Re: [Framers] Pull imported graphics into one folder

[Craig Ede]

You have it if you have FM10 or above. It's part of the package.


Craig



From: Framers  on 
behalf of Pat Christenson 
Sent: Friday, June 22, 2018 5:07 PM
To: An email list for people using Adobe FrameMaker software.
Subject: Re: [Framers] Pull imported graphics into one folder

Wait! One more question. Do I need to have ExtendScript to run this?

Pat

-Original Message-
From: Framers 
 On 
Behalf Of Rick Quatro
Sent: Friday, June 22, 2018 3:03 PM
To: 'An email list for people using Adobe FrameMaker software.' 

Subject: Re: [Framers] Pull imported graphics into one folder
Importance: High

Hi Pat,

My ArchiveES program will take a book and archive all of the FrameMaker files 
into a single folder, and the graphics into a Graphics subfolder at the 
archived book's folder. Any text insets will be put in a TextInsets subfolder. 
It updates all of the internal links for the new locations of the graphics and 
text insets.

https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameexpert.com_store=DwICAg=qrd1rYdJNb4QhfvJv5PebOPglYwfSMJ71NR_1HMKptQ=XCAkAkKD_C5LA8IHfBffTgJF3-vQqo8LO_6iaUj61_E=5GYGdNMSBrJ-L4RsCpgcmOFpucftVJiFQ5GIDHwNzWo=f3nGPSxRfd8YHM2Wi5yEP5lOFXIHAr2ZLHSlpaRhIX0=

In your scenario, you would want to let ArchiveES actually copy the FrameMaker 
book and documents and graphics, instead of you moving them ahead of time. If 
you want a walkthrough of this, please let me know. Thanks.

Rick

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-729-6746 NEW!



-Original Message-
From: Framers  On 
Behalf Of Pat Christenson
Sent: Friday, June 22, 2018 3:41 PM
To: An email list for people using Adobe FrameMaker software.

Subject: [Framers] Pull imported graphics into one folder

Hi -

I need to consolidate several manuals, each of which has many imported graphics 
that are in a folder in the manual's folder. Once I've brought all the 
non-image material together into a folder, is there a way to copy images from 
their original location into the new folder? I had hopes Package might do it 
but it skips graphics that aren't already in the folder.

The images still display in the new combined manual but our directories are 
rather messy, with people tending to rename folders and I have no faith that 
those links will remain valid indefinitely.

I've already been shot down on using copied instead of imported images because 
there is a lot of consolidation to be done, so please don't suggest that.

Thanks in advance for any help.

I'm using FrameMaker 2017 on Windows 7.


Pat Christenson
Senior Technical Writer, Client Education Morningstar, Inc.
pat.christen...@morningstar.com

Explore complimentary learning
opportunities


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Re: [Framers] Pull imported graphics into one folder

[Pat Christenson]

Wait! One more question. Do I need to have ExtendScript to run this?

Pat

-Original Message-
From: Framers 
 On 
Behalf Of Rick Quatro
Sent: Friday, June 22, 2018 3:03 PM
To: 'An email list for people using Adobe FrameMaker software.' 

Subject: Re: [Framers] Pull imported graphics into one folder
Importance: High

Hi Pat,

My ArchiveES program will take a book and archive all of the FrameMaker files 
into a single folder, and the graphics into a Graphics subfolder at the 
archived book's folder. Any text insets will be put in a TextInsets subfolder. 
It updates all of the internal links for the new locations of the graphics and 
text insets.

https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameexpert.com_store=DwICAg=qrd1rYdJNb4QhfvJv5PebOPglYwfSMJ71NR_1HMKptQ=XCAkAkKD_C5LA8IHfBffTgJF3-vQqo8LO_6iaUj61_E=5GYGdNMSBrJ-L4RsCpgcmOFpucftVJiFQ5GIDHwNzWo=f3nGPSxRfd8YHM2Wi5yEP5lOFXIHAr2ZLHSlpaRhIX0=

In your scenario, you would want to let ArchiveES actually copy the FrameMaker 
book and documents and graphics, instead of you moving them ahead of time. If 
you want a walkthrough of this, please let me know. Thanks.

Rick

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-729-6746 NEW!



-Original Message-
From: Framers  On 
Behalf Of Pat Christenson
Sent: Friday, June 22, 2018 3:41 PM
To: An email list for people using Adobe FrameMaker software.

