Re: [Framers] active URLs spanning more than one line
That makes me suspect that you had a bad character encoding which, nevertheless, would render in the FM editing view, but 'fall down' during distillation. If you still have a copy of the 'bad' URL, try to paste it into Notepad++ and see if it goes weird (looking like, for example, "���®"). *shrug* David Original Message Subject: Re: [Framers] active URLs spanning more than one line From: "Carol J. Elkins" <[1]celk...@awrittenword.com> Date: Thu, June 15, 2017 3:07 pm To: [2]framers@lists.frameusers.com Thanks everyone. After literally hundreds of experiments to try to isolate the problem, I finally made it go away without understanding what caused the problem in the first place. That's never my preference. To make it go away, I copied the URL to Notebook and then copy/pasted it into a new Frame file. I applied the Link character tag and hypertext marker and then copied the entire string back into the original Frame file, overwriting the original URL. Problem went away. Carol References 1. mailto:celk...@awrittenword.com 2. mailto:framers@lists.frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
Thanks Oran! Having overwritten the original problem URL, I can't test it now to see if the hyphens were the problem. They are not causing a problem in the "fixed" URL. I hadn't realized that hyphens were on the do-not-use list for page-link URLs. I know that one should not use hypens in a domain name (e.g., thisdomainname.com), but I can't find an authoritative source than condemns hyphens in page-link URLs (e.g., thisdomainname.com/linktoapage.htm). Although debated, I can find plenty of non-authoritative sources that say hyphens are preferred over underscores in page-link URLs. Can you point me to a source that I can use if I pass this recommendation on to my clients? Regardless, I can't do much with URLs that are not of my design, but I will remember your suggestion when troubleshooting this problem if it happens again. Carol At 01:54 PM 6/15/2017, you wrote: I have experienced issues with URL's that have hyphens. I did not include the http://. they began with www. These resolved to garbage in the pdf. URLs without http:// and no hyphen resolved correctly. Frame assumes the http:// in most cases. While your problem is somewhat different, I surmise that the several hyphens in your long string are the issue. The fact that only the https:// is hot further supports this premise. For troubleshooting, I would remove the hyphens to confirm the quality of the resulting link, particularly the hot portion. Of course it will not work, but you will have discovered the problem. In general, I have found that hyphens in URLs are a bad idea. Oran Petersen ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
I have experienced issues with URL's that have hyphens. I did not include the http://. they began with www. These resolved to garbage in the pdf. URLs without http:// and no hyphen resolved correctly. Frame assumes the http:// in most cases. While your problem is somewhat different, I surmise that the several hyphens in your long string are the issue. The fact that only the https:// is hot further supports this premise. For troubleshooting, I would remove the hyphens to confirm the quality of the resulting link, particularly the hot portion. Of course it will not work, but you will have discovered the problem. In general, I have found that hyphens in URLs are a bad idea. Oran Petersen ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
Perhaps a silly question,but is the entire link tagged with a single format? (e.g. "Link"). If it appears to be correctly tagged, I would save as MIF and go look at the link section. You can move the end of the tag to the end of the link text there, which should fix the situation. Grant On June 9, 2017 at 2:31 PM "Carol J. Elkins"wrote: Well, thanks to these suggestions, I'm starting to whittle down the problem but still don't know how to fix it. Disabling Acrobat's "Create links from URLs" feature helped me to identify the actual problem: When I select the link in the PDF and view its properties, the entire link text is there, so Frame's marker text was correctly passed on. But the invisible rectangle around the box that defines the active area for the link is only as wide as the http:// part of the link. On that same page, I've added ginormously long test URLs (from Amazon) that wrap across several lines and they all perform correctly in the resulting PDF. So there is something going on with this URL that is preventing the text after the http:// from being included in the PDF's active link. Here is the URL again: [1]http://advancedbiofuelsusa.info/wp-content/uploads/2011/03/11-030 7-Biodiesel-vs-Renewable_Final-_3_-JJY-formatting-FINAL.pdf Can anyone see anything in this URL that would offend Frame? Monique, yes I'm using a hypertext marker. Carol At 01:36 PM 6/9/2017, Rick Quatro wrote: Carol, I am pretty sure Monique is right. In Acrobat's preferences, General Category, uncheck Create links from URLs. -Rick ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at [2]http://www.frameusers.com Archives located at [3]http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at [4]http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com References 1. http://advancedbiofuelsusa.info/wp-content/uploads/2011/03/11-0307-Biodiesel-vs-Renewable_Final-_3_-JJY-formatting-FINAL.pdf 2. http://www.frameusers.com/ 3. http://www.mail-archive.com/framers%40lists.frameusers.com/ 4. http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
