RE: OutlookXP and Exchange 5.5

2002-02-27 Thread Ed Smits

Don't discard the network idea without checking it thoroughly - I run OXP on
WinXP, connect to an Exch. 5.5 SP4 server, and get that message from time to
time only when I connect from home via ADSL and VPN. I've seen it
momentarily a few times at the office getting data from another server on
the far side of the WAN, usually those times can be fairly easily correlated
to times of network congestion.

ED

-Original Message-
From: Finch Brett [mailto:[EMAIL PROTECTED]] 
Sent: Wednesday, February 27, 2002 2:39 PM
To: Exchange Discussions
Subject: OutlookXP and Exchange 5.5


 I've tried everything to get rid of that annoying feature that seems to
take a OLXP client offline all the time. I tried to disable offline use,
tried disabling AV email scanning, I am at a loss how I can get rid of this
stupid message from the OLXP client  Requesting data from MS Exchange
Server every time a user wants to open an attachment or a Public Folder.
Exchange 5.5 SPK4 on NT4 SPK6a with OutlookXP (SPK1) client. I've searched
here and at MS's knowledge base, what am I missing? I truly doubt it is a
network issue, switched 100MB to the desktop, and Fast Ethernet channels via
switch to the server, load in 
minimal as well. I'm convinced it is the client...
 Any idea's anyone?

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Error Event ID 12800 and 4182

2002-01-31 Thread Ed Smits

We have a problem with our Exchange server that's happened now twice in the
last month - we discover that the Exchange server has quit and the cluster
failed over to the other server. In checking the event log we find to ID's -
12800 and 4182 just before both failure's, and a search of KB brings up
Q193782:

CAUSE
The Internet Mail Service submits a message to the information store, which
in turn parses the addresses to get the corresponding display names. It
detects the corrupted address and generates MAPI_E_CALL_FAILED, but later
this error is overwritten as MAPI_E_NOT_ENOUGH_MEMORY. 

The information store logs an Event ID: 12800, and the error is returned to
the Internet Mail Service. The Internet Mail Service detects this as a
serious error and logs an Event ID: 4182, shutting itself down. 

RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. 

Unfortunately we are running SP4 (checked and confirmed on both servers) and
so can't figure out where to go from here. The article further states:

MORE INFORMATION
When a message containing one-off addresses goes through several connectors,
it is encapsulated to its native format. For example, when the SMTP address
[EMAIL PROTECTED] goes through an X.400 Connector, it is encapsulated
as: 

[EMAIL PROTECTED]
NOTE: The above address is one string; it has been wrapped for readability. 

Further, the container name is encapsulated as follows: Any non-
alphanumeric characters (with the exception of =, -, and /) are
encoded as +xx (without quotation marks), where xx is hexadecimal digit of
that character. So : is encapsulated as +3b, where 3b is the ASCII
representation of :. 

The fix is to correct the code that overwrites the error. 

Which sounds to me like MS expects us to fix their code so that it doesn't
overwrite the error. Has anyone else seen this and found a fix?

Particulars:
Exchange 5.5, SP4
WIN2K Adv. Server SP2
MS Cluster
Dell equipment
NAV for Exchange and regular NAV on all but Exchange stuff

Thanks

Ed Smits

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RE: Error Event ID 12800 and 4182

2002-01-31 Thread Ed Smits

I may be mistaken here, but at least with the cluster in place we're down
for only a minute until the failover kicks in. Are you suggesting the
cluster is the cause of the problem? If so, why?

ED (not Crowley or MCSE+Internet MVP kcCC+I etc)

-Original Message-
From: Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 31, 2002 12:30 PM
To: Exchange Discussions
Subject: RE: Error Event ID 12800 and 4182


And clustering is supposed to improve availability.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!



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RE: Error Event ID 12800 and 4182

2002-01-31 Thread Ed Smits

IMS sends a message to the IS, which parses it, then crashes due to a
corrupt address, shutting down Exchange, which triggers the cluster to
fail-over, and you think the failover is unnecessary? Enlighten me please,
I'm missing something here, how is this a cluster issue at all, if the
cluster weren't present we'd be left with no Exchange server running as far
as I can tell.

Ed

-Original Message-
From: Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 31, 2002 1:40 PM
To: Exchange Discussions
Subject: RE: Error Event ID 12800 and 4182


It seems to me that if the server fails over unnecessarily, that reduces
your availability.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Ed Smits
Sent: Thursday, January 31, 2002 10:02 AM
To: Exchange Discussions
Subject: RE: Error Event ID 12800 and 4182


I may be mistaken here, but at least with the cluster in place we're down
for only a minute until the failover kicks in. Are you suggesting the
cluster is the cause of the problem? If so, why?

ED (not Crowley or MCSE+Internet MVP kcCC+I etc)

-Original Message-
From: Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 31, 2002 12:30 PM
To: Exchange Discussions
Subject: RE: Error Event ID 12800 and 4182


And clustering is supposed to improve availability.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!

