RE: OT help...
And moving it may not help at all. I've got it on a separate machine and have experienced similar problems. Trend's tech support's only suggestion was to remove and reinstall the client program on the client machine. I use their Scanmail av and love it but their Officescan product is not up to the same level of quality. Their gui also leaves a lot to be desired. Paul Chinnery Network Administrator Mem Med Ctr -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Sunday, January 13, 2002 5:53 PM To: Exchange Discussions Subject: RE: OT help... Moving it to another machine after you have your clients installed is a MAJOR PITA. Be sure to talk to tech support first. They have some documentation to follow. -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: Sunday, January 13, 2002 11:40 AM To: Exchange Discussions Subject: RE: OT help... I have only just installed it I will put it on a dedicated machine, see what it does... -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: 13 January, 2002 8:04 PM To: Exchange Discussions Subject: RE: OT help... Is this all the time, or just this new update? Have you checked on how to manually do it? There is a doc on their tech support that tells how to do it. -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: Sunday, January 13, 2002 10:48 AM To: Exchange Discussions Subject: RE: OT help... NT4 network, OfficeScan HTML interface, setup done completely by the book, only thing I think might be a problem is that I have installed it on an Exchange server? It recognises the clients being installed but when I want to push out the initial update it doesn't recognise any of the domains... Kim -Original Message- From: Clayton [mailto:[EMAIL PROTECTED]] Sent: 13 January, 2002 7:11 PM To: Exchange Discussions Subject: RE: OT help... Well, from the amount of detail you provided about your environment etc. I would guess that you are having a problem with something :-) More detail? -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: January 13, 2002 12:49 PM To: Exchange Discussions Subject: OT help... I can't get Trend Office scan updates pushed out... It recognises the clients but doesn't give a list to push the updates to... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: OT help...
I can't uninstall the clients as it doesn't recognise them in the list, but when I want to add them it says theu're already there... Does this mean I have to uninstall manually on each client? Kim -Original Message- From: Chinnery Paul [mailto:[EMAIL PROTECTED]] Sent: 14 January, 2002 1:43 PM To: Exchange Discussions Subject: RE: OT help... And moving it may not help at all. I've got it on a separate machine and have experienced similar problems. Trend's tech support's only suggestion was to remove and reinstall the client program on the client machine. I use their Scanmail av and love it but their Officescan product is not up to the same level of quality. Their gui also leaves a lot to be desired. Paul Chinnery Network Administrator Mem Med Ctr -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: Sunday, January 13, 2002 5:53 PM To: Exchange Discussions Subject: RE: OT help... Moving it to another machine after you have your clients installed is a MAJOR PITA. Be sure to talk to tech support first. They have some documentation to follow. -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: Sunday, January 13, 2002 11:40 AM To: Exchange Discussions Subject: RE: OT help... I have only just installed it I will put it on a dedicated machine, see what it does... -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: 13 January, 2002 8:04 PM To: Exchange Discussions Subject: RE: OT help... Is this all the time, or just this new update? Have you checked on how to manually do it? There is a doc on their tech support that tells how to do it. -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: Sunday, January 13, 2002 10:48 AM To: Exchange Discussions Subject: RE: OT help... NT4 network, OfficeScan HTML interface, setup done completely by the book, only thing I think might be a problem is that I have installed it on an Exchange server? It recognises the clients being installed but when I want to push out the initial update it doesn't recognise any of the domains... Kim -Original Message- From: Clayton [mailto:[EMAIL PROTECTED]] Sent: 13 January, 2002 7:11 PM To: Exchange Discussions Subject: RE: OT help... Well, from the amount of detail you provided about your environment etc. I would guess that you are having a problem with something :-) More detail? -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: January 13, 2002 12:49 PM To: Exchange Discussions Subject: OT help... I can't get Trend Office scan updates pushed out... It recognises the clients but doesn't give a list to push the updates to... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe
RE: OT help...
Well, from the amount of detail you provided about your environment etc. I would guess that you are having a problem with something :-) More detail? -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: January 13, 2002 12:49 PM To: Exchange Discussions Subject: OT help... I can't get Trend Office scan updates pushed out... It recognises the clients but doesn't give a list to push the updates to... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: OT help...
NT4 network, OfficeScan HTML interface, setup done completely by the book, only thing I think might be a problem is that I have installed it on an Exchange server? It recognises the clients being installed but when I want to push out the initial update it doesn't recognise any of the domains... Kim -Original Message- From: Clayton [mailto:[EMAIL PROTECTED]] Sent: 13 January, 2002 7:11 PM To: Exchange Discussions Subject: RE: OT help... Well, from the amount of detail you provided about your environment etc. I would guess that you are having a problem with something :-) More detail? -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: January 13, 2002 12:49 PM To: Exchange Discussions Subject: OT help... I can't get Trend Office scan updates pushed out... It recognises the clients but doesn't give a list to push the updates to... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: OT help...
