Re: Change bars in Framemaker

[Steve Rickaby]

At 10:10 -0400 15/6/07, [EMAIL PROTECTED] wrote:

My framehating coworker requested that I send this question in. We use
automatic change bars every time we work on our files. Big ones, 10 pt
thickness, on the left side of the column. When my coworker works on a
file, it will add change bars in areas he hasn't touched, such as chapter
titles.

This is most likely due to FrameMaker updating cross-references when a file is 
opened.

He gets very frustrated over it. And by the way, is having
automatic change bars turned on all the time a good idea?

It depends on what you want to achieve.

Thanks for any answers, and have a pleasant weekend!

What was the question?

-- 
Steve
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Change bars in Framemaker

[Rebecca . L . Frasure]

My framehating coworker requested that I send this question in. We use 
automatic change bars every time we work on our files. Big ones, 10 pt 
thickness, on the left side of the column. When my coworker works on a 
file, it will add change bars in areas he hasn't touched, such as chapter 
titles. He gets very frustrated over it. And by the way, is having 
automatic change bars turned on all the time a good idea?

Thanks for any answers, and have a pleasant weekend!


Becky Frasure
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RE: 3rd level index entry problem

[Fred Ridder]

What you're adding to the index entry is not a paragraph tag;
it is a *character* tag.

If this formatting is something you want to apply to every
1st-level index entry, the way you should do this is by setting
the formatting in the paragraph format of the Level1IX paragraph
tag in the paragraph catalog of the IX file. Doing global formatting
in the index entries themselves is simply a mainetnance nightmare.

As to why your index entries aren't working properly, I'm not
sure I have any good ideas. One thing you might want to try
(assuming that you really do intend to stick with the approach
of applying character formatting in the index entries) is to
explictly cancel the character format at the ned of the top-
level entry using Default Para Font just before the first
colon.

And just to make sure: You're not including paragraph breaks
or line breaks in your index markers, are you? There's a known
bug in FrameMaker relating to that.




From: Dona Mommsen [EMAIL PROTECTED]
To: framers@lists.frameusers.com
Subject: 3rd level index entry problem
Date: Fri, 15 Jun 2007 16:15:07 -0500

Dear Framers,

I'm using Frame 7.0 on Mac 10.3.9, and I'm having trouble with 3rd level 
index entries for a book.
I'm adding manually a paragraph tag IndexFirst to first level index 
entries. Maybe that was a stupid thing to do in the first place, and maybe 
it has nothing to do with my problem. Anyhow, the results are fine for 
first and second level entries. Yet any third level entry does not appear 
at the correct place, reproducing all 3 levels in its own entry.


Example:

This creates a correct second level entry:
IndexFirstcustomer:corporate customer

This creates an incorrect third level entry
IndexFirstcustomer:corporate customer:scenarios

Snippet from the resulting Index:

customer
corporate customer
scenarios 306–308
customer
other 2nd level entries here
corporate customer 19, 50, 63, 147, 149
scenarios does NOT show up as 3rd level entry here

AFAIK it has noting to do with the page ranges, since I get the same 
behavior with other entries that are for a single page. In fact, I get the 
same behavior for any 3rd level entries that I've tried so far. I also 
tried to force the entry by adding a sort order [customer:corporate 
customer], which seems to be ignored. What am I missing?


Thanks in advance for any help

Dona


_
PC Magazine’s 2007 editors’ choice for best Web mail—award-winning Windows 
Live Hotmail. 
http://imagine-windowslive.com/hotmail/?locale=en-usocid=TXT_TAGHM_migration_HM_mini_pcmag_0507


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Re: Change bars in Framemaker

[David Bills]

Hi Becky,

If you're going to use automatic change bars, it's important to understand 
what is marked as a change when this command is activated. For example, 
updated cross-references are marked as a change; updated graphics that are 
imported by reference are not marked as a change; updated graphics that are 
imported with a different file name are marked as a change; etc.


If you're experiencing undesirable results, mark the changes manually. It 
takes a little longer, but the peace of mind is worth it.


Also, the compare document feature mentioned in a previous e-mail doesn't do 
a good job identifying changes in tables or graphics. It also introduces 
conditional text to the document, which adds a layer of complexity to the 
document. It's a useful tool, but probably not the best solution for your 
situation.


