Fw: Frame 9 crashes and can't open any Frame files

2012-01-26 Thread Brian Chan
I did a system restore before I left work, and that allowed me to open a file 
without crashing. However I did not have time to do more testing. I will know 
tomorrow for sure. Will report back. 

--- On Wed, 1/25/12, Brian Chan cha...@yahoo.com wrote:

From: Brian Chan cha...@yahoo.com
Subject: Frame 9 crashes and can't open any Frame files
To: framers@lists.frameusers.com
Date: Wednesday, January 25, 2012, 3:09 PM

Just started this afternoon, every time when I tried to open a Frame doc, I got 
the following error message. 
Internal Error 9004, 6921628, 9677518, 0. FrameMaker has detected a serious 
problem and must quit.
Running FrameMaker 9 on XP. 


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RE: Frame 9 crashes and can't open any Frame files

2012-01-26 Thread Brian Chan
FrameMaker started up fine, but crashed when I tried to open any file.
I did a System Restore this morning, and that seemed to fix the problem. 

--- On Thu, 1/26/12, Jeff Coatsworth jeff.coatswo...@jonassoftware.com wrote:

From: Jeff Coatsworth jeff.coatswo...@jonassoftware.com
Subject: RE: Frame 9 crashes and can't open any Frame files
To: framers@lists.frameusers.com framers@lists.frameusers.com
Date: Thursday, January 26, 2012, 6:13 AM



 
 

Is when FM starts up or only on opening a particular 
doc? If on starting up, try renaming the Linguistics folder; if 1 file, try 
using the heroic open



From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Brian 
Chan
Sent: Wednesday, January 25, 2012 6:10 PM
To: 
framers@lists.frameusers.com
Subject: Frame 9 crashes and can't open 
any Frame files




  
  
Just started this afternoon, every 
  time when I tried to open a Frame doc, I got the following error 
  message. 
  

  Internal Error 9004, 6921628, 9677518, 0. 
  FrameMaker has detected a serious problem and must quit.
  

  Running FrameMaker 9 on 
XP. 
  

  


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Frame 9 crashes and can't open any Frame files

2012-01-26 Thread Brian Chan
FrameMaker started up fine, but crashed when I tried to open any file.
I did a System Restore this morning, and that seemed to fix the problem.?

--- On Thu, 1/26/12, Jeff Coatsworth  
wrote:

From: Jeff Coatsworth <jeff.coatswo...@jonassoftware.com>
Subject: RE: Frame 9 crashes and can't open any Frame files
To: "framers at lists.frameusers.com" 
Date: Thursday, January 26, 2012, 6:13 AM






Is when FM starts up or only on opening a particular 
doc? If on starting up, try renaming the Linguistics folder; if 1 file, try 
using the "heroic open"



From: framers-boun...@lists.frameusers.com 
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Brian 
Chan
Sent: Wednesday, January 25, 2012 6:10 PM
To: 
framers at lists.frameusers.com
Subject: Frame 9 crashes and can't open 
any Frame files






Just started this afternoon, every 
  time when I tried to open a Frame doc, I got the following error 
  message.?


  Internal Error 9004, 6921628, 9677518, 0. 
  FrameMaker has detected a serious problem and must quit.


  Running FrameMaker 9 on 
XP.?





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Frame 9 crashes and can't open any Frame files

2012-01-25 Thread Brian Chan
Just started this afternoon, every time when I tried to open a Frame doc, I got 
the following error message. 
Internal Error 9004, 6921628, 9677518, 0. FrameMaker has detected a serious 
problem and must quit.
Running FrameMaker 9 on XP. 

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Frame 9 crashes and can't open any Frame files

2012-01-25 Thread Brian Chan
Just started this afternoon, every time when I tried to open a Frame doc, I got 
the following error message.?
Internal Error 9004, 6921628, 9677518, 0. FrameMaker has detected a serious 
problem and must quit.
Running FrameMaker 9 on XP.?

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Fw: Frame 9 crashes and can't open any Frame files

2012-01-25 Thread Brian Chan
I did a system restore before I left work, and that allowed me to open a file 
without crashing. However I did not have time to do more testing. I will know 
tomorrow for sure. Will report back.?

