Re: Frame's future

2007-02-17 Thread Steve Rickaby
At 12:40 -0800 16/2/07, John Posada wrote:

  Put it back on the @[EMAIL PROTECTED] Macintosh.

From my perspective, it would be a dilution of a fixed amount of
resources taken away from the platform I care about for only a small
increase in market share.

I doubt it, John. In the [admittedly extremely unlikely] event that Adobe 
decided to port FrameMaker back to the Mac, I do not think it would impact 
FrameMaker for Windows development on bit.

--
Steve
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Oops! Look ma, no fonts!

2007-02-17 Thread J. Paul Kent
I just noticed that my new PC doesn't have the Zapf Dingbats font I've been
using to show arrows in my documents. These guides use an arrow in the text
to show nested menu selections like Tools-Language-Set Language. I guess
I'm not committed for life to the arrows, but they've worked nicely to date,
the client seems to like them, and I like them. 

I can think of any number of potential work-arounds, but I'll bet someone
has thought of this before. 

My first thought was to look at my Microtype Shortcuts document for which
key strokes to use to get a slightly different arrow in a font that IS
installed, but that revealed two new problems. First, I haven't installed
the MicroType (is it a plug-in, I forget) Shortcuts on this new machine.
Second (looking at my old machine that does have it installed), it looks
like the Shortcuts document assumes a Dingbats font that also isn't
installed on this new machine.

So, new machine is running XP Media Center Edition, whereas old machine is
running XP Pro. Is this where the font issue stems from?
This machine is new enough that I can get the Vista upgrade for free, and it
has the horsepower to run it well, so I need to take an eventual upgrade
into account when I consider the optimum solution. That is, if I'm going to
be installing new fonts that work on XP and then installing new fonts again
that work on Vista, maybe I should upgrade first (not really ready to do
that yet unless I have to).

Thanks in advance,

J. Paul Kent 
206-383-0539
206-508-1144

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Re: Oops! Look ma, no fonts!

2007-02-17 Thread Steve Rickaby
At 04:29 -0800 17/2/07, J. Paul Kent wrote:

I just noticed that my new PC doesn't have the Zapf Dingbats font I've been
using to show arrows in my documents.

Paul... I don't think Windows ever actually *came* with Zapf Dinbats, but you 
or someone else at some time may have purchased it. If not, it's only $22 from 
Monotype at http://www.fonts.com

-- 
Steve
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RE: Friday brain-bender -- SHIFT + C doesn't work (sometimes)

2007-02-17 Thread Bernard Aschwanden
Have you installed any new software lately? I found that when I put a CMS tool 
onto my laptop I couldn't type the uppercase letter F anymore. The developers 
patched it, and now it works fine.

If you have some software that is on your system only it may be something that 
is worth looking into. I caught the issue on mine about two weeks after install 
because I set it aside.

If you do run any hotkeys software, try disabling it and then see if that helps 
as well.

Bernard



Bernard Aschwanden
Director of Technology and Publishing Architecture
Bright Path Solutions

[EMAIL PROTECTED] 

www.travelthepath.com 


-Original Message-
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gutierrez, Anita
Sent: Friday, February 16, 2007 1:48 PM
To: List, Framers
Subject: Friday brain-bender -- SHIFT + C doesn't work (sometimes)


Hi Framers,

At the risk of sounding utterly nuts ... here goes.

As of the last week or so, I am unable to type an uppercase C in
FrameMaker's document interface.  That is, nothing happens if I press
SHIFT + C.  I've tested this enough to believe that it's a
Frame-specific issue.  Did I set up a hot key at some point?  If so I
must have done it in my sleep.

Details:
1. Frame 7.0 p 579, XP Pro.
2. I can type a lowercase c.
3. I can type an uppercase C in FrameMaker's dialog boxes such as the
paragraph designer, etc.--just not the document window.
4. I can type an uppercase C fine in Outlook, Word, Notepad, all other
apps.
5. This is all true whether I'm using my work keyboard, my home
keyboard, or my laptop keyboard.  (Haven't tried it on other machines
but no one else in my group is having this problem.)
6. I can turn on caps lock and generate a lowercase c by pressing SHIFT
+ C.  Without shift, I get nothing, just as if I were pressing SHIFT + C
without caps lock.

