[IxDA Discuss] Design In The Open - A community for open source designers

2009-07-20 Thread Leisa Reichelt
a little plug for those who may be interested:

www.designintheopen.org is an online community for designers working in/on
open source projects. A place to share experiences, projects, experiments,
ideas, mental health breakdowns and successes with people who know what it's
like.

if this sounds like your bag, pls come join us :)


Leisa Reichelt
Disambiguity.com
Contextual Research, User Centred Design  Social Design

le...@disambiguity.com
+44 778 071 2129

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Re: [IxDA Discuss] Seeking examples of creative video scenarios/user research/prototypes

2009-06-12 Thread Leisa Reichelt

Adam,

We've been using video a lot to communicate concepts, prototypes and  
some testing with the Drupal community (and other interested  
participants) on the D7UX.org project. There are a bunch of videos  
here: www.YouTube.com/group/drupal7ux

(that URL is from memory as I'm on my phone so hopefully correct!)

Is that the kind of thing you're after?

Sent from my iPhone

On 12 Jun 2009, at 04:40, Adam Little alittle...@gmail.com wrote:


Hello,

I am trying to collect examples of experimental and creative video
scenarios or user research studies (or videos that mix both). Thanks
so much!

Examples I already have:

Green House CPH - A video scenario that communicates an energy
management concept in the form of a mock user research study
(http://vimeo.com/3423797)

Little Brinkland by Anab Jain- A documentary about a fictional town
in the near future, design to communicate concepts about future
workspaces (http://www.littlebrinkland.com/finalproposals.htm)

MeetUp by Participle - A video mixing user research, experience
prototyping and storytelling to communicate a new service for elderly



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Re: [IxDA Discuss] Nice Research on Persona Effectiveness

2009-05-29 Thread Leisa Reichelt
 Oh, and debate is for women. (Wait, no, I was thinking of something else.
 Nevermind,)



Just on the off chance anyone thinks that continuing this meme would be
funny
It's not.

(and I just got done explaining elsewhere why the first time it came up it
didn't bother me so it's not that I don't have a sense of humour about these
things)

Leisa Reichelt
Disambiguity.com
Contextual Research, User Centred Design  Social Design

le...@disambiguity.com
+44 778 071 2129


2009/5/29 Jared Spool jsp...@uie.com


 On May 28, 2009, at 5:55 PM, Robert Hoekman Jr wrote:

  Oh, man. This is hardly solid research. Now you're just begging for a
 debate. ;)


 Trust me. Compared to many of the hundreds of research papers I review each
 year, this one is pretty solid.

 And maybe, just maybe, I was begging for debate.

 Oh, and debate is for women. (Wait, no, I was thinking of something else.
 Nevermind,)

  1. ...

 2. ...

 3. ...


 I actually think Frank did a nice job of defending his study, so I won't do
 that here.

  The only thing this study shows is that 2 out of the 3 teams created a
 more usable design as measured against heuristics (this assumes, of course
 (and it's a big assumption), that the evaluators did good evaluations), and
 that they happened to be the same groups that used personas in the project.
 At the absolute best, this is a loose correlation. It's absolutely not proof
 of genuine causation. I could have fared as well as any of them without
 personas and without a team.

 4. Even if you throw out arguments #2 and #3 above, #1 still makes it all
 a moot point.


 No, no, no. You're looking at this wrong.

 Scientific research studies like this are little building blocks. You
 disassemble the problem into little problems, evaluate each problem, then
 reassemble them to build your case.

 While the bigger problem is, Do teams that employ personas produce
 effective designs for their audiences? that, as you've correctly pointed
 out, is hard to prove in a study. So, you break it down.

 What this study does (in a very sweet, nice way) tackle one small aspect of
 the problem: if you take a group of designers, break them up, give some
 personas and others not, do you see different results. The null hypothesis
 is, if personas don't make a differences, then the control group (the folks
 w/o personas) will not produce distinguishably different results from those
 that do.

 This study contradicts the null hypothesis, because the teams with personas
 produced different results based on the criteria (heuristic evaluation).

 Now, as you rightly point out, we can question the criteria (and should!).
 That would be a different study. What criteria would you like Frank or other
 researchers to measure against? That's the next building block.

 Also, we could perform the same study with different user research tools.
 What tools would you like to see studied?

 Of course, this study can't stand alone. Good research, like this, needs to
 be duplicated elsewhere before you can really stand behind it. Other
 researchers should try to replicate the experiment to see if they get
 similar results. Then, and only then, will we empirically know that the
 results were great. Frank did a good job of explaining to another team how
 to duplicate the experiment.

 You have to take this type of research for what it is and not expect a
 single study to prove everything. I found it fascinating because it
 duplicated what we've seen in our research in a controlled setting: teams
 that use personas have a different dynamic than teams that don't -- a
 dynamic that, in my opinion, leads to better design.

  All that said, I still love you Jared. :)


 Oh, Robert, you certainly know how to make a guy swoon. Hugs  Kisses.

 Jared


 
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Re: [IxDA Discuss] Designers, meet the Drupal community!

