[GKD] Project Trains Women in Computer Skills (India)

2002-02-13 Thread Mridula

Prof. K.V.Sane of IIT, New Delhi has been at the forefront of a very
innovative project being run in the bye-lanes of New Delhi. Termed as  -
SITA - this project has trained almost 450 women in computer skills.

During its two year operation, SITA has recorded many achievemnts like
development of a multilingual Resource Package, design of a
user-friendly training strategy, and using the Package and the strategy
to train nearly 450 women from a disadvantaged background.

One of SITA's pleasant experience was the ability of most of the
trainees to pick up computer skills in spite of limited educational
background and poor communication ability, particularly in English.
However this did not prevent them from doing satisfactory work of
diverse types like data entry, word processing, DTP, etc. They have also
processed manuscripts in English, Hindi, Punjabi and texts involving
scientific and mathematical symbols for books, newletters, journals,
Conference Proceedings etc. All this work has been received from
international sources and samples can be sent for inspection. For
details please visit www.kcetu.org and www.sitaa.org .

Another pleasant experience was the highly encouraging response from the
international community  through awards and invitations to showcase the
project.

A surprising and disappointing experience was the poor response of the
job market to the project trainees. The inability of a majority of
trainees to find jobs shows that good training by itself does not serve
the needs of the individuals from the disadvantaged sector. If SITA type
of efforts are to survive and grow, identification and implementation of
income generating schemes must be given the highest priority.

It is here where I seek the views and experiences of the GKD group - on
how and where we can improve upon this project. Here the skill are
available - but the next step on the ladder is not accessible. How can
they be taught the marketing skills needed to market their earlier
skills - without draining their alreadt meagre resources. Where can we
find the org. or groups who will be willing to give them the jobs based
on their computer skills - without paying too much emphasis to their
lack of communication skills.


Mridula Murgai




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[GKD] E-Governance an Intolerant Civil Society

2002-02-13 Thread Vikas Nath

Dear Colleagues,

Greetings from the KnowNet Initiative at http://www.knownet.org and
the Digital Governance Initiative at http://www.digitalgovernance.org

Digital Governance is a project of the KnowNet Initiative. KnowNet
Initiative aims to popularize the use of ICT for empowerment and
development in developing countries, while DigitalGovernance.org
explores and disseminates innovative models by which ICT can be used in
developing countries to lead to better governance. Do have a look at
both the websites and we are sure that you will find a lot of useful
resources in it.

We now have over 950 members from over 85 countries as a part of this
virtual initiative launched over 18 months back. And this has singularly
contributed to maintaining rich and diverse information resources on
both the websites. We now have resources from Nepal, Indonesia,
Malaysia, Cameroon, Zimbabwe, Kenya, Vietnam, Philippines, Sri Lanka,
Uzbekistan, Kyrgyzstan, Brazil, Peru, Argentina, Costa Rica, Guyana,
Pakistan, Israel, India and many others. We thank all the contributors
who over the months have shared different web resources, links and case
studies through this initiative.

Both the initiatives function on a continuous learning mode. And more
knowledge products (similar to this) would be brought into light in the
subsequent updates. These occasional updates may be subscribed by
sending a blank email to [EMAIL PROTECTED] The
updates are basically a compilation and reflection of the experiences
shared by many of the E-governance practitioners and researchers working
in the South.

We are still at the beginning of the century and yet very exciting
developments are happening on the E-governance front in South. More and
more number of people are getting connected to some or other form of
telecommunication and the network of interconnected people is
geometrically rising. Whilst it is true that link to emails/ Internet is
integral to large sections of people living in developed countries and
there is a huge North-South divide in terms of connectivity, it does not
mean that the South is not benefiting from getting connected to the
telecommunications network. Interestingly, in comparison, the impacts of
getting connected are very much different. And Impacting Governance is
the front where the adoption of modern technologies could lead to (and
is leading to) more radical changes in South than in North.

And the South may have so much more to offer on how to innovatively use
ICT to impact on governance processes. This is because, the Southern
models often create communication channels between Individuals and
Governance mechanisms where none existed earlier and thus lead to their
greater popularity and faster adoption. Nevertheless, this does not
imply that E-governance should become an elixir or the only desirable
solution for better governance.

Electronic Governance has to be realized by focusing on the two-way link
between Government and Citizens.

The link from Government to Citizens, provides an interface for the
Government to reach out to the citizens. But this will happen only if
the Government promotes the culture of information-sharing and has the
intentions to foster participation and create greater awareness among
the citizens. This often may not be the case and such an attitude will
not happen immediately, especially at the national level. Information
continues to be power in countries with high levels of information
asymmetry and sharing of information could thus be construed as
lessening of power or having to be more transparent- both of which- may
high political risks in the eyes of traditional power holders.
Nevertheless, changes could be incremental. For instance, in India, some
of the States went much ahead in putting state government related
information and procedures on the Internet, in comparison to the country
as a whole. And it was often because of the positive efforts of some
individual politicians/ government offices who take the political risk
and in process paved way for a more transparent governance. The
incremental effect has led to a more concerted efforts such as national
recommendations to earmark $587 million in addition to the 3 percent
plan outlay of each ministry for e-governance and convergence projects.
In some countries, the seeds of change has been more at the national
level and the central governments have served as a role model for the
state governments to follow. The process of using e-governance may be
incremental or centralized but the effectiveness of such government
provided interface will still largely be dependent on the level of
openness and risk-bearing capacity of the Government officials/ offices
to make way for direct citizen involvement.