I've got plenty of workarounds, so it's more of an inconvenience than a
real problem, except that it's so darn weird--and I'm working on a
rystal Reports chapter, where they have to lick a lot of buttons.

Any thoughts?


Anita Maria Gutierrez
Sage Software
15195 NW Greenbrier Parkway
Beaverton, Oregon 97006
(503) 439-7286
[EMAIL PROTECTED]

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RE: Outsourcing: Was Reasons to Structure

2007-02-17 Thread Sean Pollock
I hope Gillian is correct. We currently have a few good writers in Pune,
India, but several atrocious ones as well. I don't think we need to worry
about China, but so far, the company I work for doesn't care. Maybe users
will convince them that keeping the jobs in the U.S. is a good idea.

Sean

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf
Of Dodd, Frank J
Sent: Friday, February 16, 2007 5:33 PM
To: framers@lists.frameusers.com
Subject: RE: Outsourcing: Was Reasons to Structure

 So what exactly is the pay range for a technical writer? I ting I kan
rite gude and wude licke to chry eet. 
Seriously. Actually I create work instructions for about 80% of my work
time.

Frank

-Original Message-
From: Gillian Flato [mailto:[EMAIL PROTECTED] 
Sent: Friday, February 16, 2007 8:48 AM
To: Sean Pollock; [EMAIL PROTECTED]; Randall C. Reed
Cc: framers@lists.frameusers.com
Subject: Outsourcing: Was Reasons to Structure

Out here in Silicon Valley, they tried outsourcing. They found that
using Tech Writers whose first language wasn't English was a train
wreck. There writing skills were atrocious. After a few years of that,
they brought the Tech Writing back to Silicon Valley where they could
hire native-speaking educated English-speaking people. So they Tech
Writing jobs are coming back to Silicon Valley.

So been there, done that, it failed.

Additionally, there was a big article in the local paper (San Jose
Mercury News) last weekend about how  companies have found that
outsourcing tech support provided such a drastically poor quality of
customer service that the loss in business and customer satisfaction far
outweighed any cost benefits, so tech support is coming back to Silicon
Valley as well. 

So again, been there, done that, it failed.  

-Gillian


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of Sean Pollock
Sent: Thursday, February 15, 2007 8:57 PM
To: [EMAIL PROTECTED]; 'Randall C. Reed'
Cc: framers@lists.frameusers.com
Subject: RE: Reasons to structure: another point of view

I've written documentation in the Detroit area for over 20 years and
although I know structured Frame and use a custom XML format with Epic
Editor/Manager in my present position, I find that most employers here
hardly know what FrameMaker is, let alone anything about structured
Frame and/or XML/reuse. Time and time again I see jobs that require only
a basic knowledge of Ms Office, and I ignore them because I don't think
these employers take documentation seriously. Admittedly, Detroit is in
bad shape these days, but from my side of the tracks I see few employers
who require Frame experience of any kind.

My advice is not to worry about attaining Frame guruhood. Instead,
diversify into training, biomedical, and other areas that will give you
an edge when most tech writing jobs have gone to India. Learn Adobe
Flash and Captivate to support those self-paced and instructor-led job
opportunities that seem to be floating our way; take Instructional
Design courses. 

It may be a slow boat, but outsourcing IS headed your way; the company I
now work for requires that we seek out tech writers in India, even
though I'm told that universities there don't offer much in the
necessary education.
All we can do is hope that those of us with the company for years aren't
canned to benefit the next IPO. Sorry for the dire forecast, but the
East and West coasts can't be far behind.

--Sean Pollock

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On
Behalf Of [EMAIL PROTECTED]
Sent: Thursday, February 15, 2007 12:19 PM
To: Randall C. Reed
Cc: framers@lists.frameusers.com
Subject: RE: Reasons to structure

If you work for a company that doesn't accept qualified recommendations
for improvement from its staff, you should keep a resume up-to-date. No
company can last too long if it doesn't embrace innovation from the
lower levels.

I think the truth is, actually, that in the majority of cases, tech
writers are not qualified to proselytize on structure, because they
haven't really learned about it yet. Hence my original point, several
postings ago. You have to understand it to present a convincing business
case (show them the money, as it were).  In the past several years, I've
had relatively little difficulty getting acceptance from management for
new tools, methods, etc., because I understand the benefits and can
clearly enumerate the reasons for doing it.

