As others have mentioned, it depends on your experience.  We were using 
unstructured Frame, so going from that to structured, topic-based authoring was 
a bit of a jump, let alone learning a new application too.  I am sure if you 
were already working with structured authoring, CSS, etc., you could adapt to 
Flare quickly.  

Mark

-----Original Message-----
From: Shmuel Wolfson <shmue...@gmail.com> 
Sent: Tuesday, June 26, 2018 12:19 PM
To: Eichelberger, Mark (King of Prussia) <mark.eichelber...@fiserv.com>; 
Framers - frameusers.com <framers@lists.frameusers.com>
Subject: Re: [Framers] Flare

Does it have a steeper learning curve than Frame?


On 26-Jun-18 6:51 PM, Eichelberger, Mark (King of Prussia) wrote:
> Rick,
> I still consider myself a bit of a novice in Flare since, in my opinion, it 
> has a steep learning curve.  But Madcap offers plenty of videos and free 
> webinars on the basics of the software and my associates have shared many 
> helpful tips and suggestions, so we all have gotten through the migration 
> relatively painless.  We have had some issues with Madcap support, 
> specifically when we ran into connectivity issues using its source control 
> option to integrate with Microsoft Team Foundation Server.  They seemed to be 
> very hesitant to get involved thinking it was an MS issue and not a Flare 
> issue.  We were left to handle most of these source control issues with our 
> companies' TFS administrators and developers.   But that has been the only 
> blip in what has otherwise been very good support.  Their reps gets back to 
> us with reported issues within a few  hours (our support plan provides 24 
> hour email support as opposed to phone support)  and they are usually very 
> responsive and helpful in issue resolution.  Overall, I am very pleased with 
> the application.
>
> Mark
>
> -----Original Message-----
> From: Framers 
> <framers-bounces+mark.eichelberger=fiserv....@lists.frameusers.com> On 
> Behalf Of Rick Quatro
> Sent: Tuesday, June 26, 2018 11:25 AM
> To: 'An email list for people using Adobe FrameMaker software.' 
> <framers@lists.frameusers.com>
> Subject: Re: [Framers] Final note about Adobe Licensing
>
> Mark,
>
> Now that you are a couple of years into it, it would be good to hear what 
> your satisfaction is with Flare versus FrameMaker. Thanks.
>
> Rick
>
> Rick Quatro
> Carmen Publishing Inc.
> r...@frameexpert.com
> 585-729-6746 NEW!
>
>
>
> -----Original Message-----
> From: Framers 
> <framers-bounces+rick=rickquatro....@lists.frameusers.com> On Behalf 
> Of Eichelberger, Mark (King of Prussia)
> Sent: Tuesday, June 26, 2018 10:55 AM
> To: An email list for people using Adobe FrameMaker software. 
> <framers@lists.frameusers.com>
> Subject: Re: [Framers] Final note about Adobe Licensing
>
> All of these posts regarding Adobe's poor support/abandonment of FM are one 
> of the reasons why my company decided to focus on another tool and migrate 
> away from FM.  All of the technical publications staff (including me) are now 
> using Madcap Flare and we have just completed a 2 year migration of all FM 
> documents into Flare.   It was a bit sad to say goodbye to FM, but the 
> handwriting was on the wall.
>
>
> Mark Eichelberger
> Senior Technical Writer
> Credit Union Solutions
> Fiserv
> Office: 1-610-233-4534
> www.fiserv.com
> FORTUNE World's Most Admired Companies® 2014 | 2015 | 2016
> Facebook: Like Fiserv  •  Twitter: Follow @Fiserv  •  LinkedIn: 
> Connect Fiserv  •  Careers: Join Fiserv
>
>
>
>
>
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