[Elecraft] K3 firmware update failure

2015-03-30 Thread GDR
Sort of related to your problem...

Last week I bought the PX3 for my KX3. The PX3 required a much later firmware 
installed in the KX3 than was in it (I had not kept it current; if it ain't 
broke, don't fix it mentality). So, I downloaded the current KX3 utility, got 
the latest firmware and started the process to load the new files to the KX3. 
Nothing. Couldn't get the Windows laptop pc running Vista to talk to the KX3. I 
have three KXUSB cables. Tried them all. Nothing. Went back to the Elecraft 
website and downloaded the FTDI chipset driver. Still nothing. This is the same 
computer I have been using all along with all of my Elecraft equipment and it 
worked last time I tried. Contacted tech support at Elecraft, followed all 
their suggestions and still no joy. So since the laptop was getting a 
few years on it and lacked many of the modern features (no touch screen, etc) I 
went to my local big box electronics store and bought the least expensive 
laptop (out the door for a little over $300) they had runni
 ng the most up-to-date Windows operating system. Installed the utility and 
files on it then uploaded the new firmware to the KX3 first try. I had needed a 
new laptop anyway that was dedicated to the ham shack so I solved two problems 
with one purchase. Maybe you have a friend willing to let you try his computer? 
Or maybe you are in need of a new laptop? I sure like the PX3!


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Re: [Elecraft] K3 firmware update failure

2015-03-30 Thread Al Gulseth
The first cardinal rule when a peripheral or device quits working under a 
Windows OS: check/reinstall the driver and look for anything that might have 
changed in software. I cringe at the number of modems, sound cards, etc. 
which have been thrown in the trash by people who didn't understand the 
process. My [insert device here] quit working. I went to Best Buy etc. and 
bought a new one. It works so the old one must have been bad.

By installing the new device a new device driver was installed DUUHHH!! There 
is a good chance the driver or something in the OS was corrupted or 
incompatable, rendering the original device useless. (The classic related to 
this was a few years ago when some users reported receiving blue screens 
after a windows update was released. Investigation proved it to be an 
incompatability of the update with a certain piece of -- malware!)

73, Al

On Mon March 30 2015 11:01:53 am Tony Estep wrote:
 On Mon, Mar 30, 2015 at 8:02 AM, GDR k...@charter.net wrote:
  ...This is the same computer I have been using all along with all of my
  Elecraft equipment and it worked last time,,,

 
 I had a Windows 7 laptop that ran my station perfectly for years. Then one
 day it would not send CW to my K3. I tried new cables, new drivers, new CW
 software, etc. etc. I figured that the USB hardware had failed. But one of
 my kids is an MSEE in charge of a huge network of servers and clients, and
 he said that it was probably a Windows update that had hosed something in
 the USB control chain. So I upgraded to Win 8.1, and sure enough,
 everything came back to life.

 So maybe the same thing happened in your case -- you had a combination of
 hardware and drivers that somehow wouldn't play with some update that came
 since the last time you tried it. Anyway, you're up and running, which is
 the important thing.

 73, Tony KT0NY
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Re: [Elecraft] K3 firmware update failure

2015-03-30 Thread Tony Estep
On Mon, Mar 30, 2015 at 8:02 AM, GDR k...@charter.net wrote:

 ...This is the same computer I have been using all along with all of my
 Elecraft equipment and it worked last time,,,


I had a Windows 7 laptop that ran my station perfectly for years. Then one
day it would not send CW to my K3. I tried new cables, new drivers, new CW
software, etc. etc. I figured that the USB hardware had failed. But one of
my kids is an MSEE in charge of a huge network of servers and clients, and
he said that it was probably a Windows update that had hosed something in
the USB control chain. So I upgraded to Win 8.1, and sure enough,
everything came back to life.

So maybe the same thing happened in your case -- you had a combination of
hardware and drivers that somehow wouldn't play with some update that came
since the last time you tried it. Anyway, you're up and running, which is
the important thing.

