Re: [Framers] Update on printing issue with Windows 10 1803 Build

2018-07-09 Thread Jeff Coatsworth
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Re: [Framers] Update on printing issue with Windows 10 1803 Build

2018-07-09 Thread tom . beiswenger
axHNlpW7gNorV3oR64hY=MV5_erqzDxSDJg4WsKyjviqInfzw69oLWoM0VQ1gXaU=


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Re: [Framers] Update on printing issue with Windows 10 1803 Build

2018-07-09 Thread Jeff Coatsworth
Yes, you will be affected too - it's looking like the MS patch for 1803 will be 
coming out in late July.

-Original Message-
From: Framers 
 On Behalf 
Of tom.beiswen...@emhartglass.com
Sent: Monday, July 9, 2018 9:12 AM
To: An email list for people using Adobe FrameMaker software. 

Subject: Re: [Framers] Update on printing issue with Windows 10 1803 Build

I'm running FM12 and our company will be moving us all to Win 10 as new 
computers are rolled out, which for me will be soon. Does this "Save to PDF" 
issue apply to FM 12 on Win 10? If yes, it looks like Adobe's fix only applies 
to FM15 and later.



Tom Beiswenger
Project Manager, Manager IB Technical Documentation

Emhart Glass Inc. 
74 Kahler Road North ? Horseheads NY 14845 ? USA Telephone 1 607 735 2551 ? 
Mobile +1 607 769 4779 Fax +1 607 735 2601 tom.beiswen...@emhartglass.com 
www.bucheremhartglass.com www.bucherindustries.com Privacy Policy: 
www.bucheremhartglass.com/privacy



From:   Simon BUCH 
To: "An email list for people using Adobe FrameMaker software." 
, Lin Sims 
Date:   07/09/2018 09:05 AM
Subject:Re: [Framers] Update on printing issue with Windows 10 
1803 Build
Sent by:"Framers" 




Adobe appears to have made a KB article about this, and supplied updates for 
the English, French, German, and Japanese versions of Adobe FrameMaker 2015 and 
2017 from this page:
https://urldefense.proofpoint.com/v2/url?u=https-3A__helpx.adobe.com_framemaker_kb_cannot-2Dgenerate-2Dpdf-2Dafter-2Dwin-2D10-2Dapril-2Dupdate.html=DwIGaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=cgy-QmcVDDYwgdi0c8abnIVaxHNlpW7gNorV3oR64hY=mOt0Kx5ujwM7kzeQSa2aHIZjfjWlstJf5ggulIaytfI=

There is no installer for this file - you have to extract the EXE file, and 
replace the existing FrameMaker.exe file.

According to the Adobe Tech Comms Tools Product Manager, there's a forum entry 
that indicates that the PDF output may affect PDF output as the Windows change 
affects widths of printing of characters.

As it is not listed on the Adobe Downloads support page:
https://urldefense.proofpoint.com/v2/url?u=https-3A__supportdownloads.adobe.com_product.jsp-3Fproduct-3D22-26platform-3DWindows=DwIGaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=cgy-QmcVDDYwgdi0c8abnIVaxHNlpW7gNorV3oR64hY=iAiO8a-XdJjlNUdzj-DePJSwjtRbLaYRICv2VmsdxHY=

... I would hazard a guess that Adobe won't say it is really fixed yet.


// Simon BUCH -- M-AIS

P.S. I so detest Windows 10.  It makes Windows 8 look positively stable and 
well designed!


On 09/07/2018 13:15, Lin Sims wrote:
> I spoke to Adobe a few days ago while getting an Acrobat registration 
issue
> fixed, and the woman I talked to claimed that the latest patch fixed it. 
I
> don't have the Windows 10 1803 patch installed yet, so I haven't tested 
to
> see if this is the case. If you haven't done so recently, update FM and
> Acrobat.
>

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Re: [Framers] Update on printing issue with Windows 10 1803 Build

2018-07-09 Thread tom . beiswenger
I'm running FM12 and our company will be moving us all to Win 10 as new 
computers are rolled out, which for me will be soon. Does this "Save to 
PDF" issue apply to FM 12 on Win 10? If yes, it looks like Adobe's fix 
only applies to FM15 and later.



Tom Beiswenger
Project Manager, Manager IB Technical Documentation

Emhart Glass Inc. 
74 Kahler Road North ? Horseheads NY 14845 ? USA
Telephone 1 607 735 2551 ? Mobile +1 607 769 4779
Fax +1 607 735 2601
tom.beiswen...@emhartglass.com
www.bucheremhartglass.com
www.bucherindustries.com
Privacy Policy: www.bucheremhartglass.com/privacy



From:   Simon BUCH 
To: "An email list for people using Adobe FrameMaker software." 
, Lin Sims 
Date:   07/09/2018 09:05 AM
Subject:Re: [Framers] Update on printing issue with Windows 10 
1803 Build
Sent by:"Framers" 




Adobe appears to have made a KB article about this, and supplied updates 
for the English, French, German, and Japanese versions of Adobe 
FrameMaker 2015 and 2017 from this page:
https://urldefense.proofpoint.com/v2/url?u=https-3A__helpx.adobe.com_framemaker_kb_cannot-2Dgenerate-2Dpdf-2Dafter-2Dwin-2D10-2Dapril-2Dupdate.html=DwIGaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=cgy-QmcVDDYwgdi0c8abnIVaxHNlpW7gNorV3oR64hY=mOt0Kx5ujwM7kzeQSa2aHIZjfjWlstJf5ggulIaytfI=

There is no installer for this file - you have to extract the EXE file, 
and replace the existing FrameMaker.exe file.

