usability testing for
mobile applications 
•   Create low/high fidelity prototypes in Flash 
•   Work with engineering to define details of product implementation
and to solve any UI/usability issues that may arise
•   Contribute ideas for improving processes and deliverables 
•   Knowledge and experience designing for a wide variety of interfaces
including mobile interfaces, web interfaces and client software
interfaces. 
•   Conceptualize and innovate while looking holistically at the entire
mobile ecosystem
•   Ability to roll up your sleeves and dig into defining the specific
details of the mobile application interface on a day-to-day basis
•   Focus on interaction design, but also be able to change hats
quickly and do user research, prototyping, etc
•   Assess customer needs as well as end-user needs in producing design
solutions
•   Help fuel the creative fire as a core member of the product
development team

Required Qualifications 
•   4+ year college degree in Human-Computer Interaction or related
field (Cognitive Science, Psychology etc), or equivalent experience
•   Solid interaction design skills. A portfolio demonstrating
experience in designing innovative, usable interfaces (this may be an
online or printed portfolio). 
•   Minimum of 4 years of experience in software/application
interaction design in a user-centred-design environment 
•   Minimum 1+ years designing interactive client applications for
mobile devices
•   Superlative communication and cooperation skills, including solid
oral, written, presentation and organizational abilities
•   Demonstrated ability to provide design leadership while working in
a collaborative environment with engineers, interaction designers and
product managers
•   Must be a self-starter with strong problem solving skills and
ability to switch rapidly between various projects in a fast-paced
environment
•   Working experience with design applications, including Visio,
Photoshop, Illustrator, or equivalent tools, as they relate to
producing design deliverables and specifications 
•   Experience in one or more relevant technology areas, including:
Mobile client development (J2ME, Symbian, Microsoft Smartphone),
Mobile content technologies (WAP/WML, WAP 2.0/XHTML, SMS, EMS, MMS) 
•   Prototyping skills in Flash, Flex or other technology a strong
plus, as are visual design or production skills.
•   Nerdy passion for beautiful products that work well
•   Working fluency in English is required; French or other language
skills a plus

Please send your resume, portfolio link and a brief but brilliant
cover letter to billie.mandel at myriadgroup dot com.


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[IxDA Discuss] JOB: Mobile Visual Designer, Paris Area/Manchester Area/Bay Area, Contract or Perm negotiable

2009-04-04 Thread Billie Mandel
Myriad’s User Experience team is looking for a passionate and talented
Visual Designer. The Visual Designer’s role is to 1) work with the
team to define the visuals for Myriad’s cutting edge mobile software
products, 2) be able to conceptualize and communicate cutting edge
animation/motion for our products, and 3) produce high fidelity
prototypes to convey user experience, visual design and
animation/motion of product to product management and engineering. 

Our ideal candidate has 3+ years of experience designing interactive
software products, and a portfolio that shows expertise and
innovation in designing for small screens. S/he will thrive in an
interdisciplinary environment, working with other designers and
product managers, and be particularly fired up at the prospect of
working closely with an awesome team of engineers (yes, you have to
actively like engineers to work here). Also, while our ideal
candidate doesn't believe that any one product or solution is the
Holy Grail, s/he understands and is excited about the cool things
that the current technologies enable a product development team to
do. 

Responsibilities:
•   Work with the team to define and create the visual design for
Myriad’s mobile products
•   Work closely with interaction designers to define and communicate
the look and feel for our products.
•   Research, design and innovate the next generation of visual design
for interactive applications for mobile devices – we’re going to need
somebody to look beyond the iPhone
•   Create Flash animations/visual effects and build high fidelity
prototypes.
•   Create production assets, visual design specifications and style
guides to deliver to engineering
•   Create conceptual demos for tradeshows, sales and product
management.
•   Create wireframes/UI specifications to augment interaction design
staff when needed (an excellent opportunity to learn interaction
design if you would like to get more experience)
•   Help fuel the creative fire as a core member of the product
development team, and participate as part of the team defining the
products’ interaction design