73, Tony KT0NY
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Re: [Elecraft] K3 :: firmware update failure

2010-09-19 Thread Bill K9YEQ
Let me add a note to the reflector about firmware updates so newcomers
aren't frightened off by the involved discussion on the reflector about this
topic. I find the process simple and it works well for upgrading any of the
K3 devices. The procedures for  firmware updating both P3 and K3 aren't fool
proof.  As those of us in the PC repair and building business know,
directions are important to follow. And be sure not to interrupt the state
of the update process by powering off the radio, computer or program before
it is complete if one doesn't want to mess it up.  

Bill 
K9YEQ

-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Dick Dievendorff
Sent: Saturday, September 18, 2010 1:31 AM
To: 'The Smiths'; invento...@gmail.com; 'Elecraft Reflector'
Subject: Re: [Elecraft] K3 :: firmware update failure

This works, but it may be more complex than is required.

The P3 currently sends initialization commands to the K3 when the P3 starts
up, and it doesn't check before sending these commands that the K3 is acting
as a K3.  If the K3 is in its boot loader (showing MCU LD in the LCD) some
of the commands sent by the P3 tell the K3 to start receiving firmware.  In
that state we don't get responses from the radio except on firmware block
boundaries.

If you turn everything off (remove the power plug from the K3 and P3, and if
necessary, shut down the K3 Utility), then don't reinstall the P3 power
plug, then start the K3 and the K3 Utility, the program should find the
radio. There isn't a need to change the RS-232 cable, if the P3 stays off
there is a bypass relay within it for the RS-232 connection.

Some have reported that the COM port used by the K3 Utility is made unusable
when the P3 gets into this state.  I believe that may be dependent on the
USB to Serial Adapter device driver you have. A PC reboot may be necessary
to free the COM port.  The K3 Utility Closes the COM port handle during all
controlled termination scenarios except Task Manager termination.  Windows
process termination closes all open handles, but sometimes the device driver
doesn't complete Close.

If the K3 is in MCU LD state, the P3 must stay off from the time the K3
power is turned on until the K3 firmware load is complete.  It's not good
enough to turn the K3 on, have the P3 start up with it, and then turn the P3
off.  During that brief period, the P3 sends the commands that influence the
K3's boot loader.

Usually you can just load firmware by turning the P3 off and sending the
firmware.  But if anything goes wrong with the firmware load and you end up
in the K3 bootstrap loader (MCU LD on the front panel) at K3 startup, the P3
must stay off to recover.

I have my P3 jumpered to not start up with the K3.  It needs an explicit
Power On button press, and I avoid this situation.

Ultimately this will be resolved by a P3 firmware change to determine the
K3's state before sending it commands that could influence the boot loader.

The P3 owner's manual is being updated with the details of this procedure.

73 de Dick, K6KR



-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of The Smiths
Sent: Friday, September 17, 2010 11:08 PM
To: invento...@gmail.com; Elecraft Reflector
Subject: Re: [Elecraft] K3 :: firmware update failure


Steve , you went through the same exact thing that I did.  I had thought
that I missed a step, and then shut down too early or something... I guess
this is an issue with the beta software, UNLESS, you start with the P3 off..
This is KEY.
I did the power on button and the reset and NOTHING seemed to work..
 
I had the same issue with the polling not finding the rig.  What I ended up
having to do was 1 - Turned off the rig power supply, 2 - Closed the Port in
the K3 utility  under the Ports tab.  Next I Then went into the windows
Control panel, selected System, then into the hardware tab I selected
Device Manager.  From there I  went into the com ports area, and I
opened the com port that I was using for the K3.  I checked on the speed,
changed it from the default 9600 to 115200 (or 34800 doesn't matter) and I
hit apply.  After that I hit okay. Even if you don't need to make a change,
change it just to restart the ports brains... 
I then moved the K3 serial cable over to the K3 (and out of the P3
completely)
 
Next  I turned the power supply back on for the K3, then I HELD the power
button down for 10 seconds (until the red light started blinking).  After
that I went back to the K3 Utility and I went to the firmware tab.  I
pushed the button that said check versions now then low and behold it
finaly read the port again on the rig.. I then hit the Download ALL button
and everything worked from there.
 
Give that a try and let me know if it doesn't work..I'm sure there's other
ways to skin this cat...
 

