[slim] Can't log on to Sirius online account

2010-02-18 Thread satkinsn

All -

I *think* this is a different (and smaller) issue than the ongoing
Sirius/Slacker thread.

I was a SiriusXM customer for the last year or so, both by sat. and
online. Everything worked flawlessly. 

I briefly cancelled at the end of January, and yesterday renewed both.

I can log onto Sirius's site for online listening. I can use 'Pulsar'
to access SXM online.

But I can't get the Squeezebox app to verify me - it tells me I must
have a premium account, which I have.

Thoughts?

Scott A.
Watertown NY


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Re: [slim] Can't log on to Sirius online account

2010-02-18 Thread jgboys1

Do you have more than 1 login acount? I have 2 acounts 1 standard and 1
premium. Maybe you are longing into the standard instead. I would go to
Sirius.com, on your PC and open media player, use the same login and
password for your premium acount and see if the Premium or if the
standard acount button is pressed, on the media player. I also had
trouble when I was setting up my Squeezebox radio too my Sirius acount
and that was my problem, I was logging into the standard acount instead
of the premium acount. Hope this helps.


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Re: [slim] Can't log on to Sirius online account

2010-02-18 Thread satkinsn

Sorted, and thank you.

Your post gave me a clue. As it turns out, when I subscribed to
'premium' online service yesterday they gave me some version of standard
which is 'computer only,' (don't ask me, doesn't sound right to me
either) rather than what I paid for.

They fixed it today and I'm fine.

best,

s. 

jgboys1;518229 Wrote: 
 Do you have more than 1 login account? I have 2 accounts 1 standard and
 1 premium.
 
 Maybe you are longing into the standard instead. I would go to
 Sirius.com, on your PC and open media player, use the same login and
 password for your premium account and see if the Premium or if the
 standard account button is pressed, on the media player.
 
 I also had trouble when I was setting up my Squeezebox radio too my
 Sirius account and that was my problem, I was logging into the standard
 account instead of the premium account. Hope this helps.


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satkinsn

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