Re: [dspace-tech] Re: Gnome ubuntu stuck

[Maya Zbitneva]

Could you please recommend a support channels  that's dedicated to Ubuntu?

With respect,
Zbitnieva Maiia.

пʼятниця, 9 червня 2023 р. о 21:29:37 UTC+3 darryl@usask.ca пише:

>
> I hate to be "that guy", but this seems pretty clearly a networking issue 
> with Ubuntu, and nothing related to DSpace.  I think the question is 
> probably best asked elsewhere, and not just because it isn't related to 
> DSpace, but because you'll likely get more and better responses from a 
> support channel that's dedicated to Ubuntu.
>
> - Darryl
>
>
> On Friday, June 9, 2023 at 5:28:43 AM UTC-6 Maya Zbitneva wrote:
>
>>
>> Letter from Daan Lesing:
>>
>> >Hi there,
>>
>> >Enter via the command line with your username and password.
>>
>> >Then check the following files if they are correct:
>>
>> >sudo vi /etc/hosts
>> >This file holds your physical server name and IP address eg. 
>> >192.168.0.1 repository.com 
>>
>> >sudo vi /etc/hostname
>> >This file holds your physical server name eg. repository.com
>>
>> >Could you check that your network settings are correct?
>>
>> >sudo vi /etc/networks/interfaces
>>
>> >sudo vi /etc/resolv.conf 
>>
>> Error 1: String “resolv.conf->../run/system/resolve/stub-resolv.conf” is 
>> colored by red color.
>> Error 2: File “stub-resolv.conf” does not exist.
>>
>> Question 1: Should I restore “stub-resolv.conf” and symbolic link 
>> “resolv.conf->../run/system/resolve/stub-resolv.conf”?
>>
>> >make sure that your DNS and gateway configurations are correct.
>>
>> >Also check that systemd-resolved.service is started - sudo systemctl 
>> status systemd->resolved.service
>>
>> Error 3: Systemd-resolved.service loaded, but failed.
>>
>> sudo systemctl start system-resolved.service – failed.
>>
>> Result of “sudo systemctl start systemd-resolved.service”:
>> [image: start_resolved.jpg]
>>
>> Result of “journalctl -xe”:
>> [image: journal1.jpg]
>> [image: journal2.jpg]
>>
>> Question 2: Should I make that systemd-resolved.service will be started 
>> that is to be active?
>>
>> >Hope this helps
>>
>> Letter from Mohammad S. AlMutairi:
>>
>>
>> >To check the service errors it generated.
>> >2) sudo journalctl -u systemd-resolved -p err
>>
>> Result of “sudo journalctl -u systemd-resolved -p err”:
>>
>> [image: FailedNetworkNameResolution.jpg]
>>
>> Question: How to correct error “Failed to start network name resolution”?
>>
>> With respect,
>> Maiia,
>> Academia.
>> середа, 7 червня 2023 р. о 22:14:54 UTC+3 Mohammad S. AlMutairi пише:
>>
>>> In addition to the previous message and after completing it. it's 
>>> possible the cause of the issue you have is the failing of the start of 
>>> Network Name Resolution so you need to further check why it's failing. You 
>>> can check the service log or the it's errors by running the following 
>>> comands.
>>>
>>> To check the service log.
>>> 1) sudo journalctl -u systemd-resolved
>>>
>>> To check the service errors it generated.
>>> 2) sudo journalctl -u systemd-resolved -p err
>>>
>>> To override it temporarily.
>>> 3) cp /etc/resolv.conf /etc/resolv.conf-orig && echo "nameserver 
>>> 8.8.8.8" > /etc/resolv.conf
>>>
>>> Update & Upgrade your server.
>>> 4) sudo apt update -y && sudo apt upgrade -y && sudo shutdown -r now
>>>
>>> Hope it helps & Good luck
>>>
>>> Mo.
>>>
>>> [image: terminal2.jpg]
>>> On Wednesday, June 7, 2023 at 9:22:39 PM UTC+3 Mohammad S. AlMutairi 
>>> wrote:
>>>
 It's an OS issue and for sure it's fixable but without more in-depth 
 details I'm shooting in the dark. Trying to help. Try the steps you see 
 below in the sequence you see it:

 1) sudo truncate -s 0 
 /var/lib/ubuntu-release-upgrader/release-upgrade-available
 2) sudo dpkg-reconfigure dash
 ** make sure to choose no when prompted if you want to (Use dash as the 
 default system shell).
 3) ping changelogs.ubuntu.com (make sure if it's resolvable.). If for 
 any reason it can't be resolved double check your DNS settings in 
 /etc/resolv.conf. You can use google public dns server 8.8.8.8 temporarily.
 4) sudo shutdown -r now
 5) apt update -y && apt upgrade -y && shutdown -r now
 6) You have to upgrade your server to a newer version. You need to.