I would like all tech writers to be this way, because I don't want us to
be second class in the arena of ideas. When it comes to tools and
methods involved with our work, we should be the primary influence on
what happens.
The key is, though, we need to know what we are talking about first. So
I say, get in there and learn. I don't believe for a second that there
are only a select few of us that can understand simple tools like
structured Frame. You just need to have the desire and 

RE: Oops! Look ma, no fonts!

2007-02-17 Thread Dov Isaacs
ITC Zapf Dingbats is NOT a font provided by either
Microsoft as part of Windows or by Adobe as part of
FrameMaker, Acrobat, or any other current product. 
You need to license it separately.

- Dov
 

 -Original Message-
 From: J. Paul Kent
 Sent: Saturday, February 17, 2007 4:29 AM
 To: Framers
 Subject: Oops! Look ma, no fonts!
 
 I just noticed that my new PC doesn't have the Zapf Dingbats 
 font I've been using to show arrows in my documents. These 
 guides use an arrow in the text to show nested menu 
 selections like Tools-Language-Set Language. I guess I'm 
 not committed for life to the arrows, but they've worked 
 nicely to date, the client seems to like them, and I like them. 
 
 I can think of any number of potential work-arounds, but I'll 
 bet someone has thought of this before. 
 
 My first thought was to look at my Microtype Shortcuts 
 document for which key strokes to use to get a slightly 
 different arrow in a font that IS installed, but that 
 revealed two new problems. First, I haven't installed the 
 MicroType (is it a plug-in, I forget) Shortcuts on this new machine.
 Second (looking at my old machine that does have it 
 installed), it looks like the Shortcuts document assumes a 
 Dingbats font that also isn't installed on this new machine.
 
 So, new machine is running XP Media Center Edition, whereas 
 old machine is running XP Pro. Is this where the font issue 
 stems from?
 This machine is new enough that I can get the Vista upgrade 
 for free, and it has the horsepower to run it well, so I need 
 to take an eventual upgrade into account when I consider the 
 optimum solution. That is, if I'm going to be installing new 
 fonts that work on XP and then installing new fonts again 
 that work on Vista, maybe I should upgrade first (not really 
 ready to do that yet unless I have to).
 
 Thanks in advance,
 
 J. Paul Kent
 206-383-0539
 206-508-1144
___


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Send list messages to [EMAIL PROTECTED]

To unsubscribe send a blank email to
[EMAIL PROTECTED]
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Frame's future

2007-02-17 Thread Steve Rickaby
At 12:40 -0800 16/2/07, John Posada wrote:

> > Put it back on the @??!@!$ Macintosh.
>
>From my perspective, it would be a dilution of a fixed amount of
>resources taken away from the platform I care about for only a small
>increase in market share.

I doubt it, John. In the [admittedly extremely unlikely] event that Adobe 
decided to port FrameMaker back to the Mac, I do not think it would impact 
FrameMaker for Windows development on bit.

-- 
Steve



Oops! Look ma, no fonts!

2007-02-17 Thread J. Paul Kent
I just noticed that my new PC doesn't have the Zapf Dingbats font I've been
using to show arrows in my documents. These guides use an arrow in the text
to show nested menu selections like "Tools->Language->Set Language." I guess
I'm not committed for life to the arrows, but they've worked nicely to date,
the client seems to like them, and I like them. 

I can think of any number of potential work-arounds, but I'll bet someone
has thought of this before. 

My first thought was to look at my Microtype Shortcuts document for which
key strokes to use to get a slightly different arrow in a font that IS
installed, but that revealed two new problems. First, I haven't installed
the MicroType (is it a plug-in, I forget) Shortcuts on this new machine.
Second (looking at my old machine that does have it installed), it looks
like the Shortcuts document assumes a "Dingbats" font that also isn't
installed on this new machine.

So, new machine is running XP Media Center Edition, whereas old machine is
running XP Pro. Is this where the font issue stems from?
This machine is new enough that I can get the Vista upgrade for free, and it
has the horsepower to run it well, so I need to take an eventual upgrade
into account when I consider the optimum solution. That is, if I'm going to
be installing new fonts that work on XP and then installing new fonts again
that work on Vista, maybe I should upgrade first (not really ready to do
that yet unless I have to).

