RE: Can't move multiple message within Outlook??

2002-05-07 Thread Andy David

Have you made any changes recently on your Exchange boxen? 

-Original Message-
From: Valerie Smith [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, May 02, 2002 10:50 PM
To: Exchange Discussions
Subject: Can't move multiple message within Outlook??


Exchange 5.5 SP4
Lately multiple Outlook 2000 clients have called that they are not able to
move multiple messages within their mailboxes or to public folders.  I have
confirmed that it is indeed a problem.  It seems that any message with an
attachment, big or small, can only be moved one at a time. Trying to move
two or more messages with attachments fails. Messages without attachments do
not seem to be having a problem.  Furthermore, when I tried to move messges
by archiving the folder, archiving failed with a message that said it was
unable to move them.  I used to be able to grap every message in a folder
and move it without a problem.

1. Has anyone else experienced this, and do you have a solution? 2. Could it
be that my the virus software is trying to scan these messages with
attachments and is causing the failure?  I am using Groupshield for
Exchange.  I have been using this for several years, and this problem never
before existed.  I am going to follow up with them as well. 3. Could any of
the latest MS security patches be causing this type of problem? Any help is
appreciated Thank You, Valerie



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RE: Can't move multiple message within Outlook??

2002-05-07 Thread Alverson, Thomas M.

Try disabling your antivirus software for a minute and see if that cures the
problem.  With Norton Antivirus, if you use the AVAPI mode you must enable
background scanning to that all attachments are pre-scanned (when new
definitions arrive) to prevent this type of problem.

-Original Message-
From: Valerie Smith [mailto:[EMAIL PROTECTED]] 
Sent: Thursday, May 02, 2002 10:50 PM
To: Exchange Discussions
Subject: Can't move multiple message within Outlook??


Exchange 5.5 SP4
Lately multiple Outlook 2000 clients have called that they are not able to
move multiple messages within their mailboxes or to public folders.  I have
confirmed that it is indeed a problem.  It seems that any message with an
attachment, big or small, can only be moved one at a time. Trying to move
two or more messages with attachments fails. Messages without attachments do
not seem to be having a problem.  Furthermore, when I tried to move messges
by archiving the folder, archiving failed with a message that said it was
unable to move them.  I used to be able to grap every message in a folder
and move it without a problem.

1. Has anyone else experienced this, and do you have a solution? 2. Could it
be that my the virus software is trying to scan these messages with
attachments and is causing the failure?  I am using Groupshield for
Exchange.  I have been using this for several years, and this problem never
before existed.  I am going to follow up with them as well. 3. Could any of
the latest MS security patches be causing this type of problem? Any help is
appreciated Thank You, Valerie



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RE: Can't move multiple message within Outlook??

2002-05-07 Thread Tom Meunier

Yes, your virus scanning software is holding them up.  I'll go with door
#2, Monty.

 -Original Message-
 From: Valerie Smith [mailto:[EMAIL PROTECTED]] 
 Posted At: Thursday, May 02, 2002 09:50 PM
 Posted To: MSExchange Mailing List
 Conversation: Can't move multiple message within Outlook??
 Subject: Can't move multiple message within Outlook??
 
 
 Exchange 5.5 SP4
 Lately multiple Outlook 2000 clients have called that they 
 are not able to move multiple messages within their mailboxes 
 or to public folders.  I have confirmed that it is indeed a 
 problem.  It seems that any message with an attachment, big 
 or small, can only be moved one at a time. Trying to move two 
 or more messages with attachments fails. Messages without 
 attachments do not seem to be having a problem.  Furthermore, 
 when I tried to move messges by archiving the folder, 
 archiving failed with a message that said it was unable to 
 move them.  I used to be able to grap every message in a 
 folder and move it without a problem.
 
 1. Has anyone else experienced this, and do you have a 
 solution? 2. Could it be that my the virus software is trying 
 to scan these messages with attachments and is causing the 
 failure?  I am using Groupshield for Exchange.  I have been 
 using this for several years, and this problem never before 
 existed.  I am going to follow up with them as well. 3. Could 
 any of the latest MS security patches be causing this type of 
 problem? Any help is appreciated Thank You, Valerie
 
 
 
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