 Hope it helps.

 Mo.
 On Wednesday, June 7, 2023 at 10:23:10 AM UTC+3 Maya Zbitneva wrote:

> I have Ubuntu 18 LTS and Dspace 6 on another computer which is 
> temporary web server and not real web server. And I have not any such 
> problem which I described above.
>
> вівторок, 6 червня 2023 р. о 18:58:23 UTC+3 Mohammad S. AlMutairi пише:
>
>> Ubuntu 18.04 LTS reached end of life 6 days ago so I think that 
>> what's causing the issues you are facing. Definitely you need to upgrade 
>> to 
>> a newer Ubuntu version that still supported or as another option you can 
>> buy an extended commercial support for the 18.04 version you have to 
>> keep 
>> using it for a while but still the right 

Re: [dspace-tech] Re: Gnome ubuntu stuck

[darryl....@usask.ca]

I hate to be "that guy", but this seems pretty clearly a networking issue 
with Ubuntu, and nothing related to DSpace.  I think the question is 
probably best asked elsewhere, and not just because it isn't related to 
DSpace, but because you'll likely get more and better responses from a 
support channel that's dedicated to Ubuntu.

- Darryl


On Friday, June 9, 2023 at 5:28:43 AM UTC-6 Maya Zbitneva wrote:

>
> Letter from Daan Lesing:
>
> >Hi there,
>
> >Enter via the command line with your username and password.
>
> >Then check the following files if they are correct:
>
> >sudo vi /etc/hosts
> >This file holds your physical server name and IP address eg. >192.168.0.1 
> repository.com 
>
> >sudo vi /etc/hostname
> >This file holds your physical server name eg. repository.com
>
> >Could you check that your network settings are correct?
>
> >sudo vi /etc/networks/interfaces
>
> >sudo vi /etc/resolv.conf 
>
> Error 1: String “resolv.conf->../run/system/resolve/stub-resolv.conf” is 
> colored by red color.
> Error 2: File “stub-resolv.conf” does not exist.
>
> Question 1: Should I restore “stub-resolv.conf” and symbolic link 
> “resolv.conf->../run/system/resolve/stub-resolv.conf”?
>
> >make sure that your DNS and gateway configurations are correct.
>
> >Also check that systemd-resolved.service is started - sudo systemctl 
> status systemd->resolved.service
>
> Error 3: Systemd-resolved.service loaded, but failed.
>
> sudo systemctl start system-resolved.service – failed.
>
> Result of “sudo systemctl start systemd-resolved.service”:
> [image: start_resolved.jpg]
>
> Result of “journalctl -xe”:
> [image: journal1.jpg]
> [image: journal2.jpg]
>
> Question 2: Should I make that systemd-resolved.service will be started 
> that is to be active?
>
> >Hope this helps
>
> Letter from Mohammad S. AlMutairi:
>
>
> >To check the service errors it generated.
> >2) sudo journalctl -u systemd-resolved -p err
>
> Result of “sudo journalctl -u systemd-resolved -p err”:
>
> [image: FailedNetworkNameResolution.jpg]
>
> Question: How to correct error “Failed to start network name resolution”?
>
> With respect,
> Maiia,
> Academia.
> середа, 7 червня 2023 р. о 22:14:54 UTC+3 Mohammad S. AlMutairi пише:
>
>> In addition to the previous message and after completing it. it's 
>> possible the cause of the issue you have is the failing of the start of 
>> Network Name Resolution so you need to further check why it's failing. You 
>> can check the service log or the it's errors by running the following 
>> comands.
>>
>> To check the service log.
>> 1) sudo journalctl -u systemd-resolved
>>
>> To check the service errors it generated.
>> 2) sudo journalctl -u systemd-resolved -p err
>>
>> To override it temporarily.
>> 3) cp /etc/resolv.conf /etc/resolv.conf-orig && echo "nameserver 8.8.8.8" 
>> > /etc/resolv.conf
>>
>> Update & Upgrade your server.
>> 4) sudo apt update -y && sudo apt upgrade -y && sudo shutdown -r now
>>
>> Hope it helps & Good luck
>>
>> Mo.
>>
>> [image: terminal2.jpg]
>> On Wednesday, June 7, 2023 at 9:22:39 PM UTC+3 Mohammad S. AlMutairi 
>> wrote:
>>
>>> It's an OS issue and for sure it's fixable but without more in-depth 
>>> details I'm shooting in the dark. Trying to help. Try the steps you see 
>>> below in the sequence you see it:
>>>
>>> 1) sudo truncate -s 0 
>>> /var/lib/ubuntu-release-upgrader/release-upgrade-available
>>> 2) sudo dpkg-reconfigure dash
>>> ** make sure to choose no when prompted if you want to (Use dash as the 
>>> default system shell).
>>> 3) ping changelogs.ubuntu.com (make sure if it's resolvable.). If for 
>>> any reason it can't be resolved double check your DNS settings in 
>>> /etc/resolv.conf. You can use google public dns server 8.8.8.8 temporarily.
>>> 4) sudo shutdown -r now
>>> 5) apt update -y && apt upgrade -y && shutdown -r now
>>> 6) You have to upgrade your server to a newer version. You need to.
>>>
>>> Hope it helps.
>>>
>>> Mo.
>>> On Wednesday, June 7, 2023 at 10:23:10 AM UTC+3 Maya Zbitneva wrote:
>>>
 I have Ubuntu 18 LTS and Dspace 6 on another computer which is 
 temporary web server and not real web server. And I have not any such 
 problem which I described above.