Thanks in advance,

J. Paul Kent 
206-383-0539
206-508-1144




Oops! Look ma, no fonts!

2007-02-17 Thread Steve Rickaby
At 04:29 -0800 17/2/07, J. Paul Kent wrote:

>I just noticed that my new PC doesn't have the Zapf Dingbats font I've been
>using to show arrows in my documents.

Paul... I don't think Windows ever actually *came* with Zapf Dinbats, but you 
or someone else at some time may have purchased it. If not, it's only $22 from 
Monotype at 

-- 
Steve



color change in pdf file

2007-02-17 Thread Bodvar Bjorgvinsson
On Windoze, you will only get rgb, as I understand it. If you really
need the CMYK, you have to do that in Illustrator and save it to eps
(with special settings). So I guess you are using FM 7.1 for Windows.

Either try to make a RGB color from start, or you will have to use
Illustrator or something that can preserve the CMYK settings through
the normalising processing of Windows.

Bodvar

On 2/15/07, Surbhi Singhal  wrote:
> Hi Framers
> I seem to be stuck in a strange problem.
> I have defined Navy color in Frame : "Process", "100, 100, 42, 0"
>
> when i create the pdf with windows based framemaker 7.1 : things work fine
> when i create the pdf with solaris based framemaker 7.1: the color
> definition seems to have changed. It appears very dark.
>
> what could be the reason. Its happening for all the files and not just one
> peculiar fm file.
>
> Any pointers are appreciated. Thanx a lot for your help.
>
> Regards
> Surbhi
> ___
>
>
> You are currently subscribed to Framers as bodvar at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/bodvar%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



Friday brain-bender -- SHIFT + C doesn't work (sometimes)

2007-02-17 Thread Bernard Aschwanden
Have you installed any new software lately? I found that when I put a CMS tool 
onto my laptop I couldn't type the uppercase letter "F" anymore. The developers 
patched it, and now it works fine.

If you have some software that is on your system only it may be something that 
is worth looking into. I caught the issue on mine about two weeks after install 
because I set it aside.

If you do run any hotkeys software, try disabling it and then see if that helps 
as well.

Bernard



Bernard Aschwanden
Director of Technology and Publishing Architecture
Bright Path Solutions

bernard at travelthepath.com 

www.travelthepath.com 


-Original Message-
From: framers-bounces+bernard=publishingsmarter.com at lists.frameusers.com 
[mailto:framers-bounces+bernard=publishingsmarter@lists.frameusers.com] On 
Behalf Of Gutierrez, Anita
Sent: Friday, February 16, 2007 1:48 PM
To: List, Framers
Subject: Friday brain-bender -- SHIFT + C doesn't work (sometimes)


Hi Framers,

At the risk of sounding utterly nuts ... here goes.

As of the last week or so, I am unable to type an uppercase C in
FrameMaker's document interface.  That is, nothing happens if I press
SHIFT + C.  I've tested this enough to believe that it's a
Frame-specific issue.  Did I set up a hot key at some point?  If so I
must have done it in my sleep.

Details:
1. Frame 7.0 p 579, XP Pro.
2. I can type a lowercase c.
3. I can type an uppercase C in FrameMaker's dialog boxes such as the
paragraph designer, etc.--just not the document window.
4. I can type an uppercase C fine in Outlook, Word, Notepad, all other
apps.
5. This is all true whether I'm using my work keyboard, my home
keyboard, or my laptop keyboard.  (Haven't tried it on other machines
but no one else in my group is having this problem.)
6. I can turn on caps lock and generate a lowercase c by pressing SHIFT
+ C.  Without shift, I get nothing, just as if I were pressing SHIFT + C
without caps lock.

I've got plenty of workarounds, so it's more of an inconvenience than a
real problem, except that it's so darn weird--and I'm working on a
rystal Reports chapter, where they have to lick a lot of buttons.

Any thoughts?


