installation of FrameMaker 8 not completed - automatic rollback
At 09:51 PM 4/06/2009, Jakob Fix wrote: >Hi, > >I'm trying to install FrameMaker 8 on a development machine running Windows >2003 Server. On this machine we already have FrameMaker 7.0. > >At the very end of the installation procedure (I had C:\Program >Files\Adobe\FrameMaker8 open and saw the files) just before it says that >everything is fine, I get this screen that says that a rollback is being >performed. At the end, the installation wizard finishes with the following >screen: > >"The wizard was interrupted before Adobe FrameMaker 8 could be completely >installed. Your system has not been modified. To complete installation at >another time, please run setup again. Click Finish to exist the wizard." > >I have tried and succeded installing the same copy on a Windows XP Pro >machine without problems. My experience was almost identical to yours, except that I had FM 6 installed. I selected to do the full install. After the Framemaker part finished, a new installer window came up for the PDF maker component. It prewarned me that it would stop if it found something it didn't like. Indeed, it found the PDF maker for Frame 6 and gave me the exact message you report. So, if your experience paralleled mine then you have Framemaker 8 installed but no compatible PDF Maker. I uninstalled Frame 6 altogether, as you can't uninstall the PDF writer separately from the main app in v.6. In my case, the intention was to install Acrobat 8 Pro anyway. Well, it's a long story of woe re Acro Pro 8 - don't ask! - and I have now consigned it to the garbage and ordered NitroPDF. Ultimately, I just went back to the Modify section of Add/Remove Programs and post-installed the PDF maker from the Frame 8 CD. It's working OK (so far!). >Also, I never had any problems installing >different FrameMaker versions in parallel. Finally, yes I have >administrative privileges on this machine. I had Frame 5 and 6 plus Acrobat Pro 6 living happily side by side for years until I set about installing Frame 8. Now all that has changed. Helen
installation of FrameMaker 8 not completed - automatic rollback
Hi, I'm trying to install FrameMaker 8 on a development machine running Windows 2003 Server. On this machine we already have FrameMaker 7.0. At the very end of the installation procedure (I had C:\Program Files\Adobe\FrameMaker8 open and saw the files) just before it says that everything is fine, I get this screen that says that a rollback is being performed. At the end, the installation wizard finishes with the following screen: The wizard was interrupted before Adobe FrameMaker 8 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exist the wizard. I have tried and succeded installing the same copy on a Windows XP Pro machine without problems. Also, I never had any problems installing different FrameMaker versions in parallel. Finally, yes I have administrative privileges on this machine. Thanks for hints and help, Jakob. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: installation of FrameMaker 8 not completed - automatic rollback
Did you turn anti-virus and other scanning software off? Have you tried booting into safe mode and installing as Admin from there? Art Art Campbell art.campb...@gmail.com ... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl. -- Richard Thompson No disclaimers apply. DoD 358 On Thu, Jun 4, 2009 at 7:51 AM, Jakob Fix jakob@gmail.com wrote: Hi, I'm trying to install FrameMaker 8 on a development machine running Windows 2003 Server. On this machine we already have FrameMaker 7.0. At the very end of the installation procedure (I had C:\Program Files\Adobe\FrameMaker8 open and saw the files) just before it says that everything is fine, I get this screen that says that a rollback is being performed. At the end, the installation wizard finishes with the following screen: The wizard was interrupted before Adobe FrameMaker 8 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exist the wizard. I have tried and succeded installing the same copy on a Windows XP Pro machine without problems. Also, I never had any problems installing different FrameMaker versions in parallel. Finally, yes I have administrative privileges on this machine. Thanks for hints and help, Jakob. ___ You are currently subscribed to Framers as art.campb...@gmail.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info. ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: installation of FrameMaker 8 not completed - automatic rollback
I had this problem with the same version a couple of days ago on a pristine, newly partitioned and formatted drive. What worked for me was to set up a dummy User Account and log in as that user, then install - and the only other account was Administrator. (!) This also fixed an identical problem with RoboHelp 7 installation. Why it works, I don't know, but I found this solution on the Adobe Support site. Jack ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: installation of FrameMaker 8 not completed - automatic rollback
