Re: [GNC] Question marks instead of currency in reports

[Gio Bacareza]

Thanks Adrien. Let me try this. Let you guys know

On Thu, Jun 18, 2020 at 12:47 AM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> Your font probably doesn’t have that symbol. Check your custom CSS file
> and find a different font. I’d use either the Mac Character Viewer or Font
> Book to find a suitable one. It looks like that is Unicode 20B1. A simple
> search in Character Viewer for ‘peso’ brought it right up. Select the
> character in the search results in the middle pane, then use the
> bottom-right pane to click each sample to see what fonts have it. (that is
> a really bad UI/UX for this, but it is doable)
>
> Also check Tools > Security editor and make sure a symbol is displayed
> there. If not, you can reset it manually.
>
> Regards,
> Adrien
>
> > On Jun 17, 2020 w25d169, at 3:34 AM, Gio Bacareza 
> wrote:
> >
> > Why am I getting question marks instead of currency in the reports?
> >
> > Gnucash Version: 3.7
> > Preferences / Default Currency = PHP (Philippine Peso)
> >
> > Mac OSX Catalina
>
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-- 
cheers,

Gio
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Re: [GNC] Price Database

[Les]

Thanks, John.

On 6/17/20 7:27 PM, John Ralls wrote:

$ bin/gnc-fq-dump currency HKD USD
1 HKD = 0.12903193 USD

Regards,
John Ralls




On Jun 17, 2020, at 11:15 AM, Les  wrote:

Thanks for your reply.  However, the problem is I have a Hong Kong bank account 
that has multiple currencies. The default is HKD, but I need Price Database to 
reflect the USD amount for tax reporting.

(I hope I am stating this correctly.)  :)

Les

On 6/16/20 7:59 PM, Chris Good wrote:

Message: 6
Date: Tue, 16 Jun 2020 17:04:09 -0500
From: Les 
To: gnucash-user@gnucash.org
Subject: [GNC] Price Database
Message-ID: 
Content-Type: text/plain; charset=utf-8; format=flowed

Hi All:

For at least 2 weeks, I have been unable to obtain a quote for HKD (Hong
Kong dollar).

Is anyone else having this problem?? Any suggestions?

Thanks,

Les

Linux Mint 19.3? GC 3.10 (Flatpak)

Hi Les,

Works for me (this is in Linux):

ALPHAVANTAGE_API_KEY=ATALQOFWCSKL2VZ4 ./gnc-fq-dump currency HKD AUD
1 HKD = 0.18765 AUD

See https://wiki.gnucash.org/wiki/Online_Quotes#Trouble_Shooting

Regard, Chris Good


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Re: [GNC] Disappearing entries

[Carl]

 __

   From: Derek Atkins [[1]mailto:de...@ihtfp.com]
   Subject: [GNC] Disappearing entries
   Date: Wednesday, June 17, 2020, 8:11 PM
   To: Carl
   Cc: [2]gnucash-user@gnucash.org

Hi Carl,

On Wed, June 17, 2020 7:34 pm, Carl wrote:

   Hello all,

   For many years a recurring, but not too frequent, problem has been that
   in a credit card account entries will disappear or a previously
   reconciled balance will be wrong even though I did nothing to change
   the account or the bank account it might be associated with.

   Today, for example, I looked at one of my VISA credit card accounts
   (that I rarely use),  and to my surprise the balance was $4,350.25 even
   though, last week, I had reconciled the account and the balance was
   zero. And, no, I hadn't changed any of the other accounts in GC or
   imported any transactions so there's no reason from my usage that
   could've caused this.

   This same sort of problem has happened enough to make ya' pretty
   nervous in thinking, "what surprises am I going to find this time?"

   Any idea how to fix this?

   Thanks,

   Carl

Several questions come to mind to help you with this:

1) What version of GnuCash are you using?

   I'm running 3.10

2) What OS/Distro are you using?


   Linux Ubuntu Mate 18.04

3) How do you open GnuCash and/or the GnuCash data file?

   I click on a shortcut link on my desktop

4) How are you shutting down GnuCash?

   I click "Save"if not previously saved and then click the X in the
   top left of the GC screen

   5) What backend storage method are you using?

   Don't know exactly what that means?  Maybe it means where and how is
   the gc work file stored?  It's local.

6) Are you SURE that you're not somehow modifying a reconciled transaction
from the other side?

   Yes, very sure.

   Thanks,

   Carl



Please remember to CC this list on all your replies.
You can do this by using Reply-To-List or Reply-All.

-derek

References

   1. mailto:de...@ihtfp.com
   2. mailto:gnucash-user@gnucash.org
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Re: [GNC] Disappearing entries

[David Carlson]

Most probably no complete transactions have actually disappeared,  yet your
email suggests that you have not ruled out that possibility in your case.

If that had actually happened,  some other account would also have
changed.  Granted, if it were an income or expense account, it might not
jump out as an error.

Has the anomaly  always appeared as a starting balance error in a
reconciliation,  or has it appeared as a discrepancy in a total running
balance?

Has it ever corrected itself or has it ever been necessary to add a
transaction rather than simply re-do the last reconciliation?



