Re: [IxDA Discuss] Usability is more than...

2008-03-04 Thread Todd Roberts
For those who include satisfaction under usability, is there anything you
include beyond usability in determining whether a design is good or is
usability a synonym for good design?


 I'll also cast my vote, two if I could, that satisfaction plays a
 critical role in usability.  I've observed many sessions where users
 aren't thrilled with certain aspects and become reluctant to use it.


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Re: [IxDA Discuss] Reliability of affinity diagrams

2008-02-15 Thread Todd Roberts
The way I've built them, using the process described in Rapid Contextual
Design, has been collaboratively with other designers (and sometimes other
stakeholders). This incorporates a degree of reliability into the process,
as the understanding of the data evolves towards a sort of consensus. I
suppose you could have multiple groups build an affinity diagram off the
same dataset and see how they compare if you are really concerned that the
multiple groups interpret data in the same way, though I'm not sure you
would want or need them to.

On Thu, Feb 14, 2008 at 4:41 PM, oliver green [EMAIL PROTECTED] wrote:

 Hi all,

 Is there any way to test the reliability of affinity diagrams?

 Thanks,
 Oliver
 
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Re: [IxDA Discuss] Evil Datagrids! ( was RE: Fwd: Thoughts on Alan Cooper's Keynote )

2008-02-13 Thread Todd Roberts
It depends on the purpose of the display, but some things to watch out for:

Low information density
High perceptual/cognitive load to parse the data
Data too detailed

Sometimes (often?) an alternate view of data, e.g. a graph, conveys more
information in less space in a pre-digested format that allows for patterns
to be more easily detected. Alternate layouts of data can also reveal
relationships between pieces of data that aren't always readily apparent in
a grid layout - importance, hierarchy, groupings, etc.

On Feb 13, 2008 11:45 AM, Gregor Kiddie [EMAIL PROTECTED] wrote:

  Datagrids are the evil demonic spawn of feable minds and people of
 small souls!!!

 As a part-time UI dev on a Datagrid (and form) heavy Flex app, what
 exactly is it you guys find so objectionable about Datagrids? What other
 means would you use to display a potentially massive amount of data in a
 summarised way?

 Not being funny, just looking to learn something from folks with way
 more experience than myself!

 Gk.

 Gregor Kiddie
 Senior Developer
 INPS




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Re: [IxDA Discuss] Evil Datagrids! ( was RE: Fwd: Thoughts on AlanCooper's Keynote )

2008-02-13 Thread Todd Roberts
For a pragmatic take on data viz that draws heavily from Tufte, check out
Stephen Few's Information Dashboard Design. I've found it useful for lots of
data display scanarios, regardless of whether the data were on a dashboard.
He has another book too that I haven't checked out yet but am planning to.

Interesting thought experiment Will - I'll have to try that next time I have
a data display problem.

Todd

On Feb 13, 2008 4:41 PM, W Evans [EMAIL PROTECTED] wrote:

 Tufte is a good place to start - Envisioning Information, Visual Display
 of
 Quantitative Data, Beautiful evidence. His examples are old, but the ideas
 about how to think about the problem are par none!



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Re: [IxDA Discuss] Social app popularity begins to decline

2008-01-31 Thread Todd Roberts
I wonder about the extent to which the major social network sites realize
they are in the entertainment business. As such, their stickiness is based
on novelty, and has an inherent ceiling effect since there is only so much
time to devote to entertainment. As the novelty wears off, and there is no
answer to the now what question, people will start spending their time
elsewhere.

It's interesting that the sites seem to have hitched their continued novelty
to the 3rd party app bandwagon. Contrast that with another major
entertainment platform - game consoles - where the platform providers are
also major contributors of novelty (i.e. new games) to help ensure that
people stick around.

There is also another alternative which Will pointed out - get out of the
entertainment business and provide a different kind of value. There is a lot
of power locked up in social networks, it's just not being captured right
now. Facebook at least seems to realize this and thus is moving in the
platform direction, it's just a matter of whether the platform is structured
in a way that allows for value extraction.

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Re: [IxDA Discuss] Testing for No Flash situation

2008-01-31 Thread Todd Roberts
http://www.browsercam.com

I've not used it but it looks like it may do what you need it to do, and has
a free trial for at least some of the functionality.



On Jan 31, 2008 12:39 PM, Marty DeAngelo [EMAIL PROTECTED] wrote:

 I'm doing some reviews of a site and I need to be able to test what
 happens if someone doesn't have Flash Player, has an older version or
 has it disabled (for whatever reason).  I would love to be able to get
 some SnagIt's of the screens I see, but I need to find a reliable way of
 simulating the experience, preferably with a Firefox add-on instead of
 having to turn to Browsercam or a similar service.

