Re: iir(4) driver (Was: Re: Safe card to replace for ICP Vortex GDT851...)

2006-08-04 Thread John-Mark Gurney
Scott Long wrote this message on Tue, Aug 01, 2006 at 09:35 -0600:
 FreeBSD.  Making big statements in public that they don't, or that it's
 not up to ones' standards or hopes, isn't terribly useful or productive.
 I'd hate for FreeBSD to turn into That Other BSD that publically abuses
 and harasses vendors for percieved sleights.  There are much more
 positive and product ways to fix problems and form good relationships,
 and those ways are actively being pursued by some people right now.

The problem is that these pursuits are not public knowlege, and very
often trying to get support through even better than normal channels
(i.e. using your system builder's extra clout) doesn't get you this
info...  The most they tell you is sorry, no support, and we are just
being nice to even tell you this since you're running something else...

I believe that honest information is better than hopes that turn up
fruitless...  I've had no end of issues w/ Intel trying to get them
to fix various issues w/ their cards (SRCU31A and SRCU42L), and they
won't even acknowledge that failing drives due to SELECTION_TIMEOUT,
ABORTED COMMAND, OVERLAPPED COMMANDS ATTEMPTED or DISCONNECT_TIMEOUT
is a major issue... Due to the fact that SRCU31A is so old, they
haven't qualified the newer 2.42 firmware w/ the card...  We are going
to look at it, since we haven't seen any failed hd's on the 2.42
firmware...

 And here again is my standard disclaimer:
 I highly recommend that anyone who takes their data integrity seriously
 should spend time qualifying any RAID solution that they are interested
 in before putting it into production.  What works for your workload
 might not work for someone else's workload, and vice-versa.

Agreed, luckily we found the hang issue w/ 5.x before we shipped, so
we were saved yet another disaster...

 Patrick M. Hausen wrote:
 Hello!
 
 
 'k, just to clarify here ... the new products won't be based on the 
 iir(4) driver then?
 
 
 Yes, they won't.
 
 
 Basically, should the iir(4) driver be considered EOE also?
 
 
 As far as Adaptec and ICP Vortex are concerned, yes. Since the
 driver is Open Source, there is no enforced EOE, just orphanage,
 if nobody is willing to work on it.
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Re: iir(4) driver (Was: Re: Safe card to replace for ICP Vortex GDT851...)

2006-08-02 Thread Patrick M. Hausen
Hi, Scott!

 Ok guys, time for a small breather here.  All these claims about
 EoE and orphanage and whatnot are a bit premature and underinformed.

I only stated that according to ICP Vortex Germany the
GDT products are EOE and ICP Vortex will not provide an
updated driver for FreeBSD. Nothing more.
I talked to the person on the phone right before I sent my mail
to the list.

And that orphanage part depended on a big IF nobody is willing
to work on it.

Regards,

Patrick M. Hausen
Leiter Netzwerke und Sicherheit
-- 
punkt.de GmbH Internet - Dienstleistungen - Beratung
Vorholzstr. 25Tel. 0721 9109 -0 Fax: -100
76137 Karlsruhe   http://punkt.de
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iir(4) driver (Was: Re: Safe card to replace for ICP Vortex GDT851...)

2006-08-01 Thread User Freebsd

On Tue, 1 Aug 2006, Patrick M. Hausen wrote:


Hello!

On Tue, Aug 01, 2006 at 09:51:59AM +0200, Patrick M. Hausen wrote:


That's really really bad news. Oddly, ICP Vortex Germany told me
the opposite wr/t to their new line of cards. They said, they
were working on full FreeBSD support. I'll check what they have
to say about the GDT controllers.


OK - so here's the deal:

The GDT products are officially EOE (End Of Engineering).
ICP Vortex will not provide capacity to update their own
driver for FreeBSD 6.

The new products will feature full FreeBSD support, eventually.
(couple of weeks, he said)


'k, just to clarify here ... the new products won't be based on the iir(4) 
driver then?  Basically, should the iir(4) driver be considered EOE also?



Marc G. Fournier   Hub.Org Networking Services (http://www.hub.org)
Email . [EMAIL PROTECTED]  MSN . [EMAIL PROTECTED]
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Re: iir(4) driver (Was: Re: Safe card to replace for ICP Vortex GDT851...)

2006-08-01 Thread Patrick M. Hausen
Hello!

 'k, just to clarify here ... the new products won't be based on the iir(4) 
 driver then?

Yes, they won't.

 Basically, should the iir(4) driver be considered EOE also?

As far as Adaptec and ICP Vortex are concerned, yes. Since the
driver is Open Source, there is no enforced EOE, just orphanage,
if nobody is willing to work on it.

Regards,

Patrick M. Hausen
Leiter Netzwerke und Sicherheit
-- 
punkt.de GmbH Internet - Dienstleistungen - Beratung
Vorholzstr. 25Tel. 0721 9109 -0 Fax: -100
76137 Karlsruhe   http://punkt.de
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Re: iir(4) driver (Was: Re: Safe card to replace for ICP Vortex GDT851...)

2006-08-01 Thread Scott Long

Ok guys, time for a small breather here.  All these claims about
EoE and orphanage and whatnot are a bit premature and underinformed.
First, the iir driver is being worked on when the need arises.  Several
bugs were fixed in it a few months ago, and until Mark's recent series
of mails on it, no other problems had been reported.  So far there is
only one person reporting unhappiness with it, which doesn't necessarily
mean that there is systematic trouble with the driver or the hardware.
Second, various Adaptec sources have confirmed that they do support
FreeBSD.  Making big statements in public that they don't, or that it's
not up to ones' standards or hopes, isn't terribly useful or productive.
I'd hate for FreeBSD to turn into That Other BSD that publically abuses
and harasses vendors for percieved sleights.  There are much more
positive and product ways to fix problems and form good relationships,
and those ways are actively being pursued by some people right now.