At 09:51 PM 4/06/2009, Jakob Fix wrote: Hi, I'm trying to install FrameMaker 8 on a development machine running Windows 2003 Server. On this machine we already have FrameMaker 7.0. At the very end of the installation procedure (I had C:\Program Files\Adobe\FrameMaker8 open and saw the files) just before it says that everything is fine, I get this screen that says that a rollback is being performed. At the end, the installation wizard finishes with the following screen: The wizard was interrupted before Adobe FrameMaker 8 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exist the wizard. I have tried and succeded installing the same copy on a Windows XP Pro machine without problems. My experience was almost identical to yours, except that I had FM 6 installed. I selected to do the full install. After the Framemaker part finished, a new installer window came up for the PDF maker component. It prewarned me that it would stop if it found something it didn't like. Indeed, it found the PDF maker for Frame 6 and gave me the exact message you report. So, if your experience paralleled mine then you have Framemaker 8 installed but no compatible PDF Maker. I uninstalled Frame 6 altogether, as you can't uninstall the PDF writer separately from the main app in v.6. In my case, the intention was to install Acrobat 8 Pro anyway. Well, it's a long story of woe re Acro Pro 8 - don't ask! - and I have now consigned it to the garbage and ordered NitroPDF. Ultimately, I just went back to the Modify section of Add/Remove Programs and post-installed the PDF maker from the Frame 8 CD. It's working OK (so far!). Also, I never had any problems installing different FrameMaker versions in parallel. Finally, yes I have administrative privileges on this machine. I had Frame 5 and 6 plus Acrobat Pro 6 living happily side by side for years until I set about installing Frame 8. Now all that has changed. Helen ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
Re: installation of FrameMaker 8 not completed - automatic rollback
Thanks for your replies so far everybody. Helen, I don't think we have the same problem because we do not install the PDF maker component (and never have). Also, the rollback + the reported message appear exactly one step before I'd expect the PDF Maker installation routine. Jack, I created a user as you suggested, but it didn't change a thing, unfortunately. Art, there is no antivirus on this machine (it's a dev machine, not connected to a network ...). And no, I haven't tried to reboot it into safe-mode (is this possible with Windows 2003 Server?). So, please let the suggestions coming! I may uninstall FrameMaker 7.0, just to see if it makes a difference. Thank you again, Jakob. On Thu, Jun 4, 2009 at 15:36, Helen Borrie hele...@iinet.net.au wrote: At 09:51 PM 4/06/2009, Jakob Fix wrote: Hi, I'm trying to install FrameMaker 8 on a development machine running Windows 2003 Server. On this machine we already have FrameMaker 7.0. At the very end of the installation procedure (I had C:\Program Files\Adobe\FrameMaker8 open and saw the files) just before it says that everything is fine, I get this screen that says that a rollback is being performed. At the end, the installation wizard finishes with the following screen: The wizard was interrupted before Adobe FrameMaker 8 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exist the wizard. I have tried and succeded installing the same copy on a Windows XP Pro machine without problems. My experience was almost identical to yours, except that I had FM 6 installed. I selected to do the full install. After the Framemaker part finished, a new installer window came up for the PDF maker component. It prewarned me that it would stop if it found something it didn't like. Indeed, it found the PDF maker for Frame 6 and gave me the exact message you report. So, if your experience paralleled mine then you have Framemaker 8 installed but no compatible PDF Maker. I uninstalled Frame 6 altogether, as you can't uninstall the PDF writer separately from the main app in v.6. In my case, the intention was to install Acrobat 8 Pro anyway. Well, it's a long story of woe re Acro Pro 8 - don't ask! - and I have now consigned it to the garbage and ordered NitroPDF. Ultimately, I just went back to the Modify section of Add/Remove Programs and post-installed the PDF maker from the Frame 8 CD. It's working OK (so far!). Also, I never had any problems installing different FrameMaker versions in parallel. Finally, yes I have administrative privileges on this machine. I had Frame 5 and 6 plus Acrobat Pro 6 living happily side by side for years until I set about installing Frame 8. Now all that has changed. Helen ___ You are currently subscribed to Framers as arch...@mail-archive.com. Send list messages to fram...@lists.frameusers.com. To unsubscribe send a blank email to framers-unsubscr...@lists.frameusers.com or visit http://lists.frameusers.com/mailman/options/framers/archive%40mail-archive.com Send administrative questions to listad...@frameusers.com. Visit http://www.frameusers.com/ for more resources and info.
installation of FrameMaker 8 not completed - automatic rollback
Hi, I'm trying to install FrameMaker 8 on a development machine running Windows 2003 Server. On this machine we already have FrameMaker 7.0. At the very end of the installation procedure (I had C:\Program Files\Adobe\FrameMaker8 open and saw the files) just before it says that everything is fine, I get this screen that says that a rollback is being performed. At the end, the installation wizard finishes with the following screen: "The wizard was interrupted before Adobe FrameMaker 8 could be completely installed. Your system has not been modified. To complete installation at another time, please run setup again. Click Finish to exist the wizard." I have tried and succeded installing the same copy on a Windows XP Pro machine without problems. Also, I never had any problems installing different FrameMaker versions in parallel. Finally, yes I have administrative privileges on this machine. Thanks for hints and help, Jakob.
