Re: [Framers] Flare
I guess it depends on what you describe as structured authoring. Based on my understanding of structured authoring per the DITA style guide, structured authoring is "a standardized, methodological approach to content creation incorporating systematic labelling, modular, topic-based architecture, constrained writing environments, and the separation of content and form". I do not consider myself an expert in this area, but based on that description, I believe Flare falls into that category. Mark -Original Message- From: Framers On Behalf Of Robert Lauriston Sent: Tuesday, June 26, 2018 1:02 PM To: An email list for people using Adobe FrameMaker software. Subject: Re: [Framers] Flare Flare isn't structured. The topic source is XHTML. On Tue, Jun 26, 2018 at 9:58 AM, Eichelberger, Mark (King of Prussia) wrote: > As others have mentioned, it depends on your experience. We were using > unstructured Frame, so going from that to structured, topic-based authoring > was a bit of a jump, let alone learning a new application too. I am sure if > you were already working with structured authoring, CSS, etc., you could > adapt to Flare quickly. > > Mark > > -Original Message- > From: Shmuel Wolfson > Sent: Tuesday, June 26, 2018 12:19 PM > To: Eichelberger, Mark (King of Prussia) > ; Framers - frameusers.com > > Subject: Re: [Framers] Flare > > Does it have a steeper learning curve than Frame? > > > On 26-Jun-18 6:51 PM, Eichelberger, Mark (King of Prussia) wrote: >> Rick, >> I still consider myself a bit of a novice in Flare since, in my opinion, it >> has a steep learning curve. But Madcap offers plenty of videos and free >> webinars on the basics of the software and my associates have shared many >> helpful tips and suggestions, so we all have gotten through the migration >> relatively painless. We have had some issues with Madcap support, >> specifically when we ran into connectivity issues using its source control >> option to integrate with Microsoft Team Foundation Server. They seemed to >> be very hesitant to get involved thinking it was an MS issue and not a Flare >> issue. We were left to handle most of these source control issues with our >> companies' TFS administrators and developers. But that has been the only >> blip in what has otherwise been very good support. Their reps gets back to >> us with reported issues within a few hours (our support plan provides 24 >> hour email support as opposed to phone support) and they are usually very >> responsive and helpf ul in is sue resolution. Overall, I am very pleased with the application. >> >> Mark >> >> -Original Message- >> From: Framers >> >> On Behalf Of Rick Quatro >> Sent: Tuesday, June 26, 2018 11:25 AM >> To: 'An email list for people using Adobe FrameMaker software.' >> >> Subject: Re: [Framers] Final note about Adobe Licensing >> >> Mark, >> >> Now that you are a couple of years into it, it would be good to hear what >> your satisfaction is with Flare versus FrameMaker. Thanks. >> >> Rick >> >> Rick Quatro >> Carmen Publishing Inc. >> r...@frameexpert.com >> 585-729-6746 NEW! >> >> >> >> -Original Message- >> From: Framers >> On Behalf >> Of Eichelberger, Mark (King of Prussia) >> Sent: Tuesday, June 26, 2018 10:55 AM >> To: An email list for people using Adobe FrameMaker software. >> >> Subject: Re: [Framers] Final note about Adobe Licensing >> >> All of these posts regarding Adobe's poor support/abandonment of FM are one >> of the reasons why my company decided to focus on another tool and migrate >> away from FM. All of the technical publications staff (including me) are >> now using Madcap Flare and we have just completed a 2 year migration of all >> FM documents into Flare. It was a bit sad to say goodbye to FM, but the >> handwriting was on the wall. ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Flare
As others have mentioned, it depends on your experience. We were using unstructured Frame, so going from that to structured, topic-based authoring was a bit of a jump, let alone learning a new application too. I am sure if you were already working with structured authoring, CSS, etc., you could adapt to Flare quickly. Mark -Original Message- From: Shmuel Wolfson Sent: Tuesday, June 26, 2018 12:19 PM To: Eichelberger, Mark (King of Prussia) ; Framers - frameusers.com Subject: Re: [Framers] Flare Does it have a steeper learning curve than Frame? On 26-Jun-18 6:51 PM, Eichelberger, Mark (King of Prussia) wrote: > Rick, > I still consider myself a bit of a novice in Flare since, in my opinion, it > has a steep learning curve. But Madcap offers plenty of videos and free > webinars on the basics of the software and my associates have shared many > helpful tips and suggestions, so we all have gotten through the migration > relatively