 Removing and reinstalling Flash Player isn't an option, and we don't
 have any test machines without Flash on them.  Anyone know of a plugin
 or method I could use?

 Marty DeAngelo
 Sr. Information Architect - D I G I T A S  H E A L T H
 Email: mdeangel[at]digitashealth[dot]com

 
 *Come to IxDA Interaction08 | Savannah*
 February 8-10, 2008 in Savannah, GA, USA
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Re: [IxDA Discuss] Testing for No Flash situation

2008-01-31 Thread Todd Roberts
Aaand I need to read more carefully since you stated you want a way
other than this.

On Jan 31, 2008 3:38 PM, Todd Roberts [EMAIL PROTECTED] wrote:

 http://www.browsercam.com

 I've not used it but it looks like it may do what you need it to do, and
 has a free trial for at least some of the functionality.




 On Jan 31, 2008 12:39 PM, Marty DeAngelo [EMAIL PROTECTED]
 wrote:

  I'm doing some reviews of a site and I need to be able to test what
  happens if someone doesn't have Flash Player, has an older version or
  has it disabled (for whatever reason).  I would love to be able to get
  some SnagIt's of the screens I see, but I need to find a reliable way of
  simulating the experience, preferably with a Firefox add-on instead of
  having to turn to Browsercam or a similar service.
 
  Removing and reinstalling Flash Player isn't an option, and we don't
  have any test machines without Flash on them.  Anyone know of a plugin
  or method I could use?
 
  Marty DeAngelo
  Sr. Information Architect - D I G I T A S  H E A L T H
  Email: mdeangel[at]digitashealth[dot]com
 
  
  *Come to IxDA Interaction08 | Savannah*
  February 8-10, 2008 in Savannah, GA, USA
  Register today: http://interaction08.ixda.org/
 
  
  Welcome to the Interaction Design Association (IxDA)!
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Re: [IxDA Discuss] SEO and Usability

2008-01-03 Thread Todd Roberts
To pose a tangential question, if you have a design optimized for the user
but nobody comes across it, is the design successful? Assuming that SEO and
user optimization won't lead to identical designs, is there a tradeoff that
can be made between a design's findability (SEO) and its user optimization?
The overall effects would be measurable using whatever success measures the
business is interested in - conversions, stickiness, etc.

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Re: [IxDA Discuss] When/Where/How did you decide to be a designer?

2007-12-21 Thread Todd Roberts
My path is somewhat similar to Nick Q from earlier in the thread.

Start out as pre-med Biology major
Take a psych class and think it's super interesting
Switch to psych major w/ a slight focus on cognition and aging, intending to
end up as a geriatric psychiatrist
Work in a judgment and decision making research lab (Paradox of Choice is
old news)
Work in a medical/healthcare decision making lab, where I taught myself PHP
and built a (pretty decent for a noob) website for the program in addition
to the research work
Apply to med school
Get into med school
Realize I am more interested in creating tools to allow people to make
better decisions than practice medicine
Withdraw med school acceptance on last possible day... now what
Enter a master's HCI program
Decide that the focus on usability evaluation is less interesting to me than
design (no offense intended Jared)
Take the few design-y classes offered and read designer's blogs and books
voraciously
Graduate
Work for mental health agency designing their electronic medical record and
a personal health record targeted at people with severe mental illness

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Re: [IxDA Discuss] Examples where personas are *not* useful

2007-11-16 Thread Todd Roberts
I think there is a danger though that many people/groups are using personas
that are poorly constructed because they seem so easy in concept but are not
as easy to create/use well. The scenario Alan provides is just one of many
misuses.

This relates to a comment someone made earlier, that personas are better
than nothing. In the case where a persona is poorly constructed or
misinterpreted, it may be worse than nothing.

(The better than nothing sentiment also ignores the opportunity cost of
personas but I don't know how one would estimate that.)

On Nov 16, 2007 12:43 AM, Jim Drew [EMAIL PROTECTED] wrote:


 On Nov 13, 2007, at 1:24 PM, Alan Cooper wrote:

   The place where personas would not be useful is where the persona is
  elaborate camouflage for a designer creating self-referential
  solutions.
  In other words, personas help designers design for users. When
  personas
  are used to help designers design for themselves instead, that would
  be bad.

 That's where poorly created personas aren't useful, not where personas
 in general aren't useful, no?

 -- Jim Drew
 Seattle, WA



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