Re: [PSES] Off Topic - Warranty Question
I found a good summary here. It includes a link to the actual Directive. http://eur-lex.europa.eu/legal-content/EN/TXT/?uri=URISERV:l32022 The summary notes that individual EU members are permitted to enact warranty requirement stricter than the EU minimum. That would explain the differences between Italy and the UK. Ted Eckert The information provided is my own opinion and does not necessarily reflect the opinion of my employer. -Original Message- From: John Allen [mailto:jral...@productsafetyinc.com] Sent: Wednesday, July 1, 2015 8:10 PM To: EMC-PSTC@LISTSERV.IEEE.ORG Subject: Re: [PSES] Off Topic - Warranty Question The EU has a Warrantee Directive for consumer goods. Best Regards, John John Allen Product Safety Consulting, Inc www.productsafetyinc.comhttp://www.productsafetyinc.com On Jul 1, 2015, at 10:03 PM, Doug Smith d...@emcesd.commailto:d...@emcesd.com wrote: Hi Scott, I had not heard of anything like this.It would seem a very difficult thing to do since variations between products would result in a real mess of regulations. Some products should not, in fact, could not, be warranteed for a specific lenght of time like two years because of the nature of the product. However, I would like to see a 5 year warrantee on all medical treatements. Doug Smith http://emcesd.com http://DesertLabRat.com On Wed, 1 Jul 2015 19:17:16 -0700, Scott Douglas sdouglas...@gmail.commailto:sdouglas...@gmail.com wrote: Hello People, This is not a compliance type question (at least I don't think so). Question comes up, is there anywhere written into law or regulation that a manufacturer of electronic product must provide a warranty on a product? More specifically, is there any term associated with such a requirement? One of our international sales guys thought the EU had a minimum two year warranty requirement. But we can't find that in writing anywhere we have looked. Any input from the group will be much appreciated. Thank you in advance for your comments. Regards, Scott - This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to emc-p...@ieee.orgmailto:emc-p...@ieee.org All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott Douglas sdoug...@ieee.orgmailto:sdoug...@ieee.org Mike Cantwell mcantw...@ieee.orgmailto:mcantw...@ieee.org For policy questions, send mail to: Jim Bacher: j.bac...@ieee.orgmailto:j.bac...@ieee.org David Heald: dhe...@gmail.commailto:dhe...@gmail.com - This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to emc-p...@ieee.orgmailto:emc-p...@ieee.org All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott Douglas sdoug...@ieee.orgmailto:sdoug...@ieee.org Mike Cantwell mcantw...@ieee.orgmailto:mcantw...@ieee.org For policy questions, send mail to: Jim Bacher: j.bac...@ieee.orgmailto:j.bac...@ieee.org David Heald: dhe...@gmail.commailto:dhe...@gmail.com - This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to emc-p...@ieee.orgmailto:emc-p...@ieee.org All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott
Re: [PSES] Off Topic - Warranty Question
I believe that warranty requirements vary from country to country. Italy does require a 2 year warranty on some product types. I can’t point you to the specific law, but this link is to a BBC story about a recent incident on the subject. http://www.bbc.com/news/technology-16339651 Here is the same manufacturer’s statement on warranty law in the UK. It’s interesting that England and Wales have different requirements from Scotland. http://www.apple.com/uk/legal/statutory-warranty/ I intend no offence towards this particular company even though they are a competitor of my employer. I am providing it only as an example of the differing warranty requirements and the potential ramifications of noncompliance. The laws will also differ in what must be covered. Italy’s 2 year requirement is more comprehensive than England’s 5 year requirement. In the United States, you have the complications of different requirements under express warranties and the implied warranty of merchantability. Ted Eckert The opinions expressed are my own and do not necessarily reflect the views of my employer. I am not a lawyer and I am not providing legal advice. I recommend you work with your corporate attorney or outside council to ensure compliance with warranty law in the jurisdictions where your products are sold. -Original Message- From: Scott Douglas [mailto:sdouglas...@gmail.com] Sent: Wednesday, July 1, 2015 7:17 PM To: EMC-PSTC@LISTSERV.IEEE.ORG Subject: [PSES] Off Topic - Warranty Question Hello People, This is not a compliance type question (at least I don't think so). Question comes up, is there anywhere written into law or regulation that a manufacturer of electronic product must provide a warranty on a product? More specifically, is there any term associated with such a requirement? One of our international sales guys thought the EU had a minimum two year warranty requirement. But we can't find that in writing anywhere we have looked. Any input from the group will be much appreciated. Thank you in advance for your comments. Regards, Scott - This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to emc-p...@ieee.orgmailto:emc-p...@ieee.org All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott Douglas sdoug...@ieee.orgmailto:sdoug...@ieee.org Mike Cantwell mcantw...@ieee.orgmailto:mcantw...@ieee.org For policy questions, send mail to: Jim Bacher: j.bac...@ieee.orgmailto:j.bac...@ieee.org David Heald: dhe...@gmail.commailto:dhe...@gmail.com - This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to emc-p...@ieee.org All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott Douglas sdoug...@ieee.org Mike Cantwell mcantw...@ieee.org For policy questions, send mail to: Jim Bacher: j.bac...@ieee.org David Heald: dhe...@gmail.com
Re: [PSES] Off Topic - Warranty Question
Hi Scott, I had not heard of anything like this.It would seem a very difficult thing to do since variations between products would result in a real mess of regulations. Some products should not, in fact, could not, be warranteed for a specific lenght of time like two years because of the nature of the product. However, I would like to see a 5 year warrantee on all medical treatements. Doug Smith http://emcesd.com http://DesertLabRat.com On Wed, 1 Jul 2015 19:17:16 -0700, Scott Douglas sdouglas...@gmail.com wrote: Hello People, This is not a compliance type question (at least I don't think so). Question comes up, is there anywhere written into law or regulation that a manufacturer of electronic product must provide a warranty on a product? More specifically, is there any term associated with such a requirement? One of our international sales guys thought the EU had a minimum two year warranty requirement. But we can't find that in writing anywhere we have looked. Any input from the group will be much appreciated. Thank you in advance for your comments. Regards, Scott - This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to emc-p...@ieee.org All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott Douglas sdoug...@ieee.org Mike Cantwell mcantw...@ieee.org For policy questions, send mail to: Jim Bacher: j.bac...@ieee.org David Heald: dhe...@gmail.com - This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to emc-p...@ieee.org All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott Douglas sdoug...@ieee.org Mike Cantwell mcantw...@ieee.org For policy questions, send mail to: Jim Bacher: j.bac...@ieee.org David Heald: dhe...@gmail.com
[PSES] Off Topic - Warranty Question
Hello People, This is not a compliance type question (at least I don't think so). Question comes up, is there anywhere written into law or regulation that a manufacturer of electronic product must provide a warranty on a product? More specifically, is there any term associated with such a requirement? One of our international sales guys thought the EU had a minimum two year warranty requirement. But we can't find that in writing anywhere we have looked. Any input from the group will be much appreciated. Thank you in advance for your comments. Regards, Scott - This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to emc-p...@ieee.org All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott Douglas sdoug...@ieee.org Mike Cantwell mcantw...@ieee.org For policy questions, send mail to: Jim Bacher: j.bac...@ieee.org David Heald: dhe...@gmail.com