 
 Date: Fri, 17 Sep 2010 20:26:13 -0400
 From: invento...@gmail.com
 To: elecraft

Re: [Elecraft] K3 :: firmware update failure

2010-09-19 Thread Kok Chen
On Sep 19, 2010, at 9/199:47 AM, Bill K9YEQ wrote:

  I find the process simple and it works well for upgrading any of  
 the K3 devices. The procedures for  firmware updating both P3 and K3  
 aren't fool proof.

While better but still not 100% foolproof, the Canon cameras that I  
have can be updated by first copying the firmware file into the same  
memory card that holds the photos, and then commanding the camera  
through a menu to update firmware. It does take away most of the  
scare factor when updating the firmware.

That being said, by now there are probably amateur rigs that update  
firmware through the ubiquitous USB memory stick.

A memory stick could be a good way to save menus and configs of a rig,  
too.  But you would need to add the cost of a USB connector and  
perhaps an additional $5 AVR microprocessor.  That could translate to  
a burdened $20 on the end user, but it can save on support phone calls  
and companies can perhaps eat some of the margin :-).

73
Chen, W7AY

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Re: [Elecraft] K3 :: firmware update failure

2010-09-19 Thread Bill K9YEQ
Chen,

When it comes to cameras... all bets are off, as personally, I think they
are bloat-ware and very processor overload.  I have seen Canon, Kodak, Sony
and Nikon programs which are so user friendly to make a great working PC
turned into a sluggish piece of junk.  I usually stop the startup processes
of all of them and show my customers how to download from their cameras and
sort their own so they don't lose the libraries and other dedicated to
manufacturer systems which can be a huge hassle. 

Bill
K9YEQ


-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Kok Chen
Sent: Sunday, September 19, 2010 12:34 PM
To: Elecraft Reflector
Subject: Re: [Elecraft] K3 :: firmware update failure

On Sep 19, 2010, at 9/199:47 AM, Bill K9YEQ wrote:

  I find the process simple and it works well for upgrading any of the 
 K3 devices. The procedures for  firmware updating both P3 and K3 
 aren't fool proof.

While better but still not 100% foolproof, the Canon cameras that I have can
be updated by first copying the firmware file into the same memory card that
holds the photos, and then commanding the camera through a menu to update
firmware. It does take away most of the scare factor when updating the
firmware.

That being said, by now there are probably amateur rigs that update firmware
through the ubiquitous USB memory stick.

A memory stick could be a good way to save menus and configs of a rig, too.
But you would need to add the cost of a USB connector and perhaps an
additional $5 AVR microprocessor.  That could translate to a burdened $20 on
the end user, but it can save on support phone calls and companies can
perhaps eat some of the margin :-).

73
Chen, W7AY

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Re: [Elecraft] K3 :: firmware update failure

2010-09-19 Thread Gary Gregory
Bill,

You nailed that one.

Manufacturers have no interest in giving the user a choice other than they
expect us to load their software in the belief that when the next new model
comes out we will all rush down and buy it.

I do the same procedure as you have suggested and could not agree more.

73's
Gary

On Mon, Sep 20, 2010 at 8:39 AM, Bill K9YEQ k9...@live.com wrote:

 Chen,

 When it comes to cameras... all bets are off, as personally, I think they
 are bloat-ware and very processor overload.  I have seen Canon, Kodak, Sony
 and Nikon programs which are so user friendly to make a great working PC
 turned into a sluggish piece of junk.  I usually stop the startup processes
 of all of them and show my customers how to download from their cameras and
 sort their own so they don't lose the libraries and other dedicated to
 manufacturer systems which can be a huge hassle.

 Bill
 K9YEQ


 -Original Message-
 From: elecraft-boun...@mailman.qth.net
 [mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Kok Chen
 Sent: Sunday, September 19, 2010 12:34 PM
 To: Elecraft Reflector
 Subject: Re: [Elecraft] K3 :: firmware update failure

 On Sep 19, 2010, at 9/199:47 AM, Bill K9YEQ wrote:

   I find the process simple and it works well for upgrading any of the
  K3 devices. The procedures for  firmware updating both P3 and K3
  aren't fool proof.

 While better but still not 100% foolproof, the Canon cameras that I have
 can
 be updated by first copying the firmware file into the same memory card
 that
 holds the photos, and then commanding the camera through a menu to update
 firmware. It does take away most of the scare factor when updating the
 firmware.