On Wed, Jun 17, 2020, 7:18 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> What operating system and what version of GnuCash?
>
> Note that changing just about anything in a transaction will unreconcile
> it, though this should not affect the balance.
>
> As for ‘missing’ transactions, do you ever use a filtered view? (I believe
> an indication the register is filtered will show near the top right)
>
> Regards,
> Adrien
>
>
>
> > On Jun 17, 2020 w25d169, at 6:34 PM, Carl  wrote:
> >
> >   Hello all,
> >
> >   For many years a recurring, but not too frequent, problem has been that
> >   in a credit card account entries will disappear or a previously
> >   reconciled balance will be wrong even though I did nothing to change
> >   the account or the bank account it might be associated with.
> >
> >   Today, for example, I looked at one of my VISA credit card accounts
> >   (that I rarely use),  and to my surprise the balance was $4,350.25 even
> >   though, last week, I had reconciled the account and the balance was
> >   zero. And, no, I hadn't changed any of the other accounts in GC or
> >   imported any transactions so there's no reason from my usage that
> >   could've caused this.
> >
> >   This same sort of problem has happened enough to make ya' pretty
> >   nervous in thinking, "what surprises am I going to find this time?"
> >
> >   Any idea how to fix this?
>
>
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Re: [GNC] Price Database

[John Ralls]

$ bin/gnc-fq-dump currency HKD USD
1 HKD = 0.12903193 USD

Regards,
John Ralls



> On Jun 17, 2020, at 11:15 AM, Les  wrote:
> 
> Thanks for your reply.  However, the problem is I have a Hong Kong bank 
> account that has multiple currencies. The default is HKD, but I need Price 
> Database to reflect the USD amount for tax reporting.
> 
> (I hope I am stating this correctly.)  :)
> 
> Les
> 
> On 6/16/20 7:59 PM, Chris Good wrote:
>> Message: 6
>> Date: Tue, 16 Jun 2020 17:04:09 -0500
>> From: Les 
>> To: gnucash-user@gnucash.org
>> Subject: [GNC] Price Database
>> Message-ID: 
>> Content-Type: text/plain; charset=utf-8; format=flowed
>> 
>> Hi All:
>> 
>> For at least 2 weeks, I have been unable to obtain a quote for HKD (Hong
>> Kong dollar).
>> 
>> Is anyone else having this problem?? Any suggestions?
>> 
>> Thanks,
>> 
>> Les
>> 
>> Linux Mint 19.3? GC 3.10 (Flatpak)
>> 
>> Hi Les,
>> 
>> Works for me (this is in Linux):
>> 
>> ALPHAVANTAGE_API_KEY=ATALQOFWCSKL2VZ4 ./gnc-fq-dump currency HKD AUD
>> 1 HKD = 0.18765 AUD
>> 
>> See https://wiki.gnucash.org/wiki/Online_Quotes#Trouble_Shooting
>> 
>> Regard, Chris Good
>> 
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Re: [GNC] Disappearing entries

[Adrien Monteleone]

What operating system and what version of GnuCash?

Note that changing just about anything in a transaction will unreconcile it, 
though this should not affect the balance.

As for ‘missing’ transactions, do you ever use a filtered view? (I believe an 
indication the register is filtered will show near the top right)

Regards,
Adrien



> On Jun 17, 2020 w25d169, at 6:34 PM, Carl  wrote:
> 
>   Hello all,
> 
>   For many years a recurring, but not too frequent, problem has been that
>   in a credit card account entries will disappear or a previously
>   reconciled balance will be wrong even though I did nothing to change
>   the account or the bank account it might be associated with.
> 
>   Today, for example, I looked at one of my VISA credit card accounts
>   (that I rarely use),  and to my surprise the balance was $4,350.25 even
>   though, last week, I had reconciled the account and the balance was
>   zero. And, no, I hadn't changed any of the other accounts in GC or
>   imported any transactions so there's no reason from my usage that
>   could've caused this.
> 
>   This same sort of problem has happened enough to make ya' pretty
>   nervous in thinking, "what surprises am I going to find this time?"
> 
>   Any idea how to fix this?


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Re: [GNC] Disappearing entries

[Derek Atkins]

Hi Carl,

On Wed, June 17, 2020 7:34 pm, Carl wrote:
>Hello all,
>
>For many years a recurring, but not too frequent, problem has been that
>in a credit card account entries will disappear or a previously
>reconciled balance will be wrong even though I did nothing to change
>the account or the bank account it might be associated with.
>
>Today, for example, I looked at one of my VISA credit card accounts
>(that I rarely use),  and to my surprise the balance was $4,350.25 even
>though, last week, I had reconciled the account and the balance was
>zero. And, no, I hadn't changed any of the other accounts in GC or
>imported any transactions so there's no reason from my usage that
>could've caused this.
>
>This same sort of problem has happened enough to make ya' pretty
>nervous in thinking, "what surprises am I going to find this time?"
>
>Any idea how to fix this?
>
>Thanks,
>
>Carl

Several questions come to mind to help you with this:

1) What version of GnuCash are you using?
2) What OS/Distro are you using?
3) How do you open GnuCash and/or the GnuCash data file?
4) How are you shutting down GnuCash?
5) What backend storage method are you using?
6) Are you SURE that you're not somehow modifying a reconciled transaction
from the other side?

> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

-derek

-- 
   Derek Atkins 617-623-3745
   de...@ihtfp.com www.ihtfp.com
   Computer and Internet Security Consultant

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[GNC] Disappearing entries

[Carl]

   Hello all,

   For many years a recurring, but not too frequent, problem has been that
   in a credit card account entries will disappear or a previously
   reconciled balance will be wrong even though I did nothing to change
   the account or the bank account it might be associated with.

   Today, for example, I looked at one of my VISA credit card accounts
   (that I rarely use),  and to my surprise the balance was $4,350.25 even
   though, last week, I had reconciled the account and the balance was
   zero. And, no, I hadn't changed any of the other accounts in GC or
   imported any transactions so there's no reason from my usage that
   could've caused this.

   This same sort of problem has happened enough to make ya' pretty
   nervous in thinking, "what surprises am I going to find this time?"

   Any idea how to fix this?

   Thanks,

   Carl
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Re: [GNC] Lost all data after install

[sinclair turrell]

I now have version 3.10 - and all my data. Thank you for all your help

Regards,
Sinclair

On Wed, 17 Jun 2020 at 20:30, sinclair turrell 
wrote:

> Wow! Installed v2.6.0, loaded my original save file from the history and
> it is all there. Thank you so much for your help!
>
> Regards, Sinclair
>
>
> 
>  Virus-free.
> www.avast.com
> 
> <#m_-7844484375600032857_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> On Wed, 17 Jun 2020 at 20:18, sinclair turrell 
> wrote:
>
>> Apologies, hopefully I've replied correctly this time.
>>
>> It seems that I have skipped several versions and my data is not
>> compatible with 3.10. I shall do as you suggest, go back to an early
>> version and upgrade incrementally. I'll start with 2.6 and let you know how
>> I get on.
>>
>> Thank you,
>> Sinclair
>>
>>
>> 
>>  Virus-free.
>> www.avast.com
>> 
>> <#m_-7844484375600032857_m_-221958222937141768_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>
>> On Wed, 17 Jun 2020 at 19:57, David Carlson 
>> wrote:
>>
>>> As for the data file location, it should be in your user space.  A
>>> sub-folder of documents is a good choice.
>>>
>>> On Wed, Jun 17, 2020 at 1:40 PM Adrien Monteleone <
>>> adrien.montele...@lusfiber.net> wrote:
>>>
>>> > First, please send replies to the list, not just me personally. That
>>> way
>>> > others can help, and everyone can benefit from the discussion. (use
>>> > reply-list or reply-all if that is easier)
>>> >
>>> > -
>>> >
>>> > The file can be located anywhere you want. It doesn’t need to be in a
>>> > particular folder.
>>> >
>>> > If the previous version was 2.6.19 or 2.6.21, you may have found a bug.
>>> > (or you may need to step up more slowly)
>>> >
>>> > The recommended upgrade path from 2.6.x is to first get to 2.6.19 or
>>> > 2.6.21, then upgrade to 3.0, then upgrade to 3.10. (you might be able
>>> to
>>> > use 3.1 instead of 3.0, and maybe even jump straight from 2.6.19/21 -->
>>> > 3.10, but a developer or someone more versed in this would have to
>>> comment)
>>> >
>>> > If the version was 2.4, or even older like 2.2, then you’ll have to
>>> step
>>> > through each of those first.
>>> >
>>> > For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10
>>> >
>>> > -
>>> >
>>> > See the Wiki FAQ on upgrading paths:
>>> >
>>> https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade
>>> >
>>> > Note that it recommends you run Actions > Check & Repair after each
>>> time
>>> > you open the file with the next higher version.
>>> >
>>> > Of course, work with a *copy* of the file. Once it is squared away, you
>>> > can make a new backup of the converted file, and then delete the older
>>> > backup.
>>> >
>>> > Regards,
>>> > Adrien
>>> >
>>> >
>>> > > On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell <
>>> > sinclairturr...@gmail.com> wrote:
>>> > >
>>> > > Hello Adrian and thank you for your reply.
>>> > >
>>> > > I am using Windows 10 and the version of GnuCash that I installed was
>>> > indeed 3.10. The version I replaced was 2.something - it was a good few
>>> > years old
>>> > >
>>> > > My original save file still appears in the history but GnuCash can't
>>> > find it - neither can I.
>>> > >
>>> > > I can open the file that I backed up OK, this is .gnucash, but the
>>> > problem is that the accounts are blank - please see attachment .
>>> > >
>>> > > I'm not sure if this is relevant but the backup file is located in
>>> > Documents rather than Gnucash itself.
>>> >
>>> >
>>> > ___
>>> > gnucash-user mailing list
>>> > gnucash-user@gnucash.org
>>> > To update your subscription preferences or to unsubscribe:
>>> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
>>> > If you are using Nabble or Gmane, please see
>>> > https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
>>> > -
>>> > Please remember to CC this list on all your replies.
>>> > You can do this by using Reply-To-List or Reply-All.
>>> >
>>>
>>>
>>> --
>>> David Carlson
>>> ___
>>> gnucash-user mailing list
>>> gnucash-user@gnucash.org
>>> To update your subscription preferences or to unsubscribe:
>>> https://lists.gnucash.org/mailman/listinfo/gnucash-user
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>>> https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
>>> -
>>> Please remember to CC this list on all your replies.
>>> You can do this by using Reply-To-List or Reply-All.
>>>
>>
>>
>> 
>>  Virus-free.