Good luck,

Dave Bills


- Original Message - 
From: [EMAIL PROTECTED]

To: [EMAIL PROTECTED]
Sent: Friday, June 15, 2007 10:10 AM
Subject: Change bars in Framemaker



My framehating coworker requested that I send this question in. We use
automatic change bars every time we work on our files. Big ones, 10 pt
thickness, on the left side of the column. When my coworker works on a
file, it will add change bars in areas he hasn't touched, such as chapter
titles. He gets very frustrated over it. And by the way, is having
automatic change bars turned on all the time a good idea?

Thanks for any answers, and have a pleasant weekend!


Becky Frasure
___


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Cannot launch distiller to create PDF file

[Adam Schweitzer]

I am having a problem trying to save Frame documents as PDF files using
the File-save as command.  It seems to work haphazardly - sometimes, a
PDF is generated with no problem, other times Frame keeps trying for
quite a while (almost appearing as if the program crashed, using 100% of
the CPU), eventually giving up after several minutes with the error
message Cannot launch Acrobat Distiller to create PDF file.  There
does not seem to be any discernible pattern to suggest to me why it
might be failing.
 
I am running Framemaker 7.2p158 and Distiller 8.0 on Windows XP
Professional.
 
It has been suggested to me that this might be a result of having
multiple copies of Distiller installed on the system, but I'm not sure
how I would check that (Distiller doesn't show up in Add/remove programs
on it's own).
 
 
Any ideas?
 
Thanks in advance,
Adam Schweitzer
Orenda Aerospace Corporation
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RE: Change bars in Framemaker

[Combs, Richard]

David Bills wrote:
 
 Also, the compare document feature mentioned in a previous 
 e-mail doesn't do a good job identifying changes in tables or 
 graphics. It also introduces conditional text to the 
 document, which adds a layer of complexity to the document. 
 It's a useful tool, but probably not the best solution for 
 your situation.

In my limited experience, it marks the whole table if more than a
certain percentage of it changed; how big a deal that is depends on your
docs, I suppose. I don't recall any oddities with graphics, but maybe
they just didn't impact me enough to make an impression. 

The conditional text is entirely optional. To see only change bars: 

1) In the Compare Documents dialog, click Options. 
2) In the Comparison Options dialog, set Mark Insertions With to
Nothing. 
3) Set Mark Deletions With to Replacement Text and make sure the
replacement text box is empty. 

Happy weekend!
Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--




 
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Re: 3rd level index entry problem

[Dona Mommsen]

Hi Fred,

thanks for the quick response on a Friday afternoon.

On Jun 15, 2007, at 4:47 PM, Fred Ridder wrote:


What you're adding to the index entry is not a paragraph tag;
it is a *character* tag.


Sure, my mistake. It is a character tag.


If this formatting is something you want to apply to every
1st-level index entry, the way you should do this is by setting
the formatting in the paragraph format of the Level1IX paragraph
tag in the paragraph catalog of the IX file. Doing global formatting
in the index entries themselves is simply a mainetnance nightmare.


Hindsight is such a wonderful thing. You are absolutely right. The  
problem was that I botched up the index structure in the first place. I  
had no experience, so I created a real mess concerning the selection  
and structure of terms. So when I redid the index, the manual character  
tags helped me to single out the index entries were already revised.  
Now with the revised structure, it might be worthwhile to remove all  
the manual tags again.





As to why your index entries aren't working properly, I'm not
sure I have any good ideas. One thing you might want to try
(assuming that you really do intend to stick with the approach
of applying character formatting in the index entries) is to
explictly cancel the character format at the ned of the top-
level entry using Default Para Font just before the first
colon.


Unfortunately that didn't help.


And just to make sure: You're not including paragraph breaks
or line breaks in your index markers, are you? There's a known
bug in FrameMaker relating to that.


I didn't know about that known bug, but I double checked that I have  
neither a paragraph break nor a line break in the index entry.


Moreover, my problem does not seem to have anything to do with my  
character tag.
I created a new document from the standard template (blank portrait),  
and added just a few 2nd and 3rd level index entries. I touched the  
file as little as possible: No copy/ paste from my document that could  
include any corrupt stuff. No formatting, no changes on the reference  
pages. Then I created a new book, and added a standard index. I did no  
tweaking whatsoever, and I get the same behavior.


Any further suggestions are appreciated.

Dona






From: Dona Mommsen [EMAIL PROTECTED]
To: framers@lists.frameusers.com
Subject: 3rd level index entry problem
Date: Fri, 15 Jun 2007 16:15:07 -0500

Dear Framers,

I'm using Frame 7.0 on Mac 10.3.9, and I'm having trouble with 3rd  
level index entries for a book.
I'm adding manually a paragraph tag IndexFirst to first level index  
entries. Maybe that was a stupid thing to do in the first place, and  
maybe it has nothing to do with my problem. Anyhow, the results are  
fine for first and second level entries. Yet any third level entry  
does not appear at the correct place, reproducing all 3 levels in its  
own entry.