--- On Wed, 1/25/12, Brian Chan  wrote:

From: Brian Chan <cha...@yahoo.com>
Subject: Frame 9 crashes and can't open any Frame files
To: framers at lists.frameusers.com
Date: Wednesday, January 25, 2012, 3:09 PM

Just started this afternoon, every time when I tried to open a Frame doc, I got 
the following error message.?
Internal Error 9004, 6921628, 9677518, 0. FrameMaker has detected a serious 
problem and must quit.
Running FrameMaker 9 on XP.?


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Colors in xxxCMP files

2011-09-09 Thread Brian Chan
Frame 9 on XP.
When I compare two FrameMaker files and look at the xxxCMP file, the strike-out 
text is in RED, and the other text that is different is in GREEN. The Green 
color is kind of hard to read. Can I change these colors? 
Thanks,Brian___


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Colors in xxxCMP files

2011-09-08 Thread Brian Chan
Frame 9 on XP.
When I compare two FrameMaker files and look at the xxxCMP file, the strike-out 
text is in RED, and the other text that is different is in GREEN. The Green 
color is kind of hard to read. Can I change these colors??
Thanks,Brian
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A footnote problem in PDF Bookmark and FM TOC

2011-07-22 Thread Brian Chan
Hi All:

Frame 9 running on XP.

I have a section titled Basic Windows* Terminology where the * (asterisk) is 
a footnote. 

In the PDF bookmark, only Basic Windows appears. The asterisk and the word 
Terminology disappear.

And in the TOC, the asterisk is missing. It only says Basic Windows 
Terminology.

What is causing this problem? Can this be fixed? Thanks.

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A footnote problem in PDF Bookmark and FM TOC

2011-07-22 Thread Brian Chan
Hi All:

Frame 9 running on XP.

I have a section titled "Basic Windows* Terminology" where the * (asterisk) is 
a footnote. 

In the PDF bookmark, only "Basic Windows" appears. The asterisk and the word 
"Terminology" disappear.

And in the TOC, the asterisk is missing. It only says "Basic Windows 
Terminology."

What is causing this problem? Can this be fixed? Thanks.

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Re: Cannot create PDF from one chapter in my book

2011-07-11 Thread Brian Chan
Thank you all. I took a look at page 9 this morning since the hiccup is on that 
page. There is a photo on that page. I removed that photo and tried to create a 
PDF again. This time, I was able to create a PDF without any problems. It was 
the photo that was causing the problem. You guys are wonderful!

--- On Sat, 7/9/11, Böðvar Björgvinsson bod...@gmail.com wrote:

From: Böðvar Björgvinsson bod...@gmail.com
Subject: Re: Cannot create PDF from one chapter in my book
To: Brian Chan cha...@yahoo.com
Cc: framers@lists.frameusers.com
Date: Saturday, July 9, 2011, 11:05 AM

Is there a picture in there (on page 8 or maybe 7) that could be corrupt?
Best regards,Bodvar Bjorgvinsson

2011/7/8 Brian Chan cha...@yahoo.com

Hi all:

xp, Frame 9


Cannot create a PDF (ps - distill) from a chapter in my book. All other 
chapters are OK except one. Below are the error messages. What do they mean? 
How do I fix this problem. Thanks.




%%[Page: 8]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%

Stack:

(¢žž¥©¬­¤Ÿ›¡ž ›› §§¦£¤¤¤££££§¥ª¯±°´¸¹±­© ”’”ž£Ÿ™œœ›?|kaepxolrpjjjhhhdbeghjmy†”œ?™˜”??|s`ZZfhhklieffdcceeelw~†’?—“—–””••””•••™...)

-file-
-mark-
-save-


%%[ Flushing: rest of job (to
 end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Distill Time: 00 Hour(s) : 00 Minute(s) : 03.219 Second(s)
 End of Job 
-


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-- 
Christianity has not been tried and found wanting; it has been found difficult 
and not tried.-- Gilbert K. Chesterton




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How to delete a blank page

2011-07-11 Thread Brian Chan
I use Format  Page Layout  Pagination and set the Before Saving  Printing 
drop-down to delete an empty page in the Title page of a book. But when I 
regenerate the book, the blank page comes back. What is the proper way to 
delete a blank page?