painless. We have had some issues with Madcap support, > specifically when we ran into connectivity issues using its source control > option to integrate with Microsoft Team Foundation Server. They seemed to be > very hesitant to get involved thinking it was an MS issue and not a Flare > issue. We were left to handle most of these source control issues with our > companies' TFS administrators and developers. But that has been the only > blip in what has otherwise been very good support. Their reps gets back to > us with reported issues within a few hours (our support plan provides 24 > hour email support as opposed to phone support) and they are usually very > responsive and helpful in issue resolution. Overall, I am very pleased with > the application. > > Mark > > -Original Message- > From: Framers > On > Behalf Of Rick Quatro > Sent: Tuesday, June 26, 2018 11:25 AM > To: 'An email list for people using Adobe FrameMaker software.' > > Subject: Re: [Framers] Final note about Adobe Licensing > > Mark, > > Now that you are a couple of years into it, it would be good to hear what > your satisfaction is with Flare versus FrameMaker. Thanks. > > Rick > > Rick Quatro > Carmen Publishing Inc. > r...@frameexpert.com > 585-729-6746 NEW! > > > > -Original Message- > From: Framers > On Behalf > Of Eichelberger, Mark (King of Prussia) > Sent: Tuesday, June 26, 2018 10:55 AM > To: An email list for people using Adobe FrameMaker software. > > Subject: Re: [Framers] Final note about Adobe Licensing > > All of these posts regarding Adobe's poor support/abandonment of FM are one > of the reasons why my company decided to focus on another tool and migrate > away from FM. All of the technical publications staff (including me) are now > using Madcap Flare and we have just completed a 2 year migration of all FM > documents into Flare. It was a bit sad to say goodbye to FM, but the > handwriting was on the wall. > > > Mark Eichelberger > Senior Technical Writer > Credit Union Solutions > Fiserv > Office: 1-610-233-4534 > www.fiserv.com > FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 > Facebook: Like Fiserv • Twitter: Follow @Fiserv • LinkedIn: > Connect Fiserv • Careers: Join Fiserv > > > > > > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com Visit the list's > homepage at http://www.frameusers.com Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com Visit the list's > homepage at http://www.frameusers.com Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com Visit the list's > homepage at http://www.frameusers.com Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at > http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com
Re: [Framers] Final note about Adobe Licensing
Rick, I still consider myself a bit of a novice in Flare since, in my opinion, it has a steep learning curve. But Madcap offers plenty of videos and free webinars on the basics of the software and my associates have shared many helpful tips and suggestions, so we all have gotten through the migration relatively painless. We have had some issues with Madcap support, specifically when we ran into connectivity issues using its source control option to integrate with Microsoft Team Foundation Server. They seemed to be very hesitant to get involved thinking it was an MS issue and not a Flare issue. We were left to handle most of these source control issues with our companies' TFS administrators and developers. But that has been the only blip in what has otherwise been very good support. Their reps gets back to us with reported issues within a few hours (our support plan provides 24 hour email support as opposed to phone support) and they are usually very responsive and helpful in issue resolution. Overall, I am very pleased with the application. Mark -Original Message- From: Framers On Behalf Of Rick Quatro Sent: Tuesday, June 26, 2018 11:25 AM To: 'An email list for people using Adobe FrameMaker software.' Subject: Re: [Framers] Final note about Adobe Licensing Mark, Now that you are a couple of years into it, it would be good to hear what your satisfaction is with Flare versus FrameMaker. Thanks. Rick Rick Quatro Carmen Publishing Inc. r...@frameexpert.com 585-729-6746 NEW! -Original Message- From: Framers On Behalf Of Eichelberger, Mark (King of Prussia) Sent: Tuesday, June 26, 2018 10:55 AM To: An email list for people using Adobe FrameMaker software. Subject: Re: [Framers] Final note about Adobe Licensing All of these posts regarding Adobe's poor support/abandonment of FM are one of the reasons why my company decided to focus on another tool and migrate away from FM. All of the technical publications staff (including me) are now using Madcap Flare and we have just completed a 2 year migration of all FM documents into Flare. It was a bit sad to say goodbye to FM, but the handwriting was on the wall. Mark Eichelberger Senior Technical Writer Credit Union Solutions Fiserv Office: 1-610-233-4534 www.fiserv.com FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 Facebook: Like Fiserv • Twitter: Follow @Fiserv • LinkedIn: Connect Fiserv • Careers: Join Fiserv ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Final note about Adobe Licensing