Re: [GNC] Lost all data after install

[sinclair turrell]

Wow! Installed v2.6.0, loaded my original save file from the history and it
is all there. Thank you so much for your help!

Regards, Sinclair


Virus-free.
www.avast.com

<#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>

On Wed, 17 Jun 2020 at 20:18, sinclair turrell 
wrote:

> Apologies, hopefully I've replied correctly this time.
>
> It seems that I have skipped several versions and my data is not
> compatible with 3.10. I shall do as you suggest, go back to an early
> version and upgrade incrementally. I'll start with 2.6 and let you know how
> I get on.
>
> Thank you,
> Sinclair
>
>
> 
>  Virus-free.
> www.avast.com
> 
> <#m_-221958222937141768_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> On Wed, 17 Jun 2020 at 19:57, David Carlson 
> wrote:
>
>> As for the data file location, it should be in your user space.  A
>> sub-folder of documents is a good choice.
>>
>> On Wed, Jun 17, 2020 at 1:40 PM Adrien Monteleone <
>> adrien.montele...@lusfiber.net> wrote:
>>
>> > First, please send replies to the list, not just me personally. That way
>> > others can help, and everyone can benefit from the discussion. (use
>> > reply-list or reply-all if that is easier)
>> >
>> > -
>> >
>> > The file can be located anywhere you want. It doesn’t need to be in a
>> > particular folder.
>> >
>> > If the previous version was 2.6.19 or 2.6.21, you may have found a bug.
>> > (or you may need to step up more slowly)
>> >
>> > The recommended upgrade path from 2.6.x is to first get to 2.6.19 or
>> > 2.6.21, then upgrade to 3.0, then upgrade to 3.10. (you might be able to
>> > use 3.1 instead of 3.0, and maybe even jump straight from 2.6.19/21 -->
>> > 3.10, but a developer or someone more versed in this would have to
>> comment)
>> >
>> > If the version was 2.4, or even older like 2.2, then you’ll have to step
>> > through each of those first.
>> >
>> > For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10
>> >
>> > -
>> >
>> > See the Wiki FAQ on upgrading paths:
>> >
>> https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade
>> >
>> > Note that it recommends you run Actions > Check & Repair after each time
>> > you open the file with the next higher version.
>> >
>> > Of course, work with a *copy* of the file. Once it is squared away, you
>> > can make a new backup of the converted file, and then delete the older
>> > backup.
>> >
>> > Regards,
>> > Adrien
>> >
>> >
>> > > On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell <
>> > sinclairturr...@gmail.com> wrote:
>> > >
>> > > Hello Adrian and thank you for your reply.
>> > >
>> > > I am using Windows 10 and the version of GnuCash that I installed was
>> > indeed 3.10. The version I replaced was 2.something - it was a good few
>> > years old
>> > >
>> > > My original save file still appears in the history but GnuCash can't
>> > find it - neither can I.
>> > >
>> > > I can open the file that I backed up OK, this is .gnucash, but the
>> > problem is that the accounts are blank - please see attachment .
>> > >
>> > > I'm not sure if this is relevant but the backup file is located in
>> > Documents rather than Gnucash itself.
>> >
>> >
>> > ___
>> > gnucash-user mailing list
>> > gnucash-user@gnucash.org
>> > To update your subscription preferences or to unsubscribe:
>> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> > If you are using Nabble or Gmane, please see
>> > https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
>> > -
>> > Please remember to CC this list on all your replies.
>> > You can do this by using Reply-To-List or Reply-All.
>> >
>>
>>
>> --
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Re: [GNC] Lost all data after install

[Derek Atkins]

At each step you should do File -> Open   and then File -> Save As
Be sure to Save-As to a *new* file so as to not overwrite the old one.

At some upgrade stages you may be able to skip the Open, as it may
remember the last one (although if you have multiple data files it will be
the last one you had open).

This auto-open didn't work across all major releases.