Thanks,
Brian
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Cannot create PDF from one chapter in my book

2011-07-11 Thread Brian Chan
Thank you all. I took a look at page 9 this morning since the hiccup is on that 
page. There is a photo on that page. I removed that photo and tried to create a 
PDF again. This time, I was able to create a PDF without any problems. It was 
the photo that was causing the problem. You guys are wonderful!

--- On Sat, 7/9/11, B??var Bj?rgvinsson  wrote:

From: B??var Bj?rgvinsson <bod...@gmail.com>
Subject: Re: Cannot create PDF from one chapter in my book
To: "Brian Chan" 
Cc: framers at lists.frameusers.com
Date: Saturday, July 9, 2011, 11:05 AM

Is there a picture in there (on page 8 or maybe 7) that could be corrupt?
Best regards,Bodvar Bjorgvinsson

2011/7/8 Brian Chan 

Hi all:

xp, Frame 9


Cannot create a PDF (ps -> distill) from a chapter in my book. All other 
chapters are OK except one. Below are the error messages. What do they mean? 
How do I fix this problem. Thanks.




%%[Page: 8]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%

Stack:

(???|kaepxolrpjjjhhhdbeghjmy?|s`ZZfhhklieffdcceeelw~?...)

-file-
-mark-
-save-


%%[ Flushing: rest of job (to
 end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Distill Time: 00 Hour(s) : 00 Minute(s) : 03.219 Second(s)
 End of Job 
-


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How to delete a blank page

2011-07-11 Thread Brian Chan
I use Format > Page Layout > Pagination and set the Before Saving & Printing 
drop-down to delete an empty page in the Title page of a book. But when I 
regenerate the book, the blank page comes back. What is the proper way to 
delete a blank page?



Thanks,
Brian
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Cannot create PDF from one chapter in my book

2011-07-09 Thread Brian Chan
Hi all:

xp, Frame 9

Cannot create a PDF (ps - distill) from a chapter in my book. All other 
chapters are OK except one. Below are the error messages. What do they mean? 
How do I fix this problem. Thanks.



%%[Page: 8]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%

Stack:

(¢žž¥©¬­¤Ÿ›¡ž ›› §§¦£¤¤¤££££§¥ª¯±°´¸¹±­© ”’”ž£Ÿ™œœ›?|kaepxolrpjjjhhhdbeghjmy†”œ?™˜”??|s`ZZfhhklieffdcceeelw~†’?—“—–””••””•••™...)
-file-
-mark-
-save-


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Distill Time: 00 Hour(s) : 00 Minute(s) : 03.219 Second(s)
 End of Job 
-
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Cannot create PDF from one chapter in my book

2011-07-08 Thread Brian Chan
Hi all:

xp, Frame 9

Cannot create a PDF (ps -> distill) from a chapter in my book. All other 
chapters are OK except one. Below are the error messages. What do they mean? 
How do I fix this problem. Thanks.



%%[Page: 8]%%
%%[ Error: ioerror; OffendingCommand: readstring ]%%

Stack:

(???|kaepxolrpjjjhhhdbeghjmy?|s`ZZfhhklieffdcceeelw~?...)
-file-
-mark-
-save-


%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
Distill Time: 00 Hour(s) : 00 Minute(s) : 03.219 Second(s)
 End of Job 
-
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Re: Structured Frame Reference Guides

2011-05-11 Thread Brian Chan
On the scriptorium web page, there is a tutorial about Building EDDs.
 
http://wiki.scriptorium.com/tiki-index.php
 
FM201 Structured FrameMaker/Introduction to Authoring
FM202 Structured FrameMaker/Building EDDs
FM203 Structured FrameMaker/Structured Applications

--- On Mon, 5/9/11, Bjokne, Tim (Contractor) tim.bjokne.contrac...@usap.gov 
wrote:


From: Bjokne, Tim (Contractor) tim.bjokne.contrac...@usap.gov
Subject: Structured Frame Reference Guides
To: Framers@lists.frameusers.com
Date: Monday, May 9, 2011, 8:33 AM



I can't find any third party Frame 8 reference guides that talk about 
structured Framemaker. I see plenty of versions 7 and 9, but no 8.

