Re: [galaxy-dev] Uploaded files not previewing at random

2014-03-05 Thread Nate Coraor
Hi Ravi,

Are your datasets stored on a shared filesystem (e.g. NFS)? If yes,
you could try setting `retry_job_output_collection` to something > 0
in universe_wsgi.ini? NFS attribute caching can produce behavior like
this.

--nate

On Wed, Mar 5, 2014 at 11:46 AM, Sanka, Ravi  wrote:
> Greetings,
>
> Since yesterday, I have been experiencing an unusual problem with Uploading
> files.
>
> Seemingly at random, an uploaded will finish successfully (history item in
> green) but no preview is available. Under the title of the item, the keyword
> "empty" is found and preview box says "no peek". Such an item cannot be
> previewed or downloaded; attempts to do so result in this error displayed in
> the browser:
>
> """
> OK
>
> The requested URL /datasets/{API ID}/display/ was not found on this server.
>
> 
> Apache/2.2.25 (Unix) mod_ssl/2.2.25 OpenSSL/1.0.0-fips DAV/2 Server at  galaxy URL> Port 80
> """
>
> However, the Full Path of the item is still valid and, when viewed in
> command line, shows all the data. Furthermore, the item can still be used in
> tools and so forth.
>
> I and other users have tried multiple attempts at uploading the exact, same
> file (a small FASTA) and the results are the same: sometimes this issue is
> present, other times it is not. There seems to be no pattern nor are there
> any errors in the paster.log.
>
> --
> Ravi Sanka
> ICS - Sr. Bioinformatics Engineer
> J. Craig Venter Institute
> 301-795-7743
> --
>
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[galaxy-dev] Uploaded files not previewing at random

2014-03-05 Thread Sanka, Ravi
Greetings,

Since yesterday, I have been experiencing an unusual problem with Uploading 
files.

Seemingly at random, an uploaded will finish successfully (history item in 
green) but no preview is available. Under the title of the item, the keyword 
"empty" is found and preview box says "no peek". Such an item cannot be 
previewed or downloaded; attempts to do so result in this error displayed in 
the browser:

"""
OK

The requested URL /datasets/{API ID}/display/ was not found on this server.


Apache/2.2.25 (Unix) mod_ssl/2.2.25 OpenSSL/1.0.0-fips DAV/2 Server at  Port 80
"""

However, the Full Path of the item is still valid and, when viewed in command 
line, shows all the data. Furthermore, the item can still be used in tools and 
so forth.

I and other users have tried multiple attempts at uploading the exact, same 
file (a small FASTA) and the results are the same: sometimes this issue is 
present, other times it is not. There seems to be no pattern nor are there any 
errors in the paster.log.

--
Ravi Sanka
ICS – Sr. Bioinformatics Engineer
J. Craig Venter Institute
301-795-7743
--
___
Please keep all replies on the list by using "reply all"
in your mail client.  To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
  http://lists.bx.psu.edu/

To search Galaxy mailing lists use the unified search at:
  http://galaxyproject.org/search/mailinglists/