Frame 7 and PDF: SaveAs PDF Problem

2009-02-06 Thread O'Laoghaire Micheal
 See Adobe FrameMaker 7.0p578 update for Windows at
http://www.adobe.com/support/downloads/detail.jsp?ftpID=2111

..
With FrameMaker 7.0p576 and Adobe Acrobat 6.0, the Save As PDF command
will give an error "FrameMaker could not find Acrobat Distiller printer
instance, which must be installed to execute save as PDF command." 
Note: FrameMaker7.0p578 may have problems if both Distiller 5.0 and
Distiller 6.0 are installed on the same machine. Adobe recommends that
users uninstall Distiller 5.0 before installing Distiller 6.0. In
addition, the placed PDF functionality of FrameMaker 7.0 will support
only PDF 1.4 (Acrobat 5.0) files, not PDF 1.5 (Acrobat 6.0) files


HTH

Micheal O'Laoghaire
Comverse, Inc.
Wakefield, MA
Tel: (781) 213-2099

-Original Message-
From: framers-boun...@lists.frameusers.com
[mailto:framers-bounces at lists.frameusers.com] On Behalf Of Susan
Curtzwiler
Sent: Thursday, February 05, 2009 12:24 AM
To: framers at lists.frameusers.com
Subject: Frame 7 and PDF

Hi all,
  I've seen numerous emails concerning FMKR 8 and 9.  Please don't
laugh, the company provided FMKR 7.

I am having trouble with creating a simple PDF file.  I have uninstalled
FMKR 7 and Acrobat Distiller instance 5.0 and reinstalled both files
today (Wednesday, 2/4/09. ) Rebooted from the restart.   This did not
fix the problem. 

I used the Save As and selected PDF, got the normal setup windows,
clicked on Set. 
Then, I get a message saying that 
"FrameMaker could not find Acrobat Distiller printer instance, which
must be installed to execute Save as PDF command."

I have had IT look this over, and it appears that FMKR 7 and Acrobat
Distiller instance 5.0 are correctly installed. 

Any help will be much appreciated. 

Compaq6910p 3G RAM

Thanks,
Sue 
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Frame 7 and PDF

2009-02-05 Thread Susan Curtzwiler
Hi all,
  I've seen numerous emails concerning FMKR 8 and 9.  Please don't laugh, the 
company provided FMKR 7.
 
I am having trouble with creating a simple PDF file.  I have uninstalled FMKR 7 
and Acrobat Distiller instance 5.0 and reinstalled both files today (Wednesday, 
2/4/09. ) Rebooted from the restart.   This did not fix the problem. 
 
I used the Save As and selected PDF, got the normal setup windows, clicked on 
Set. 
Then, I get a message saying that 
FrameMaker could not find Acrobat Distiller printer instance, which must be 
installed to execute Save as PDF command.
 
I have had IT look this over, and it appears that FMKR 7 and Acrobat Distiller 
instance 5.0 are correctly installed. 
 
Any help will be much appreciated. 
 
Compaq6910p 3G RAM
 
Thanks,
Sue 
___


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RE: Frame 7 and PDF

2009-02-05 Thread Combs, Richard
Susan Curtzwiler wrote: 
 
 I am having trouble with creating a simple PDF file.  I have
uninstalled
 
 I used the Save As and selected PDF, got the normal setup windows,
clicked
 on Set.
 Then, I get a message saying that
 FrameMaker could not find Acrobat Distiller printer instance, which
must
 be installed to execute Save as PDF command.

IIRC, this is probably caused by not having a printer port named FILE:
(all caps and with colon).

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--






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Frame 7 and PDF

2009-02-05 Thread Combs, Richard
Susan Curtzwiler wrote: 

> I am having trouble with creating a simple PDF file.  I have
uninstalled

> I used the Save As and selected PDF, got the normal setup windows,
clicked
> on Set.
> Then, I get a message saying that
> "FrameMaker could not find Acrobat Distiller printer instance, which
must
> be installed to execute Save as PDF command."

IIRC, this is probably caused by not having a printer port named "FILE:"
(all caps and with colon).

HTH!
Richard


Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--








Frame 7 and PDF

2009-02-04 Thread Susan Curtzwiler
Hi all,
  I've seen numerous emails concerning FMKR 8 and 9.  Please don't laugh, the 
company provided FMKR 7.

I am having trouble with creating a simple PDF file.  I have uninstalled FMKR 7 
and Acrobat Distiller instance 5.0 and reinstalled both files today (Wednesday, 
2/4/09. ) Rebooted from the restart.   This did not fix the problem. 

I used the Save As and selected PDF, got the normal setup windows, clicked on 
Set. 
Then, I get a message saying that 
"FrameMaker could not find Acrobat Distiller printer instance, which must be 
installed to execute Save as PDF command."

I have had IT look this over, and it appears that FMKR 7 and Acrobat Distiller 
instance 5.0 are correctly installed. 

Any help will be much appreciated. 

Compaq6910p 3G RAM

Thanks,
Sue