Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-02-01 Thread Jason Andresen
Sam Leffler wrote:
I have had spectacularly bad luck with Maxtor SATA drives.  I've 
already RMA'd 4 of 8 drives and have 2 more waiting to go back.  1 was 
DOA, the rest failed completely while in operation (typically locking 
up the machine).  These were all Maxtor DiamondMax Plus 9 6Y160M0 
160GB Serial ATA drives. After testing for power, cables, disk 
controller, motherboard, and other potential reasons I've decided the 
drives were just faulty and have switched to another vendor.
I have a pair of 6Y200M0 drives in my machine.  They absolutely _hated_ 
the SiI 3112 controller I had them on (the one built-in on the 
motherboard).  Lots of timeouts and the occasional untraceable random 
lockup.  I moved them over to a Promise SATA controller and they seem 
much happier.

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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-25 Thread Danny Howard
Michael R. Wayne wrote:
On Wed, Jan 19, 2005 at 09:36:05PM -0600, Karl Denninger wrote:
What 'other vendor' have you found that makes RELIABLE SATA disks in the 
high capacity (e.g. 200-300gb) arena?

WD now makes a SATA RAID line.  HIGHLY recommended by 3ware.
I read with some alarm about trouble with SuperMicro servers and ATA, 
because that is my new box.  I'll chime in a data point saying that I 
have not seen any errors with the SuperMicro 1U and my 250G Western 
Digital SATA drives:

atapci0:  port 
0x4000-0x400f,0x4020-0x4023,0x4028-0x402f,0x4024-0x4027,0x4030-0x4037 
mem 0xfc30-0xfc3001ff irq 26 at device 2.0 on pci3
ata2: channel #0 on atapci0
ata3: channel #1 on atapci0
atapci1:  port 
0x4010-0x401f,0x4038-0x403b,0x4040-0x4047,0x403c-0x403f,0x4048-0x404f 
mem 0xfc300400-0xfc3005ff irq 27 at device 3.0 on pci3
ata4: channel #0 on atapci1
ata5: channel #1 on atapci1
atapci2:  port 
0x2060-0x206f,0x376,0x170-0x177,0x3f6,0x1f0-0x1f7 at device 31.1 on pci0
ata0: channel #0 on atapci2
ata1: channel #1 on atapci2
acd0: CDROM  at ata1-master UDMA33
ad4: 238475MB  [484521/16/63] at 
ata2-master SATA150
ad6: 238475MB  [484521/16/63] at 
ata3-master SATA150

The vendor (ASA) were initially reluctant to send me this box because 
they were keen to issues with FreeBSD's SATA chipset compatability, but 
I did some research and convinced them not to fret.

I am saving money and probably some hassle by replacing 3ware with 
gmirror.  My cheat sheet is posted at 
http://dannyman.toldme.com/2005/01/24/freebsd-howto-gmirror-system/ .

Thanks,
-danny
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-24 Thread Roman Neuhauser
# [EMAIL PROTECTED] / 2005-01-20 15:26:21 -0800:
> Karl Denninger <[EMAIL PROTECTED]> wrote:
> 
> > Seagate's have been getting very poor performance reviews of late.
> 
>  Do you have any URLs?  While I haven't been following disk drives
> closely, I haven't seen anything that points at "very poor" performance
> ("average"/boring performance, yes, but nothing really bad).

I had a Barracuda IV or V that the Samsung I bought as a replacement
outperforms (e. g. opening a Maildir in mutt) by an order of
magnitude.  I had to wait *minutes* to get into some of my larger
maildirs with the Seagate whereas now it's a matter of seconds.

A test at xbitlabs.com
(http://www.xbitlabs.com/articles/storage/display/21hdd-160_18.html)
relates large performance differences between Seagate disks to
firmware revisions. If you buy a drive with the right firmware,
you'll get decent performance. If you miss, you'll suffer greatly.