Anita Maria Gutierrez
Sage Software
15195 NW Greenbrier Parkway
Beaverton, Oregon 97006
(503) 439-7286
anita.gutierrez at sage.com

___


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Introducing Technical Writing, Tools, and Process to Teams in the Company

2007-02-17 Thread Bodvar Bjorgvinsson
I would say this all depends you your audience and who you are making
the documents for. Best start is to ask questions like you have done
here. I did a presentation on FM a couple of years ago, really an
introduction to FM where the audience was prospective writers and the
heads of the departments involved. I started with the general
questions about why we are writing and for whom and what are the
"duties" of the writers and layout people, namely to convey the
information involved as simply and clearly as possible, so that the
reader will gather all the information in the shortest possible time.

Bodvar

On 2/15/07, Roopa Belur  wrote:
> Hello Framers,
>
>   The Publications team in our company is planning on a company-wide spree to 
> introduce (in some cases, re-introduce) ourselves, and briefly enlighten the 
> key groups in our company on:
>
>   - What is Publications
> - Why we document
>   - How we document
>   - Who is our audience
>
>   As I am leading the effort for this promotion, I need your help in:
>
>   - Have you all done anything similar
>   - If yes, how often do you give presentations
>   - What do you cover
>   - What is the best way to introduce Tools/processes
>
>   I want to start the session with an interactive technical writing task, so 
> people have context to the PPT presentation. What are some of the good 
> exercises to target for a mixed audience of developers, Support, Operations, 
> and product managers?
>
>   Any ideas/suggestions/comments/websites will help.
>
> Rgds,
> Roopa Belur
>
>
>
>
>
>
>
> "We make a living by what we get, we make a life by what we give."
> Sir Winston Churchill
>
>
>
>
>
>
>
>
>
> -
> No need to miss a message. Get email on-the-go
> with Yahoo! Mail for Mobile. Get started.
> ___
>
>
> You are currently subscribed to Framers as bodvar at gmail.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/bodvar%40gmail.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
>



Outsourcing: Was Reasons to Structure

2007-02-17 Thread Sean Pollock
I hope Gillian is correct. We currently have a few good writers in Pune,
India, but several atrocious ones as well. I don't think we need to worry
about China, but so far, the company I work for doesn't care. Maybe users
will convince them that keeping the jobs in the U.S. is a good idea.

Sean

-Original Message-
From: framers-bounces+spolloc1=hotmail@lists.frameusers.com
[mailto:framers-bounces+spolloc1=hotmail.com at lists.frameusers.com] On Behalf
Of Dodd, Frank J
Sent: Friday, February 16, 2007 5:33 PM
To: framers at lists.frameusers.com
Subject: RE: Outsourcing: Was Reasons to Structure

 So what exactly is the pay range for a technical writer? I ting I kan
rite gude and wude licke to chry eet. 
Seriously. Actually I create work instructions for about 80% of my work
time.

Frank

-Original Message-
From: Gillian Flato [mailto:gfl...@nanometrics.com] 
Sent: Friday, February 16, 2007 8:48 AM
To: Sean Pollock; russ at weststreetconsulting.com; Randall C. Reed
Cc: framers at lists.frameusers.com
Subject: Outsourcing: Was Reasons to Structure

Out here in Silicon Valley, they tried outsourcing. They found that
using Tech Writers whose first language wasn't English was a train
wreck. There writing skills were atrocious. After a few years of that,
they brought the Tech Writing back to Silicon Valley where they could
hire native-speaking educated English-speaking people. So they Tech
Writing jobs are coming back to Silicon Valley.

So been there, done that, it failed.

Additionally, there was a big article in the local paper (San Jose
Mercury News) last weekend about how  companies have found that
outsourcing tech support provided such a drastically poor quality of
customer service that the loss in business and customer satisfaction far
outweighed any cost benefits, so tech support is coming back to Silicon
Valley as well. 

So again, been there, done that, it failed.  