 That being said, by now there are probably amateur rigs that update
 firmware
 through the ubiquitous USB memory stick.

 A memory stick could be a good way to save menus and configs of a rig, too.
 But you would need to add the cost of a USB connector and perhaps an
 additional $5 AVR microprocessor.  That could translate to a burdened $20
 on
 the end user, but it can save on support phone calls and companies can
 perhaps eat some of the margin :-).

 73
 Chen, W7AY

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-- 
Gary
VK4FD - Motorhome Mobile
http://www.qsl.net/vk4fd/
K3 #679
For everything else there's Mastercard!!!
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Re: [Elecraft] K3 :: firmware update failure

2010-09-18 Thread The Smiths

Steve , you went through the same exact thing that I did.  I had thought that I 
missed a step, and then shut down too early or something... I guess this is an 
issue with the beta software, UNLESS, you start with the P3 off.. This is KEY.
I did the power on button and the reset and NOTHING seemed to work..
 
I had the same issue with the polling not finding the rig.  What I ended up 
having to do was 1 - Turned off the rig power supply, 2 - Closed the Port in 
the K3 utility  under the Ports tab.  Next I Then went into the windows 
Control panel, selected System, then into the hardware tab I selected 
Device Manager.  From there I  went into the com ports area, and I opened 
the com port that I was using for the K3.  I checked on the speed, changed it 
from the default 9600 to 115200 (or 34800 doesn't matter) and I hit apply.  
After that I hit okay. Even if you don't need to make a change, change it just 
to restart the ports brains... 
I then moved the K3 serial cable over to the K3 (and out of the P3 completely)
 
Next  I turned the power supply back on for the K3, then I HELD the power 
button down for 10 seconds (until the red light started blinking).  After that 
I went back to the K3 Utility and I went to the firmware tab.  I pushed the 
button that said check versions now then low and behold it finaly read the 
port again on the rig.. I then hit the Download ALL button and everything 
worked from there.
 
Give that a try and let me know if it doesn't work..I'm sure there's other ways 
to skin this cat...
 

 
 Date: Fri, 17 Sep 2010 20:26:13 -0400
 From: invento...@gmail.com
 To: elecraft@mailman.qth.net
 Subject: [Elecraft] K3 :: firmware update failure
 
 I downloaded the new P3 utility and the latest firmware, plus the 4.12
 release from the Elecraft server.
 
 I've never had any problem on a firmware update, and the new load onto the
 P3 worked just fine.
 
 Then, I opened the K3 fw utility and proceeded to install the 4.12
 revision.
 
 First, a message popped up that said I have to shut the power off to the P3,
 so I did.
 
 Then, the process stopped. Inconsolable.
 
 Now, the rig says 'MCU LD' and the TX light is flashing. The computer
 cannot 'contact' the radio. Power cycles, and holding the power button to
 force the bootloader are to no avail.
 
 I will try connecting the serial port directly to the rig and attempt to
 'fix' it that way. Any other suggestions?
 
 
 Steve KZ1X/4
 K1, K2 ... K3 ?
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Re: [Elecraft] K3 :: firmware update failure

2010-09-18 Thread Dick Dievendorff
This works, but it may be more complex than is required.

The P3 currently sends initialization commands to the K3 when the P3 starts
up, and it doesn't check before sending these commands that the K3 is acting
as a K3.  If the K3 is in its boot loader (showing MCU LD in the LCD) some
of the commands sent by the P3 tell the K3 to start receiving firmware.  In
that state we don't get responses from the radio except on firmware block
boundaries.

If you turn everything off (remove the power plug from the K3 and P3, and if
necessary, shut down the K3 Utility), then don't reinstall the P3 power
plug, then start the K3 and the K3 Utility, the program should find the
radio. There isn't a need to change the RS-232 cable, if the P3 stays off
there is a bypass relay within it for the RS-232 connection.

Some have reported that the COM port used by the K3 Utility is made unusable
when the P3 gets into this state.  I believe that may be dependent on the
USB to Serial Adapter device driver you have. A PC reboot may be necessary
to free the COM port.  The K3 Utility Closes the COM port handle during all
controlled termination scenarios except Task Manager termination.  Windows
process termination closes all open handles, but sometimes the device driver
doesn't complete Close.