Subject: [Framers] Pull imported graphics into one folder

Hi -

I need to consolidate several manuals, each of which has many imported graphics 
that are in a folder in the manual's folder. Once I've brought all the 
non-image material together into a folder, is there a way to copy images from 
their original location into the new folder? I had hopes Package might do it 
but it skips graphics that aren't already in the folder.

The images still display in the new combined manual but our directories are 
rather messy, with people tending to rename folders and I have no faith that 
those links will remain valid indefinitely.

I've already been shot down on using copied instead of imported images because 
there is a lot of consolidation to be done, so please don't suggest that.

Thanks in advance for any help.

I'm using FrameMaker 2017 on Windows 7.


Pat Christenson
Senior Technical Writer, Client Education Morningstar, Inc.
pat.christen...@morningstar.com

Explore complimentary learning
opportunities


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Re: [Framers] Pull imported graphics into one folder

[Pat Christenson]

Rick, you are a lifesaver! I remember using Bruce's plugin.

I'm purchasing now. Is it possible to get this today/tonight?

Pat

-Original Message-
From: Framers 
 On 
Behalf Of Rick Quatro
Sent: Friday, June 22, 2018 3:03 PM
To: 'An email list for people using Adobe FrameMaker software.' 

Subject: Re: [Framers] Pull imported graphics into one folder
Importance: High

Hi Pat,

My ArchiveES program will take a book and archive all of the FrameMaker files 
into a single folder, and the graphics into a Graphics subfolder at the 
archived book's folder. Any text insets will be put in a TextInsets subfolder. 
It updates all of the internal links for the new locations of the graphics and 
text insets.

https://urldefense.proofpoint.com/v2/url?u=http-3A__www.frameexpert.com_store=DwICAg=qrd1rYdJNb4QhfvJv5PebOPglYwfSMJ71NR_1HMKptQ=XCAkAkKD_C5LA8IHfBffTgJF3-vQqo8LO_6iaUj61_E=5GYGdNMSBrJ-L4RsCpgcmOFpucftVJiFQ5GIDHwNzWo=f3nGPSxRfd8YHM2Wi5yEP5lOFXIHAr2ZLHSlpaRhIX0=

In your scenario, you would want to let ArchiveES actually copy the FrameMaker 
book and documents and graphics, instead of you moving them ahead of time. If 
you want a walkthrough of this, please let me know. Thanks.

Rick

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-729-6746 NEW!



-Original Message-
From: Framers  On 
Behalf Of Pat Christenson
Sent: Friday, June 22, 2018 3:41 PM
To: An email list for people using Adobe FrameMaker software.

Subject: [Framers] Pull imported graphics into one folder

Hi -

I need to consolidate several manuals, each of which has many imported graphics 
that are in a folder in the manual's folder. Once I've brought all the 
non-image material together into a folder, is there a way to copy images from 
their original location into the new folder? I had hopes Package might do it 
but it skips graphics that aren't already in the folder.

The images still display in the new combined manual but our directories are 
rather messy, with people tending to rename folders and I have no faith that 
those links will remain valid indefinitely.

I've already been shot down on using copied instead of imported images because 
there is a lot of consolidation to be done, so please don't suggest that.

Thanks in advance for any help.

I'm using FrameMaker 2017 on Windows 7.


Pat Christenson
Senior Technical Writer, Client Education Morningstar, Inc.
pat.christen...@morningstar.com

Explore complimentary learning
opportunities


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Re: [Framers] Final note about Adobe Licensing

[Peter Gold]

Hi, Tammy and all Framers:

In response to a comment I posted on this list a few weeks ago I received a
couple of responses from alleged Adobe folks, both private and public.

One in particular seemed to make the best and clearest statement of the
problem. It was so innocent and naïve I won't repeat it here, because I
think would embarrass the sender. It said something like, IIRC, "please
tell me the whole problem and I'll do my best to fix it."

Well, IMO, the problem is that FrameMaker's been a neglected product line
for decades, as Adobe's corporate growth and profitability dwarfed little
FM's niche-ness. Hey, it's a fabulous tool – a foundational component of
the technical information and publishing industry that underlies most of
the major companies and technologies that the current global commerce world
relies upon. It's been a key player to the development of the information
age's infrastructure. But, like water to fish, it's so ubiquitous, it's
invisible.