 вівторок, 6 червня 2023 р. о 18:58:23 UTC+3 Mohammad S. AlMutairi пише:

> Ubuntu 18.04 LTS reached end of life 6 days ago so I think that what's 
> causing the issues you are facing. Definitely you need to upgrade to a 
> newer Ubuntu version that still supported or as another option you can 
> buy 
> an extended commercial support for the 18.04 version you have to keep 
> using 
> it for a while but still the right decision is to upgrade both the OS and 
> dspae since dspace 6.x will reach end of life too in less than a month 
> from 
> now.
>
> Mo.
>
> On Tuesday, June 6, 2023 at 10:28:05 AM UTC+3 Maya Zbitneva wrote:
>
>> It is not problem with Internet/network, because My Academy Dspace 6 
>> 

Re: [dspace-tech] Re: Gnome ubuntu stuck

[Mohammad S. AlMutairi]

It's an OS issue and for sure it's fixable but without more in-depth 
details I'm shooting in the dark. Trying to help. Try the steps you see 
below in the sequence you see it:

1) sudo truncate -s 0 
/var/lib/ubuntu-release-upgrader/release-upgrade-available
2) sudo dpkg-reconfigure dash
** make sure to choose no when prompted if you want to (Use dash as the 
default system shell).
3) ping changelogs.ubuntu.com (make sure if it's resolvable.). If for any 
reason it can't be resolved double check your DNS settings in 
/etc/resolv.conf. You can use google public dns server 8.8.8.8 temporarily.
4) sudo shutdown -r now
5) apt update -y && apt upgrade -y && shutdown -r now
6) You have to upgrade your server to a newer version. You need to.

Hope it helps.

Mo.
On Wednesday, June 7, 2023 at 10:23:10 AM UTC+3 Maya Zbitneva wrote:

> I have Ubuntu 18 LTS and Dspace 6 on another computer which is temporary 
> web server and not real web server. And I have not any such problem which I 
> described above.
>
> вівторок, 6 червня 2023 р. о 18:58:23 UTC+3 Mohammad S. AlMutairi пише:
>
>> Ubuntu 18.04 LTS reached end of life 6 days ago so I think that what's 
>> causing the issues you are facing. Definitely you need to upgrade to a 
>> newer Ubuntu version that still supported or as another option you can buy 
>> an extended commercial support for the 18.04 version you have to keep using 
>> it for a while but still the right decision is to upgrade both the OS and 
>> dspae since dspace 6.x will reach end of life too in less than a month from 
>> now.
>>
>> Mo.
>>
>> On Tuesday, June 6, 2023 at 10:28:05 AM UTC+3 Maya Zbitneva wrote:
>>
>>> It is not problem with Internet/network, because My Academy Dspace 6 
>>> repository has access to Internet, that is I can make access to it through 
>>> Internet from any computer. 
>>>
>>> вівторок, 6 червня 2023 р. о 09:22:39 UTC+3 Sean Carte пише:
>>>
 Looks like you're not connected to the network/internet.