If the K3 is in MCU LD state, the P3 must stay off from the time the K3
power is turned on until the K3 firmware load is complete.  It's not good
enough to turn the K3 on, have the P3 start up with it, and then turn the P3
off.  During that brief period, the P3 sends the commands that influence the
K3's boot loader.

Usually you can just load firmware by turning the P3 off and sending the
firmware.  But if anything goes wrong with the firmware load and you end up
in the K3 bootstrap loader (MCU LD on the front panel) at K3 startup, the P3
must stay off to recover.

I have my P3 jumpered to not start up with the K3.  It needs an explicit
Power On button press, and I avoid this situation.

Ultimately this will be resolved by a P3 firmware change to determine the
K3's state before sending it commands that could influence the boot loader.

The P3 owner's manual is being updated with the details of this procedure.

73 de Dick, K6KR



-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of The Smiths
Sent: Friday, September 17, 2010 11:08 PM
To: invento...@gmail.com; Elecraft Reflector
Subject: Re: [Elecraft] K3 :: firmware update failure


Steve , you went through the same exact thing that I did.  I had thought
that I missed a step, and then shut down too early or something... I guess
this is an issue with the beta software, UNLESS, you start with the P3 off..
This is KEY.
I did the power on button and the reset and NOTHING seemed to work..
 
I had the same issue with the polling not finding the rig.  What I ended up
having to do was 1 - Turned off the rig power supply, 2 - Closed the Port in
the K3 utility  under the Ports tab.  Next I Then went into the windows
Control panel, selected System, then into the hardware tab I selected
Device Manager.  From there I  went into the com ports area, and I
opened the com port that I was using for the K3.  I checked on the speed,
changed it from the default 9600 to 115200 (or 34800 doesn't matter) and I
hit apply.  After that I hit okay. Even if you don't need to make a change,
change it just to restart the ports brains... 
I then moved the K3 serial cable over to the K3 (and out of the P3
completely)
 
Next  I turned the power supply back on for the K3, then I HELD the power
button down for 10 seconds (until the red light started blinking).  After
that I went back to the K3 Utility and I went to the firmware tab.  I
pushed the button that said check versions now then low and behold it
finaly read the port again on the rig.. I then hit the Download ALL button
and everything worked from there.
 
Give that a try and let me know if it doesn't work..I'm sure there's other
ways to skin this cat...
 

 
 Date: Fri, 17 Sep 2010 20:26:13 -0400
 From: invento...@gmail.com
 To: elecraft@mailman.qth.net
 Subject: [Elecraft] K3 :: firmware update failure
 
 I downloaded the new P3 utility and the latest firmware, plus the 4.12
 release from the Elecraft server.
 
 I've never had any problem on a firmware update, and the new load onto the
 P3 worked just fine.
 
 Then, I opened the K3 fw utility and proceeded to install the 4.12
 revision.
 
 First, a message popped up that said I have to shut the power off to the
P3,
 so I did.
 
 Then, the process stopped. Inconsolable.
 
 Now, the rig says 'MCU LD' and the TX light is flashing. The computer
 cannot 'contact' the radio. Power cycles, and holding the power button to
 force the bootloader are to no avail.
 
 I will try connecting the serial port directly to the rig and attempt to
 'fix' it that way. Any other suggestions?
 
 
 Steve KZ1X/4
 K1, K2 ... K3

[Elecraft] K3 :: firmware update failure

2010-09-17 Thread Steve Jackson
I downloaded the new P3 utility and the latest firmware, plus the 4.12
release from the Elecraft server.

I've never had any problem on a firmware update, and the new load onto the
P3 worked just fine.

Then, I opened the K3 fw utility and proceeded to install the 4.12
revision.

First, a message popped up that said I have to shut the power off to the P3,
so I did.

Then, the process stopped.  Inconsolable.

Now, the rig says 'MCU LD' and the TX light is flashing.  The computer
cannot 'contact' the radio.  Power cycles, and holding the power button to
force the bootloader are to no avail.