The other link is from Citizen to the Government-in which electronic
governance opens up an interface where the citizens demand participation
in governance mechanisms- be it at the local, national or international
level. The caveat is that under 

Re: [GKD] Linux Aid Server Project

2002-02-13 Thread Matthew Grant

What Perry Morrison mentions below is probably fine for the smaller
one-computer offices as he says.  Each solution does have its merits
that make it more suitable for different situations.

The system in my proposal is a server intended for larger sites with a
number of machines, and its main aim is to make communications easier in
such a situation by automating the dialout delivery, and pickup process
(eg can be done early in the morning when local phone system is not
overloaded and thus very noisy with dropped calls, no connection, busy
signals, as it typically can be, saving staff time, money and
frustration), as well as providing a central documents repository with
scripted nightly drive mirroring.

This will provide extra backup security, as well as making the system
fixable by a screwdriver-only PC technician in event of most failures.
It also will have a WWW front end for setup, with most settings set to
standrad sensible defaults. the ones that have to be set up for most
sites would be in a simpler WWW frontend which is all most users will
have to see.  A UPS will be needed of course.

Not being critcial of what he says, here are my first-hand experiences
of UUPC. I have used UUPC a lot in the past through my first
Usenet/Internet use 10 years ago and had to deal with it last of all for
some older customers at the ISP I used to work for.  One of the problems
it has is that it can die inexplicably and be pretty hard to resurrect
even for a highly experienced DOS user. It can also be very hard to
install if you have to venture beyond the limits of its install batch
file or third party addon mailer packages (pegasus mail for DOS etc).

The Linux system above has a far more robust UUCP implementation which
performs faultlessly and has features like automatic partial file
transfer resume, and automated multitasking call scheduling ability for
2AM etc. in the morning (cheaper toll calls). This will be easy to
install via the install CD I propose to build, and easily configuarble
by the WWW front end.  By limiting the hardware to PCI machines and NOT
trying to get X windows GUI to run almost all the device driver problems
for the task at hand are removed.

The above are the reasons that Linux is better suited for larger sites,
and ffor where you need reliabilty.  One of the aims of the project is
to remove the install hurdle that Dr Morrison mentions via the CDROM and
WWW front end, which from my experience I know definitely can be done.


Best Regards,

Matthew Grant


On Tue, 2002-02-12 at 19:42, Dr. Perry Morrison wrote:

 This is an interesting idea, but there are probably easier ways than
 Linux. The latter is notorious for its hassles with device support -
 usually OK if you know what you're doing - but if the Linux expert isn't
 there to install on the spot or the box isn't configured before
 delivery, you may have problems with the local hardware.
 
 In addition, if you don't really want to webserve or run a lot of LANS,
 but just want office software and mail exchange, in my experience an old
 laptop with DOS, some shareware that handles common document formats and
 UUPC utilities for mail exchange will do fine.




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Re: [GKD] Project Trains Women in Computer Skills (India)

2002-02-13 Thread John Lawrence

Mridula, thank you for this update on the INFODEV-supported SITA and
MitraMandal, around which you raise crucial questions of job placement
for project trainees. As I'm sure you know, the relationship between
training and presumed 'jobs' that hypothetically await successful
trainees has always been one of the most vexed and difficult problems
facing program designers/evaluators, and is by no means limited to
India, or even to these kinds of approaches or communities. I think the
issue is broadly at the base of all 'human resources development'
strategies ( the subject of the forthcoming ECOSOC 2002 High Level
Segment), and symbolic of major shortcomings in HRD policy and practice.
Assumptions under which public training programs are usually themselves
'marketed' include statements about increased job-skills, without
specifying how those job-skills are identified, or defined, or even if
they are empirical (i.e. derived directly from the contextual
'job-market' which trainees will face). Yet outcome measures usually
include measures of 'placement', again usually short-term without regard
to how long or how successfully the job-entrant does over time. Western
literature (including western 'expert' studies of worldwide HRD
vocational education and training programs) is replete with evidence
that those who successfully complete training programs either have
difficulty finding jobs, or find them in very different areas from those
in which they were trained. So I suggest this is not just a problem for
SITA trainees, but raises much broader questions. Many countries today
are full of high school, even university graduates who are unable to
find jobs commensurate with their expectations or perceived skills
levels.

The work that SITA has done is groundbreaking and has surely brought
hope and gratification to its 400+ women who have completed the
training. Just bringing the IT world closer to life of poorer Indian
communities may be seen as a benefit in itself, though scant reward for
those who want the training to lead to tangible improvements personally
in their own livelihoods.

The SITA webpage states that each trainee was given a Certificate and
assistance in getting employment. I am curious to ask what kind of
assistance that was, and to what extent it was based on actual
(empirically supported) knowledge of employment opportunities in
communities where the trainees lived, their own aspirations/expectations
regarding 'job' pursuit, and  the expectations of those who would employ
the succesful trainees.

Is there any possibility that the training for these women could lead to
(parttime?) employment in some way as outreach workers (analagous to
community  health assistants) serving as official links between
government (state and local) and local communities as frontline liaison
persons? Or could they become themselves basic trainers in their own
communities regarding introduction of IT into these communities? Im not
sure of precedents for this, but perhaps others on this network can
identify some?





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