Required Qualifications 
•   3+ years designing interactive consumer software products, not just
web sites. Ideal would be experience in mobile interface design or
consumer products (game consoles, set top boxes, consumer electronics
etc.) 
•   3+ years experience producing visual design assets and
specifications for engineering, as well as experience with
customizing branding. 
•   A portfolio that demonstrates design innovation and expertise
•   1+ years of experience designing products for mobile/handheld/small
screen products 
•   Strong experience with Flash, creating high fidelity prototypes,
rich animations and visual transitions, Flash applications, and
animation/motion, as well as knowledge of Actionscript. Must be able
to show examples in portfolio.
•   Working experience with other design tools, including Photoshop,
Illustrator, Visio, etc., as they relate to producing visual design
deliverables and detailed specifications 
•   Fluency in the language and practice of interaction design – though
visual design should be your native language.  
•   Superlative communication and cooperation skills, and demonstrated
ability to work in a collaborative environment with engineers,
interaction designers and product managers. 
•   Project leadership experience a strong plus.
•   BFA/BA in Interactive Design or related field, or equivalent work
experience.  
•   Nerdy passion for beautiful products that work well 
•   Working fluency in English is required; French or other language
skills a plus


Please send your resume, portfolio link and a brief but brilliant
cover letter to billie.mandel at myriadgroup dot com.


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[IxDA Discuss] Touchscreen keyboard research?

2008-11-06 Thread Billie Mandel
Question 2 of the evening: has anyone done any comparative user research yet on 
different layouts for touchscreen keyboards on mobile phones? I'm just not 
convinced that the metaphor translates for a QWERTY keyboard on a one-hand 
device with no actual buttons. Will probably do said research myself if none of 
you lovely people has taken it on yet. Thoughts?

Cheers,
- Billie

***
Billie Mandel
Director, User Experience
Purple Labs S.A.




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Re: [IxDA Discuss] [IxDA Digest] IxD biz model similar to Bio/Life Science

2008-10-14 Thread Billie Mandel
MIT Media Lab is the closest I can think of, in terms of product design 
innovation. I think we've got a problem impeding this type of relationship in 
our field, though; overall, we still have a divide between our (HCI-focused) 
academic programs and the way the majority of us practice our professions.

[Note: I'm not throwing around generalizations just to be incendiary. Specific 
example: my old company acquired a smaller company who had a prior relationship 
with a university professor in HCI who would run user tests for them. When we 
acquired them, as head of UX, I inherited this relationship, and was tasked 
with working with him to plan the next study and feed the findings into the dev 
cycle. Despite our shared native fluency in the same mother tongue, and years 
of experience in the same field, I swear to you all, it was like we were 
talking about apples and fish. His research was smart and interesting, but not 
really actionable for product design purposes.]

Hopefully, as we bridge this divide (say, for instance, by some of us bringing 
our front-line design studio mindsets back to the academy - and vice versa, of 
course), it will become more possible in our field for academic and think 
tank-type research to drive innovation.

Cheers,
- Billie

*
Billie Mandel
Director, User Experience
Purple Labs S.A.
[EMAIL PROTECTED]

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[IxDA Discuss] Vive l'ergonomie?

2008-10-14 Thread Billie Mandel
Hey folks -

I guess today's my day to open my trap on IxDA, which I haven't done in ages 
(*waving hello to everyone*)

So, question of the day:  what can you guys tell me about the state of our 
field in France?

Back story:  In my years in this community and on this list, I've met designers 
from many other countries, but never from France. And now I've got a new job 
building a design organization in a largely French software company. From my 
as-yet-limited observations, it seems as though there are experts in 
ergonomie - which appears to be synonomous with usability - and then there 
are are front-end developers. The actual design of the product seems to be 
either a collaboration between the two, or something done by the developers 
based on guidelines produced by the /ergonomie/ folks.

What I'm wondering:  Is this observation generally applicable to the practice 
of UX in France, or does it vary between companies or sub-sectors (software vs 
web, mobile vs desktop)?

Any insight you can provide will be greatly appreciated.

Cheers,
- Billie


*
Billie Mandel
Director, User Experience
Purple Labs S.A.

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Re: [IxDA Discuss] OSD Design Resources

2008-06-26 Thread Billie Mandel
Have you seen the on-screen web browser for the Wii? It's pretty
awesome, at first glance, at least (though I'm used to designing for
mobile screens, so maybe I was just impressed with the size :-) )  I'd
say it's worth looking at the Wii in particular, and game designs in
general, if you're working in this space. 

Cheers, 

- Billie


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Yunus Tunak
Sent: Thursday, June 26, 2008 1:49 AM
To: IXDA list
Subject: [IxDA Discuss] OSD Design Resources

Hi all, I'm looking for sources about TV OSDs (on-screen display). Any
particular experience on design, case-studies, technical specifications,
user experiences, books or any relevant material is appreciated. We are
going to develop an OSD to be used on LCD TVs ranging from 19'' to 52''.

I am looking for these sources all over the web for the past 2 weeks and
its
interesting to see how uncharted this topic is.
And your views and comments are also welcome.

