I believe that warranty requirements vary from country to country. Italy does require a 2 year warranty on some product types. I can’t point you to the specific law, but this link is to a BBC story about a recent incident on the subject.
http://www.bbc.com/news/technology-16339651 Here is the same manufacturer’s statement on warranty law in the UK. It’s interesting that England and Wales have different requirements from Scotland. http://www.apple.com/uk/legal/statutory-warranty/ I intend no offence towards this particular company even though they are a competitor of my employer. I am providing it only as an example of the differing warranty requirements and the potential ramifications of noncompliance. The laws will also differ in what must be covered. Italy’s 2 year requirement is more comprehensive than England’s 5 year requirement. In the United States, you have the complications of different requirements under express warranties and the implied warranty of merchantability. Ted Eckert The opinions expressed are my own and do not necessarily reflect the views of my employer. I am not a lawyer and I am not providing legal advice. I recommend you work with your corporate attorney or outside council to ensure compliance with warranty law in the jurisdictions where your products are sold. -----Original Message----- From: Scott Douglas [mailto:[email protected]] Sent: Wednesday, July 1, 2015 7:17 PM To: [email protected] Subject: [PSES] Off Topic - Warranty Question Hello People, This is not a compliance type question (at least I don't think so). Question comes up, is there anywhere written into law or regulation that a manufacturer of electronic product must provide a warranty on a product? More specifically, is there any term associated with such a requirement? One of our international sales guys thought the EU had a minimum two year warranty requirement. But we can't find that in writing anywhere we have looked. Any input from the group will be much appreciated. Thank you in advance for your comments. Regards, Scott - ---------------------------------------------------------------- This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to <[email protected]<mailto:[email protected]>> All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott Douglas <[email protected]<mailto:[email protected]>> Mike Cantwell <[email protected]<mailto:[email protected]>> For policy questions, send mail to: Jim Bacher: <[email protected]<mailto:[email protected]>> David Heald: <[email protected]<mailto:[email protected]>> - ---------------------------------------------------------------- This message is from the IEEE Product Safety Engineering Society emc-pstc discussion list. To post a message to the list, send your e-mail to <[email protected]> All emc-pstc postings are archived and searchable on the web at: http://www.ieee-pses.org/emc-pstc.html Attachments are not permitted but the IEEE PSES Online Communities site at http://product-compliance.oc.ieee.org/ can be used for graphics (in well-used formats), large files, etc. Website: http://www.ieee-pses.org/ Instructions: http://www.ieee-pses.org/list.html (including how to unsubscribe) List rules: http://www.ieee-pses.org/listrules.html For help, send mail to the list administrators: Scott Douglas <[email protected]> Mike Cantwell <[email protected]> For policy questions, send mail to: Jim Bacher: <[email protected]> David Heald: <[email protected]>