-- 
FreeBSD 4.10-STABLE
10:19AM up 3:02, 4 users, load averages: 0.00, 0.01, 0.00
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-21 Thread Chuck Swiger
Stein M. Sandbech wrote:
[ ... ]
I'm having problems with this disk just after startup, and it seem to me 
its related to temperature. Occationally, when starting up with disk @ room
temperature I usually get a handfull of the checksum errors listed below. 
If it been sitting in the car for a while and temp is down to 15C or below,
it wont start at all. Just giving a lot more of the CRC errors, and usually
a kernel panic.

I sometimes heated the disk with a hairdryer ;-)
This drive should be RMA'ed, looks like it has some major TCAL problems.
--
-Chuck
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-21 Thread Stein M. Sandbech
On Jan 20, 2005, at 22:09, Michael R. Wayne wrote:
On Wed, Jan 19, 2005 at 09:36:05PM -0600, Karl Denninger wrote:
What 'other vendor' have you found that makes RELIABLE SATA disks in 
the
high capacity (e.g. 200-300gb) arena?
WD now makes a SATA RAID line.  HIGHLY recommended by 3ware.
FYI,
Im using a Maxtor 6B200M0 200GB Serial ATA disk in a Shuttle XPC.
FreeBSD 5.3R.
I'm having problems with this disk just after startup, and it seem to 
me its
related to temperature. Occationally, when starting up with disk @ room 
temperature
I usually get a handfull of the checksum errors listed below. If it 
been sitting in the
car for a while and temp is down to 15C or below, it wont start at all.
Just giving a lot more of the CRC errors, and usually a kernel panic.

I sometimes heated the disk with a hairdryer ;-)
The normal procedure is now to start the PC and stop the boot process,
and let the system heat up by itself, 5mins usaually.
Any got similar experiences with the Maxtor SATA's?
If this is the norm, I'd rather stay away from these Maxtor products...
---
Jan  9 16:35:43 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC 
error (retrying request) LBA=209417132
Jan  9 16:35:43 biosphere kernel: ad4: FAILURE - WRITE_DMA 
status=51 error=84 
dma=0x02LBA=209417132Jan  9 16:35:43 biosphere kernel: ad4: WARNING - 
WRITE_DMA UDMA ICRC error (retrying request) LBA=209679308

Jan  9 16:35:43 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC 
error (retrying request) LBA=210203692
Jan  9 16:35:43 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC 
error (retrying request) LBA=210203692
Jan  9 16:35:43 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC 
error (retrying request) LBA=209941484
Jan  9 16:35:43 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC 
error (retrying request) LBA=209941484
Jan  9 16:35:43 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC 
error (retrying request) LBA=209950124
Jan  9 16:35:43 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC 
error (retrying request) LBA=209950124
Jan  9 16:35:43 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC 
error (retrying request) LBA=209941484
Jan  9 16:35:47 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC 
error (retrying request) LBA=302277292
Jan  9 16:35:47 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC 
error (retrying request) LBA=302099020
Jan  9 16:35:55 biosphere kernel: ad4: TIMEOUT - READ_DMA retrying (2 
retries left) LBA=302077068
Jan  9 16:35:55 biosphere kernel: ad4: FAILURE - READ_DMA timed outJan  
9 16:35:59 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC error 
(retrying request) LBA=210465708

Jan  9 16:36:00 biosphere kernel: ad4: WARNING - WRITE_DMA UDMA ICRC 
error (retrying request) LBA=221218956

--
Best Regards
Stein Morten
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-20 Thread Darryl Okahata
Karl Denninger <[EMAIL PROTECTED]> wrote:

> Seagate's have been getting very poor performance reviews of late.

 Do you have any URLs?  While I haven't been following disk drives
closely, I haven't seen anything that points at "very poor" performance
("average"/boring performance, yes, but nothing really bad).

 Thanks.