2009-03-22 Thread Leisa Reichelt
also not wanting to enter into the 'my tool is better than your tool'
debate, but thought some people may be interested to know that Drupal
is very aware of their current user experience issues and having
conducted some recent usability testing that found some users
completely at a loss when asked to complete a task to 'create
content', the community on the whole is very aware of the fact that
significant work needs to be done.

to that end, I'm really happy to be currently working with Mark
Boulton Design on a project sponsored by Acquia that is focused
entirely on improving the user experience of Drupal 7 (the next
version release of Drupal) for novice / intermediate users and as has
been suggested, there is an awful lot that we hope to approve in this
next release to make Drupal a much more viable option for
non-developers.

we're trying to run this project as 'open source' as we can - you can
see some of the work to date here
http://www.disambiguity.com/category/planet-drupal/ and we're in the
process of getting a site that aggregates all of the activity from
within the community and elsewhere on this project - just seeing the
feedback here has already been insightful, so if you're interested in
commenting on or participating in this process I would be really
thrilled to have your input throughout the process. (that's a message
for anyone, not only those currently jousting in this thread!)

despite being drafted to work with Drupal on UX projects, I'm still a
relatively happy Wordpress user. In fact, one of the success criteria
we set for this project is that Drupal7 will be such a significiant
improvement that it will be enough to tempt those of us working on the
project from our other platforms (Wordpress and Expression Engine) and
over to Drupal.

I'm the first to admit that there is a long way to go, but the tide is
really starting to turn within the Drupal community - there are now
some really energetic UX and Design communities starting to emerge and
the community overall has a much clearer sense of the impact that
their current poor user experience is having on the perception of
their product.  I'm really excited to see what we can accomplish in
the coming months and years and again, for those interested in helping
us better integrate design into an opensource environment, please come
and help out!

It's a particularly great opportunity for anyone relatively new to the
field and looking to gain some hands on experience - there's lots of
work that needs doing - if you are interested, please ping me and I'm
happy to help introduce you to the lay of the land (at least as much
as I know it - I'm only fairly new to the community, but I can at
least make it a whole lot less scary!)




Leisa Reichelt
Disambiguity.com
Contextual Research, User Centred Design  Social Design

le...@disambiguity.com
+44 778 071 2129


2009/3/21 Philipp Schroeder phil...@din15.org

  I actually didn't want to get involve in this discussion, because it
  is almost like Apple vs PC, but if I don't ask or discuss clarity will
  never be reached, and some people actually think that WordPress is
  just a blog and can't be a CMS.

 I hope this thread doesn't derail into a discussion about whether tool y
 is better than tool z.

 In my original post, I was trying to put forward that I see a huge
 opportunity for collaboration and cross-fertilization between the ixda
 community and the drupal community. I feel both communities can profit
 from each other's *expertise*.

  [...] Why is it then that the experts
  fear WordPress? Why do the experts choose systems that are known for
  their higher learning curves and shun the systems like WordPress that
  has excelled in user experience?

 Well, in an ideal world, software would be so adaptable to one's needs
 and personal experience level, that we wouldn't need distinct 'software
 for experts'. I feel that Alan Cooper's suggestion to optimize for the
 perpetual intermediates, rather than for the beginners, is good advice
 and something I feel Drupal is aiming for.

  Does empowering the user, scare the experts because they might no
  longer be needed or feel less of an expert among their peers?

 That is an interesting question. I am curious, where do you see evidence
 of such behaviour?

 Consider for example that Dries Buytaert - original creator and project
 lead of Drupal - has been evangelizing about empowering the user by
 eliminating the middlemen for years:
 http://buytaert.net/drupal-and-eliminating-middlemen

  [...] But if you are evangelists for a better user
  experience, shouldn't you be supporting the products which have a
  better user experience?

 Building software with great user experience for the masses is hard.
 That's why I point out that there is a great opportunity here ripe for
 the taking - for the ixda and drupal communities to actively collaborate
 on the ixda networking platform project.

 The ixda site building team will benefit

Re: [IxDA Discuss] IxDA selects Drupal

2009-03-12 Thread Leisa Reichelt
just wanted to confirm that UX/Usability are a priority for the next release
of Drupal (Drupal7) - and that I'm working (with Mark Boulton) on a project
to make it a lot more friendly to non-developers.

I was very happy/excited to hear that the IxDA have chosen Drupal :) As
others have mentioned, the Drupal community are amazing, including their
very small and relatively newly formed but energetic usability crew. I hope
that as a part of our work over the coming months we might also be able to
make the very interesting world of opensource design and usability a little
more accessible, increase the focus on UX and help push forward some
thinking about design processes- stay tuned for more on that! :)

Leisa Reichelt
Disambiguity.com
Contextual Research, User Centred Design  Social Design

le...@disambiguity.com
+44 778 071 2129


2009/3/11 Jackson Fox jackson...@gmail.com

 I'm actually glad to hear you chose Drupal, as I just made the same
 decision for our local UPA chapter's new website. It's nice to see
 I wasn't crazy :)

 @Adrian - As a complete Drupal novice, I've found it to be powerful,
 poorly organized, and overly complicated. The power is what made me
 overlook the latter two issues, but I am very excited to hear Leisa
 Reichelt and Mark Boulton have been hired to work on the backend.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=39726


 
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Re: [IxDA Discuss] Does eye-tracking carry any real meaning?

2007-11-21 Thread Leisa Reichelt
just a little sidenote:

it is fascinating to read the comments that people have left to the
originally quoted article - lots and lots of incredibly positive and
thankful comments with people talking of going back and redesigning
their sites as a result of this information.

it says a lot for the great demand out there for someone to make these
grand pronouncements about what works and what doesn't (with or
without context).

People do love their rules don't they.

I always find it a constant balancing act to try to give people this
sense of perceived value through pronouncements and actually getting
them to understand the context in which the design decisions are being
made.

Leisa Reichelt
Disambiguity.com

[EMAIL PROTECTED]
+44 778 071 2129

*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
Register today: http://interaction08.ixda.org/


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