 Sean

 On Mon, 05 Jun 2023, 14:37 Maya Zbitneva,  wrote:

> After entering to tty2 my login, I have error in terminal tty2 "I have 
> no name!@repository":
> [image: tty2.jpg]
>
> понедельник, 5 июня 2023 г. в 14:59:33 UTC+3, Maya Zbitneva: 
>
>> Good day!
>>
>> Help me please to solve the following problem:
>>
>> I am administrator of Academy Dspace 6 repository. I have http, not 
>> https. I have Ubuntu 18. Everything was Ok with my repository. But now I 
>> have the following problem:
>>
>> My graphical environment Gnome of  my Ubuntu systems can start, but I 
>> do not see login page. Gnome stuck. The last image which I Saw is the 
>> following:
>>
>> [image: gnome.jpg]
>>
>> I can press ctrl+C, and saw the following text:
>>
>> [image: terminal1.jpg]
>>
>> [image: terminal2.jpg]
>>
>> I do not know how to enter to graphical environment of my Ubuntu.
>> I can press Alt+F2 and enter to tty2.
>>
>> With respect,
>> Maiia,
>> Academy.
>>
> -- 
> All messages to this mailing list should adhere to the Code of 
> Conduct: https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx
> --- 
> You received this message because you are subscribed to the Google 
> Groups "DSpace Technical Support" group.
> To unsubscribe from this group and stop receiving emails from it, send 
> an email to dspace-tech...@googlegroups.com.
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> https://groups.google.com/d/msgid/dspace-tech/65eee39f-d64f-4492-96f1-96f161360d81n%40googlegroups.com
>  
> 
> .
>


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Re: [dspace-tech] Re: Gnome ubuntu stuck

[Maya Zbitneva]

I have Ubuntu 18 LTS and Dspace 6 on another computer which is temporary 
web server and not real web server. And I have not any such problem which I 
described above.

вівторок, 6 червня 2023 р. о 18:58:23 UTC+3 Mohammad S. AlMutairi пише:

> Ubuntu 18.04 LTS reached end of life 6 days ago so I think that what's 
> causing the issues you are facing. Definitely you need to upgrade to a 
> newer Ubuntu version that still supported or as another option you can buy 
> an extended commercial support for the 18.04 version you have to keep using 
> it for a while but still the right decision is to upgrade both the OS and 
> dspae since dspace 6.x will reach end of life too in less than a month from 
> now.
>
> Mo.
>
> On Tuesday, June 6, 2023 at 10:28:05 AM UTC+3 Maya Zbitneva wrote:
>
>> It is not problem with Internet/network, because My Academy Dspace 6 
>> repository has access to Internet, that is I can make access to it through 
>> Internet from any computer. 
>>
>> вівторок, 6 червня 2023 р. о 09:22:39 UTC+3 Sean Carte пише:
>>
>>> Looks like you're not connected to the network/internet.
>>>
>>> Sean
>>>
>>> On Mon, 05 Jun 2023, 14:37 Maya Zbitneva,  wrote:
>>>
 After entering to tty2 my login, I have error in terminal tty2 "I have 
 no name!@repository":
 [image: tty2.jpg]

 понедельник, 5 июня 2023 г. в 14:59:33 UTC+3, Maya Zbitneva: 

> Good day!
>
> Help me please to solve the following problem:
>
> I am administrator of Academy Dspace 6 repository. I have http, not 
> https. I have Ubuntu 18. Everything was Ok with my repository. But now I 
> have the following problem:
>
> My graphical environment Gnome of  my Ubuntu systems can start, but I 
> do not see login page. Gnome stuck. The last image which I Saw is the 
> following:
>
> [image: gnome.jpg]
>
> I can press ctrl+C, and saw the following text:
>
> [image: terminal1.jpg]
>
> [image: terminal2.jpg]
>
> I do not know how to enter to graphical environment of my Ubuntu.
> I can press Alt+F2 and enter to tty2.
>
> With respect,
> Maiia,
> Academy.
>
 -- 
 All messages to this mailing list should adhere to the Code of Conduct: 
 https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx
 --- 
 You received this message because you are subscribed to the Google 
 Groups "DSpace Technical Support" group.
 To unsubscribe from this group and stop receiving emails from it, send 
 an email to dspace-tech...@googlegroups.com.
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 https://groups.google.com/d/msgid/dspace-tech/65eee39f-d64f-4492-96f1-96f161360d81n%40googlegroups.com
  
 
 .

>>>

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Re: [dspace-tech] Re: Gnome ubuntu stuck

[Mohammad S. AlMutairi]

Ubuntu 18.04 LTS reached end of life 6 days ago so I think that what's 
causing the issues you are facing. Definitely you need to upgrade to a 
newer Ubuntu version that still supported or as another option you can buy 
an extended commercial support for the 18.04 version you have to keep using 
it for a while but still the right decision is to upgrade both the OS and 
dspae since dspace 6.x will reach end of life too in less than a month from 
now.