-derek

On Wed, June 17, 2020 3:18 pm, sinclair turrell wrote:
> Apologies, hopefully I've replied correctly this time.
>
> It seems that I have skipped several versions and my data is not
> compatible
> with 3.10. I shall do as you suggest, go back to an early version and
> upgrade incrementally. I'll start with 2.6 and let you know how I get on.
>
> Thank you,
> Sinclair
>
> 
> Virus-free.
> www.avast.com
> 
> <#DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> On Wed, 17 Jun 2020 at 19:57, David Carlson 
> wrote:
>
>> As for the data file location, it should be in your user space.  A
>> sub-folder of documents is a good choice.
>>
>> On Wed, Jun 17, 2020 at 1:40 PM Adrien Monteleone <
>> adrien.montele...@lusfiber.net> wrote:
>>
>> > First, please send replies to the list, not just me personally. That
>> way
>> > others can help, and everyone can benefit from the discussion. (use
>> > reply-list or reply-all if that is easier)
>> >
>> > -
>> >
>> > The file can be located anywhere you want. It doesn’t need to be in a
>> > particular folder.
>> >
>> > If the previous version was 2.6.19 or 2.6.21, you may have found a
>> bug.
>> > (or you may need to step up more slowly)
>> >
>> > The recommended upgrade path from 2.6.x is to first get to 2.6.19 or
>> > 2.6.21, then upgrade to 3.0, then upgrade to 3.10. (you might be able
>> to
>> > use 3.1 instead of 3.0, and maybe even jump straight from 2.6.19/21
>> -->
>> > 3.10, but a developer or someone more versed in this would have to
>> comment)
>> >
>> > If the version was 2.4, or even older like 2.2, then you’ll have to
>> step
>> > through each of those first.
>> >
>> > For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10
>> >
>> > -
>> >
>> > See the Wiki FAQ on upgrading paths:
>> >
>> https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade
>> >
>> > Note that it recommends you run Actions > Check & Repair after each
>> time
>> > you open the file with the next higher version.
>> >
>> > Of course, work with a *copy* of the file. Once it is squared away,
>> you
>> > can make a new backup of the converted file, and then delete the older
>> > backup.
>> >
>> > Regards,
>> > Adrien
>> >
>> >
>> > > On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell <
>> > sinclairturr...@gmail.com> wrote:
>> > >
>> > > Hello Adrian and thank you for your reply.
>> > >
>> > > I am using Windows 10 and the version of GnuCash that I installed
>> was
>> > indeed 3.10. The version I replaced was 2.something - it was a good
>> few
>> > years old
>> > >
>> > > My original save file still appears in the history but GnuCash can't
>> > find it - neither can I.
>> > >
>> > > I can open the file that I backed up OK, this is .gnucash, but the
>> > problem is that the accounts are blank - please see attachment .
>> > >
>> > > I'm not sure if this is relevant but the backup file is located in
>> > Documents rather than Gnucash itself.
>> >
>> >
>> > ___
>> > gnucash-user mailing list
>> > gnucash-user@gnucash.org
>> > To update your subscription preferences or to unsubscribe:
>> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
>> > If you are using Nabble or Gmane, please see
>> > https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
>> > -
>> > Please remember to CC this list on all your replies.
>> > You can do this by using Reply-To-List or Reply-All.
>> >
>>
>>
>> --
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>> ___
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>>
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Re: [GNC] Lost all data after install

[sinclair turrell]

Apologies, hopefully I've replied correctly this time.

It seems that I have skipped several versions and my data is not compatible
with 3.10. I shall do as you suggest, go back to an early version and
upgrade incrementally. I'll start with 2.6 and let you know how I get on.

Thank you,
Sinclair


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On Wed, 17 Jun 2020 at 19:57, David Carlson 
wrote:

> As for the data file location, it should be in your user space.  A
> sub-folder of documents is a good choice.
>
> On Wed, Jun 17, 2020 at 1:40 PM Adrien Monteleone <
> adrien.montele...@lusfiber.net> wrote:
>
> > First, please send replies to the list, not just me personally. That way
> > others can help, and everyone can benefit from the discussion. (use
> > reply-list or reply-all if that is easier)
> >
> > -
> >
> > The file can be located anywhere you want. It doesn’t need to be in a
> > particular folder.
> >
> > If the previous version was 2.6.19 or 2.6.21, you may have found a bug.
> > (or you may need to step up more slowly)
> >
> > The recommended upgrade path from 2.6.x is to first get to 2.6.19 or
> > 2.6.21, then upgrade to 3.0, then upgrade to 3.10. (you might be able to
> > use 3.1 instead of 3.0, and maybe even jump straight from 2.6.19/21 -->
> > 3.10, but a developer or someone more versed in this would have to
> comment)
> >
> > If the version was 2.4, or even older like 2.2, then you’ll have to step
> > through each of those first.
> >
> > For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10
> >
> > -
> >
> > See the Wiki FAQ on upgrading paths:
> >
> https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade
> >
> > Note that it recommends you run Actions > Check & Repair after each time
> > you open the file with the next higher version.
> >
> > Of course, work with a *copy* of the file. Once it is squared away, you
> > can make a new backup of the converted file, and then delete the older
> > backup.
> >
> > Regards,
> > Adrien
> >
> >
> > > On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell <
> > sinclairturr...@gmail.com> wrote:
> > >
> > > Hello Adrian and thank you for your reply.
> > >
> > > I am using Windows 10 and the version of GnuCash that I installed was
> > indeed 3.10. The version I replaced was 2.something - it was a good few
> > years old
> > >
> > > My original save file still appears in the history but GnuCash can't
> > find it - neither can I.
> > >
> > > I can open the file that I backed up OK, this is .gnucash, but the
> > problem is that the accounts are blank - please see attachment .
> > >
> > > I'm not sure if this is relevant but the backup file is located in
> > Documents rather than Gnucash itself.
> >
> >
> > ___
> > gnucash-user mailing list
> > gnucash-user@gnucash.org
> > To update your subscription preferences or to unsubscribe:
> > https://lists.gnucash.org/mailman/listinfo/gnucash-user
> > If you are using Nabble or Gmane, please see
> > https://wiki.gnucash.org/wiki/Mailing_Lists for more information.
> > -
> > Please remember to CC this list on all your replies.
> > You can do this by using Reply-To-List or Reply-All.
> >
>
>
> --
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> ___
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Re: [GNC] Lost all data after install

[David Carlson]

As for the data file location, it should be in your user space.  A
sub-folder of documents is a good choice.