Have you tried installing it on a non Exchange Server? Not too familiar with Office Scan. Does it have a service account, if so, is there any special permissions it needs, or group memberships for that matter. Sounds like security to me, but I have been known to be wrong in the past :-) -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: January 13, 2002 1:48 PM To: Exchange Discussions Subject: RE: OT help... NT4 network, OfficeScan HTML interface, setup done completely by the book, only thing I think might be a problem is that I have installed it on an Exchange server? It recognises the clients being installed but when I want to push out the initial update it doesn't recognise any of the domains... Kim -Original Message- From: Clayton [mailto:[EMAIL PROTECTED]] Sent: 13 January, 2002 7:11 PM To: Exchange Discussions Subject: RE: OT help... Well, from the amount of detail you provided about your environment etc. I would guess that you are having a problem with something :-) More detail? -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: January 13, 2002 12:49 PM To: Exchange Discussions Subject: OT help... I can't get Trend Office scan updates pushed out... It recognises the clients but doesn't give a list to push the updates to... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: OT help...
Is this all the time, or just this new update? Have you checked on how to manually do it? There is a doc on their tech support that tells how to do it. -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: Sunday, January 13, 2002 10:48 AM To: Exchange Discussions Subject: RE: OT help... NT4 network, OfficeScan HTML interface, setup done completely by the book, only thing I think might be a problem is that I have installed it on an Exchange server? It recognises the clients being installed but when I want to push out the initial update it doesn't recognise any of the domains... Kim -Original Message- From: Clayton [mailto:[EMAIL PROTECTED]] Sent: 13 January, 2002 7:11 PM To: Exchange Discussions Subject: RE: OT help... Well, from the amount of detail you provided about your environment etc. I would guess that you are having a problem with something :-) More detail? -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: January 13, 2002 12:49 PM To: Exchange Discussions Subject: OT help... I can't get Trend Office scan updates pushed out... It recognises the clients but doesn't give a list to push the updates to... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: OT help...
I have only just installed it I will put it on a dedicated machine, see what it does... -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: 13 January, 2002 8:04 PM To: Exchange Discussions Subject: RE: OT help... Is this all the time, or just this new update? Have you checked on how to manually do it? There is a doc on their tech support that tells how to do it. -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: Sunday, January 13, 2002 10:48 AM To: Exchange Discussions Subject: RE: OT help... NT4 network, OfficeScan HTML interface, setup done completely by the book, only thing I think might be a problem is that I have installed it on an Exchange server? It recognises the clients being installed but when I want to push out the initial update it doesn't recognise any of the domains... Kim -Original Message- From: Clayton [mailto:[EMAIL PROTECTED]] Sent: 13 January, 2002 7:11 PM To: Exchange Discussions Subject: RE: OT help... Well, from the amount of detail you provided about your environment etc. I would guess that you are having a problem with something :-) More detail? -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: January 13, 2002 12:49 PM To: Exchange Discussions Subject: OT help... I can't get Trend Office scan updates pushed out... It recognises the clients but doesn't give a list to push the updates to... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: OT help...
Moving it to another machine after you have your clients installed is a MAJOR PITA. Be sure to talk to tech support first. They have some documentation to follow. -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: Sunday, January 13, 2002 11:40 AM To: Exchange Discussions Subject: RE: OT help... I have only just installed it I will put it on a dedicated machine, see what it does... -Original Message- From: Martin Blackstone [mailto:[EMAIL PROTECTED]] Sent: 13 January, 2002 8:04 PM To: Exchange Discussions Subject: RE: OT help... Is this all the time, or just this new update? Have you checked on how to manually do it? There is a doc on their tech support that tells how to do it. -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: Sunday, January 13, 2002 10:48 AM To: Exchange Discussions Subject: RE: OT help... NT4 network, OfficeScan HTML interface, setup done completely by the book, only thing I think might be a problem is that I have installed it on an Exchange server? It recognises the clients being installed but when I want to push out the initial update it doesn't recognise any of the domains... Kim -Original Message- From: Clayton [mailto:[EMAIL PROTECTED]] Sent: 13 January, 2002 7:11 PM To: Exchange Discussions Subject: RE: OT help... Well, from the amount of detail you provided about your environment etc. I would guess that you are having a problem with something :-) More detail? -Original Message- From: Kim Schotanus [mailto:[EMAIL PROTECTED]] Sent: January 13, 2002 12:49 PM To: Exchange Discussions Subject: OT help... I can't get Trend Office scan updates pushed out... It recognises the clients but doesn't give a list to push the updates to... _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