I will try connecting the serial port directly to the rig and attempt to
'fix' it that way.  Any other suggestions?


Steve KZ1X/4
K1, K2 ... K3 ?
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Re: [Elecraft] K3 :: firmware update failure

2010-09-17 Thread Dick Dievendorff
That should do it. Another suggestion is to turn the P3 power off in such a
way that it does not come on when you turn on the K3, before starting the
firmware load.  Depending on how you set the P3 internal power on jumper,
that may require you to unplug the P3 from its power source.

The P3's initialization of the K3 is disturbing the MCU boot loader. The P3
sends a number of K3 commands from the K3 programmer's reference, but in the
boot load state, the K3 doesn't understand the K3 programmer's reference
command set. One of the commands puts the boot loader into a state where it
expects firmware frames. 

If you turn everything off, remove the power plug from the back of your P3,
and then turn the K3 on and restart the K3 Utility, it should find the K3
and be able to load K3 firmware.

We're in the process of revising the P3 owner's manual to describe this
recovery sequence. 

In time, P3 firmware won't put the K3 into that state, but we're not quite
there yet.

Dick, K6KR



-Original Message-
From: elecraft-boun...@mailman.qth.net
[mailto:elecraft-boun...@mailman.qth.net] On Behalf Of Steve Jackson
Sent: Friday, September 17, 2010 5:26 PM
To: elecraft@mailman.qth.net
Subject: [Elecraft] K3 :: firmware update failure

I downloaded the new P3 utility and the latest firmware, plus the 4.12
release from the Elecraft server.

I've never had any problem on a firmware update, and the new load onto the
P3 worked just fine.

Then, I opened the K3 fw utility and proceeded to install the 4.12
revision.

First, a message popped up that said I have to shut the power off to the P3,
so I did.

Then, the process stopped.  Inconsolable.

Now, the rig says 'MCU LD' and the TX light is flashing.  The computer
cannot 'contact' the radio.  Power cycles, and holding the power button to
force the bootloader are to no avail.

I will try connecting the serial port directly to the rig and attempt to
'fix' it that way.  Any other suggestions?


Steve KZ1X/4
K1, K2 ... K3 ?
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Re: [Elecraft] K3 :: firmware update failure

2010-09-17 Thread Don Wilhelm
  Steve,

Are you using the latest K3 Utility?  If not, download that first.
Then follow the instructions in the K3 Utility help file to force a K3 
firmware load.  You must unplug the power from the K3, not just cycle 
with the power button.

If that does not work, perhaps Dick will help you.

73,
Don W3FPR

On 9/17/2010 8:26 PM, Steve Jackson wrote:
 I downloaded the new P3 utility and the latest firmware, plus the 4.12
 release from the Elecraft server.

 I've never had any problem on a firmware update, and the new load onto the
 P3 worked just fine.

 Then, I opened the K3 fw utility and proceeded to install the 4.12
 revision.

 First, a message popped up that said I have to shut the power off to the P3,
 so I did.

 Then, the process stopped.  Inconsolable.

 Now, the rig says 'MCU LD' and the TX light is flashing.  The computer
 cannot 'contact' the radio.  Power cycles, and holding the power button to
 force the bootloader are to no avail.

 I will try connecting the serial port directly to the rig and attempt to
 'fix' it that way.  Any other suggestions?


 Steve KZ1X/4
 K1, K2 ... K3 ?
 __
 Elecraft mailing list
 Home: http://mailman.qth.net/mailman/listinfo/elecraft
 Help: http://mailman.qth.net/mmfaq.htm
 Post: mailto:Elecraft@mailman.qth.net

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 Please help support this email list: http://www.qsl.net/donate.html

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[Elecraft] K3 :: firmware update failure

2010-09-17 Thread Steve Jackson
Situation resolved.  Kudos, as always, to the vigilant and knowledgeable
guys monitoring this reflector.

For others who have a K3 / P3 setup, you may wish to familiarize yourself
with the bootloader operation and sequencing of the combined pair of units.
Had I not assumed I knew 100% how this worked first (I was only 85% right)
and had been prepared for the new process, I might have avoided the glitch.

73  Steve KZ1X/4
K1, K2, K3/P3, etc.
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