Best regards,
Yunus Tunak


/Creative
Lead, Partner
spacesheep interactive  |  www.spacesheep.net

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[IxDA Discuss] Ratio of designers to developers

2008-01-22 Thread Billie Mandel
Hey fab folks - 

So I was at dinner the other night with the technical publications
manager here at my company, and he mentioned that the STC had stats on
how many documentation people a software company should have per
software developer, in order for the tech pubs team to be optimally
effective. 

Do we have anything like that for designers? Anyone done any work
determining what the relative size of the design team to the dev team
should be overall for a software dev shop? (Yes, I know, it depends,
but a ratio range would certainly be useful)

Thanks in advance (you'll be helping me build my empire and take over
the world, of course)

Cheers, 
- Billie


*   ****   *   *  
Billie Mandel  |  Manager, User Experience Design  Research  | OPENWAVE


*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
Register today: http://interaction08.ixda.org/


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[IxDA Discuss] link vs button

2007-11-29 Thread Billie Mandel
Hey gang - 

Back in the day when there was a clear(er) delineation between software and 
the web, the way most of us designed was to use buttons for actual actions or 
operations, and hyperlinks for opening or filtering a web page.

It seems to me like this is changing in our wild mashed-up world of web app 
fabulousity - lots of folks are designing apps where a hyperlink invokes an 
action (edit, add, send message, etc).

What do you say - are said designers committing heresy, or are they 
trailblazers?  Should we be enforcing this line, or letting it blur?

Cheers,
-Billie

*   *    *    *    *   *   *  
Billie Mandel | Manager, User Experience Design  Research | OPENWAVE | [EMAIL 
PROTECTED]


*Come to IxDA Interaction08 | Savannah*
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Register today: http://interaction08.ixda.org/


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Re: [IxDA Discuss] Interview Questions - For interviewing a teamlead/mgr

2007-10-12 Thread Billie Mandel
Try to get him/her to go off script and talk candidly.  Depending on
the cultural context, a little slang can go a long way (along with
relaxed body language etc).

- What's the crappiest job you ever had?  Why?
- What was the most awesome job you ever had?  What made it awesome?
- (Repeat the first 2 with manager in place of job if you want to
know what the person's leadership role model/anti-hero are like)
- What's the hardest thing you've ever had to deal with as a
manager/leader? How'd you deal with it?

The toughest - and one of the best - interview questions I've ever
gotten:
What's the bit of constructive criticism you're most likely to get from
people you work well with? (if this approach seems to be working, you
can ask how that might change if the feedback were coming from someone
with whom s/he did NOT work well)

You can also try a bit of what would you do if... with one of your own
nightmare or success stories from the past (where your manager did great
or did lousy).  OK, so imagine it's 9pm on deadline night, the whole
team has been there late every night for a month, but one guy is
missing, and suddenly a huge green monster comes in the front door and
starts eating all the computers. You're in charge. How would you handle
it?

Hope this helps!
- Billie
(who's obviously been watching too much Miyazaki lately)


*   ****   *   *
Billie Mandel | Manager, User Experience Design  Research | OPENWAVE |
[EMAIL PROTECTED]


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
David Shaw
Sent: Friday, October 12, 2007 7:52 AM
To: IxDA Discuss
Subject: [IxDA Discuss] Interview Questions - For interviewing a
teamlead/mgr

Hi All,

I know there's been discussions before about interview questions, but
I don't think there's been discussion on this kind.  I've got to
interview a potential teammate who might end up leading us.  I'm
curious from those that have been through this as to good questions to
ask to get a good indication of what that person will be like to work
with, as well as possibly work for.

Any guidance would be great!

Thanks,
David

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Re: [IxDA Discuss] Examples of excellent interaction design NOT on the web

2007-10-11 Thread Billie Mandel

OK - slight diversion, since it's not design for the web, but I had to
share this.  Was just catching up with a friend with whom I've worked in
the past, and she shared the most exciting project her team has finished
lately:

http://www.smartdeck.com/

How cool is *that*?

-Billie


*   ****   *   *  
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[EMAIL PROTECTED]

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[IxDA Discuss] straw poll: best messaging user experience

2007-10-10 Thread Billie Mandel
To my wise and ever-so-opinionated peers - I need your opinions:  

What are the best/your favorite/the most compelling messaging user
experiences out there today?  I'm talking email/text messaging/etc, for
PC or mobile.  What stands out from the crowd, from a design
perspective?

Thanks, and happy Wednesday,
-Billie

*   ****   *   *  
Billie Mandel | Manager, User Experience Design  Research | OPENWAVE |
[EMAIL PROTECTED]

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