Re: [IxDA Discuss] Survey Tools (pop-up type)

2009-03-26 Thread Aaron Houssian
@John yes this survey is short, but it will focus on demographics.

@Mike unfortunately surveymonkey doesn't provide on-page pop-up
surveys, though I've used them a lot in other research.


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Re: [IxDA Discuss] Survey Tools (pop-up type)

2009-03-23 Thread John Yuda
Be aware that you're going to see a level of selection bias in who
does and doesn't complete the survey. Without knowing much about
your userbase, I can't really give any specific advice to that end,
but it might be helpful if you could collect a little bit of
demographic information in this survey and compare it to what you
know about your users as a whole so that you can analyze accordingly.


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Re: [IxDA Discuss] Survey Tools (pop-up type)

2009-03-23 Thread Mike Myles
I've always had good results with SurveyMonkey.com.


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[IxDA Discuss] Survey Tools (pop-up type)

2009-03-23 Thread Aaron Houssian
As part of a diversified effort to better understand our users (we're
doing several other types of testing as well) we would like to
implement a short pop-up survey on a client site.  We would prefer
that this not be something that would take the user away from the
page, but rather something that would appear on the page as a pop-up
(we don't care what technology it uses, wheher it be a hidden DHTML
layer, jscript, or something else).  It is a very short survey, ~7
questions.

Ease of use and implementation are our primary decision factors, not
necessarily cost (i.e. if it's not a free tool that's OK with us).

This will directly inform our (re)design process as well as our
strategy.

I thought perhaps there may be some on this list who use such tools. 
Those who have first hand experience are preferred. Posting to the
list would be fine.

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