RE: Creating a Reliability Department

2002-02-14 Thread Matt Kilkenny

>3) Reliability in manufacturing would not constitute a conflict of interest
>as compliance could. Compliance is more like an unbiased judge where
>Reliability provides input to improve products to make them more robust.

I respectfully disagree with Paul. While I'm sure there are some reliability
functions that are effective working in engineering or manufacturing (i.e.
that management really understands the importance and makes it a priority),
I believe it's the exception not the rule.  The reliability function
generally should report to an organization independent of manufacturing and
engineering. This ensures honesty in decion making by making sure all
viewpoints are really considered and can be taken all the way to the CEO if
the issue is important enough and won't be stifled by an executive who
really has a different agenda. Or stopping a part that's being pushed
through the ECO process before Reliability has their time to evaluate the
part.  We all know the game...If you have reliability buried in
manufacturing such as the quality organization usually is, input from R&Q
are usually overriden because management in mfg is evaluated on quantity and
not quality/reliability of design. Evaluating on Quality is usually nothing
more than lip service and bad news will get filtered up.  Reliability is no
different than how most compliance organizations should be set up, IMO. 

Matthew Kilkenny
Reliability Engineer



-Original Message-
From: Darrell Locke [mailto:dlo...@advanced-input.com]
Sent: Thursday, February 14, 2002 10:44 AM
To: emc-p...@majordomo.ieee.org
Subject: FW: Creating a Reliability Department



Forwarding for Paul

Darrell Locke

-Original Message-
From: Paul Paroff 
Sent: Thursday, February 14, 2002 7:44 AM
To: Darrell Locke
Subject: RE: Creating a Reliability Department


1) From the Manufacturing side I would study warranty and other returns,
customer complaints, and field service and repairs. So you may need a
database to organize and the means to collect the data. From there I would
find the top 5 to 10 most frequent and most expensive problems and work with
both Development and Manufacturing to improve materials, designs and
manufacturing techniques. The contribution to the bottom line can be tracked
through lower warranty expense and fewer service calls. An increase in
customer satisfaction is likely to occur over time which will likely result
in more sales and increased customer loyalty but it's hard to connect the
effort in reliability with such soft numbers. (Besides, Sales will take the
credit.)

2) Start with one person as you outlined, but they will need support in
gathering and processing data. A second step could be to add a reliability
engineer on the development side who would work on proving the reliability
of new designs. This function would get early prototypes and see what breaks
or wears out first under different use models and environments. You could
then add a technician or two as the work load warrants.


Good luck,

Paul Paroff
Reliability Engineer.


-Original Message-
From: marti...@appliedbiosystems.com
[mailto:marti...@appliedbiosystems.com]
Sent: Wednesday, February 13, 2002 1:16 PM
To: emc-p...@majordomo.ieee.org
Subject: Creating a Reliability Department



I have been given a consulting opportunity to develop a plan for a
Reliability Department for a fairly large manufacturing company of
Laboratory Equipment.

Since my background is in compliance I could use some advice on how to get
started.

1.   The goal is to hire one permanent employee and grow over time.  What
are some justifications/success stories/strategies for having a Reliability
Department?

2.   Assuming the goal is to have the best reliability department in the
world, how do we get started?  What are the stages which should be followed
for developing a Reliability Group?  What would staffing requirements look
like for each phase?

3.   The goal is to have this position report to Manufacturing Engineering.
>From a compliance standpoint, this would be a conflict of interest.  Does
the same hold true for Reliability Engineering?

4.   This department may include a global function.  What is the best
method to integrate this department globally?

All responses are greatly appreciated

Regards

Joe Martin
EMC/Product Safety Engineer


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RE: Reliability recommended books

2001-11-26 Thread Matt Kilkenny


First thing is you need to decide what you are trying to accomplish and it
eventually gets into philosophies about reliability.  If you are trying to
measure reliability some of the good books are: Pat O'Connor's "Practical
Reliability Engineering" which is a good intro book; Finn Jensen's
"Electronic Component Reliability" which is excellent also. "Handbook of
Reliability Engineering and Management" is a good reference book to have on
the shelf.

We could spend hours on this discussing the disadvantages of trying to
measure reliability in the Mil-STD 217 parts count methods and the
variations of it that are out there, the controversies of the Arrhenius
equation for temp. aging effect in the parts count method, etc.  Of course
this isn't the approriate forum. =) 

Matthew Kilkenny
Reliability Engineer 
mkilke...@opthos.com




 
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Laser Safety

2001-06-15 Thread Matt Kilkenny


I have a question on lasers for ITE concerning IEC-825 and FDA requirements.
According to IEC, class 3b lasers have to have safety doors (interlocks).
Can automatic power reduction be used if you are not pumping the laser to a
3b class level of power.  In other words, can we not put interlocks on the
system if the 3b laser power has been reduced to a 3a or class 1 level
through microprocessor limitating it?  Or is their single fault concerns if
the microprocessor fails?

Thanks for any help,

Matt Kilkenny 
mkilke...@opthos.com 


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Pre-IPO Optical Networking Compliance Engineering position open

2001-03-14 Thread Matt Kilkenny

Compliance Engineering position available in Silicon Valley:
You will ensure the compliance, including design input and project
management, of Opthos products with all relevant standards, including EMC,
and Environmental qualifications for the Telco Market per Bellcore GR 1089,
GR 63, UL 1950 and similar applicable European Telecommunication Standards
(per ETSI). In addition, you will contribute to evolving standards for
all-optical networks.
A full product life cycle experience as a compliance engineer.
B.S. in engineering or related analytical field.
Knowledge of current tools and methodologies.
Ability to communicate effectively with hardware and software engineering
groups.

For immediate consideration, send your resume to me.

Matthew Kilkenny
Opthos, Inc.
mkilke...@opthos.com




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