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RE: Error Event ID 12800 and 4182

2002-01-31 Thread Ed Smits

Yup, you're right, but that doesn't explain why Exchange stops as a result
of this error. Any ideas on that?

ED

-Original Message-
From: Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 31, 2002 2:44 PM
To: Exchange Discussions
Subject: RE: Error Event ID 12800 and 4182


Seems to me that a monitor that restarts the IS would accomplish the same
result.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Ed Smits
Sent: Thursday, January 31, 2002 11:02 AM
To: Exchange Discussions
Subject: RE: Error Event ID 12800 and 4182


IMS sends a message to the IS, which parses it, then crashes due to a
corrupt address, shutting down Exchange, which triggers the cluster to
fail-over, and you think the failover is unnecessary? Enlighten me please,
I'm missing something here, how is this a cluster issue at all, if the
cluster weren't present we'd be left with no Exchange server running as far
as I can tell.

Ed

-Original Message-
From: Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 31, 2002 1:40 PM
To: Exchange Discussions
Subject: RE: Error Event ID 12800 and 4182


It seems to me that if the server fails over unnecessarily, that reduces
your availability.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Ed Smits
Sent: Thursday, January 31, 2002 10:02 AM
To: Exchange Discussions
Subject: RE: Error Event ID 12800 and 4182


I may be mistaken here, but at least with the cluster in place we're down
for only a minute until the failover kicks in. Are you suggesting the
cluster is the cause of the problem? If so, why?

ED (not Crowley or MCSE+Internet MVP kcCC+I etc)

-Original Message-
From: Ed Crowley [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 31, 2002 12:30 PM
To: Exchange Discussions
Subject: RE: Error Event ID 12800 and 4182


And clustering is supposed to improve availability.

Ed Crowley MCSE+Internet MVP kcCC+I
Tech Consultant
Compaq Computer Corporation
Protecting the world from PSTs and Bricked Backups!

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RE: average lifespan server

2002-01-24 Thread Ed Smits

Agreed, just because a machine is worthless to the bean counters doesn't
it make it so in reality. I would look on the warranty side of things for
critical servers. If I can no longer get 4 hour on site service, 7 days a
week I can't use a machine for critical functions but it may be perfectly
useful for a host of other functions even if it was spec'ed right and can
still perform the function it was purchased for.

Ed Smits

-Original Message-
From: William Lefkovics [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, January 24, 2002 11:48 AM
To: Exchange Discussions
Subject: Re: average lifespan server


Well, of course.  That is totally different than your previous sentence.

My quad IBM Pentium Pro 1GB RAM is almost 5 years old.  There is no need to
replace it.

Clearly if your hardware is falling short, then that needs to be documented
to justify the need.  Storage issues?  Throughput issues?  Processor cramps?
Memory maxed?  Perfmon logs can help here.

But you know that.

William


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RE: Clustering Exchange

2002-01-18 Thread Ed Smits

Interesting debate on clustering Exchange. We just put in an Exchange
cluster (5.5, sp4, Win2K servers) and I'm slowing getting my feet wet with
the whole thing. In was working from home today, reading the debate, when my
colleague calls me and says our system just failed over (down time aprox. 1
minute). I terminalled in to the servers and discovered an application error
that started the whole thing:

Event ID:   12800
Description:Message processing failed because there is not enough available
memory (8007000E-F2000200). 

And this on machines with 4 GB RAM. A check of the KB brings up article
Q193782 which informs me that:

CAUSE
The Internet Mail Service submits a message to the information store, which
in turn parses the addresses to get the corresponding display names. It
detects the corrupted address and generates MAPI_E_CALL_FAILED, but later
this error is overwritten as MAPI_E_NOT_ENOUGH_MEMORY. 

The information store logs an Event ID: 12800, and the error is returned to
the Internet Mail Service. The Internet Mail Service detects this as a
serious error and logs an Event ID: 4182, shutting itself down. 
 
Now, I'm not sure why our server was shut down, it is running SP4, and will
have to investigate this further, but I must admit that I am glad that my
management was willing to cluster the thing if Exchange can do this to
itself. 

Ed Smits
Canada

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RE: Clustering Exchange

2002-01-18 Thread Ed Smits

Agreed, especially when it's cold outside. But why should I truss you? Into
kink, are we?

-Original Message-
From: Lefkovics, William [mailto:[EMAIL PROTECTED]] 
Sent: Friday, January 18, 2002 2:36 PM
To: Exchange Discussions
Subject: RE: Clustering Exchange


Do not work on servers while your feet are wet.

Trut me.


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Exchange 5.5 - POP IMAP banners?

2002-01-03 Thread Ed Smits

Is it possible to change the default banners in Exchange 5.5? A search
through MS turns up zip, but with Exch. 2000 there are a few solutions,
including How to Modify the POP or IMAP Banner (Q303513).

However, this article does state that it is for 2000 only and contains the
fateful words If necessary, you can now change this banner, i.e. you
couldn't before...

Anyone have any ideas on this or actually done it on 5.5?

Many thanks. 

Ed Smits

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