No, the Amazon links are all amazon.com. But just to check, I added a link to a .info URL on the same page with the other test links, and it performed correctly. So the problem must be after the domain name in the URL. Carol At 02:40 PM 6/9/2017, you wrote: Grasping at straws: are the working links also .info? ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
Grasping at straws: are the working links also .info? ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
Well, thanks to these suggestions, I'm starting to whittle down the problem but still don't know how to fix it. Disabling Acrobat's "Create links from URLs" feature helped me to identify the actual problem: When I select the link in the PDF and view its properties, the entire link text is there, so Frame's marker text was correctly passed on. But the invisible rectangle around the box that defines the active area for the link is only as wide as the http:// part of the link. On that same page, I've added ginormously long test URLs (from Amazon) that wrap across several lines and they all perform correctly in the resulting PDF. So there is something going on with this URL that is preventing the text after the http:// from being included in the PDF's active link. Here is the URL again: http://advancedbiofuelsusa.info/wp-content/uploads/2011/03/11-0307-Biodiesel-vs-Renewable_Final-_3_-JJY-formatting-FINAL.pdf Can anyone see anything in this URL that would offend Frame? Monique, yes I'm using a hypertext marker. Carol At 01:36 PM 6/9/2017, Rick Quatro wrote: Carol, I am pretty sure Monique is right. In Acrobat's preferences, General Category, uncheck Create links from URLs. -Rick ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
Does "Adobe PDF" appear in your printers list? Adobe changed the displayed name for the Distiller virtual printer at least four times that I can remember, but it's been "Adobe PDF" for a while, now. -FR From: Framers <framers-bounces+docudoc=hotmail@lists.frameusers.com> on behalf of Monique Semp <monique.s...@earthlink.net> Sent: Friday, June 9, 2017 3:51 PM To: An email list for people using Adobe FrameMaker software. Subject: Re: [Framers] active URLs spanning more than one line > Monique, without tampering with the hypertext marker, if you skinny down the page margins to force a URL to break to a second line and then print that page to .ps and distill, can you create my problem or does your resulting link in the PDF work correctly? ? Do you mean narrow my email message and then print the email message to .ps and distill? (If I try that, the distiller doesn't show up in my available printers list.) ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com FrameUsers.com | The Adobe FrameMaker Online Reference Site<http://www.frameusers.com/> www.frameusers.com Adobe FrameMaker software is a template-based authoring and publishing solution for unstructured, structured, and XML/DITA content. There is a large and loyal ... Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ framers - The Mail Archive<http://www.mail-archive.com/framers%40lists.frameusers.com/> www.mail-archive.com Messages by Thread Re: [Framers] Suddenly not working FM functionality? - also, a shout-out to Tech Support for being so responsive Tammy Van Boening Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Framers Info Page - lists.frameusers.com Mailing Lists<http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com> lists.frameusers.com About the Framers email list. The purpose of this list is to share information about using Adobe Framemaker. We welcome experienced users, newcomers, and people ... Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
So aside from the link char tag, is the text also using the Hypertext marker? If not, I don't think that the FrameMaker publish/print process will create the actual hyperlink, and that what's been working so far is just Acrobats *viewing* feature. So the same PDF could have working links on one person's machine but not on another person's machine, based on the person's Acrobat preferences. ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