On Wed, Jun 17, 2020 at 1:40 PM Adrien Monteleone <
adrien.montele...@lusfiber.net> wrote:

> First, please send replies to the list, not just me personally. That way
> others can help, and everyone can benefit from the discussion. (use
> reply-list or reply-all if that is easier)
>
> -
>
> The file can be located anywhere you want. It doesn’t need to be in a
> particular folder.
>
> If the previous version was 2.6.19 or 2.6.21, you may have found a bug.
> (or you may need to step up more slowly)
>
> The recommended upgrade path from 2.6.x is to first get to 2.6.19 or
> 2.6.21, then upgrade to 3.0, then upgrade to 3.10. (you might be able to
> use 3.1 instead of 3.0, and maybe even jump straight from 2.6.19/21 -->
> 3.10, but a developer or someone more versed in this would have to comment)
>
> If the version was 2.4, or even older like 2.2, then you’ll have to step
> through each of those first.
>
> For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10
>
> -
>
> See the Wiki FAQ on upgrading paths:
> https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade
>
> Note that it recommends you run Actions > Check & Repair after each time
> you open the file with the next higher version.
>
> Of course, work with a *copy* of the file. Once it is squared away, you
> can make a new backup of the converted file, and then delete the older
> backup.
>
> Regards,
> Adrien
>
>
> > On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell <
> sinclairturr...@gmail.com> wrote:
> >
> > Hello Adrian and thank you for your reply.
> >
> > I am using Windows 10 and the version of GnuCash that I installed was
> indeed 3.10. The version I replaced was 2.something - it was a good few
> years old
> >
> > My original save file still appears in the history but GnuCash can't
> find it - neither can I.
> >
> > I can open the file that I backed up OK, this is .gnucash, but the
> problem is that the accounts are blank - please see attachment .
> >
> > I'm not sure if this is relevant but the backup file is located in
> Documents rather than Gnucash itself.
>
>
> ___
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Re: [GNC] Lost all data after install

[Adrien Monteleone]

First, please send replies to the list, not just me personally. That way others 
can help, and everyone can benefit from the discussion. (use reply-list or 
reply-all if that is easier)

-

The file can be located anywhere you want. It doesn’t need to be in a 
particular folder.

If the previous version was 2.6.19 or 2.6.21, you may have found a bug. (or you 
may need to step up more slowly)

The recommended upgrade path from 2.6.x is to first get to 2.6.19 or 2.6.21, 
then upgrade to 3.0, then upgrade to 3.10. (you might be able to use 3.1 
instead of 3.0, and maybe even jump straight from 2.6.19/21 --> 3.10, but a 
developer or someone more versed in this would have to comment)

If the version was 2.4, or even older like 2.2, then you’ll have to step 
through each of those first.

For example, 2.2 --> 2.4 --> 2.6 --> 2.6.21 --> 3.0 --> 3.10

-

See the Wiki FAQ on upgrading paths: 
https://wiki.gnucash.org/wiki/FAQ#Using_Different_Versions.2C_Up_And_Downgrade

Note that it recommends you run Actions > Check & Repair after each time you 
open the file with the next higher version.

Of course, work with a *copy* of the file. Once it is squared away, you can 
make a new backup of the converted file, and then delete the older backup.

Regards,
Adrien


> On Jun 17, 2020 w25d169, at 1:24 PM, sinclair turrell 
>  wrote:
> 
> Hello Adrian and thank you for your reply.
> 
> I am using Windows 10 and the version of GnuCash that I installed was indeed 
> 3.10. The version I replaced was 2.something - it was a good few years old
> 
> My original save file still appears in the history but GnuCash can't find it 
> - neither can I.
> 
> I can open the file that I backed up OK, this is .gnucash, but the problem is 
> that the accounts are blank - please see attachment . 
> 
> I'm not sure if this is relevant but the backup file is located in Documents 
> rather than Gnucash itself.


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Re: [GNC] Price Database

[Les]

Thanks for your reply.  However, the problem is I have a Hong Kong bank 
account that has multiple currencies. The default is HKD, but I need 
Price Database to reflect the USD amount for tax reporting.


(I hope I am stating this correctly.)  :)

Les

On 6/16/20 7:59 PM, Chris Good wrote:

Message: 6
Date: Tue, 16 Jun 2020 17:04:09 -0500
From: Les 
To: gnucash-user@gnucash.org
Subject: [GNC] Price Database
Message-ID: 
Content-Type: text/plain; charset=utf-8; format=flowed

Hi All:

For at least 2 weeks, I have been unable to obtain a quote for HKD (Hong
Kong dollar).

Is anyone else having this problem?? Any suggestions?