Example:

This creates a correct second level entry:
IndexFirstcustomer:corporate customer

This creates an incorrect third level entry
IndexFirstcustomer:corporate customer:scenarios

Snippet from the resulting Index:

customer
corporate customer
scenarios 306–308
customer
other 2nd level entries here
corporate customer 19, 50, 63, 147, 149
scenarios does NOT show up as 3rd level entry here

AFAIK it has noting to do with the page ranges, since I get the same  
behavior with other entries that are for a single page. In fact, I  
get the same behavior for any 3rd level entries that I've tried so  
far. I also tried to force the entry by adding a sort order  
[customer:corporate customer], which seems to be ignored. What am I  
missing?


Thanks in advance for any help

Dona


_
PC Magazine’s 2007 editors’ choice for best Web mail—award-winning  
Windows Live Hotmail.  
http://imagine-windowslive.com/hotmail/?locale=en- 
usocid=TXT_TAGHM_migration_HM_mini_pcmag_0507




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RE: Cannot launch distiller to create PDF file

[Dov Isaacs]

If in fact it works sometimes but not others, the problem
has nothing to do with having multiple distillers on your
system. If you installed the standalone version of Distiller
that came with FrameMaker, it would be available to uninstall
from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the
Adobe PDF PostScript printer driver instance in lieu of
using the save as PDF feature. Please advise if that works
consistently.

- Dov
 

 -Original Message-
 From: Adam Schweitzer
 Sent: Friday, June 15, 2007 5:49 AM
 
 I am having a problem trying to save Frame documents as PDF 
 files using the File-save as command.  It seems to work 
 haphazardly - sometimes, a PDF is generated with no problem, 
 other times Frame keeps trying for quite a while (almost 
 appearing as if the program crashed, using 100% of the CPU), 
 eventually giving up after several minutes with the error 
 message Cannot launch Acrobat Distiller to create PDF file. 
  There does not seem to be any discernible pattern to suggest 
 to me why it might be failing.
  
 I am running Framemaker 7.2p158 and Distiller 8.0 on Windows 
 XP Professional.
  
 It has been suggested to me that this might be a result of 
 having multiple copies of Distiller installed on the system, 
 but I'm not sure how I would check that (Distiller doesn't 
 show up in Add/remove programs on it's own).
  
  
 Any ideas?
  
 Thanks in advance,
 Adam Schweitzer
 Orenda Aerospace Corporation
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RE: Cannot launch distiller to create PDF file

[Catherine Woods]

I have this problem but in my case it's consistent.

After I've rebooted my computer, the first time I try to create a PDF from a
file or book it doesn't work. If I immediately use save as again, it's
fine.
Catherine

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
Dov Isaacs
Sent: June 15, 2007 3:34 PM
To: Adam Schweitzer; framers@lists.frameusers.com
Subject: RE: Cannot launch distiller to create PDF file

If in fact it works sometimes but not others, the problem
has nothing to do with having multiple distillers on your
system. If you installed the standalone version of Distiller
that came with FrameMaker, it would be available to uninstall
from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the
Adobe PDF PostScript printer driver instance in lieu of
using the save as PDF feature. Please advise if that works
consistently.

- Dov
 

 -Original Message-
 From: Adam Schweitzer
 Sent: Friday, June 15, 2007 5:49 AM
 
 I am having a problem trying to save Frame documents as PDF 
 files using the File-save as command.  It seems to work 
 haphazardly - sometimes, a PDF is generated with no problem, 
 other times Frame keeps trying for quite a while (almost 
 appearing as if the program crashed, using 100% of the CPU), 
 eventually giving up after several minutes with the error 
 message Cannot launch Acrobat Distiller to create PDF file. 
  There does not seem to be any discernible pattern to suggest 
 to me why it might be failing.
  
 I am running Framemaker 7.2p158 and Distiller 8.0 on Windows 
 XP Professional.
  
 It has been suggested to me that this might be a result of 
 having multiple copies of Distiller installed on the system, 
 but I'm not sure how I would check that (Distiller doesn't 
 show up in Add/remove programs on it's own).
  
  
 Any ideas?
  