Monique, without tampering with the hypertext marker, if you skinny down the page margins to force a URL to break to a second line and then print that page to .ps and distill, can you create my problem or does your resulting link in the PDF work correctly? ? Do you mean narrow my email message and then print the email message to .ps and distill? (If I try that, the distiller doesn't show up in my available printers list.) ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
Carol, I am pretty sure Monique is right. In Acrobat's preferences, General Category, uncheck Create links from URLs. -Rick -Original Message- From: Framers [mailto:framers-bounces+rick=rickquatro@lists.frameusers.com] On Behalf Of Monique Semp Sent: Friday, June 09, 2017 3:05 PM To: framers@lists.frameusers.com Subject: Re: [Framers] active URLs spanning more than one line A remote possibility: The publish process isn't actually creating the hyperlink, but it appears so because Acrobat generally (by default, I believe) creates links from URLs (via the "Preferences > General > Create links form URLs" setting). If this is the case, then I'd guess it's Acrobat's rendering that's at issue, and that ensuring that the production process is actually using the format and creating the links would fix the problem. ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
Hi Penelope and Monique, Thanks for the suggestions. I print to PS and then distill using the Press Quality job option. Frame is set to "Generate Acrobat data." So unless I'm totally misunderstanding the process, when Frame prints to a .ps file, Acrobat itself really has nothing to do with the hyptertext link generation process. Monique, without tampering with the hypertext marker, if you skinny down the page margins to force a URL to break to a second line and then print that page to .ps and distill, can you create my problem or does your resulting link in the PDF work correctly? Carol At 01:14 PM 6/9/2017, Penelope Perkins wrote: Hi Carol, I think Monique is on to something. Your URL works fine for me in FM 12 and Acrobat 11. But I can get it to break in the PDF if I remove the hypertext marker in Frame and then rely on Acrobat's "Create links from URLs" option. So, for some reason, even though the hypertext marker is there in Frame, it isn't getting processed. How are you creating the PDF? If you print to PS and then distill, verify that "Generate Acrobat data" is selected in the Print dialogue. Regards, Penelope ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
Hi Carol, I think Monique is on to something. Your URL works fine for me in FM 12 and Acrobat 11. But I can get it to break in the PDF if I remove the hypertext marker in Frame and then rely on Acrobat's "Create links from URLs" option. So, for some reason, even though the hypertext marker is there in Frame, it isn't getting processed. How are you creating the PDF? If you print to PS and then distill, verify that "Generate Acrobat data" is selected in the Print dialogue. Regards, Penelope -Original Message- From: Framers [mailto:framers-bounces+penelope.perkins=synergex@lists.frameusers.com] On Behalf Of Carol J. Elkins Sent: Friday, June 9, 2017 11:43 AM To: framers@lists.frameusers.com Subject: [Framers] active URLs spanning more than one line Framers, I have several URLs in Frame12 that span more than one line. The hypertext link contains the full URL, and the URL is assigned the Link character tag. message URL http://advancedbiofuelsusa.info/wp-content/uploads/2011/03/11-0307-Biodiesel-vs-Renewable_Final-_3_-JJY-formatting-FINAL.pdf Because the URL is so long, it breaks across the line in Frame. When the PDF is generated, only the text in the first line of the URL is rendered active (there is no line break), and thus the link returns a 404 error. There are no blank spaces in the URL. Is there a way to avoid this other than having to manually edit the link each time I regenerate the PDF? Carol ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com
Re: [Framers] active URLs spanning more than one line
A remote possibility: The publish process isn't actually creating the hyperlink, but it appears so because Acrobat generally (by default, I believe) creates links from URLs (via the "Preferences > General > Create links form URLs" setting). If this is the case, then I'd guess it's Acrobat's rendering that's at issue, and that ensuring that the production process is actually using the format and creating the links would fix the problem. ___ This message is from the Framers mailing list Send messages to framers@lists.frameusers.com Visit the list's homepage at http://www.frameusers.com Archives located at http://www.mail-archive.com/framers%40lists.frameusers.com/ Subscribe and unsubscribe at http://lists.frameusers.com/listinfo.cgi/framers-frameusers.com Send administrative questions to listad...@frameusers.com