Re: FrameMaker Evangelist

2006-04-05 Thread Andrew Becraft

Hi RJ,

This is excellent news! I'd been wondering where you'd land after the 
eHelp>Macromedia>Adobe series of mergers and acquisitions. As Peter 
said, I can't think of a better person for this position.


Congratulations, and best of luck!

Andrew Becraft
Senior Technical Writer
Singlestep Technologies

P: 206.838.7982
E: [EMAIL PROTECTED]

On Apr 5, 2006, at 3:56 PM, RJ Jacquez wrote:


Hi All,

Just wanted to introduce myself to the group and share with you that 
as of Monday, I'm now the FrameMaker Evangelist for Adobe Systems and 
so I'm looking forward to contributing to this group and being as 
involved and supportive as I can to everyone who uses FrameMaker.




Sincerely,

RJ Jacquez
Sr. FrameMaker Evangelist
Adobe Systems


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FrameMaker Evangelist

2006-04-05 Thread Andrew Becraft
Hi RJ,

This is excellent news! I'd been wondering where you'd land after the 
eHelp>Macromedia>Adobe series of mergers and acquisitions. As Peter 
said, I can't think of a better person for this position.

Congratulations, and best of luck!

Andrew Becraft
Senior Technical Writer
Singlestep Technologies

P: 206.838.7982
E: andrewb at singlestep.com

On Apr 5, 2006, at 3:56 PM, RJ Jacquez wrote:

> Hi All,
>
> Just wanted to introduce myself to the group and share with you that 
> as of Monday, I'm now the FrameMaker Evangelist for Adobe Systems and 
> so I'm looking forward to contributing to this group and being as 
> involved and supportive as I can to everyone who uses FrameMaker.
>
> 
>
> Sincerely,
>
> RJ Jacquez
> Sr. FrameMaker Evangelist
> Adobe Systems




Re: Report of imported graphics' source location?

2006-03-11 Thread Andrew Becraft

Emily Goodin asked:
Can you recommend a tool for printing a report of all imported  
graphics

in a book/file, which includes the source locations for those imported
by reference?


Generate a list of references (LOR) that includes imported graphics. :-)

-Andrew Becraft

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Report of imported graphics' source location?

2006-03-11 Thread Andrew Becraft
Emily Goodin asked:
> Can you recommend a tool for printing a report of all imported  
> graphics
> in a book/file, which includes the source locations for those imported
> by reference?

Generate a list of references (LOR) that includes imported graphics. :-)

-Andrew Becraft




Re: Index Professional Tool

2006-03-06 Thread Andrew Becraft

Hi Sindu,

I'd just like to add my voice to the chorus of people recommending 
IXgen. IXgen automates so many repetitive indexing tasks that I 
literally cannot imagine creating an index in a FrameMaker book without 
IXgen. I actually included the cost of IXgen as part of the FrameMaker 
package when I proposed a switch from our previous tool here at my 
current company.


Human review and manipulation of the index IXgen creates is absolutely 
necessary, of course, but IXgen includes many features that make these 
tasks much more efficient. In addition to generating index markers 
based on paragraph formats, character formats, keywords, and other 
elements, you can use IXgen to generate variations ("permutations") of 
each entry, split concatenated entries, and so on.


I'm not familiar with Index Professional, but I highly recommend IXgen.

Andrew Becraft
Senior Technical Writer
Singlestep Technologies

P: 206.838.7982
E: [EMAIL PROTECTED]

On Mar 5, 2006, at 10:59 PM, Sindhu tw wrote:


Hi,


 Can you all please throw some light on Index professional tool. Is it
advisable to use this tool if so can i get some trial version for the 
same.


Thanks in advance.


Regards,
Sindu


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Index Professional Tool

2006-03-06 Thread Andrew Becraft
Hi Sindu,

I'd just like to add my voice to the chorus of people recommending 
IXgen. IXgen automates so many repetitive indexing tasks that I 
literally cannot imagine creating an index in a FrameMaker book without 
IXgen. I actually included the cost of IXgen as part of the FrameMaker 
package when I proposed a switch from our previous tool here at my 
current company.

