Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-18 Thread Federico Leva (Nemo)
Dan Rosenthal, 17/12/2010 01:01:
 If you have a legal question, best to send it to legal...@wikimedia.org. It 
 will be routed much faster and is much preferable.

Please stop it: this is incorrect and perhaps you should at least double 
check if someone says it's incorrect, especially after a WMF staffer 
like Jon has confirmed so.
«00:18 +sgardner If anyone (editors, chapters people, etc.) have legal 
questions or problems, Steven's correct -- legal_AT_wikimedia.org is 
where to send them» 
(http://meta.wikimedia.org/wiki/IRC_office_hours/Office_hours_2010-10-27 ).
I hope this is enough.

Nemo

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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-18 Thread Huib Laurens
Hi,

I would say when you aren't sure or you think you are sure but don't have a
source just don't answer?

Best,

Huib
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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-18 Thread Dan Rosenthal
Nemo,

It is in fact correct. I can confirm this, because I am the primary person who 
screens those questions that come in to legal-en.

Sue or Steven can correct me if I'm wrong on this, but I'm 99% sure that they 
misspoke -- le...@wikimedia has been a broken and useless address for long 
before I started working for the WMF.

-Dan Rosenthal
On Dec 18, 2010, at 5:13 AM, Federico Leva (Nemo) wrote:

 Dan Rosenthal, 17/12/2010 01:01:
 If you have a legal question, best to send it to legal...@wikimedia.org. It 
 will be routed much faster and is much preferable.
 
 Please stop it: this is incorrect and perhaps you should at least double 
 check if someone says it's incorrect, especially after a WMF staffer 
 like Jon has confirmed so.
 «00:18 +sgardner If anyone (editors, chapters people, etc.) have legal 
 questions or problems, Steven's correct -- legal_AT_wikimedia.org is 
 where to send them» 
 (http://meta.wikimedia.org/wiki/IRC_office_hours/Office_hours_2010-10-27 ).
 I hope this is enough.
 
 Nemo
 
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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-18 Thread Dan Rosenthal
Jon,

That must be a new change about le...@wikimedia.org, as the email didn't work 
as of a few weeks ago.  I wasn't aware of that.

However, from a policy perspective, we've always screened the email first at 
legal...@wikimedia.org before sending it on to the GC. So in fact, that would 
still be the better place for it to go. 

-Dan

On Dec 16, 2010, at 2:54 PM, Jon Davis wrote:

 I've been taking care of these aliases, so to be clear: *
 le...@wikimedia.org is a good and valid address to use*.  It is an alias
 that goes to the correct person(s), being our interim legal council.  When
 we get a new full time council, the alias will be repointed to them.  So
 le...@wikimedia.org will always be a good and safe bet.
 
 -Jon
 
 On Thu, Dec 16, 2010 at 07:28, Dan Rosenthal swatjes...@gmail.com wrote:
 
 That email is incorrect.
 
 The direct email is legal...@wikimedia.org.
 
 As far as I know, simply le...@wikimedia.org forwards to
 bo...@wikimedia.org or some other email address; either way, not where it
 needs to go.
 
 -Dan
 On Dec 16, 2010, at 7:19 AM, Huib Laurens wrote:
 
 Hello,
 
 As far as I know: le...@wikimedia.org
 
 Best,
 
 Huib
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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-18 Thread Dan Rosenthal
Correction. I've just seen Jon's email about having fixed le...@.

However, it is still preferable to send legal email to legal...@wikimedia.org 
for a faster resolution and for ease on our end. Nobody has made the OTRS team 
(especially the legal team) aware of any policy changes on that end, so if 
something major has changed without telling us, someone's got some explaining 
to do.

-Dan


On Dec 18, 2010, at 5:13 AM, Federico Leva (Nemo) wrote:

 Dan Rosenthal, 17/12/2010 01:01:
 If you have a legal question, best to send it to legal...@wikimedia.org. It 
 will be routed much faster and is much preferable.
 
 Please stop it: this is incorrect and perhaps you should at least double 
 check if someone says it's incorrect, especially after a WMF staffer 
 like Jon has confirmed so.
 «00:18 +sgardner If anyone (editors, chapters people, etc.) have legal 
 questions or problems, Steven's correct -- legal_AT_wikimedia.org is 
 where to send them» 
 (http://meta.wikimedia.org/wiki/IRC_office_hours/Office_hours_2010-10-27 ).
 I hope this is enough.
 
 Nemo
 
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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-18 Thread Huib Laurens
Why are you saying the staff answer is wrong? If staff says use
le...@wikimedia.org why are you changing it?

Best,

Huib

2010/12/18 Dan Rosenthal swatjes...@gmail.com

 Correction. I've just seen Jon's email about having fixed le...@.