 Thanks in advance,
 Adam Schweitzer
 Orenda Aerospace Corporation
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Change bars in Framemaker

[rebecca.l.fras...@aphis.usda.gov]

My framehating coworker requested that I send this question in. We use 
automatic change bars every time we work on our files. Big ones, 10 pt 
thickness, on the left side of the column. When my coworker works on a 
file, it will add change bars in areas he hasn't touched, such as chapter 
titles. He gets very frustrated over it. And by the way, is having 
automatic change bars turned on all the time a good idea?

Thanks for any answers, and have a pleasant weekend!


Becky Frasure

Change bars in Framemaker

[Steve Rickaby]

At 10:10 -0400 15/6/07, Rebecca.L.Frasure at aphis.usda.gov wrote:

>My framehating coworker requested that I send this question in. We use
>automatic change bars every time we work on our files. Big ones, 10 pt
>thickness, on the left side of the column. When my coworker works on a
>file, it will add change bars in areas he hasn't touched, such as chapter
>titles.

This is most likely due to FrameMaker updating cross-references when a file is 
opened.

>He gets very frustrated over it. And by the way, is having
>automatic change bars turned on all the time a good idea?

It depends on what you want to achieve.

>Thanks for any answers, and have a pleasant weekend!

What was the question?

-- 
Steve

Change bars in Framemaker

[Combs, Richard]

Rebecca.L.Frasure at aphis.usda.gov wrote:

> My framehating coworker requested that I send this question 
> in. We use automatic change bars every time we work on our 
> files. Big ones, 10 pt thickness, on the left side of the 

Why??

> column. When my coworker works on a file, it will add change 
> bars in areas he hasn't touched, such as chapter titles. He 
> gets very frustrated over it. And by the way, is having 
> automatic change bars turned on all the time a good idea?

Depends on your goal -- if you want to frustrate Frame-hating
co-workers, it seems to be working. ;-)

In the absence of such a goal, though, I'd say it's a really bad idea. 

I can't imagine working that way. Even if I needed to mark changes as I
worked, I'd do it manually so that only substantive changes get marked,
not automatically updated things like xrefs and trivial edits like
typos. 

A much better way to track changes, IMO, is to use FM's Compare
Documents function (File > Utilities > Compare Documents; check the
manual or help for info about the options available). Run the comparison
after you're finished updating the document, comparing it to the
previous version -- you did save the previous version before starting to
make changes, right? 

> Thanks for any answers, and have a pleasant weekend!

Likewise!

Richard 


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--

Change bars in Framemaker

[David Bills]

Hi Becky,

If you're going to use automatic change bars, it's important to understand 
what is marked as a change when this command is activated. For example, 
updated cross-references are marked as a change; updated graphics that are 
imported by reference are not marked as a change; updated graphics that are 
imported with a different file name are marked as a change; etc.

If you're experiencing undesirable results, mark the changes manually. It 
takes a little longer, but the peace of mind is worth it.

Also, the compare document feature mentioned in a previous e-mail doesn't do 
a good job identifying changes in tables or graphics. It also introduces 
conditional text to the document, which adds a layer of complexity to the 
document. It's a useful tool, but probably not the best solution for your 
situation.

Good luck,

Dave Bills


- Original Message - 
From: 
To: 
Sent: Friday, June 15, 2007 10:10 AM
Subject: Change bars in Framemaker


> My framehating coworker requested that I send this question in. We use
> automatic change bars every time we work on our files. Big ones, 10 pt
> thickness, on the left side of the column. When my coworker works on a
> file, it will add change bars in areas he hasn't touched, such as chapter
> titles. He gets very frustrated over it. And by the way, is having
> automatic change bars turned on all the time a good idea?
>
> Thanks for any answers, and have a pleasant weekend!
>
>
> Becky Frasure
> ___
>
>
> You are currently subscribed to Framers as dmbills at cfl.rr.com.
>
> Send list messages to framers at lists.frameusers.com.
>
> To unsubscribe send a blank email to
> framers-unsubscribe at lists.frameusers.com
> or visit 
> http://lists.frameusers.com/mailman/options/framers/dmbills%40cfl.rr.com
>
> Send administrative questions to listadmin at frameusers.com. Visit
> http://www.frameusers.com/ for more resources and info.
> 

Cannot launch distiller to create PDF file

[Adam Schweitzer]

I am having a problem trying to save Frame documents as PDF files using
the File->save as command.  It seems to work haphazardly - sometimes, a
PDF is generated with no problem, other times Frame keeps trying for
quite a while (almost appearing as if the program crashed, using 100% of
the CPU), eventually giving up after several minutes with the error
message "Cannot launch Acrobat Distiller to create PDF file".  There
does not seem to be any discernible pattern to suggest to me why it
might be failing.