Mo.

On Tuesday, June 6, 2023 at 10:28:05 AM UTC+3 Maya Zbitneva wrote:

> It is not problem with Internet/network, because My Academy Dspace 6 
> repository has access to Internet, that is I can make access to it through 
> Internet from any computer. 
>
> вівторок, 6 червня 2023 р. о 09:22:39 UTC+3 Sean Carte пише:
>
>> Looks like you're not connected to the network/internet.
>>
>> Sean
>>
>> On Mon, 05 Jun 2023, 14:37 Maya Zbitneva,  wrote:
>>
>>> After entering to tty2 my login, I have error in terminal tty2 "I have 
>>> no name!@repository":
>>> [image: tty2.jpg]
>>>
>>> понедельник, 5 июня 2023 г. в 14:59:33 UTC+3, Maya Zbitneva: 
>>>
 Good day!

 Help me please to solve the following problem:

 I am administrator of Academy Dspace 6 repository. I have http, not 
 https. I have Ubuntu 18. Everything was Ok with my repository. But now I 
 have the following problem:

 My graphical environment Gnome of  my Ubuntu systems can start, but I 
 do not see login page. Gnome stuck. The last image which I Saw is the 
 following:

 [image: gnome.jpg]

 I can press ctrl+C, and saw the following text:

 [image: terminal1.jpg]

 [image: terminal2.jpg]

 I do not know how to enter to graphical environment of my Ubuntu.
 I can press Alt+F2 and enter to tty2.

 With respect,
 Maiia,
 Academy.

>>> -- 
>>> All messages to this mailing list should adhere to the Code of Conduct: 
>>> https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx
>>> --- 
>>> You received this message because you are subscribed to the Google 
>>> Groups "DSpace Technical Support" group.
>>> To unsubscribe from this group and stop receiving emails from it, send 
>>> an email to dspace-tech...@googlegroups.com.
>>> To view this discussion on the web visit 
>>> https://groups.google.com/d/msgid/dspace-tech/65eee39f-d64f-4492-96f1-96f161360d81n%40googlegroups.com
>>>  
>>> 
>>> .
>>>
>>

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Re: [dspace-tech] Re: Gnome ubuntu stuck

[Maya Zbitneva]

It is not problem with Internet/network, because My Academy Dspace 6 
repository has access to Internet, that is I can make access to it through 
Internet from any computer. 

вівторок, 6 червня 2023 р. о 09:22:39 UTC+3 Sean Carte пише:

> Looks like you're not connected to the network/internet.
>
> Sean
>
> On Mon, 05 Jun 2023, 14:37 Maya Zbitneva,  wrote:
>
>> After entering to tty2 my login, I have error in terminal tty2 "I have no 
>> name!@repository":
>> [image: tty2.jpg]
>>
>> понедельник, 5 июня 2023 г. в 14:59:33 UTC+3, Maya Zbitneva: 
>>
>>> Good day!
>>>
>>> Help me please to solve the following problem:
>>>
>>> I am administrator of Academy Dspace 6 repository. I have http, not 
>>> https. I have Ubuntu 18. Everything was Ok with my repository. But now I 
>>> have the following problem:
>>>
>>> My graphical environment Gnome of  my Ubuntu systems can start, but I do 
>>> not see login page. Gnome stuck. The last image which I Saw is the 
>>> following:
>>>
>>> [image: gnome.jpg]
>>>
>>> I can press ctrl+C, and saw the following text:
>>>
>>> [image: terminal1.jpg]
>>>
>>> [image: terminal2.jpg]
>>>
>>> I do not know how to enter to graphical environment of my Ubuntu.
>>> I can press Alt+F2 and enter to tty2.
>>>
>>> With respect,
>>> Maiia,
>>> Academy.
>>>
>> -- 
>> All messages to this mailing list should adhere to the Code of Conduct: 
>> https://www.lyrasis.org/about/Pages/Code-of-Conduct.aspx
>> --- 
>> You received this message because you are subscribed to the Google Groups 
>> "DSpace Technical Support" group.
>> To unsubscribe from this group and stop receiving emails from it, send an 
>> email to dspace-tech...@googlegroups.com.
>> To view this discussion on the web visit 
>> https://groups.google.com/d/msgid/dspace-tech/65eee39f-d64f-4492-96f1-96f161360d81n%40googlegroups.com
>>  
>> 
>> .
>>
>

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