 However, it is still preferable to send legal email to
 legal...@wikimedia.org for a faster resolution and for ease on our end.
 Nobody has made the OTRS team (especially the legal team) aware of any
 policy changes on that end, so if something major has changed without
 telling us, someone's got some explaining to do.

 -Dan


 On Dec 18, 2010, at 5:13 AM, Federico Leva (Nemo) wrote:

  Dan Rosenthal, 17/12/2010 01:01:
  If you have a legal question, best to send it to legal...@wikimedia.org.
 It will be routed much faster and is much preferable.
 
  Please stop it: this is incorrect and perhaps you should at least double
  check if someone says it's incorrect, especially after a WMF staffer
  like Jon has confirmed so.
  «00:18 +sgardner If anyone (editors, chapters people, etc.) have legal
  questions or problems, Steven's correct -- legal_AT_wikimedia.org is
  where to send them»
  (http://meta.wikimedia.org/wiki/IRC_office_hours/Office_hours_2010-10-27).
  I hope this is enough.
 
  Nemo
 
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-- 
Regards,
Huib Abigor Laurens



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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-18 Thread Pedro Sanchez
On Sat, Dec 18, 2010 at 11:21 AM, Huib Laurens sterke...@gmail.com wrote:
 Why are you saying the staff answer is wrong? If staff says use
 le...@wikimedia.org why are you changing it?

 Best,

 Huib



wasn't legal-en@ about english queries?

in any case, it makes more sense to have legal@  for a *foundation*
contact, and then have legal-en as a subqueue for english wikipedia
(and related projects)

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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-18 Thread Dan Rosenthal
Pedro-

Correct, it's just set up wrong on OTRS. Right now Legal@ is not even an OTRS 
email address. If it were, we could then structure it so the languages were 
subqueues. But that'd require legal@ becoming an OTRS email address.

Huib - The staff (myself and Jon) are saying two different, contradictory 
things.  We are trying to figure out if this is because of an undiscussed 
change of policy, or because Jon misspoke. It is of major concern, because if 
all legal emails are now going directly to the interim GC, then what is the 
point of having a legal queue for OTRS? But none of this was ever discussed 
with us, making me think that it is more likely just a mistake.  The policy as 
long as I've been answering emails for the legal queue (and to be clear, it was 
still the policy when I started working full time for the foundation and at a 
meeting about a month ago it was still the policy) was that legal emails were 
to go through OTRS, where they would be routed into the legal queue (more 
accurately, the legal-en queue. We also have a very full legal-it subqueue and 
some specific trademark subqueues.) Those emails would then be screened by the 
OTRS legal volunteers, and some would be answered or weeded out there. The more 
important ones would be forwarded on to the General Counsel (or now, Interim 
General Counsel). Why would it make sense at all to get rid of the screening on 
OTRS, without discussion with the OTRS team, and suddenly route ALL emails 
directly to the Interim General Counsel. Does that make any logical sense? 
Again, this is why I think that there has been a mistake somewhere.

We're emailing internally to figure out what the right answer is.

-Dan

(PS: this is my personal account, my staff account is not subscribed to 
foundation-l).


On Dec 18, 2010, at 12:22 PM, Pedro Sanchez wrote:

 On Sat, Dec 18, 2010 at 11:21 AM, Huib Laurens sterke...@gmail.com wrote:
 Why are you saying the staff answer is wrong? If staff says use
 le...@wikimedia.org why are you changing it?
 
 Best,
 
 Huib
 
 
 
 wasn't legal-en@ about english queries?
 
 in any case, it makes more sense to have legal@  for a *foundation*
 contact, and then have legal-en as a subqueue for english wikipedia
 (and related projects)
 
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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-18 Thread Casey Brown
On Sat, Dec 18, 2010 at 5:13 AM, Federico Leva (Nemo)
nemow...@gmail.com wrote:
 Please stop it: this is incorrect and perhaps you should at least double
 check if someone says it's incorrect, especially after a WMF staffer
 like Jon has confirmed so.

On Sat, Dec 18, 2010 at 12:21 PM, Huib Laurens sterke...@gmail.com wrote:
 Why are you saying the staff answer is wrong? If staff says use
 le...@wikimedia.org why are you changing it?

Wow, you guys need to stop being so accusatory and rude; please stop
assuming bad faith.  No one's calling anyone a liar and they're both
actually right, but in different ways.

Dan's working with the Foundation for the fundraiser (so he's a
staffer too), was an early legal intern, and has manned the legal
queue on OTRS for years.  Jon is a relatively new staffer with Office
IT who's been helping cleanup e-mail addresses, aliases, and
everything else related to Office IT.

Stated simply, Jon was giving a *technical* answer, while Dan was
giving a more *procedural* and policy-based answer.