installation of FrameMaker 8 not completed - automatic rollback
Did you turn anti-virus and other scanning software off? Have you tried booting into safe mode and installing as Admin from there? Art Art Campbell art.campbell at gmail.com "... In my opinion, there's nothing in this world beats a '52 Vincent and a redheaded girl." -- Richard Thompson No disclaimers apply. DoD 358 On Thu, Jun 4, 2009 at 7:51 AM, Jakob Fix wrote: > Hi, > > I'm trying to install FrameMaker 8 on a development machine running Windows > 2003 Server. ?On this machine we already have FrameMaker 7.0. > > At the very end of the installation procedure (I had C:\Program > Files\Adobe\FrameMaker8 open and saw the files) just before it says that > everything is fine, I get this screen that says that a rollback is being > performed. ?At the end, the installation wizard finishes with the following > screen: > > "The wizard was interrupted before Adobe FrameMaker 8 could be completely > installed. ?Your system has not been modified. To complete installation at > another time, please run setup again. ?Click Finish to exist the wizard." > > I have tried and succeded installing the same copy on a Windows XP Pro > machine without problems. ?Also, I never had any problems installing > different FrameMaker versions in parallel. Finally, yes I have > administrative privileges on this machine. > > Thanks for hints and help, > Jakob. > ___ > > > You are currently subscribed to Framers as art.campbell at gmail.com. > > Send list messages to framers at lists.frameusers.com. > > To unsubscribe send a blank email to > framers-unsubscribe at lists.frameusers.com > or visit > http://lists.frameusers.com/mailman/options/framers/art.campbell%40gmail.com > > Send administrative questions to listadmin at frameusers.com. Visit > http://www.frameusers.com/ for more resources and info. >
installation of FrameMaker 8 not completed - automatic rollback
I had this problem with the same version a couple of days ago on a pristine, newly partitioned and formatted drive.?What worked for me was to set up a dummy User Account and log in as that user, then install - and the only other account was Administrator. (!)? This also fixed an identical problem with RoboHelp 7 installation.? Why it works, I don't know, but I found this solution on the Adobe Support site. Jack
installation of FrameMaker 8 not completed - automatic rollback
Thanks for your replies so far everybody. Helen, I don't think we have the same problem because we do not install the PDF maker component (and never have). Also, the rollback + the reported message appear exactly one step before I'd expect the PDF Maker installation routine. Jack, I created a user as you suggested, but it didn't change a thing, unfortunately. Art, there is no antivirus on this machine (it's a dev machine, not connected to a network ...). And no, I haven't tried to reboot it into safe-mode (is this possible with Windows 2003 Server?). So, please let the suggestions coming! I may uninstall FrameMaker 7.0, just to see if it makes a difference. Thank you again, Jakob. On Thu, Jun 4, 2009 at 15:36, Helen Borrie wrote: > At 09:51 PM 4/06/2009, Jakob Fix wrote: > >Hi, > > > >I'm trying to install FrameMaker 8 on a development machine running > Windows > >2003 Server. On this machine we already have FrameMaker 7.0. > > > >At the very end of the installation procedure (I had C:\Program > >Files\Adobe\FrameMaker8 open and saw the files) just before it says that > >everything is fine, I get this screen that says that a rollback is being > >performed. At the end, the installation wizard finishes with the > following > >screen: > > > >"The wizard was interrupted before Adobe FrameMaker 8 could be completely > >installed. Your system has not been modified. To complete installation at > >another time, please run setup again. Click Finish to exist the wizard." > > > >I have tried and succeded installing the same copy on a Windows XP Pro > >machine without problems. > > My experience was almost identical to yours, except that I had FM 6 > installed. I selected to do the full install. After the Framemaker part > finished, a new installer window came up for the PDF maker component. It > prewarned me that it would stop if it found something it didn't like. > Indeed, it found the PDF maker for Frame 6 and gave me the exact message > you report. So, if your experience paralleled mine then you have Framemaker > 8 installed but no compatible PDF Maker. > > I uninstalled Frame 6 altogether, as you can't uninstall the PDF writer > separately from the main app in v.6. In my case, the intention was to > install Acrobat 8 Pro anyway. Well, it's a long story of woe re Acro Pro 8 > - don't ask! - and I have now consigned it to the garbage and ordered > NitroPDF. Ultimately, I just went back to the Modify section of Add/Remove > Programs and post-installed the PDF maker from the Frame 8 CD. It's working > OK (so far!). > > >Also, I never had any problems installing > >different FrameMaker versions in parallel. Finally, yes I have > >administrative privileges on this machine. > > I had Frame 5 and 6 plus Acrobat Pro 6 living happily side by side for > years until I set about installing Frame 8. Now all that has changed. > > Helen > >