-Gillian


-Original Message-
From: framers-bounces+gflato=nanometrics@lists.frameusers.com
[mailto:framers-bounces+gflato=nanometrics.com at lists.frameusers.com] On
Behalf Of Sean Pollock
Sent: Thursday, February 15, 2007 8:57 PM
To: russ at weststreetconsulting.com; 'Randall C. Reed'
Cc: framers at lists.frameusers.com
Subject: RE: Reasons to structure: another point of view

I've written documentation in the Detroit area for over 20 years and
although I know structured Frame and use a custom XML format with Epic
Editor/Manager in my present position, I find that most employers here
hardly know what FrameMaker is, let alone anything about structured
Frame and/or XML/reuse. Time and time again I see jobs that require only
a basic knowledge of Ms Office, and I ignore them because I don't think
these employers take documentation seriously. Admittedly, Detroit is in
bad shape these days, but from my side of the tracks I see few employers
who require Frame experience of any kind.

My advice is not to worry about attaining Frame guruhood. Instead,
diversify into training, biomedical, and other areas that will give you
an edge when most tech writing jobs have gone to India. Learn Adobe
Flash and Captivate to support those self-paced and instructor-led job
opportunities that seem to be floating our way; take Instructional
Design courses. 

It may be a slow boat, but outsourcing IS headed your way; the company I
now work for requires that we seek out tech writers in India, even
though I'm told that universities there don't offer much in the
necessary education.
All we can do is hope that those of us with the company for years aren't
canned to benefit the next IPO. Sorry for the dire forecast, but the
East and West coasts can't be far behind.

--Sean Pollock

-Original Message-
From: framers-bounces+spolloc1=hotmail@lists.frameusers.com
[mailto:framers-bounces+spolloc1=hotmail.com at lists.frameusers.com] On
Behalf Of russ at weststreetconsulting.com
Sent: Thursday, February 15, 2007 12:19 PM
To: Randall C. Reed
Cc: framers at lists.frameusers.com
Subject: RE: Reasons to structure

If you work for a company that doesn't accept qualified recommendations
for improvement from its staff, you should keep a resume up-to-date. No
company can last too long if it doesn't embrace innovation from the
lower levels.

I think the truth is, actually, that in the majority of cases, tech
writers are not qualified to proselytize on structure, because they
haven't really learned about it yet. Hence my original point, several
postings ago. You have to understand it to present a convincing business
case (show them the money, as it were).  In the past several years, I've
had relatively little difficulty getting acceptance from management for
new tools, methods, etc., because I understand the benefits and can
clearly enumerate the reasons for doing it.

I would like all tech writers to be this way, because I don't want us to
be second class in the arena of ideas. When it comes to tools and
methods involved with our work, we 

Oops! Look ma, no fonts!

2007-02-17 Thread Dov Isaacs
ITC Zapf Dingbats is NOT a font provided by either
Microsoft as part of Windows or by Adobe as part of
FrameMaker, Acrobat, or any other current product. 
You need to license it separately.

- Dov


> -Original Message-
> From: J. Paul Kent
> Sent: Saturday, February 17, 2007 4:29 AM
> To: Framers
> Subject: Oops! Look ma, no fonts!
> 
> I just noticed that my new PC doesn't have the Zapf Dingbats 
> font I've been using to show arrows in my documents. These 
> guides use an arrow in the text to show nested menu 
> selections like "Tools->Language->Set Language." I guess I'm 
> not committed for life to the arrows, but they've worked 
> nicely to date, the client seems to like them, and I like them. 
> 
> I can think of any number of potential work-arounds, but I'll 
> bet someone has thought of this before. 
> 
> My first thought was to look at my Microtype Shortcuts 
> document for which key strokes to use to get a slightly 
> different arrow in a font that IS installed, but that 
> revealed two new problems. First, I haven't installed the 
> MicroType (is it a plug-in, I forget) Shortcuts on this new machine.
> Second (looking at my old machine that does have it 
> installed), it looks like the Shortcuts document assumes a 
> "Dingbats" font that also isn't installed on this new machine.
> 
> So, new machine is running XP Media Center Edition, whereas 
> old machine is running XP Pro. Is this where the font issue 
> stems from?
> This machine is new enough that I can get the Vista upgrade 
> for free, and it has the horsepower to run it well, so I need 
> to take an eventual upgrade into account when I consider the 
> optimum solution. That is, if I'm going to be installing new 
> fonts that work on XP and then installing new fonts again 
> that work on Vista, maybe I should upgrade first (not really 
> ready to do that yet unless I have to).
> 
> Thanks in advance,
> 
> J. Paul Kent
> 206-383-0539
> 206-508-1144