Here's the full story/background, as far as I know:

Traditionally, we never really published a legal address.  All
complaints/issues were directed to the general Wikimedia contact
address (i...@wikimedia), which leads to OTRS.  These complaints were
then later sorted to their proper destination:  info-en, another
language queue, out to a staff member, to the legal queue, etc.
Tickets needing legal team attention, like from real lawyers talking
about litigation, went to the legal queue.  Since the legal queue/team
is quite small and most people do not actually need to talk to them,
we never publicized the direct address to the legal queue... this is
the legal-en@ address that Dan's talking about.

More recently, a legal@ alias has been created which goes straight
to the current/interim General Counsel.  I would assume that the
reason this was created was because the Foundation has started using
aliases a lot more.  They probably didn't realize that we
intentionally didn't make that address since most people didn't
actually *need* the GC... or they did realize that, but decided it
wouldn't be an issue anymore and decided that an alias would be a good
idea anyway. :-)

As Dan says, they'll need to figure out internally how mail should be
redirected properly and how to make the best use of both the legal
team and the interim GC's times.  However, I wanted to make it clear
that neither of them is really wrong or calling each other a liar.
:-)

-- 
Casey Brown
Cbrown1023

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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-18 Thread Dan Rosenthal
Kibble, you never cease to amaze. Much 3.  That's a great summary.

-Dan
On Dec 18, 2010, at 2:24 PM, Casey Brown wrote:

 On Sat, Dec 18, 2010 at 5:13 AM, Federico Leva (Nemo)
 nemow...@gmail.com wrote:
 Please stop it: this is incorrect and perhaps you should at least double
 check if someone says it's incorrect, especially after a WMF staffer
 like Jon has confirmed so.
 
 On Sat, Dec 18, 2010 at 12:21 PM, Huib Laurens sterke...@gmail.com wrote:
 Why are you saying the staff answer is wrong? If staff says use
 le...@wikimedia.org why are you changing it?
 
 Wow, you guys need to stop being so accusatory and rude; please stop
 assuming bad faith.  No one's calling anyone a liar and they're both
 actually right, but in different ways.
 
 Dan's working with the Foundation for the fundraiser (so he's a
 staffer too), was an early legal intern, and has manned the legal
 queue on OTRS for years.  Jon is a relatively new staffer with Office
 IT who's been helping cleanup e-mail addresses, aliases, and
 everything else related to Office IT.
 
 Stated simply, Jon was giving a *technical* answer, while Dan was
 giving a more *procedural* and policy-based answer.
 
 Here's the full story/background, as far as I know:
 
 Traditionally, we never really published a legal address.  All
 complaints/issues were directed to the general Wikimedia contact
 address (i...@wikimedia), which leads to OTRS.  These complaints were
 then later sorted to their proper destination:  info-en, another
 language queue, out to a staff member, to the legal queue, etc.
 Tickets needing legal team attention, like from real lawyers talking
 about litigation, went to the legal queue.  Since the legal queue/team
 is quite small and most people do not actually need to talk to them,
 we never publicized the direct address to the legal queue... this is
 the legal-en@ address that Dan's talking about.
 
 More recently, a legal@ alias has been created which goes straight
 to the current/interim General Counsel.  I would assume that the
 reason this was created was because the Foundation has started using
 aliases a lot more.  They probably didn't realize that we
 intentionally didn't make that address since most people didn't
 actually *need* the GC... or they did realize that, but decided it
 wouldn't be an issue anymore and decided that an alias would be a good
 idea anyway. :-)
 
 As Dan says, they'll need to figure out internally how mail should be
 redirected properly and how to make the best use of both the legal
 team and the interim GC's times.  However, I wanted to make it clear
 that neither of them is really wrong or calling each other a liar.
 :-)
 
 -- 
 Casey Brown
 Cbrown1023
 
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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-18 Thread Jon Davis
My bad.  Casey is 100% correct.  I was simply giving the technical answer,
as the user asked for the legal department - not to say that this is the
best answer.

In the grand scheme of things, If Dan says Yes, Legal@ works but you should
use legal-en@ instead - listen to Dan.  He knows what he's talking about.

-Jon
PS. Casey, are you spying on me? Because you're creepy good at knowing all
these little bits ^_^

On Sat, Dec 18, 2010 at 11:24, Casey Brown li...@caseybrown.org wrote:

 On Sat, Dec 18, 2010 at 5:13 AM, Federico Leva (Nemo)
 nemow...@gmail.com wrote:
  Please stop it: this is incorrect and perhaps you should at least double
  check if someone says it's incorrect, especially after a WMF staffer
  like Jon has confirmed so.

 On Sat, Dec 18, 2010 at 12:21 PM, Huib Laurens sterke...@gmail.com
 wrote:
  Why are you saying the staff answer is wrong? If staff says use
  le...@wikimedia.org why are you changing it?

