Re: [IxDA Discuss] User Recruiting Firm suggestions

2009-02-11 Thread Laurie Mohler
My company (Lakamo Recruiting) specializes in Usability recruiting. 
One of the most important criteria for Usability recruiting is having
recruiters who understand what Usability does, why it differs from
Focus Groups, and what are the challenges inherent to Usability
recruiting. 

Smaller companies that get to know your recruiting needs will usually
do a better job.  It is much more personal and the recruiters are paid
to think, not just to sit in a room dialing.


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Re: [IxDA Discuss] User Testing and Recruiting Advice

2009-02-11 Thread Laurie Mohler
My company does recruiting.  We have done remote as well as on site
testing.  Many of our clients use WebEx for testing.  We have also
had clients use web cameras.

One of the keys to recruiting success is having the recruiters
understand who you are looking for.  Most recruiting companies have a
room full of drones who aren't even trusted enough to give them
computers.  

In house recruiting is certainly possible but you'll need a way to
track respondents, and if you want them to be fresh you'll need to
develop a database that tracks participation, notes, demographics and
so on.

Jared's comments that We deal with many participants that can't,
by law, get paid for helping us. This is a different kind of
recruiting than general consumers.  

General consumers should absolutely be paid well for their opinions,
just as you are.  We tell participants they are being paid for doing
a job and should view the appointment in the same way they would view
showing up at work.  


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Posted from the new ixda.org
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