The problem with Adobe's treatment of FM is basically that it's been kicked
down the road each time a new shiny tool or market takes the attention of
whoever is put in charge of this dependable runt of the product and service
litter. That's how corporate management works. So, over the years and
changes in development, marketing, and other strategic directions,
different teams have inherited the task of keeping FM viable at minimal
cost and impact to the larger corporate evolution.

Now that some viable competitive tools have evolved, perhaps FM's future is
even bleaker. That it's survived for so long is as much a testimony to the
industries, companies, and users who've employed it for its core purpose -
capturing, organizing, repurposing, and distributing the technical
information that dedicated technical writers have distilled from masses of
data, research, and hands-on trial-and-error experience with products, into
useful information for those who make things work for the benefit of others.

So, each time an Adobe team hands FrameMaker of to a new group that's
"tasked" (I hate that term,) with improving, fixing, maintaining, evolving
it, the continuity is broken, some history is lost, and folks on the new
team need to start over. Tech writers used to describe their job as
"changing tires on a moving car." The new teams and their members are in
the same situation.

The two main problem areas that have resulted from this flawed approach are:

* technical - keeping the product working and fixing new bugs that arise
when developing new product features, and from failed fixes of old ones.

* support and licensing - helping users get the result that the product is
intended to provide, and keeping their purchase history intact and valid.

Technical stuff can usually be attended to by skilled support techs. Some
problems require exceptionally well-skilled techs, with the dedication to
stay with a customer until an issue is solved.

Licensing is a separate domain. From a corporate view, it's more about
maximizing revenue.

So the responses that Tammy's documenting here really point to how
corporate revenue management is being done, and the wall that's blocking
any recognition of what a customer deserves after paying a company for a
product, license, service, and value.

My professional life has changed, so I don't actually use FM any more. If I
had to deal with this problem, however, I'd try to get it fixed by
escalating it. However, I don't mean the usual escalation to a higher-level
tech-support tier, or a higher-level customer-service manager, because it's
become clear that folks at these levels aren't able to break through the
policy walls that they quote as reasons for denying access to
previously-purchased licenses. I'd suggest trying to disrupt the
ineffective incremental up-a-level-at-a-time escalation method, and instead
starting at the very top - the CEO. Perhaps start a write-in campaign site,
collect signatures, and keep up the pressure. People at the top are not
stupid. They get it when plenty of major corporate users who represent
plenty of licenses in major corporate enterprise customer companies and
partners. After all, while FM itself might not be a big Adobe revenue
chunk, large corporate software, cloud, and service customers are Adobe's
bread and butter.

Often folks on this list cite the problem of getting buy-in from their own
PTB (Powers That Be) to get approval to buy a product, subscription, or
service, that can make them more productive. It's often seen that this is a
competitive struggle within one's organization. Well, look at this Adobe
licensing stymie as an opportunity to enlist your own corporate PTB
coooperate with you to advocate the need to have Adobe honor its
commitment. You know, CEO-to-CEO level, a corporate summit, you might call
it.

Hey, it could happen!

Just a thought...


On Thu, Jun 21, 2018 at 6:04 PM  wrote:

> So, I had some offlist inquiries about how the licensing issue went with
> Adobe, and in a 

Re: [Framers] Final note about Adobe Licensing

[tammyvb]

So, I debated a bit about posting this information to the list, but decided
in the end that it would be appropriate as it details Adobe's final actions
on this issue.

This morning, at 7 am my phone ring and caller ID stated that it was Adobe.
I wasn't sure what to expect when I picked up the phone, but it was an Adobe
representative who quickly got to the point and stated the following: "We
have processed your request and have issued you a genuine Adobe serial
number for your CS6 suite. We have also updated your Adobe account to
reflect this new serial number. It is effective immediately. Also, I will be
receiving an email with a link to a survey about your customer satisfaction
and kindly fill out and let us know that you were satisfied with how we
resolved your issue." I politely stated my thanks and hung up. 

I don't know whether to laugh or cry about the request of a customer
satisfaction survey. . . . I won't be an a***hole, but at the same time, I
wish there was a place to write a lengthy response that wondered why it took
an act of G*D to get this resolved for a longtime customer. I guess what
really fried my about this one is that licensing issues with Adobe have cost
me (and so many others) days of billable work, time, and just plain sanity
and I am sooo over it. Everybody remember the cluster that was
the Adobe Framemaker 10 licensing issue - the one where, apparently, the
licensing adhered to the Mayan end of civilization timeline and all
perpetual licenses just died on 1/1/13? That cost so many of us several days
of time and money.