Human review and manipulation of the index IXgen creates is absolutely 
necessary, of course, but IXgen includes many features that make these 
tasks much more efficient. In addition to generating index markers 
based on paragraph formats, character formats, keywords, and other 
elements, you can use IXgen to generate variations ("permutations") of 
each entry, split concatenated entries, and so on.

I'm not familiar with Index Professional, but I highly recommend IXgen.

Andrew Becraft
Senior Technical Writer
Singlestep Technologies

P: 206.838.7982
E: andrewb at singlestep.com

On Mar 5, 2006, at 10:59 PM, Sindhu tw wrote:

> Hi,
>
>
>  Can you all please throw some light on Index professional tool. Is it
> advisable to use this tool if so can i get some trial version for the 
> same.
>
> Thanks in advance.
>
>
> Regards,
> Sindu




Cannot invoke OLE server?

2006-02-01 Thread Andrew Becraft
Rick Quatro wrote:
> I am not familiar with Visio, so I can't suggest a graphic format, but 
> perhaps you can use EPS or PDF.

I've never had good luck with embedding my Visio diagrams as OLE 
objects. I've generally used WMF, but sometimes Visio refuses to save 
as WMF and I have to use EMF or EPS instead.

Andrew Becraft
Senior Technical Writer
Singlestep Technologies

P: 206.838.7982
E: andrewb at singlestep.com




Re: Cannot invoke OLE server?

2006-02-01 Thread Andrew Becraft

Rick Quatro wrote:
I am not familiar with Visio, so I can't suggest a graphic format, but 
perhaps you can use EPS or PDF.


I've never had good luck with embedding my Visio diagrams as OLE 
objects. I've generally used WMF, but sometimes Visio refuses to save 
as WMF and I have to use EMF or EPS instead.


Andrew Becraft
Senior Technical Writer
Singlestep Technologies

P: 206.838.7982
E: [EMAIL PROTECTED]

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"Real Life" Migration to Structured Doc

2006-01-30 Thread Andrew Becraft
Hi Dominick,

I second Richard's question about your underlying assumptions (why is 
XML a goal in and of itself?). That said, if you're committed to 
structured authoring and want a reasonably inexpensive solution, I'd 
strongly recommend that you take a look at DocFrame from Scriptorium 
(Sarah O'Keefe's company). It's as close to an off-the-shelf structured 
solution as you're likely going to find.

It sounds like you're going through the same decision-making process I 
went through a couple months ago. We narrowed our choices down to 
Arbortext, home-brew structured Frame, DocFrame, and (just for kicks) 
unstructured Frame. What surprised us is that our requirements lined up 
better with unstructured Frame, so that's what we ended up going with, 
but DocFrame was an extremely close second. Definitely worth a careful 
look.

In terms of transitions from unstructured Frame to structured solution 
X, my understanding is that it entirely depends on the "implied 
structure" that exists in your current, unstructured files. If you've 
tagged your content consistently, using a template that defines formats 
based on their content rather than intended appearance, mapping the 
unstructured content to a structured solution (such as DocBook or 
DocFrame) should be reasonably straightforward. But if your content 
includes a lot of "cowboy formatting" and non-semantic application of 
formats, you may have to clean up the source content before any kind of 
transition can take place. Depending on the longevity of the existing 
content, it may be more cost-effective to create all your new content 
in structured solution X and phase out use of unstructured Frame as the 
need for the existing content wanes.

Good luck!

Andrew Becraft
Senior Technical Writer
Singlestep Technologies

P: 206.838.7982
E: andrewb at singlestep.com




Re: "Real Life" Migration to Structured Doc

2006-01-30 Thread Andrew Becraft

Hi Dominick,

I second Richard's question about your underlying assumptions (why is 
XML a goal in and of itself?). That said, if you're committed to 
structured authoring and want a reasonably inexpensive solution, I'd 
strongly recommend that you take a look at DocFrame from Scriptorium 
(Sarah O'Keefe's company). It's as close to an off-the-shelf structured 
solution as you're likely going to find.