 Wow, you guys need to stop being so accusatory and rude; please stop
 assuming bad faith.  No one's calling anyone a liar and they're both
 actually right, but in different ways.

 Dan's working with the Foundation for the fundraiser (so he's a
 staffer too), was an early legal intern, and has manned the legal
 queue on OTRS for years.  Jon is a relatively new staffer with Office
 IT who's been helping cleanup e-mail addresses, aliases, and
 everything else related to Office IT.

 Stated simply, Jon was giving a *technical* answer, while Dan was
 giving a more *procedural* and policy-based answer.

 Here's the full story/background, as far as I know:

 Traditionally, we never really published a legal address.  All
 complaints/issues were directed to the general Wikimedia contact
 address (i...@wikimedia), which leads to OTRS.  These complaints were
 then later sorted to their proper destination:  info-en, another
 language queue, out to a staff member, to the legal queue, etc.
 Tickets needing legal team attention, like from real lawyers talking
 about litigation, went to the legal queue.  Since the legal queue/team
 is quite small and most people do not actually need to talk to them,
 we never publicized the direct address to the legal queue... this is
 the legal-en@ address that Dan's talking about.

 More recently, a legal@ alias has been created which goes straight
 to the current/interim General Counsel.  I would assume that the
 reason this was created was because the Foundation has started using
 aliases a lot more.  They probably didn't realize that we
 intentionally didn't make that address since most people didn't
 actually *need* the GC... or they did realize that, but decided it
 wouldn't be an issue anymore and decided that an alias would be a good
 idea anyway. :-)

 As Dan says, they'll need to figure out internally how mail should be
 redirected properly and how to make the best use of both the legal
 team and the interim GC's times.  However, I wanted to make it clear
 that neither of them is really wrong or calling each other a liar.
 :-)

 --
 Casey Brown
 Cbrown1023

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Wikimedia Foundation
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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-16 Thread Huib Laurens
Hello,

As far as I know: le...@wikimedia.org

Best,

Huib
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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-16 Thread Jim Redmond
On Thu, Dec 16, 2010 at 06:12, Strainu strain...@gmail.com wrote:

 How can one contact the Foundation's legal department nowadays? I can
 find no contact email address, just the WMF Legal user account and I
 would rather not leave a message on the talk page.


Why are you trying to contact them?  The best method of contact will really
depend on what the topic is - informal correspondence about article
contents, formal notice of legal action, DMCA copyright complaint, request
for re-use of a WMF trademark, etc.  In many cases you may not even need to
deal with the Foundation's counsel.

-- 
Jim Redmond
[[User:Jredmond]]
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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-16 Thread Dan Rosenthal
That email is incorrect.

The direct email is legal...@wikimedia.org.

As far as I know, simply le...@wikimedia.org forwards to bo...@wikimedia.org or 
some other email address; either way, not where it needs to go.

-Dan
On Dec 16, 2010, at 7:19 AM, Huib Laurens wrote:

 Hello,
 
 As far as I know: le...@wikimedia.org
 
 Best,
 
 Huib
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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-16 Thread Jon Davis
I've been taking care of these aliases, so to be clear: *
le...@wikimedia.org is a good and valid address to use*.  It is an alias
that goes to the correct person(s), being our interim legal council.  When
we get a new full time council, the alias will be repointed to them.  So
le...@wikimedia.org will always be a good and safe bet.

-Jon

On Thu, Dec 16, 2010 at 07:28, Dan Rosenthal swatjes...@gmail.com wrote:

 That email is incorrect.

 The direct email is legal...@wikimedia.org.

 As far as I know, simply le...@wikimedia.org forwards to
 bo...@wikimedia.org or some other email address; either way, not where it
 needs to go.

 -Dan
 On Dec 16, 2010, at 7:19 AM, Huib Laurens wrote:

  Hello,
 
  As far as I know: le...@wikimedia.org
 
  Best,
 
  Huib
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Wikimedia Foundation
415-839-6885
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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-16 Thread K. Peachey
WMF Legal has a email assigned to it, so you can email it via the wiki
interface if you would like:
http://en.wikipedia.org/wiki/Special:EmailUser/WMF_Legal

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Re: [Foundation-l] How to contact the foundation's legal department?

2010-12-16 Thread Dan Rosenthal
That might work, but it is the least ideal way of getting in touch.

If you have a legal question, best to send it to legal...@wikimedia.org. It 
will be routed much faster and is much preferable.

-Dan

On Dec 16, 2010, at 6:29 PM, K. Peachey wrote:

 WMF Legal has a email assigned to it, so you can email it via the wiki
 interface if you would like:
 http://en.wikipedia.org/wiki/Special:EmailUser/WMF_Legal
 
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