And for another time - I had a legally purchased (from Adobe) copy of
Acrobat Pro 9 installed and I decided to update to 10. Again, I purchased
from Adobe and when I went to install on my new system, I got flagged w/ the
message that I was installing an upgrade license and that I did not have a
previously installed copy that would allow the installation of the upgrade
to continue, even though I provided the valid license number for 9 at the
prompt that stated enter your previous valid license ID to continue. That
was a whole series of events to get the challenge code, etc. which cost me a
good couple of hours. Another time, and don't ask me how this happened, when
I was installing Acrobat Pro 10 on another new system, I was primed and
ready for the challenge prompt, but lo!!! Somehow, someway, my registered
version of 9 was NOT showing up as a registered product in my list of
products and that took ranting and raving again on the forum until Priyank
stepped in, did some research and found out that someway, somehow, Adobe had
moved my individually purchased and registered license information out of my
account and had it marked as a volume license~!!! No one could explain that
to me, so it was yet another tortuous path to get the all righted in the
world. As yes, Adobe can get in to your account, because along w/ today's
phone call, I also received the message that Adobe had already updated this
new licensing information in my account and yep - when I logged in and
checked, there was the new serial number.

I really, really hope that Adobe has stepped up to the plate and resolved
licensing issues for others out there who are experiencing this ridiculous
issue. It shouldn't be like coming Mt. Everest w/out oxygen to get customer
service and resolution. (Well, actually, climbing Mt. Everest w/out oxygen
is probably simpler and safer, but I that was the best analogy I could think
of in terms of how dangerous and unpredictable things can become!)

I do appreciate all the support on and offlist and the many thoughts of
commiseration I received. I just hope some of this good karma can rub off on
you!!

TGIF!!!

TVB



Tammy Van Boening
Tammy dot vanboening at spectrumwritingllc dot com
www.spectrumwritingllc.com

-Original Message-
From: Framers
 On
Behalf Of Rick Quatro
Sent: Thursday, June 21, 2018 8:30 PM
To: 'An email list for people using Adobe FrameMaker software.'

Subject: Re: [Framers] Final note about Adobe Licensing

I agree that this is a situation that should have never happened. Because of
some software pirates, Adobe puts its loyal customers through grief with all
of the activation and licensing issues. Tammy is one of the many long-time
Adobe customers that have loudly evangelized for Adobe products over the
years. She shouldn't have to beg to activate a program that she already paid
for and registered.

Adobe has its cash cow CC subscription program but has let its customer
support and quality control degrade over the years. It took me about 45
minutes to downgrade my CC subscription to a single product subscription
(InDesign). This somehow caused my installed CS6 programs to stop working.
Another long chat session and they finally got it working. Then I was double
billed on my final month of the full subscription ($53.99 for full CC and
$22.67 for InDesign). I didn't bother to contact them about that; it wasn't
worth another 45 

Re: [Framers] Pull imported graphics into one folder

[Rick Quatro]

Hi Pat,

My ArchiveES program will take a book and archive all of the FrameMaker
files into a single folder, and the graphics into a Graphics subfolder at
the archived book's folder. Any text insets will be put in a TextInsets
subfolder. It updates all of the internal links for the new locations of the
graphics and text insets.

http://www.frameexpert.com/store

In your scenario, you would want to let ArchiveES actually copy the
FrameMaker book and documents and graphics, instead of you moving them ahead
of time. If you want a walkthrough of this, please let me know. Thanks.

Rick

Rick Quatro
Carmen Publishing Inc.
r...@frameexpert.com
585-729-6746 NEW!



-Original Message-
From: Framers  On
Behalf Of Pat Christenson
Sent: Friday, June 22, 2018 3:41 PM
To: An email list for people using Adobe FrameMaker software.

Subject: [Framers] Pull imported graphics into one folder

Hi -

I need to consolidate several manuals, each of which has many imported
graphics that are in a folder in the manual's folder. Once I've brought all
the non-image material together into a folder, is there a way to copy images
from their original location into the new folder? I had hopes Package might
do it but it skips graphics that aren't already in the folder.

The images still display in the new combined manual but our directories are
rather messy, with people tending to rename folders and I have no faith that
those links will remain valid indefinitely.

I've already been shot down on using copied instead of imported images
because there is a lot of consolidation to be done, so please don't suggest
that.

Thanks in advance for any help.

I'm using FrameMaker 2017 on Windows 7.


