Frame 9 Crashing - Can't Create PDFs

2014-10-22 Thread Jeff Troeber
Hello Alison,

As an alternative to reinstalling everything, try downloading and using
PDF995.  It has a free version.

Once it is installed:

1. Open Print Book.

2. PDF995 as your printer.

3. Select Print to a File.

4. Select Single file for Save Book As.

5.  Check the Generate Acrobat Data to get your bookmarks.

PDF generates a .ps file first, and then distills it.  You can also
manually run Distiller on the .ps file.

Good luck.

Jeff
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RE: Technical Communications Suite 4 and Windows 8

2014-09-12 Thread Jeff Troeber
Hi all,

Thank you for your responses on TCS 4 and Windows 8 support.

I had checked the Adobe compatibility page (
http://www.adobe.com/support/OScompatibility.html), but it did not say if
Captivate was supported, or list the versions of the products that were
supported.  Thus my question.

Thanks again and have a great weekend.

Jeff T.
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Technical Communications Suite 4 and Windows 8

2014-09-10 Thread Jeff Troeber
Hi all,

Does anyone know if all the applications in Technical Communications Suite
4 run on Windows 8?

Thank you.

Jeff T.
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Re: framers Digest, Vol 106, Issue 7

2014-08-07 Thread Jeff Troeber
Hello Theresa,

Open the two book files in FrameMaker, and use File  Utilities  Compare
Books.

Best regards, and good luck.

Jeff


On Thu, Aug 7, 2014 at 10:00 AM, framers-requ...@lists.frameusers.com
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 Today's Topics:

1. Re: web-safe fonts  characters 2014 (Joe Malin)
2. Fwd: Use a Ninja to Analyze Web Fonts (Grant Hogarth)
3. RE: More about characters (David Artman)
4. RE: More about characters (Ann Zdunczyk)
5. Is there a way to compare two books? (Theresa de Valence)


 --

 Message: 1
 Date: Wed, 6 Aug 2014 17:24:51 +
 From: Joe Malin joe.ma...@magnet.com
 To: Mike Wickham i...@mikewickham.com,
 framers@lists.frameusers.com  framers@lists.frameusers.com
 Subject: Re: web-safe fonts  characters 2014
 Message-ID: d007b283.bad%joe.ma...@magnet.com
 Content-Type: text/plain; charset=utf-8

 Wait, isn't this an argument *for* using Helvetica? After all, seeing a
 blank page would encourage people to stop using IE.

 Just kidding, although I am proud to say that I haven't used IE in many,
 many years and have no intention of changing that behavior. It's
 unfortunate that a variety of circumstances have led to the use of a truly
 unfortunate piece of software as a key part of the user experience.

 Joe
 ?
 Joe Malin, Technical Writer

 Magnet Systems, Inc.
 435 Tasso Street Suite 100
 Palo Alto, CA  94301-1546
 UNITED STATES OF AMERICA
 joe.ma...@magnet.com
 Google+: joe633ma...@gmail.com
 Tel: (650)868-8038





 On 8/5/14, 11:58 AM, Mike Wickham i...@mikewickham.com wrote:

 I can tell you one font that is NOT Web-safe: Helvetica. I recommend
 that you keep it out of your Web documents. There is a Windows bug that
 causes IE to display Web pages as blank when Helvetica is installed on
 the computer and listed as the first font in a page's CSS. When I was
 unfortunate enough to have problems displaying Web pages, it took me
 quite a while to find the solution online. If you search Google for
 Helvetica blank pages IE, you'll see all kinds of information on it.
 
 Mike Wickham
 
 
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 Message: 2
 Date: Wed, 6 Aug 2014 12:44:27 -0600 (MDT)
 From: Grant Hogarth gr...@hedgewizard.net
 To: ghoga...@brocade.com,   Framers@lists.frameusers.com
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 Date: Wed, 06 Aug 2014 12:03:23 -0700
 From: David Artman da...@davidartman.com
 To: Theresa de Valence t...@bstw.com,
 framers@lists.frameusers.com framers@lists.frameusers.com
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 Message: 4
 Date: Wed, 6 Aug 2014 16:01:46 -0400
 From: Ann Zdunczyk 

Erratic breadcrumbs in RoboHelp 10

2014-07-03 Thread Jeff Troeber
Hi,

For some reason, not all chapters are showing breadcrumbs when a help
system is generated in RoboHelp from a FrameMaker book.

The result was the same when generated with WebHelp, WebHelp Pro, and
FlashHelp.

No master pages are applied in RoboHelp.  When I attempted to apply a
master page with breadcrumbs, the chapters that had breadcrumbs now had two
sets of breadcrumbs, and the other chapters still did not have breadcrumbs.

The project is linked to a FrameMaker book, but the same results, in the
same chapters, occurs when the book is imported to a RoboHelp project.

The FrameMaker chapter files are using the same formats.

The hierarchy of the help is Part 1/2/3..., and the chapters next.  The
parts all show breadcrumbs.  All chapters are under a Part.  Some chapters
have the breadcrumbs, some do not.

I checked file name length to see if that was an issue, from the previous
cross-reference bug in RoboHelp, but shortening the FrameMaker file name in
did not solve the problem.

I am running TCS4, and FrameMaker 11 and RoboHelp 10 are up to date.

Thank you.

Jeff T.
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