Am I one of the few people using that version of Frame? Is there a book 
somewhere that I can purchase?

Specifically, I am setting up an EDD file and I can't decipher via the Adobe 
help files how to create an element that does not insert a paragraph break. 
Paragraph formats all have paragraph breaks after them, and I don't see a way 
to turn that off from within the EDD.

Any help with either question would be much appreciated.

Tim

_ 
Tim Bjokne  Raytheon Technical Services Company 
Senior Technical Editor/Writer  Polar Services 
Tech Comm Group 7400 S Tucson Way 
Direct: 720.568.2036    Centennial, CO 80112 
Toll-Free: 800.866.8606 x32036  Main Line: 303.790.8606 
Fax: 303.792.9006   USAP Web Portal: www.usap.gov  
    Tell me, and I'll forget. Show me, and I may not remember. 
    Involve me, and I'll understand. -Native American Proverb 
_ 
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Structured Frame Reference Guides

2011-05-11 Thread Brian Chan
On the scriptorium web page, there is a tutorial about Building EDDs.
?
http://wiki.scriptorium.com/tiki-index.php
?
FM201 Structured FrameMaker/Introduction to Authoring
FM202 Structured FrameMaker/Building EDDs
FM203 Structured FrameMaker/Structured Applications

--- On Mon, 5/9/11, Bjokne, Tim (Contractor)  wrote:


From: Bjokne, Tim (Contractor) 
Subject: Structured Frame Reference Guides
To: Framers at lists.frameusers.com
Date: Monday, May 9, 2011, 8:33 AM



I can't find any third party Frame 8 reference guides that talk about 
structured Framemaker. I see plenty of versions 7 and 9, but no 8.

Am I one of the few people using that version of Frame? Is there a book 
somewhere that I can purchase?

Specifically, I am setting up an EDD file and I can't decipher via the Adobe 
help files how to create an element that does not insert a paragraph break. 
Paragraph formats all have paragraph breaks after them, and I don't see a way 
to "turn that off" from within the EDD.

Any help with either question would be much appreciated.

Tim

_ 
Tim Bjokne? Raytheon Technical Services Company 
Senior Technical Editor/Writer? Polar Services 
Tech Comm Group 7400 S Tucson Way 
Direct: 720.568.2036??? Centennial, CO 80112 
Toll-Free: 800.866.8606 x32036? Main Line: 303.790.8606 
Fax: 303.792.9006?? USAP Web Portal: www.usap.gov? 
??? Tell me, and I'll forget. Show me, and I may not remember. 
??? Involve me, and I'll understand. -Native American Proverb 
_ 
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Page number not showing correctly in TOC

2011-04-14 Thread Brian Chan
Unstructured Frame on XP.
 
I have a Revision History chapter. The page numbers for that chapter are iii 
and iv (no prefix). But when I look at the TOC, it shows 1-iii. I then look at 
the Chapter tab for Numbering Properties for that chapter. It does have 1 in 
the Chapter # field. But that field is not checked. What is checked is the 
Read from File field. My question is: I only want iii in the TOC for the 
Revision History chapter. What do I have to do to get rid of the 1- prefix in 
the TOC?
 
 
Thanks,
Brian___


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Page number not showing correctly in TOC

2011-04-14 Thread Brian Chan
Unstructured Frame on XP.
?
I have a Revision History chapter. The page numbers for that chapter are iii 
and iv (no prefix). But when I look at the TOC, it shows 1-iii. I then look at 
the Chapter tab for Numbering Properties for that chapter. It does have 1 in 
the Chapter # field. But that field is not checked. What is checked is the 
"Read from File" field. My question is: I only want iii in the TOC for the 
Revision History chapter. What do I have to do to get rid of the 1- prefix in 
the TOC?
?
?
Thanks,
Brian
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How to get rid of $elemtext in TOC

2011-04-01 Thread Brian Chan
Frame 9, unstructured Frame files.
 
When I generate the TOC, I got some extra text, which is $elemtext.
 