Pat Christenson
Senior Technical Writer, Client Education Morningstar, Inc.
pat.christen...@morningstar.com

Explore complimentary learning
opportunities


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[Framers] Pull imported graphics into one folder

[Pat Christenson]

Hi -

I need to consolidate several manuals, each of which has many imported graphics 
that are in a folder in the manual's folder. Once I've brought all the 
non-image material together into a folder, is there a way to copy images from 
their original location into the new folder? I had hopes Package might do it 
but it skips graphics that aren't already in the folder.

The images still display in the new combined manual but our directories are 
rather messy, with people tending to rename folders and I have no faith that 
those links will remain valid indefinitely.

I've already been shot down on using copied instead of imported images because 
there is a lot of consolidation to be done, so please don't suggest that.

Thanks in advance for any help.

I'm using FrameMaker 2017 on Windows 7.


Pat Christenson
Senior Technical Writer, Client Education
Morningstar, Inc.
pat.christen...@morningstar.com

Explore complimentary learning 
opportunities


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Re: [Framers] Final note about Adobe Licensing

[Jules Harrell]

Tammy, this is a licensing issue that is happening worldwide. What they
have is discovery software to see who's doing what and they can charge you
now for holding onto that license and attempting to use the software. I
have a friend who is a software contract negotiator. She's explained this
to me many times. I hope you don't end up getting audited and charged for
using software that you actually haven't used. Email me offline:
photonicg...@hotmail.com if you have questions.
Jules

On Thu, Jun 21, 2018 at 7:04 PM,  wrote:

> So, I had some offlist inquiries about how the licensing issue went with
> Adobe, and in a nutshell, it didn't.  Here's a quick summary:
>
>
>
> 1.  Adobe wants proof of purchase or invoice for this extremely old
> software. I bought it so long ago (when it first came out), that I simply
> do
> not have that anymore. I do have a registered product, but evidently that
> is
> not good enough.
> 2.  Adobe provided an email to me that stated that they would be more
> than happy to charge me out the wazoo for upgrading to the latest and
> greatest subscription version of CS - Basically, pay every year for what I
> paid for this one time perpetual license.
> 3.  They also sent the email below:
>
>
>
> You might have been using this license for last couple of years. You are
> facing this issue now because Adobe is running a new program
>  http://www.adobe.com/genuine.html
> under
> this, we are running a validation test to check the software is properly
> licensed or not. We introduced this in 2016 and gradually we are going to
> cover all our customers those who have unknowingly purchased the non
> genuine
> product.  Earlier Adobe was not aware of this counterfeit issue, so even
> those invalid serial keys were able to register and use it without any
> interruption, but after Adobe notice this issue all those in valid serial
> keys were flagged out.
>
> Uhm, OK, but the whole irony is that Adobe is notorious for licensing
> problems with valid licenses, so how on earth could an invalid serial
> number
> even be allowed to be registered? I don't buy that at all. I can even
> remember a few times entering a license number wrong for a product and
> getting an error message and having to double-check and redo my entry!!! So
> an invalid number going through unscathed for multiple installations
> throughout the years and then blam, it is dead in the water??
>
>
>
> Compare this experience to the absolutely incredible one that I had w/
> Madcap Flare:
>
>
>
> 1.  Had a license transferred to me (the whole process took less than
> 30
> minutes.)
> 2.  Called support to activate the transferred license - someone
> answered like in 5 seconds  vs. the hour wait on hold with Adobe w/out any
> help whatsoever.
> 3.  Provided my identifying information, CRS replied "one sec," and
> voila, license was activated, and now working beautifully in Flare.
> 4.  Just downloaded the latest and greatest version of Flare and
> automatically get one month of PLATINUM support (yes, PLATINUM support) for
> free. Have a whole list of questions I want to ask, submitted them to
> MadCap
> and they are setting a specific time for me to use this support to get all
> my questions answered.
>
>
>
> Final result - Flare purchased and is being used for a new client project
> with the prospect of another soon. Adobe was absolutely NO longer in the
> running. . . .I will have to stick w/ Adobe for my long time clients that
> know it and have been using the setup that I established for them - but
> going forward, unless a client really balks, it's Flare.
>
>
>
> TVB
>
>
>
>
>
>
>
> Tammy Van Boening
>
> Principal/Owner
>
> Spectrum Writing, LLC
>
> www.spectrumwritingllc.com 
>
> 303-840-1755
>
>
>
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>
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