I am running Framemaker 7.2p158 and Distiller 8.0 on Windows XP
Professional.

It has been suggested to me that this might be a result of having
multiple copies of Distiller installed on the system, but I'm not sure
how I would check that (Distiller doesn't show up in Add/remove programs
on it's own).


Any ideas?

Thanks in advance,
Adam Schweitzer
Orenda Aerospace Corporation

Change bars in Framemaker

[Combs, Richard]

David Bills wrote:

> Also, the compare document feature mentioned in a previous 
> e-mail doesn't do a good job identifying changes in tables or 
> graphics. It also introduces conditional text to the 
> document, which adds a layer of complexity to the document. 
> It's a useful tool, but probably not the best solution for 
> your situation.

In my limited experience, it marks the whole table if more than a
certain percentage of it changed; how big a deal that is depends on your
docs, I suppose. I don't recall any oddities with graphics, but maybe
they just didn't impact me enough to make an impression. 

The conditional text is entirely optional. To see only change bars: 

1) In the Compare Documents dialog, click Options. 
2) In the Comparison Options dialog, set Mark Insertions With to
Nothing. 
3) Set Mark Deletions With to Replacement Text and make sure the
replacement text box is empty. 

Happy weekend!
Richard


--
Richard G. Combs
Senior Technical Writer
Polycom, Inc.
richardDOTcombs AT polycomDOTcom
303-223-5111
--
rgcombs AT gmailDOTcom
303-777-0436
--

3rd level index entry problem

[Dona Mommsen]

Hi Fred,

thanks for the quick response on a Friday afternoon.

On Jun 15, 2007, at 4:47 PM, Fred Ridder wrote:

> What you're adding to the index entry is not a paragraph tag;
> it is a *character* tag.

Sure, my mistake. It is a character tag.
>
> If this formatting is something you want to apply to every
> 1st-level index entry, the way you should do this is by setting
> the formatting in the paragraph format of the Level1IX paragraph
> tag in the paragraph catalog of the IX file. Doing global formatting
> in the index entries themselves is simply a mainetnance nightmare.

Hindsight is such a wonderful thing. You are absolutely right. The  
problem was that I botched up the index structure in the first place. I  
had no experience, so I created a real mess concerning the selection  
and structure of terms. So when I redid the index, the manual character  
tags helped me to single out the index entries were already revised.  
Now with the revised structure, it might be worthwhile to remove all  
the manual tags again.


>
> As to why your index entries aren't working properly, I'm not
> sure I have any good ideas. One thing you might want to try
> (assuming that you really do intend to stick with the approach
> of applying character formatting in the index entries) is to
> explictly cancel the character format at the ned of the top-
> level entry using  just before the first
> colon.

Unfortunately that didn't help.
>
> And just to make sure: You're not including paragraph breaks
> or line breaks in your index markers, are you? There's a known
> bug in FrameMaker relating to that.

I didn't know about that known bug, but I double checked that I have  
neither a paragraph break nor a line break in the index entry.

Moreover, my problem does not seem to have anything to do with my  
character tag.
I created a new document from the standard template (blank portrait),  
and added just a few 2nd and 3rd level index entries. I touched the  
file as little as possible: No copy/ paste from my document that could  
include any corrupt stuff. No formatting, no changes on the reference  
pages. Then I created a new book, and added a standard index. I did no  
tweaking whatsoever, and I get the same behavior.

Any further suggestions are appreciated.

