RE: IXGen alive??

[Frank Stearns]

On Wed, 20 Jun 2012, Harding, Dan wrote:

They have been having major email issues for months. Every time I 
send an email it goes unresponded. Your best bet is to call them by 
phone.


Hi Dan -

Yikes! Every time?? We seem to have gotten at least some messages 
back and forth since the beginning of the year. :)


Let me know right away the next you don't get a reply from us within a 
few hours. We do have a long-time reputation of very fast response to 
emails; do let us know if you experience otherwise.


Thanks,

Frank Stearns Associates | makers of IXgen(tm) for FrameMaker(r)
*** IXGEN 7-10 for FRAMEMAKER 10 IS HERE! ***
fra...@fsatools.com 
TOLL FREE Voice (USA and Canada):  800-567-6421
USA Voice: 360-892-3970  http://www.fsatools.com
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RE: IXGen alive??

[Harding, Dan]

They have been having major email issues for months. Every time I send an email 
it goes unresponded. Your best bet is to call them by phone.

Dan Harding
Technical Editorial Specialist
University of Illinois Tax School
437 Mumford Hall
1301 West Gregory Drive
Urbana, IL 61801
217-333-0935

-Original Message-
From: framers-boun...@lists.frameusers.com 
[mailto:framers-boun...@lists.frameusers.com] On Behalf Of Stuart Rogers
Sent: Friday, June 15, 2012 3:09 PM
To: Framers@lists.frameusers.com
Subject: IXGen alive??

Does anyone know of any problem over at fsatools (makers of IXGen)? 
I've sent two messages, June 6 and June 13, and have had no reply.

Frank, are you on this list?

thanks,

-- 
Stuart Rogers
Technical Communicator
Phoenix Geophysics Limited
3781 Victoria Park Avenue, Unit 3
Toronto, ON, Canada  M1W 3K5
+1 (416) 491-7340 x 325

http://www.phoenix-geophysics.com
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