Jack, I just have not gotten around to unsubscribing to this list. I probably will one day, but I have not yet decided to cut the cord completely. -Original Message- From: Framers On Behalf Of Jack DeLand Sent: Tuesday, June 26, 2018 11:26 AM To: 'An email list for people using Adobe FrameMaker software.' Subject: Re: [Framers] Final note about Adobe Licensing And now I wonder how many closet Flare users are on this list. Jack DeLand • Principal Adam Charles Consulting, LLC 734 972 3026 https://www.linkedin.com/in/jackdeland/ http://www.adamcharlesconsulting.com/ -Original Message- From: Framers On Behalf Of Rick Quatro Sent: Tuesday, June 26, 2018 11:25 AM To: 'An email list for people using Adobe FrameMaker software.' Subject: Re: [Framers] Final note about Adobe Licensing Mark, Now that you are a couple of years into it, it would be good to hear what your satisfaction is with Flare versus FrameMaker. Thanks. Rick Rick Quatro Carmen Publishing Inc. r...@frameexpert.com 585-729-6746 NEW! -Original Message- From: Framers On Behalf Of Eichelberger, Mark (King of Prussia) Sent: Tuesday, June 26, 2018 10:55 AM To: An email list for people using Adobe FrameMaker software. Subject: Re: [Framers] Final note about Adobe Licensing All of these posts regarding Adobe's poor support/abandonment of FM are one of the reasons why my company decided to focus on another tool and migrate away from FM. All of the technical publications staff (including me) are now using Madcap Flare and we have just completed a 2 year migration of all FM documents into Flare. It was a bit sad to say goodbye to FM, but the handwriting was on the wall. Mark Eichelberger Senior Technical Writer Credit Union Solutions Fiserv Office: 1-610-233-4534 www.fiserv.com FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 Facebook: Like Fiserv • Twitter: Follow @Fiserv • LinkedIn: Connect Fiserv • Careers: Join Fiserv ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] Final note about Adobe Licensing
All of these posts regarding Adobe's poor support/abandonment of FM are one of the reasons why my company decided to focus on another tool and migrate away from FM. All of the technical publications staff (including me) are now using Madcap Flare and we have just completed a 2 year migration of all FM documents into Flare. It was a bit sad to say goodbye to FM, but the handwriting was on the wall. Mark Eichelberger Senior Technical Writer Credit Union Solutions Fiserv Office: 1-610-233-4534 www.fiserv.com FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016 Facebook: Like Fiserv • Twitter: Follow @Fiserv • LinkedIn: Connect Fiserv • Careers: Join Fiserv ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] FM 2017 Feature Request: Restore color and scaling to menu icons
I voted too. I will admit that my 60 year old eyes get tired of this interface. -Original Message- From: Framers [mailto:framers-bounces+mark.eichelberger=fiserv@lists.frameusers.com] On Behalf Of Tammy Van Boening Sent: Thursday, March 09, 2017 3:46 PM To: 'An email list for people using Adobe FrameMaker software.' Subject: Re: [Framers] FM 2017 Feature Request: Restore color and scaling to menu icons I will DEFINITELY vote for both, so that link Dave would be awesome. My aging eyes simply cannot handle this interface for any respectable length of time. Tammy Van Boening Owner/Principal Spectrum Writing, LLC www.spectrumwritingllc.com TammyVB *AT* spectrumwritingllc *DOT* com -Original Message- From: Framers [mailto:framers-bounces+tammyvb=spectrumwritingllc@lists.frameusers.com] On Behalf Of Lin Sims Sent: Thursday, March 09, 2017 1:33 PM To: An email list for people using Adobe FrameMaker software. Subject: Re: [Framers] FM 2017 Feature Request: Restore color and scaling to menu icons Send me the link, Dave, I'll vote for yours, too! On Thu, Mar 9, 2017 at 3:16 PM, Stamm, David wrote: > 2017-03-09-04T20:15Z > > I, too, voted in favor of your request. I also pointed out that your > request is analogous to my request to enlarge the typeface in the > dialog box for index entries. Good luck. > > Dave Stamm > Information Engineer > > -Original Message- > From: Framers [mailto:framers-bounces+david.stamm=gd-ms.com@lists. > frameusers.com] On Behalf Of Lin Sims > Sent: 2017-03-09-Thursday 13:14 > To: Frame Users > Subject: [Framers] FM 2017 Feature Request: Restore color and scaling > to menu icons > > I recently purchased FM 2017 for myself at home, and was most > displeased to see that the menu icons had been returned to the > "corporate standard" of tiny and faded, so that they are difficult to > distinguish. This is causing me some eye strain, and I'm not at all > happy about it. > > I've put in an official feature request with Adobe, and I'm hoping at > least some of you agree with me and would be willing to vote for the > request. > > I am told that the complaints of the pre-release participants on this > subject were "dismissed and belittled"; perhaps if more users let > Adobe know that this is a real issue they'll listen this time. > Frankly, I don't understand why they didn't listen to the testers who > complained. It seems like poor customer service to me. > > Here's a link to the request if you want to vote on it. > > https://tracker.adobe.com/#/view/FRMAKER-2449 > > -- > Lin Sims > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com Visit the list's > homepage at http://www.frameusers.com Archives located at > http://www.mail-archive.com/framers%40lists.frameusers.com/ > Subscribe and unsubscribe at http://lists.frameusers.com/ > listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > ___ > > This message is from the Framers mailing list > > Send messages to framers@lists.frameusers.com Visit the list's > homepage at http://www.frameusers.com Archives located at > http://www.mail-archive.com/ framers%40lists.frameusers.com/ Subscribe > and unsubscribe at http://lists.frameusers.com/ > listinfo.cgi/framers-frameusers.com > Send administrative questions to listad...@frameusers.com > -- Lin Sims ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Webworks ePublisher price
Pricing varies based on the amount of user licenses you wish to purchase and the yearly subscription options. Our cost is $795 per one user license and a yearly subscription that provides 4 quarterly software releases and unlimited support. I am not sure if there will be a price increase for 2013, as I have not yet received the invoice. Hope that helps. Mark Eichelberger Senior Technical Writer Credit Union Solutions Fiserv Office: 610-233-4000 x4534 Fax: 610-233-4015 www.creditunions.fiserv.com -Original Message- From: framers-bounces at lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Carol J. Elkins Sent: Tuesday, November 13, 2012 3:53 PM To: framers at omsys.com; framers at lists.frameusers.com Subject: Webworks ePublisher price Sigh. I thought I'd have a look at ePublisher to see how it compares price-wise to RoboHelp. Maybe I'm missing something on their Web site, but it appears that the only way to find out the price is to give them my contact information first via a form. I object to that practice on principal. Does anyone know the current cost for ePublisher and what the cost of the new version that works with Frame 11 might be? Carol ___ You are currently subscribed to framers as Mark.Eichelberger at fiserv.com. Send list messages to framers at lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscribe at lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/mark.eichelberger%40fiserv.com Send administrative questions to listadmin at frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
RE: Webworks ePublisher price
Pricing varies based on the amount of user licenses you wish to purchase and the yearly subscription options. Our cost is $795 per one user license and a yearly subscription that provides 4 quarterly software releases and unlimited support. I am not sure if there will be a price increase for 2013, as I have not yet received the invoice. Hope that helps. Mark Eichelberger Senior Technical Writer Credit Union Solutions Fiserv Office: 610-233-4000 x4534 Fax: 610-233-4015 www.creditunions.fiserv.com -Original Message- From: framers-boun...@lists.frameusers.com [mailto:framers-boun...@lists.frameusers.com] On Behalf Of Carol J. Elkins Sent: Tuesday, November 13, 2012 3:53 PM To: fram...@omsys.com; framers@lists.frameusers.com Subject: Webworks ePublisher price Sigh. I thought I'd have a look at ePublisher to see how it compares price-wise to RoboHelp. Maybe I'm missing something on their Web site, but it appears that the only way to find out the price is to give them my contact information first via a form. I object to that practice on principal. Does anyone know the current cost for ePublisher and what the cost of the new version that works with Frame 11 might be? Carol ___ You are currently subscribed to framers as mark.eichelber...@fiserv.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/mark.eichelberger%40fiserv.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to framers as arch...@mail-archive.com. Send list messages to framers@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
