Toast 10 not loading.

2011-06-21 Thread Ted Treen
Hi all,

All of a sudden, Toast 10 has been unwilling to load of a friend's iMac. It was 
(apparently) working a few weeks ago.

I asked him to send me any messages from the log, and I was provided with the 
following. The console message reads:-

Jun 19 13:57:08 Macintosh com.apple.launchd.peruser.501[122]
([0x0-0x27c27c].com.roxio.Toast[3912]): Exited with exit code: 255
Jun 19 13:58:38 Macintosh com.apple.launchd.peruser.501[122] 
([0x0-0x27d27d].com.roxio.Toast[3920]):
Exited with exit code: 255
Jun 19 13:58:51 Macintosh com.apple.launchd.peruser.501[122] 
([0x0-0x27e27e].com.roxio.Toast[3923]):
Exited with exit code: 255
Jun 19 13:58:56 Macintosh com.apple.launchd.peruser.501[122] 
([0x0-0x27f27f].com.roxio.Toast[3926]):
Exited with exit code: 255
Jun 19 13:59:07 Macintosh com.apple.launchd.peruser.501[122] 
([0x0-0x280280].com.roxio.Toast[3928]):
Exited with exit code: 255
Jun 19 13:59:20 Macintosh com.apple.launchd.peruser.501[122] 
([0x0-0x281281].com.roxio.Toast[3931]):
Exited with exit code: 255


This doesn't mean a lot to me:- is there anyone who could shed any helpful 
light on this?

Thanks

Ted.

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Re: Toast 10 not loading.

2011-06-21 Thread Bruce Johnson

On Jun 21, 2011, at 2:33 AM, Ted Treen wrote:

 Hi all,
 
 All of a sudden, Toast 10 has been unwilling to load of a friend's iMac. It 
 was (apparently) working a few weeks ago.
 
 I asked him to send me any messages from the log, and I was provided with the 
 following. The console message reads:-
 
 Jun 19 13:57:08 Macintosh com.apple.launchd.peruser.501[122]
 ([0x0-0x27c27c].com.roxio.Toast[3912]): Exited with exit code: 255
 Jun 19 13:58:38 Macintosh com.apple.launchd.peruser.501[122] 
 ([0x0-0x27d27d].com.roxio.Toast[3920]):
 Exited with exit code: 255
 Jun 19 13:58:51 Macintosh com.apple.launchd.peruser.501[122] 
 ([0x0-0x27e27e].com.roxio.Toast[3923]):
 Exited with exit code: 255
 Jun 19 13:58:56 Macintosh com.apple.launchd.peruser.501[122] 
 ([0x0-0x27f27f].com.roxio.Toast[3926]):
 Exited with exit code: 255
 Jun 19 13:59:07 Macintosh com.apple.launchd.peruser.501[122] 
 ([0x0-0x280280].com.roxio.Toast[3928]):
 Exited with exit code: 255
 Jun 19 13:59:20 Macintosh com.apple.launchd.peruser.501[122] 
 ([0x0-0x281281].com.roxio.Toast[3931]):
 Exited with exit code: 255
 
 
 This doesn't mean a lot to me:- is there anyone who could shed any helpful 
 light on this?

Why yes: http://www.roxio.com/enu/support/default.html?rTrack=m_sup_home

Try the obvious: delete Toast prefs, re-install the app?



-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs


-- 
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those using G3, G4, and G5 desktop Macs - with a particular focus on Power Macs.
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guide is at http://www.lowendmac.com/lists/netiquette.shtml
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Re: Toast 10 not loading.

2011-06-21 Thread Edward Treen

On 21 Jun 2011, at 17:37, Bruce Johnson wrote:

 
 On Jun 21, 2011, at 2:33 AM, Ted Treen wrote:
 
 Hi all,
 
 All of a sudden, Toast 10 has been unwilling to load of a friend's iMac. It 
 was (apparently) working a few weeks ago.
 
 I asked him to send me any messages from the log, and I was provided with 
 the following. The console message reads:-
 
 Jun 19 13:57:08 Macintosh com.apple.launchd.peruser.501[122]
 ([0x0-0x27c27c].com.roxio.Toast[3912]): Exited with exit code: 255
 Jun 19 13:58:38 Macintosh com.apple.launchd.peruser.501[122] 
 ([0x0-0x27d27d].com.roxio.Toast[3920]):
 Exited with exit code: 255
 Jun 19 13:58:51 Macintosh com.apple.launchd.peruser.501[122] 
 ([0x0-0x27e27e].com.roxio.Toast[3923]):
 Exited with exit code: 255
 Jun 19 13:58:56 Macintosh com.apple.launchd.peruser.501[122] 
 ([0x0-0x27f27f].com.roxio.Toast[3926]):
 Exited with exit code: 255
 Jun 19 13:59:07 Macintosh com.apple.launchd.peruser.501[122] 
 ([0x0-0x280280].com.roxio.Toast[3928]):
 Exited with exit code: 255
 Jun 19 13:59:20 Macintosh com.apple.launchd.peruser.501[122] 
 ([0x0-0x281281].com.roxio.Toast[3931]):
 Exited with exit code: 255
 
 
 This doesn't mean a lot to me:- is there anyone who could shed any helpful 
 light on this?
 
 Why yes: http://www.roxio.com/enu/support/default.html?rTrack=m_sup_home
 
 Try the obvious: delete Toast prefs, re-install the app?
 
 
 
 -- 
 Bruce Johnson

Thanks Bruce,
That's the advice I'd given him already, plus to try the application from 
another account - he hasn't got back to me yet.

Roxio support pages don't recognise exit code: 255 so I'm presuming it's an 
OSX message.

Whilst obviously getting him burning again is my prime purpose, I was hoping 
that someone with greater experience/knowledge than I have would be able to 
tell me the meaning of this message, so I could (possibly) prevent any 
recurrence, or know what exit code: 255 means in case I ever encounter it 
again.

Best,

Ted



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Re: Toast 10 not loading.

2011-06-21 Thread Bruce Johnson

On Jun 21, 2011, at 1:20 PM, Edward Treen wrote:

 
 Whilst obviously getting him burning again is my prime purpose, I was hoping 
 that someone with greater experience/knowledge than I have would be able to 
 tell me the meaning of this message, so I could (possibly) prevent any 
 recurrence, or know what exit code: 255 means in case I ever encounter it 
 again.

Googling for Error code 255 reveals that a lot of programs spit this error out 
when the local preferences are foo or the app is corrupted.

Surefire check:

Have your friend create another account on the machine. Log in as that user, 
then test Toast to see if it works. If it does, then the problem is SOMEwhere 
in his user Library folder, most likely a prefs file or possibly something in 
Application support, or a Toast folder, if there is one.

If it doesn't work for the new user delete Toast and all the prefs/application 
support, etc, and re-install.

-- 
Bruce Johnson
University of Arizona
College of Pharmacy
Information Technology Group

Institutions do not have opinions, merely customs


-- 
You received this message because you are a member of G-Group, a group for 
those using G3, G4, and G5 desktop Macs - with a particular focus on Power Macs.
The list FAQ is at http://lowendmac.com/lists/g-list.shtml and our netiquette 
guide is at http://www.lowendmac.com/lists/netiquette.shtml
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