Thanks, Carl! I will try and update the installation to a newer version!
I just got an email from the user that the history loaded again on its own.
I took a look at the javascript console as you suggested but found no error
messages. I'm not sure if the issue is fixed, but upgrading to a newer
version of galaxy might be a good idea anyways.
Thanks for all your help, it's much appreciated!
On Tue, Jul 14, 2015 at 10:24 AM, Carl Eberhard carlfeberh...@gmail.com
wrote:
She got that error message when she clicked on settings and tried to view
saved histories.
It looks like this error when loading '/history/view' was fixed with
release_13.02:
https://github.com/galaxyproject/galaxy/commit/3deac8edfba8e8088de855789a28e7d3a328b9b5
If possible, you could update to git branch release_13.02 and get the fix.
Alternately, you could apply that particular patch above to your current
installation but that may cause more conflicts later if you decide to
update.
saw that their history wasn't loading on the right-hand side.
The above does not help the underlying problem of the user's history
erroring in the 'Analyze Data' page.
If you or the user open the javascript console:
http://webmasters.stackexchange.com/questions/8525/how-to-open-the-javascript-console-in-different-browsers
and attempt to load the history, do you see any javascript errors? Do you
see any errors in the server log when he/she attempts to load the history?
On Mon, Jul 13, 2015 at 11:38 AM, Lina L Faller lina.fal...@gmail.com
wrote:
Hi Carl,
Thanks for getting back to me!
- The galaxy version is release_2013.01.13.
- The user logged into their galaxy account and saw that their
history wasn't loading on the right-hand side. She got that error message
when she clicked on settings and tried to view saved histories.
- It's not an imported history, she has had the same history since
she first logged in.
Thanks for any advice you might have!
Cheers,
~Lina
On Mon, Jul 13, 2015 at 11:24 AM, Carl Eberhard carlfeberh...@gmail.com
wrote:
Hi, Lina
Apologies for the delay. A few questions, please:
- What version is your Galaxy instance running?
- What URL or operation is the user trying when they get that error?
Is it just the 'Analyze Data' page or something else like
'galaxy/history/view?id=id'?
- Is the history imported? Is it accidentally/possibly from a
different user/account?
On Tue, Jul 7, 2015 at 3:19 PM, Lina L Faller lina.fal...@gmail.com
wrote:
Hi all,
I am new to maintaining the galaxy server at my institute and a user
emailed me that they get the following error message when trying to view
their history:
Either you are not allowed to view this history or the owner of this
history has not made it accessible.
Is there a way to modify access privileges of the users' histories?
Thanks for any advice!
~Lina
___
Please keep all replies on the list by using reply all
in your mail client. To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
https://lists.galaxyproject.org/
To search Galaxy mailing lists use the unified search at:
http://galaxyproject.org/search/mailinglists/
___
Please keep all replies on the list by using reply all
in your mail client. To manage your subscriptions to this
and other Galaxy lists, please use the interface at:
https://lists.galaxyproject.org/
To search Galaxy mailing lists use the unified search at:
http://galaxyproject.org/search/mailinglists/