According to the Adobe Tech Comms Tools Product Manager, there's a forum 
entry that indicates that the PDF output may affect PDF output as the 
Windows change affects widths of printing of characters.

As it is not listed on the Adobe Downloads support page:
https://urldefense.proofpoint.com/v2/url?u=https-3A__supportdownloads.adobe.com_product.jsp-3Fproduct-3D22-26platform-3DWindows=DwIGaQ=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=cgy-QmcVDDYwgdi0c8abnIVaxHNlpW7gNorV3oR64hY=iAiO8a-XdJjlNUdzj-DePJSwjtRbLaYRICv2VmsdxHY=

... I would hazard a guess that Adobe won't say it is really fixed yet.


// Simon BUCH -- M-AIS

P.S. I so detest Windows 10.  It makes Windows 8 look positively stable 
and well designed!


On 09/07/2018 13:15, Lin Sims wrote:
> I spoke to Adobe a few days ago while getting an Acrobat registration 
issue
> fixed, and the woman I talked to claimed that the latest patch fixed it. 
I
> don't have the Windows 10 1803 patch installed yet, so I haven't tested 
to
> see if this is the case. If you haven't done so recently, update FM and
> Acrobat.
>

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Re: [Framers] Update on printing issue with Windows 10 1803 Build

2018-07-09 Thread Simon BUCH
Adobe appears to have made a KB article about this, and supplied updates 
for the English, French, German, and Japanese versions of Adobe 
FrameMaker 2015 and 2017 from this page:

https://helpx.adobe.com/framemaker/kb/cannot-generate-pdf-after-win-10-april-update.html
There is no installer for this file - you have to extract the EXE file, 
and replace the existing FrameMaker.exe file.


According to the Adobe Tech Comms Tools Product Manager, there's a forum 
entry that indicates that the PDF output may affect PDF output as the 
Windows change affects widths of printing of characters.


As it is not listed on the Adobe Downloads support page:
https://supportdownloads.adobe.com/product.jsp?product=22=Windows
... I would hazard a guess that Adobe won't say it is really fixed yet.


// Simon BUCH -- M-AIS

P.S. I so detest Windows 10.  It makes Windows 8 look positively stable 
and well designed!



On 09/07/2018 13:15, Lin Sims wrote:

I spoke to Adobe a few days ago while getting an Acrobat registration issue
fixed, and the woman I talked to claimed that the latest patch fixed it. I
don't have the Windows 10 1803 patch installed yet, so I haven't tested to
see if this is the case. If you haven't done so recently, update FM and
Acrobat.



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Re: [Framers] Update on printing issue with Windows 10 1803 Build

2018-07-09 Thread Lin Sims
I spoke to Adobe a few days ago while getting an Acrobat registration issue
fixed, and the woman I talked to claimed that the latest patch fixed it. I
don't have the Windows 10 1803 patch installed yet, so I haven't tested to
see if this is the case. If you haven't done so recently, update FM and
Acrobat.

On Sat, Jul 7, 2018 at 4:04 PM, Tori Muir 
wrote:

> Hi All,
>
> any additional info on this issue, specifically when the fix might be
> released to the general public? We're still unable to save to PDF from
> Frame and are having frequent issues printing Frame docs.
>
> Tori Muir
> tm...@spot-on-creative.com | 650.430.8674
>
>
> From:   Stefan Gentz 
> To: "framers@lists.frameusers.com" 
> Date:   06/14/2018 03:27 AM
> Subject:[Framers] Update on printing issue with Windows 10
> 1803
> Build
> Sent by:"Framers"
> 
>
>
>
> Hi All
>
> Just to update you on Windows 10 (1803 build) issue which impacted
> File ->
> Print and File -> Save as PDF options with FrameMaker (Versions 12,
> 2015,
> and 2017).
>
> We have been working closely with the Microsoft team on this issue,
> and
> recently an insider Windows 10 build was released:
> https://urldefense.proofpoint.com/v2/url?u=https-3A__blogs.
> windows.com_windowsexperience_2018_06_06_announcing-
> 2Dwindows-2D10-2Dinsider-2Dpreview-2Dbuild-2D17686_=DwICAg=
> euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_
> mRSvZCZwNZBdUabWmOfQ=EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0=
> hy4Cqk3eifkw2fWpZmhxwZTb8IEzlnbIYsb264peE4k=
>
>
> We have started testing out the issue that was reported on this
> insider
> build and the initial testing indicates that this issue has been
> resolved.
> We are still in the process of further verification and confirming
> that
> the issue has been resolved back to Microsoft team.
>
> For those of you who have access to Windows 10 Insider preview builds
> (or
> would like to get enrolled in the beta program for Windows) , please
> visit
> https://urldefense.proofpoint.com/v2/url?u=https-3A__
> insider.windows.com_en-2Dus_=DwICAg=euGZstcaTDllvimEN8b7jXrwqOf-
> v5A_CdpgnVfiiMM=zzmJd9V-AOY-pLCA-v8cPy_mRSvZCZwNZBdUabWmOfQ=
> EzsTqFcqMMeruyw65WC106Ka_VJ-jsuk87F39NQ3FN0=
> bfyRGemGm6k8e2xJQx3RaMFtTX2tf-9hWeSy4EAuKkA=
> and try the new preview build. Once installed, if you check you
> Windows
> version it should show screenshot as below ("Version 1803 (OS Build
> 17686.10003"):
>
> [cid:image001.png@01D403C1.E480E150]
>
>
>
> Regards,
> Stefan Gentz
> Adobe Worldwide TechComm Evangelist
>
>
>
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-- 
Lin Sims
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