Thanks,

Les

Linux Mint 19.3? GC 3.10 (Flatpak)

Hi Les,

Works for me (this is in Linux):

ALPHAVANTAGE_API_KEY=ATALQOFWCSKL2VZ4 ./gnc-fq-dump currency HKD AUD
1 HKD = 0.18765 AUD

See https://wiki.gnucash.org/wiki/Online_Quotes#Trouble_Shooting

Regard, Chris Good


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Re: [GNC] Lost all data after install

[Adrien Monteleone]

#1 - if you indeed have a backup, then no information has been lost.

#2 - What operating system?* Also, you mentioned ‘latest’ version of GnuCash. 
Is that 3.10?

#3 - The LCK file is a lock file. Its very presence will normally trigger a 
warning when starting GnuCash (or opening that associated data file) that the 
file is already open. You are given the options to not open the file, open it 
read-only, or to just open normally anyway.

#4 - If you aren’t getting this warning, something might be amiss, but you can 
still get to your data file.

Open GnuCash. Then navigate to File > Open and navigate to where your data file 
is stored, and proceed to open it.

GnuCash will then remember where the data file is stored and open it 
automatically the next time you start GnuCash.

*On some operating systems, you can’t double-click the data file to open it. 
You must use ‘File > Open’ instead.

Regards,
Adrien

p.s. - not sure what that text file would be. Check its contents. You might not 
need it. Your data file has a ‘.gnucash’ extension.

> On Jun 17, 2020 w25d169, at 12:30 PM, sinclair turrell 
>  wrote:
> 
> Hello -  I have just downloaded the latest version of Gnu cash and
> installed it in order to update an old version. Despite assuring me during
> install that I would not lose data, the new version cannot find my saved
> data. I backed up my data and have this as 3 files - a GnuCash Financial
> Data File, a text document and an LCK file. When I open the Data file all
> that loads is an account where every value is 0. Is there any way that I
> can recover my data? I have been diligently keeping my financial records on
> Gnu cash for more than 7 years and would be devastated if all this
> information is lost.

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[GNC] Lost all data after install

[sinclair turrell]

Hello -  I have just downloaded the latest version of Gnu cash and
installed it in order to update an old version. Despite assuring me during
install that I would not lose data, the new version cannot find my saved
data. I backed up my data and have this as 3 files - a GnuCash Financial
Data File, a text document and an LCK file. When I open the Data file all
that loads is an account where every value is 0. Is there any way that I
can recover my data? I have been diligently keeping my financial records on
Gnu cash for more than 7 years and would be devastated if all this
information is lost.

Thank you.
Sinclair


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Re: [GNC] Question marks instead of currency in reports

[Fred Bone]

On 17 June 2020 at 16:34, Gio Bacareza said:

> Why am I getting question marks instead of currency in the reports?
> 
> Gnucash Version: 3.7
> Preferences / Default Currency = PHP (Philippine Peso)

Because the currency symbol isn't defined in the font you're using, is 
the usual cause.

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Re: [GNC] Question marks instead of currency in reports

[Adrien Monteleone]

Your font probably doesn’t have that symbol. Check your custom CSS file and 
find a different font. I’d use either the Mac Character Viewer or Font Book to 
find a suitable one. It looks like that is Unicode 20B1. A simple search in 
Character Viewer for ‘peso’ brought it right up. Select the character in the 
search results in the middle pane, then use the bottom-right pane to click each 
sample to see what fonts have it. (that is a really bad UI/UX for this, but it 
is doable)

Also check Tools > Security editor and make sure a symbol is displayed there. 
If not, you can reset it manually.

Regards,
Adrien

> On Jun 17, 2020 w25d169, at 3:34 AM, Gio Bacareza  wrote:
> 
> Why am I getting question marks instead of currency in the reports?
> 
> Gnucash Version: 3.7
> Preferences / Default Currency = PHP (Philippine Peso)
> 
> Mac OSX Catalina

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Re: [GNC] Trouble opening ancient files

[D via gnucash-user]

Online resources indicate that Windows support was added for 2.2, so finding 
Windows binaries before that may be futile. According to the wikipedia article, 
that was in 2007.