-- 
Darryl Okahata
[EMAIL PROTECTED]

DISCLAIMER: this message is the author's personal opinion and does not
constitute the support, opinion, or policy of Agilent Technologies, or
of the little green men that have been following him all day.
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-20 Thread Karl Denninger
On Thu, Jan 20, 2005 at 08:17:40AM -0800, Darryl Okahata wrote:
> Karl Denninger <[EMAIL PROTECTED]> wrote:
> 
> > These two are DiamondMax10s - let's hope that this doesn't apply to that 
> > line as well.
> 
>  Out of curiosity, why didn't you consider Seagate ?  The recent
> Maxtors that I have, if run 24x7, seem to die just after the warranty
> expires (for me, just over a year).  I'm now switching back to Seagate,
> as they now have a nice 5-year warranty, but I don't have much
> experience with these new drives.

The Maxtors I'm getting have 3-year warranties.

Seagate's have been getting very poor performance reviews of late.

of course a drive that pukes is worse than one that is slow!

--
-- 
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-20 Thread Michael R. Wayne
On Wed, Jan 19, 2005 at 09:36:05PM -0600, Karl Denninger wrote:
> 
> What 'other vendor' have you found that makes RELIABLE SATA disks in the 
> high capacity (e.g. 200-300gb) arena?

WD now makes a SATA RAID line.  HIGHLY recommended by 3ware.

/\/\ \/\/
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-20 Thread Darryl Okahata
Karl Denninger <[EMAIL PROTECTED]> wrote:

> These two are DiamondMax10s - let's hope that this doesn't apply to that 
> line as well.

 Out of curiosity, why didn't you consider Seagate ?  The recent
Maxtors that I have, if run 24x7, seem to die just after the warranty
expires (for me, just over a year).  I'm now switching back to Seagate,
as they now have a nice 5-year warranty, but I don't have much
experience with these new drives.

-- 
Darryl Okahata
[EMAIL PROTECTED]

DISCLAIMER: this message is the author's personal opinion and does not
constitute the support, opinion, or policy of Agilent Technologies, or
of the little green men that have been following him all day.
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-19 Thread Karl Denninger
On Wed, Jan 19, 2005 at 07:37:34PM -0800, David G. Lawrence wrote:
>Yeah, the 6Y series Maxtor is particularly bad. More than half of all
> of them that I've had (a few dozen in total) have gone bad. The 7Y series
> is a slightly better, but still well short of an acceptable failure rate.
>On the other hand, the Hitachi 7K250 and 7K400 series SATA drives have
> worked quite well for us, with failure rates in the low single digits.
> Seagate SATA drives also seem to be reliable, although they don't perform
> very well.
> 
> -DG

I have some associates that have had major problems with Deskstars in server
use, which is why I didn't consider them originally.   They moved them
all to desktop machines where they're getting reasonable life from them -
albiet at a pricepoint that didn't make sense compared to the Seagates 
and WDs of smaller capacity.

Often this kind of thing is part and parcel of one given model though, which
means that unless you're talking the same line/model/whatever, it may not
apply, and some of the issues are firmware related - so a production change
can make a formerly unacceptable unit "ok" somewhere - or the reverse.

This really bites - while I used to have issues with disks now and then 
when I ran my ISP, it was typically a rare bad lot once in a while.  
Products with this kind of failure rate just never made it out - now 
it seems that the manufacturers will throw whatever they can into 
the market, hoping they survive until the warranty runs out, and 
there's a trend towards shortening warranties to one year as well!

I wonder if someone could go after these guys on their "MTBF" claims
which all appear to be WILDLY optimistic.

Ah well, if I can't get the Maxtors to work reasonably well I guess I can
try the Deskstar 250s...

Thanks for the datapoints guys...  (rant off!)

--
-- 
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-19 Thread David G. Lawrence
> I have had spectacularly bad luck with Maxtor SATA drives.  I've already 
> RMA'd 4 of 8 drives and have 2 more waiting to go back.  1 was DOA, the 
> rest failed completely while in operation (typically locking up the 
> machine).  These were all Maxtor DiamondMax Plus 9 6Y160M0 160GB Serial 
> ATA drives. After testing for power, cables, disk controller, 
> motherboard, and other potential reasons I've decided the drives were 
> just faulty and have switched to another vendor.

