Re: [slim] Dear Squeezebox, still love you

2012-06-14 Thread raven22

I can't live without my SB's either, nor my family, we all depend on
them playing the music we like. Without hassle from cd's getting lost or
damaged.

I really would like to see a new Boom.



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Re: [slim] Dear Squeezebox, still love you

2012-06-14 Thread Ikabob

raven22 wrote: 
  I really would like to see a new Boom.



Yes, I LOVE the Squeezes also!

We definitely need an updated BOOM! Without any new LOGITECH Squeeze
devices makes me very skeptical about how Logitech views the future of
all the Squeezebox products. I would think that some innovative new
product should be announced before the Chistmas season. 

I wrote a bug report (see signature below and sign on if you'd like) on
just this issue.



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Re: [slim] Logitech Transporte#8203; r , Ethernet connection issue.

2012-06-14 Thread ply3908

Could be the network port on the transporter is bad.  Call Logitech
support.  If they can't figure out, they will replace it.



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Re: [slim] Logitech Transporte#8203; r , Ethernet connection issue.

2012-06-14 Thread Rino21

This is exactly what I thought,

I was all day with Logitech EMEA support when they finally decided the
device is defective but they refuse to replace it,
The reason is that according to the S/N the device is from 2008 which
make sense if this device is not manufacture anymore,

I was told from other Logitech representative (US) that warranty is
valid from the moment of purchasing,

I have purchased it last week and the seller even sent me a the order
details that he purchased this directly from Logitech just last month,

I really don’t understand this service,
In the past Logitech EMEA replaced for me a defective DUET and harmony
remote and it was a very good service,
But now , they just trying to ignore this,
I have also send they proof of purchasing and any other detail showing
that this is a genuine  Logitech product,

It there any Logitech representative in this forum who can assist me
with this?

Any advise of how to continue from here?

Thanks,



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Re: [slim] Logitech Transporte#8203; r , Ethernet connection issue.

2012-06-14 Thread garym

Rino21 wrote: 
 This is exactly what I thought,
 
 I was all day with Logitech EMEA support when they finally decided the
 device is defective but they refuse to replace it,
 The reason is that according to the S/N the device is from 2008 which
 make sense if this device is not manufacture anymore,
 
 I was told from other Logitech representative (US) that warranty is
 valid from the moment of purchasing,
 
 I have purchased it last week and the seller even sent me a the order
 details that he purchased this directly from Logitech just last month,
 
 I really don’t understand this service,
 In the past Logitech EMEA replaced for me a defective DUET and harmony
 remote and it was a very good service,
 But now , they just trying to ignore this,
 I have also send they proof of purchasing and any other detail showing
 that this is a genuine  Logitech product,
 
 It there any Logitech representative in this forum who can assist me
 with this?
 
 Any advise of how to continue from here?
 
 Thanks,

no logitech folks herebut I see you've posted this also at the otehr
forum (where there are logitech employees). Good luck.



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Re: [slim] Logitech Transporte#8203; r , Ethernet connection issue.

2012-06-14 Thread Rino21

garym wrote: 
 no logitech folks herebut I see you've posted this also at the other
 forum (where there are logitech employees). Good luck.
 
 p.s. If you bought this last week from another seller (not logitech),
 why not just return it to that seller given that the unit is not
 functional. Is that not possible?


I bought this in the US and i live in Israel and i have never had a
problem to get support from Logitech EMEA,
would be easier if they send me a new device and i send back the
defective,

Base on my experiance with Logitech worldwide service so far i tought it
would be easier.

If the device us under warranty i dont see any reason why they cant help
me,



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Re: [slim] Logitech Transporte#8203; r , Ethernet connection issue.

2012-06-14 Thread garym

Rino21 wrote: 
 I bought this in the US and i live in Israel and i have never had a
 problem to get support from Logitech EMEA,
 would be easier if they send me a new device and i send back the
 defective,
 
 Base on my experiance with Logitech worldwide service so far i tought it
 would be easier.
 
 If the device us under warranty i dont see any reason why they cant help
 me,

agree, if under warranty, they should help youseems like the issue
is that they are saying this is not actually under warranty (as a 2008
item). So the proof from your seller that they bought this in the last
year FROM LOGITECH is the key to getting Logitech to help...



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Re: [slim] Logitech Transporte#8203; r , Ethernet connection issue.

2012-06-14 Thread Rino21

garym wrote: 
 agree, if under warranty, they should help youseems like the issue
 is that they are saying this is not actually under warranty (as a 2008
 item). So the proof from your seller that they bought this in the last
 year FROM LOGITECH is the key to getting Logitech to help...


Yes , i got all the documents , i just need someone reasonable at
Logitach to see this and make a decision,



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[slim] MOG or Spotify: Is one better than the other for Squeezebox?

2012-06-14 Thread GeeJay

I've been considering a subscription to one of these services, but I
can't find any threads in this forum or anywhere else comparing the two
with respect to the Squeezebox experience. Are there material
differences?



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