The TOC should read something like this:
 
CHAPTER 1: Introduction 1-1
.
.
.
CHAPETR 2: System Overview 2-1
.
.
.
 
Instead, I got
 
$elemtextCHAPTER 1: Introduction 1-1
.
.
.
$elemtextCHAPTER 2: System Overview 2-1
.
.
.
What is $elemtext? Why am I getting this in the TOC? How do I fix this 
problem? 
 
Thanks,
Brian___


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How to get rid of <$elemtext in TOC

2011-03-31 Thread Brian Chan
Frame 9, unstructured Frame files.
?
When I generate the TOC, I got some extra text, which is <$elemtext.
?
The TOC should read something like this:
?
CHAPTER 1: Introduction 1-1
. 
. 
. 
CHAPETR 2: System Overview 2-1
. 
. 
. 
?
Instead, I got
?
<$elemtextCHAPTER 1: Introduction 1-1
. 
. 
. 
<$elemtextCHAPTER 2: System Overview 2-1
. 
. 
. 
What is <$elemtext? Why am I getting this in the TOC? How do I fix this 
problem? 
?
Thanks,
Brian
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A cross reference question

2011-02-18 Thread Brian Chan
d: QC result is excluded by user
 
The above is a cross reference. When I look at the Character Designer, the text 
is Regular for Weight. Is there a way to just bold the d: (shown below)?
 
d: QC result is excluded by user___


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A cross reference question

2011-02-18 Thread Brian Chan
d: QC result is excluded by user
?
The above is a cross reference. When I look at the Character Designer, the text 
is Regular for Weight. Is there a way to just bold the "d:" (shown below)?
?
d: QC result is excluded by user
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Show/Hide, Condition indicators inconsistent

2011-02-11 Thread Brian Chan
When I generate the book file, I get the following messages:
 
C:\AB450\AB450_UGTOC.fm
 
Show/Hide setting for ChapterNumber is inconsistent.
Condition indicator for Comment is inconsistent.
 
How do I fix the TOC so I won't see these error messages again? 
 
Thanks,
Brian___


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Show/Hide, Condition indicators inconsistent

2011-02-11 Thread Brian Chan
When I generate the book file, I get the following messages:
?
C:\AB450\AB450_UGTOC.fm
?
Show/Hide setting for ChapterNumber is inconsistent.
Condition indicator for Comment is inconsistent.
?
How do I fix the TOC so I won't see these error messages again? 
?
Thanks,
Brian
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Re: Can a single footnote be used by more than one reference?

2011-02-02 Thread Brian Chan
Thank you, everyone, for your suggestions. 

--- On Tue, 2/1/11, Brian Chan cha...@yahoo.com wrote:


From: Brian Chan cha...@yahoo.com
Subject: Can a single footnote be used by more than one reference?
To: framers@lists.frameusers.com
Date: Tuesday, February 1, 2011, 12:30 PM







I have a document, in which I have the same reference to a footnote in three 
different places. Can this be done? How?
 
Using structured Frame 9 on XP.
 
Thanks,
Brian 
___


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Can a single footnote be used by more than one reference?

2011-02-02 Thread Brian Chan
Thank you, everyone, for your suggestions. 

--- On Tue, 2/1/11, Brian Chan  wrote:


From: Brian Chan <cha...@yahoo.com>
Subject: Can a single footnote be used by more than one reference?
To: framers at lists.frameusers.com
Date: Tuesday, February 1, 2011, 12:30 PM







I have a document, in which I have the same reference to a footnote in three 
different places. Can this be done? How?
?
Using structured Frame 9 on XP.
?
Thanks,
Brian?


Can a single footnote be used by more than one reference?

2011-02-01 Thread Brian Chan
I have a document, in which I have the same reference to a footnote in three 
different places. Can this be done? How?
 
Using structured Frame 9 on XP.
 
Thanks,
Brian 
___


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Can a single footnote be used by more than one reference?

2011-02-01 Thread Brian Chan
I have a document, in which I have the same reference to a footnote in three 
different places. Can this be done? How?
?
Using structured Frame 9 on XP.
?
Thanks,
Brian?