It sounds like you're going through the same decision-making process I 
went through a couple months ago. We narrowed our choices down to 
Arbortext, home-brew structured Frame, DocFrame, and (just for kicks) 
unstructured Frame. What surprised us is that our requirements lined up 
better with unstructured Frame, so that's what we ended up going with, 
but DocFrame was an extremely close second. Definitely worth a careful 
look.


In terms of transitions from unstructured Frame to structured solution 
X, my understanding is that it entirely depends on the "implied 
structure" that exists in your current, unstructured files. If you've 
tagged your content consistently, using a template that defines formats 
based on their content rather than intended appearance, mapping the 
unstructured content to a structured solution (such as DocBook or 
DocFrame) should be reasonably straightforward. But if your content 
includes a lot of "cowboy formatting" and non-semantic application of 
formats, you may have to clean up the source content before any kind of 
transition can take place. Depending on the longevity of the existing 
content, it may be more cost-effective to create all your new content 
in structured solution X and phase out use of unstructured Frame as the 
need for the existing content wanes.


Good luck!

Andrew Becraft
Senior Technical Writer
Singlestep Technologies

P: 206.838.7982
E: [EMAIL PROTECTED]

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JOB: Contract Technical Writer, Seattle, WA

2006-01-17 Thread Andrew Becraft
Hello framers,

We'd like to hire a contract technical writer for six to eight weeks, 
with a start date in the next two business weeks and an end date in 
March (when the project is scheduled to conclude).

I'm looking for a senior-level writer who can work on site here in our 
Seattle office. If you're interested, please send me your resume by 
e-mail.

I'm including the full job description below. My contact information 
appears in my signature.


Technical Writer (contract) - Singlestep Technologies Corp., Seattle, WA

Company Summary:

Singlestep Technologies? products and services help the largest global 
technology vendors solve complex integration problems for Fortune 2000 
companies and other large enterprises.  By capturing and transforming 
the raw data from the major network management and IT performance 
systems, Singlestep is able to give the largest console, framework and 
Business Process Optimization (BPO) vendors (such as Mercury, BMC, IBM, 
CA, HP) one consolidated stream of information.

Job Description:

Under the direction of the lead Technical Writer, the contract 
Technical Writer will be responsible for performing research, writing, 
and production tasks for user assistance deliverables on a new software 
product.

Primary Responsibilities:
Develop usable, technically accurate user assistance products (such as 
user guides and help) that conform to corporate writing style, 
structure, formatting guidelines, and the project plan.

Job Qualifications:
* More than five years of experience as a technical writer in the 
software industry.
* BA or BS in English, Technical Communication, Journalism, 
Engineering, Computer Science, or a related discipline.
* Expert user of Adobe FrameMaker.
* Expert user of business productivity applications (such as Microsoft 
Office or OpenOffice).
* Exceptional written and oral communication skills.
* Experience developing user assistance based on the Microsoft Manual 
of Style.
* Experience creating user assistance for system administrators or 
software developers.
* Familiarity with structured-authoring principles and best practices a 
strong plus.


I look forward to hearing from those of you who are interested.

Best regards,

Andrew Becraft
Senior Technical Writer
Singlestep Technologies
Connect. Simplify. Manage.

2601 Fourth Ave Suite 500
Seattle, WA 98121

P: 206.838.7982 direct (message sends email)
E: andrewb at singlestep.com

http://www.singlestep.com

The information contained in this transmission is privileged and/or 
confidential information intended for the use of the individual or 
entity named above. If the reader of this message is not the intended 
recipient, you are hereby notified that any use, distribution or 
copying of this communication is strictly prohibited.




JOB: Contract Technical Writer, Seattle, WA

2006-01-17 Thread Andrew Becraft

Hello framers,

We'd like to hire a contract technical writer for six to eight weeks, 
with a start date in the next two business weeks and an end date in 
March (when the project is scheduled to conclude).


I'm looking for a senior-level writer who can work on site here in our 
Seattle office. If you're interested, please send me your resume by 
e-mail.


I'm including the full job description below. My contact information 
appears in my signature.