Dona

>
>
>
>> From: Dona Mommsen 
>> To: framers at lists.frameusers.com
>> Subject: 3rd level index entry problem
>> Date: Fri, 15 Jun 2007 16:15:07 -0500
>>
>> Dear Framers,
>>
>> I'm using Frame 7.0 on Mac 10.3.9, and I'm having trouble with 3rd  
>> level index entries for a book.
>> I'm adding manually a paragraph tag  to first level index  
>> entries. Maybe that was a stupid thing to do in the first place, and  
>> maybe it has nothing to do with my problem. Anyhow, the results are  
>> fine for first and second level entries. Yet any third level entry  
>> does not appear at the correct place, reproducing all 3 levels in its  
>> own entry.
>>
>> Example:
>>
>> This creates a correct second level entry:
>> customer:corporate customer
>>
>> This creates an incorrect third level entry
>> customer:corporate customer:scenarios
>>
>> Snippet from the resulting Index:
>>
>> customer
>>  corporate customer
>>  scenarios 306?308
>> customer
>>  <>
>>  corporate customer 19, 50, 63, 147, 149
>>  <>
>>
>> AFAIK it has noting to do with the page ranges, since I get the same  
>> behavior with other entries that are for a single page. In fact, I  
>> get the same behavior for any 3rd level entries that I've tried so  
>> far. I also tried to force the entry by adding a sort order  
>> [customer:corporate customer], which seems to be ignored. What am I  
>> missing?
>>
>> Thanks in advance for any help
>>
>> Dona
>
> _
> PC Magazine?s 2007 editors? choice for best Web mail?award-winning  
> Windows Live Hotmail.  
> http://imagine-windowslive.com/hotmail/?locale=en- 
> us=TXT_TAGHM_migration_HM_mini_pcmag_0507
>

Cannot launch distiller to create PDF file

[Dov Isaacs]

If in fact it works "sometimes" but not others, the problem
has nothing to do with having multiple distillers on your
system. If you installed the standalone version of Distiller
that came with FrameMaker, it would be available to uninstall
from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the
Adobe PDF PostScript printer driver instance in lieu of
using the "save as PDF" feature. Please advise if that works
consistently.

- Dov


> -Original Message-
> From: Adam Schweitzer
> Sent: Friday, June 15, 2007 5:49 AM
> 
> I am having a problem trying to save Frame documents as PDF 
> files using the File->save as command.  It seems to work 
> haphazardly - sometimes, a PDF is generated with no problem, 
> other times Frame keeps trying for quite a while (almost 
> appearing as if the program crashed, using 100% of the CPU), 
> eventually giving up after several minutes with the error 
> message "Cannot launch Acrobat Distiller to create PDF file". 
>  There does not seem to be any discernible pattern to suggest 
> to me why it might be failing.
>  
> I am running Framemaker 7.2p158 and Distiller 8.0 on Windows 
> XP Professional.
>  
> It has been suggested to me that this might be a result of 
> having multiple copies of Distiller installed on the system, 
> but I'm not sure how I would check that (Distiller doesn't 
> show up in Add/remove programs on it's own).
>  
>  
> Any ideas?
>  
> Thanks in advance,
> Adam Schweitzer
> Orenda Aerospace Corporation

Cannot launch distiller to create PDF file

[Catherine Woods]

I have this problem but in my case it's consistent.

After I've rebooted my computer, the first time I try to create a PDF from a
file or book it doesn't work. If I immediately use "save as" again, it's
fine.
Catherine

-Original Message-
From: framers-bounces+catwood=telus@lists.frameusers.com
[mailto:framers-bounces+catwood=telus.net at lists.frameusers.com] On Behalf Of
Dov Isaacs
Sent: June 15, 2007 3:34 PM
To: Adam Schweitzer; framers at lists.frameusers.com
Subject: RE: Cannot launch distiller to create PDF file

If in fact it works "sometimes" but not others, the problem
has nothing to do with having multiple distillers on your
system. If you installed the standalone version of Distiller
that came with FrameMaker, it would be available to uninstall
from the Add/Remove programs control panel.

I would suggest that for reliability, you print to the
Adobe PDF PostScript printer driver instance in lieu of
using the "save as PDF" feature. Please advise if that works
consistently.

- Dov


> -Original Message-
> From: Adam Schweitzer
> Sent: Friday, June 15, 2007 5:49 AM
> 
> I am having a problem trying to save Frame documents as PDF 
> files using the File->save as command.  It seems to work 
> haphazardly - sometimes, a PDF is generated with no problem, 
> other times Frame keeps trying for quite a while (almost 
> appearing as if the program crashed, using 100% of the CPU), 
> eventually giving up after several minutes with the error 
> message "Cannot launch Acrobat Distiller to create PDF file". 
>  There does not seem to be any discernible pattern to suggest 
> to me why it might be failing.
>  
> I am running Framemaker 7.2p158 and Distiller 8.0 on Windows 
> XP Professional.
>  
> It has been suggested to me that this might be a result of 
> having multiple copies of Distiller installed on the system, 
> but I'm not sure how I would check that (Distiller doesn't 
> show up in Add/remove programs on it's own).
>  
>  
> Any ideas?
>  
> Thanks in advance,
> Adam Schweitzer
> Orenda Aerospace Corporation
___


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