   Yeah, the 6Y series Maxtor is particularly bad. More than half of all
of them that I've had (a few dozen in total) have gone bad. The 7Y series
is a slightly better, but still well short of an acceptable failure rate.
   On the other hand, the Hitachi 7K250 and 7K400 series SATA drives have
worked quite well for us, with failure rates in the low single digits.
Seagate SATA drives also seem to be reliable, although they don't perform
very well.

-DG

David G. Lawrence
President
Download Technologies, Inc. - http://www.downloadtech.com - (866) 399 8500
TeraSolutions, Inc. - http://www.terasolutions.com - (888) 346 7175
The FreeBSD Project - http://www.freebsd.org
Pave the road of life with opportunities.
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-19 Thread Karl Denninger
On Wed, Jan 19, 2005 at 07:18:08PM -0800, Sam Leffler wrote:
> I have had spectacularly bad luck with Maxtor SATA drives.  I've already 
> RMA'd 4 of 8 drives and have 2 more waiting to go back.  1 was DOA, the 
> rest failed completely while in operation (typically locking up the 
> machine).  These were all Maxtor DiamondMax Plus 9 6Y160M0 160GB Serial 
> ATA drives. After testing for power, cables, disk controller, 
> motherboard, and other potential reasons I've decided the drives were 
> just faulty and have switched to another vendor.
> 
>   Sam

These two are DiamondMax10s - let's hope that this doesn't apply to that 
line as well.

I'm going to be royally POd if so.  One RMA is already issued and that one
is going back - hopefully the replacement is good.  If not, I will not be
amused

BTW I've had relatively bad luck with recent WD drives - which is why I
decided to try the Maxtors.  My experience with WDs is that in a server they
last about a year before locking up with unrecoverable errors which cannot
be cleared except by a power cycle.  The lockup extends to the host bus; it
appears that the microcode is holding either DREQ or DACK on the cable and 
as such that entire PATA bus is locked out.

I've sent two back in the last six months with the exact same problem - WD 
has been replacing them, but this failure mode is very ugly as it takes 
down the machine that they're in at the time, RAID or no RAID.

What 'other vendor' have you found that makes RELIABLE SATA disks in the 
high capacity (e.g. 200-300gb) arena?

--
-- 
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-19 Thread Sam Leffler
I have had spectacularly bad luck with Maxtor SATA drives.  I've already 
RMA'd 4 of 8 drives and have 2 more waiting to go back.  1 was DOA, the 
rest failed completely while in operation (typically locking up the 
machine).  These were all Maxtor DiamondMax Plus 9 6Y160M0 160GB Serial 
ATA drives. After testing for power, cables, disk controller, 
motherboard, and other potential reasons I've decided the drives were 
just faulty and have switched to another vendor.

Sam
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Re: Bad disk or kernel (ATA Driver) problem? - SOLVED

2005-01-19 Thread Karl Denninger
On Wed, Jan 19, 2005 at 03:06:04PM -0800, Jon Simola wrote:
> On a different box (Supermicro SuperServer 5013C-T, P4SCE BIOS v1.2c):
..
 
> A pair of Maxtor 80GBs, the BIOS is set for "Enhanced", up to 6 drives
> (4 IDE + 2 SATA).



> Crazy as though it seems, I wasn't kidding about changing the BIOS.
> The other 2 settings are "SATA only" and "Auto". When the drives
> started flaking out (timeouts on reads) I would go into the BIOS and
> cycle through the BIOS settings. After changing it once or twice,
> things would be fine for months at a time.

After swapping the "suspect" drive around in an attempt to get the failure 
to move to the other disk in the pair I actually got a failure on the OTHER 
channel (in other words, the problem followed the DISK)

That got followed up with a soak test with DOS-based diags, which eventually
spat out a hard failure code.  It took some effort, since the problem
doesn't appear on a quick test nor does it show up at the same block all
the time - indeed, the block where it finally pukes is all over the place.

Back to Maxtor it goes - it appears that FreeBSD's driver (and the bios,
etc) is not at fault here, and was indeed reporting a "real" failure.

I guess the mirroring code in 5.3-STABLE actually works :->

-- 
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