Technical Writer (contract) - Singlestep Technologies Corp., Seattle, WA

Company Summary:

Singlestep Technologies’ products and services help the largest global 
technology vendors solve complex integration problems for Fortune 2000 
companies and other large enterprises.  By capturing and transforming 
the raw data from the major network management and IT performance 
systems, Singlestep is able to give the largest console, framework and 
Business Process Optimization (BPO) vendors (such as Mercury, BMC, IBM, 
CA, HP) one consolidated stream of information.


Job Description:

Under the direction of the lead Technical Writer, the contract 
Technical Writer will be responsible for performing research, writing, 
and production tasks for user assistance deliverables on a new software 
product.


Primary Responsibilities:
Develop usable, technically accurate user assistance products (such as 
user guides and help) that conform to corporate writing style, 
structure, formatting guidelines, and the project plan.


Job Qualifications:
* More than five years of experience as a technical writer in the 
software industry.
* BA or BS in English, Technical Communication, Journalism, 
Engineering, Computer Science, or a related discipline.

* Expert user of Adobe FrameMaker.
* Expert user of business productivity applications (such as Microsoft 
Office or OpenOffice).

* Exceptional written and oral communication skills.
* Experience developing user assistance based on the Microsoft Manual 
of Style.
* Experience creating user assistance for system administrators or 
software developers.
* Familiarity with structured-authoring principles and best practices a 
strong plus.



I look forward to hearing from those of you who are interested.

Best regards,

Andrew Becraft
Senior Technical Writer
Singlestep Technologies
Connect. Simplify. Manage.

2601 Fourth Ave Suite 500
Seattle, WA 98121

P: 206.838.7982 direct (message sends email)
E: [EMAIL PROTECTED]

http://www.singlestep.com

The information contained in this transmission is privileged and/or 
confidential information intended for the use of the individual or 
entity named above. If the reader of this message is not the intended 
recipient, you are hereby notified that any use, distribution or 
copying of this communication is strictly prohibited.


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Re: POLL: Which method do you use to apply bold and italics?

2006-01-16 Thread Andrew Becraft

John Wilcox wrote:

This came up as a possible style standards issue here. Please reply
off-list, and I'll summarize the results next week. Thanks for your  
time!


A. Click the B and I buttons, or press Ctrl+B and Ctrl+I.
B. Select Bold and Emphasis from the Character Catalog.


Or:

C: Create special character formats that indicate the purpose or  
meaning of the text (rather than their intended appearance) and apply  
them.


Taking DocBook as my model, I've created GUILabel, GUIButton, and  
GUIMenu formats -- all bold. Similarly, UserInput and Filename are  
both Courier New italic. Doing it this way, I can change my mind  
about how I want to display these inline text elements without having  
to reapply character formats throughout the document. The same  
applies to single-sourcing. I might want to render elements that are  
formatted the same way in print differently in HTML.


Yes, this means I have more character formats than I might otherwise  
have. No, I'm not using Structure. :-)


Andrew Becraft
Senior Technical Writer
Singlestep Technologies, Seattle

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POLL: Which method do you use to apply bold and italics?

2006-01-16 Thread Andrew Becraft
John Wilcox wrote:
> This came up as a possible style standards issue here. Please reply
> off-list, and I'll summarize the results next week. Thanks for your  
> time!
>
> A. Click the B and I buttons, or press Ctrl+B and Ctrl+I.
> B. Select Bold and Emphasis from the Character Catalog.

Or:

C: Create special character formats that indicate the purpose or  
meaning of the text (rather than their intended appearance) and apply  
them.

Taking DocBook as my model, I've created GUILabel, GUIButton, and  
GUIMenu formats -- all bold. Similarly, UserInput and Filename are  
both Courier New italic. Doing it this way, I can change my mind  
about how I want to display these inline text elements without having  
to reapply character formats throughout the document. The same  
applies to single-sourcing. I might want to render elements that are  
formatted the same way in print differently in HTML.

Yes, this means I have more character formats than I might otherwise  
have. No, I'm not using Structure. :-)

Andrew Becraft
Senior Technical Writer
Singlestep Technologies, Seattle