On Jun 17, 2020, 12:17, at 12:17, Derek Atkins  wrote:
>Thomas Klausner  writes:
>
>> On Tue, Jun 16, 2020 at 10:22:33AM -0400, Derek Atkins wrote:
>>> This looks like it might be a GnuCash 1.2 or 1.4 binary datafile. 
>The
>>> ability to read those old binary files was removed more than a
>decade ago.
>>> 
>>> You'll need to import that using something probably as old (new?) as
>1.6
>>> in order to convert it to XML, but you'll probably need a very old
>OS in
>>> order to build it.
>>
>> Ok, I didn't find such an old binary.
>>
>> Does anyone still have such a binary running, or a Windows 2.0.x exe
>somewhere?
>
>You MAY be able to find them on sourceforge under the Files section.
>Either that or you'll need to install an old VM to build 2.0 yourself.
>Unfortunately the earliest Windows exe I've got is 2.4.0 which is way
>too new for you.
>
>>> [snip]
>>> > Any suggestions on how to get versions of these files that could
>be
>>> > opened by gnucash 3.10?
>>> 
>>> These later XML files are also relatively old.  My guess, you'll
>>> probably need to start with 1.6 (or maybe even 1.4 for the binary
>data)
>>> and then keep on doing File -> Open /  File -> Save As to translate
>the
>>> data files from version to version:
>>> 
>>> 1.4 -> 1.6 -> 1.8 (was there a 1.8?  I don't recall) -> 2.0 -> 2.2
>->
>>> 2.4 -> 2.6 -> 3.x
>>> 
>>> Expect this to take a while.
>>
>> Actually, this quite a bit easier than I expected. I downloaded the
>> Windows 2.2.9 binary and opened the newer file and saved it, then
>3.10
>> could open it successfully. :)
>
>Hmm.  Surprised that you could jump from 2.2.9 to 3.10 without any
>issues!  I would have expected that you'd have to hit 2.4 or 2.6 first.
>
>> Can you please fix this warning:
>>
>> "This file/URL appears to be from a newer version of GnuCash. You
>must
>> upgrade your version of GnuCash to work with this data."
>>
>> that appeared for this file?
>
>You would need to provide a copy of the file in (or possible work with
>the devs to recreate it) in order to get that warning fixed
>appropriately.
>
>> Thanks,
>>  Thomas
>
>> Please remember to CC this list on all your replies.
>> You can do this by using Reply-To-List or Reply-All.
>
>-derek
>
>-- 
>   Derek Atkins 617-623-3745
>   de...@ihtfp.com www.ihtfp.com
>   Computer and Internet Security Consultant
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Re: [GNC] New Bill: Bill ID vs Billing ID

[Derek Atkins]

Hi,

Fran_3 via gnucash-user  writes:

> In 7.10.1 are the field definitions for a New Bill from a
> vendor... two of them are...
>
> Invoice Info - Invoice ID (optional) - the identification number of
> the invoice as emitted by the vendor (IE: the vendor’s internal number
> for this invoice).
> Billing Info - Billing ID (optional) - the vendor’s ID for the bill
> (e.g.: their invoice #).
> This is confusing to me as follows...
> On Bills we receive from vendors we often find a number on the
> document we use to identify it...1 - Vendor's Bill Number

The idea is that both you and the other entity might have your own
unique identifiers for the Bill or Invoice, so this lets you put them
both on.  This boils down to "naming is hard".

When you send out an Invoice to a customer you have your invoice number
on it, but the customer may want something on it (like a PO#).

When you receive a Bill from a vendor it will have their invoice# on it,
but you might want your own counter for it.

This is why there are two cases.

These numbers are irrespective of due dates.

> Please remember to CC this list on all your replies.
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-derek
-- 
   Derek Atkins 617-623-3745
   de...@ihtfp.com www.ihtfp.com
   Computer and Internet Security Consultant
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Re: [GNC] Trouble opening ancient files

[Derek Atkins]

Thomas Klausner  writes:

> On Tue, Jun 16, 2020 at 10:22:33AM -0400, Derek Atkins wrote:
>> This looks like it might be a GnuCash 1.2 or 1.4 binary datafile.  The
>> ability to read those old binary files was removed more than a decade ago.
>> 
>> You'll need to import that using something probably as old (new?) as 1.6
>> in order to convert it to XML, but you'll probably need a very old OS in
>> order to build it.
>
> Ok, I didn't find such an old binary.
>
> Does anyone still have such a binary running, or a Windows 2.0.x exe 
> somewhere?

You MAY be able to find them on sourceforge under the Files section.
Either that or you'll need to install an old VM to build 2.0 yourself.
Unfortunately the earliest Windows exe I've got is 2.4.0 which is way
too new for you.

>> [snip]
>> > Any suggestions on how to get versions of these files that could be
>> > opened by gnucash 3.10?
>> 
>> These later XML files are also relatively old.  My guess, you'll
>> probably need to start with 1.6 (or maybe even 1.4 for the binary data)
>> and then keep on doing File -> Open /  File -> Save As to translate the
>> data files from version to version:
>> 
>> 1.4 -> 1.6 -> 1.8 (was there a 1.8?  I don't recall) -> 2.0 -> 2.2 ->
>> 2.4 -> 2.6 -> 3.x
>> 
>> Expect this to take a while.
>
> Actually, this quite a bit easier than I expected. I downloaded the
> Windows 2.2.9 binary and opened the newer file and saved it, then 3.10
> could open it successfully. :)

Hmm.  Surprised that you could jump from 2.2.9 to 3.10 without any
issues!  I would have expected that you'd have to hit 2.4 or 2.6 first.

> Can you please fix this warning:
>
> "This file/URL appears to be from a newer version of GnuCash. You must
> upgrade your version of GnuCash to work with this data."
>
> that appeared for this file?

You would need to provide a copy of the file in (or possible work with
the devs to recreate it) in order to get that warning fixed
appropriately.

> Thanks,
>  Thomas

> Please remember to CC this list on all your replies.
> You can do this by using Reply-To-List or Reply-All.

-derek

-- 
   Derek Atkins 617-623-3745
   de...@ihtfp.com www.ihtfp.com
   Computer and Internet Security Consultant
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[GNC] Question marks instead of currency in reports

[Gio Bacareza]

Why am I getting question marks instead of currency in the reports?

Gnucash Version: 3.7
Preferences / Default Currency = PHP (Philippine Peso)

Mac OSX Catalina

-- 
cheers,

Gio
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