And here again is my standard disclaimer:
I highly recommend that anyone who takes their data integrity seriously
should spend time qualifying any RAID solution that they are interested
in before putting it into production.  What works for your workload
might not work for someone else's workload, and vice-versa.

Scott


Patrick M. Hausen wrote:

Hello!


'k, just to clarify here ... the new products won't be based on the iir(4) 
driver then?



Yes, they won't.



Basically, should the iir(4) driver be considered EOE also?



As far as Adaptec and ICP Vortex are concerned, yes. Since the
driver is Open Source, there is no enforced EOE, just orphanage,
if nobody is willing to work on it.

Regards,

Patrick M. Hausen
Leiter Netzwerke und Sicherheit


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Re: iir(4) driver (Was: Re: Safe card to replace for ICP Vortex GDT851...)

2006-08-01 Thread User Freebsd

On Tue, 1 Aug 2006, Scott Long wrote:


Ok guys, time for a small breather here.  All these claims about
EoE and orphanage and whatnot are a bit premature and underinformed.
First, the iir driver is being worked on when the need arises.  Several
bugs were fixed in it a few months ago, and until Mark's recent series
of mails on it, no other problems had been reported.  So far there is
only one person reporting unhappiness with it, which doesn't necessarily
mean that there is systematic trouble with the driver or the hardware.
Second, various Adaptec sources have confirmed that they do support
FreeBSD.  Making big statements in public that they don't, or that it's
not up to ones' standards or hopes, isn't terribly useful or productive.
I'd hate for FreeBSD to turn into That Other BSD that publically abuses
and harasses vendors for percieved sleights.  There are much more
positive and product ways to fix problems and form good relationships,
and those ways are actively being pursued by some people right now.


As email'd previous, I do apologize if my email was taken as disgruntled 
against Adaptec, for it was not meant as such ... it was merely meant as 
a warning to others, similar to your disclaimer below, that if you are 
running a card using the iir(4) driver, and are looking to move up to 
FreeBSD 6.x, that they might experience issues ...


Please also note that until I hit what, from most angles, was appearing to 
be major brick walls, I was doing everything I could to, and am still 
willing to, provide all of the information I can towards diagnosing and 
fixing the issue ...


I had tried all avenues that I knew about ... I tried email'ng the listed 
MAINTAINER, no response ... I got an email from one developer telling me 
that there wasn't much that could be done, due to the closed specs, 
without being able to get ahold of said MAINTAINER ... and the response I 
got back from ICP Vortex was one of the inbox driver should work fine, 
but we don't official support FreeBSD ... it doesn't leave much of a warm 
feeling that the driver is anything but orphaned :(


My email was meant as a warning so that others could hopefully avoid the 
several weeks it took me to get to the point that all *appeared* lost ...


Also, please note that in my email, I did finish it off with a plea that 
if anyone from Adaptec, or working with them, was out there, that my 
server was pretty much at their disposal to fix the problem, even at the 
risk of losing clients due to the downtime ...


And here again is my standard disclaimer: I highly recommend that anyone 
who takes their data integrity seriously should spend time qualifying 
any RAID solution that they are interested in before putting it into 
production.  What works for your workload might not work for someone 
else's workload, and vice-versa.


In this case, we're talking about 3 servers that ran flawlessly with the 
iir(4) driver under 4.x, that are no exhibiting the deadlock/hang issues, 
after upgrading to FreeBSD 6.x ... Up until upgrading to FreeBSD 6.x, I've 
*never* had a problem with either an Adaptec controller, or running one 
with FreeBSD ...




 

Scott


Patrick M. Hausen wrote:

Hello!


'k, just to clarify here ... the new products won't be based on the iir(4) 
driver then?



Yes, they won't.



Basically, should the iir(4) driver be considered EOE also?



As far as Adaptec and ICP Vortex are concerned, yes. Since the
driver is Open Source, there is no enforced EOE, just orphanage,
if nobody is willing to work on it.

Regards,

Patrick M. Hausen
Leiter Netzwerke und Sicherheit






Marc G. Fournier   Hub.Org Networking Services (http://www.hub.org)
Email . [EMAIL PROTECTED]  MSN . [EMAIL PROTECTED]
Yahoo . yscrappy   Skype: hub.orgICQ . 7615664
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Re: iir(4) driver (Was: Re: Safe card to replace for ICP Vortex GDT851...)

2006-08-01 Thread Chad Leigh -- Shire.Net LLC


On Aug 1, 2006, at 9:35 AM, Scott Long wrote:


Second, various Adaptec sources have confirmed that they do support
FreeBSD.


There are new drivers for the 22300SLP for example (though one person  
replied to me privately and said they crash all the time).  However,  
what they claim as support is not really support.  There is no  
updated driver for older 2200s family cards, no updated management  
apps, no management apps for new cards (2230SLP has a driver from  
Adaptec, but no management or reporting app which makes it almost  
useless)...


When you call Adaptec and tell them you are on FreeBSD, even if the  
issue is in their firmware, they don't want to talk to you (though  
they often still will -- my issue a year or two ago they did work on  
after telling me it wasn't supported)...


Best regards
Chad

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Your Web App and Email hosting provider
chad at shire.net



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